German National Tourist Board Incoming-Tourism Germany

24
Facts and Figures 2011 German National Tourist Board Incoming-Tourism Germany Edition 2012

Transcript of German National Tourist Board Incoming-Tourism Germany

Page 1: German National Tourist Board Incoming-Tourism Germany

Facts and Figures 2011

German National Tourist Board

Incoming-Tourism GermanyEdition 2012

Page 2: German National Tourist Board Incoming-Tourism Germany

03 Introduction / International tourism 2011

04 Growth Outlook world tourism / Economic crisis and tourism

05 International travel destination Germany / Germany in the World

06 Germany in the World

07 T & T Competitiveness Index / Germany inside Europe

08 Incoming Tourism in Germany – Facts and Figures

09 Hotel prices in Europe and Germany / Source markets for Incoming Tourism

10 Incoming Tourism – importance and breakdown / Seasonal breakdown

11 Accommodation capacities / Types of accommodation

12 City breaks

13 Source markets for Incoming-Tourism / Airports

14 Business travel / Trade fairs / Conventions

15 Business travel destinations for Europeans / Types of business trips

16 Reasons for travel among Euro-peans / Holiday preferences

17 Transport / Modal split / Satisfaction of holidaymakers

18 Disabled-Friendliness / Source markets in North-west / Southwest Europe

19 Source markets in Northeast Europe / Southeast Europe

20 Travel arrangements / Source markets in America / Israel

21 US source market

22 Asian source markets / Tax-Free Shopping

23 Other source markets / GNTB growth outlook

24 German National Tourist Board

02 www.germany.travel

CONTENTS

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To coincide with the Germany Travel Mart (GTM) 2012 in the city of Leipzig, the GNTB is publishing a summary of key facts and figures for incoming tourism to Germany 2011.

This publication is aimed at providing the GNTB’s partners with a regular and up-to-date annual overview of the most important market research results for the previous travel year. This edition is based on studies by the UNWTO, EUROSTAT, the WEF and studies carried out by the GNTB’s own business planning and market research department like from the World Travel Monitor, Quality Monitoring of German Tourism and data supplied by the Federal Statistical Office, inter-national and national associations of tourism service providers.

Introduction

Record number in world Tourism 2011: 980 million international arrivalsThe destinations with the largest growth in international travel are Asia and Europe

arrivals in million Change 2011/10

World 980.0

Europe 502.3

Asia / Pacific 217.1

Americas 156.0

Middle East 54.8

Africa 50.0

+4.4 %

+5.8 %

+6.1 %

+4.2 %

−8.4 %

+0.2 %

880 Mio.internationale Ankünfte weltweit

worldwide growth forecast 2012: +3% to +4%

980 millionworldwide international arrivals

Source: UNWTO 2012 (1)International tourism 2011

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WORLD / EUROPE

Growth Outlook for world tourism 2030Tourism is one of the global growth industries of the future, with 3 % forecast growth per annum to Europe

Arrivals in million

1995

Arrivals in million

2011

Arrivals in million

2030*

Annual growth %

1995–2030

Market share

2011 %

Market share

2030 %*

Europe 336.0 502.3 744.0 +2.3 51.2 41.1

East Asia/Pacific 85.0 217.1 535.0 +4.9 22.1 29.6

Americas 110.0 156.0 248.0 +2.6 15.9 13.7

Middle East 14.0 54.8 149.0 +4.6 5.6 8.2

Africa 20.0 50.0 134.0 +5.0 5.1 7.4

World 565.0 980.0 1,809.0 +3.3 100.0 100.0

Source: UNWTO 2012 (1) Growth Outlook world tourism

2011: + 4.4 % worldwide + 5.8 % Europe

* forecast

Japan

Europe

China

India

USA

European and major asian outbound marketsmostly crisis-resistant for traveling in 2012 Impact of financial and economic crisis on the travel behavior

Source: GNTB/WTM 2012 (5), outbound travellers onlyEconomic crisis and tourism

100 %

65.0 %

64.0 %

62.0 %

59.0 %

38.0 %

32.0 %

28.0 % 8.0 %

26.0 % 12.0 %

28.0 % 13.0 %

41.0 % 21.0 %

3.0 %

crisis-resistant change in travel behavior no travel (next 12 month)

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Source: GNTB/WTM 2012 (5)International travel destination Germany

Germany the second most popular travel destination for Europeans in 2010 and 2011, behind SpainGermany with a high growth rate among the top five destinations worldwide for European travellers

Spain 48

Germany 43

France 36

Italy 33

Austria 23

Trips in million

+8 %

+7 %

+1 %

+4 %

+4 %

Change 2011/ 2010

Source: Anholt-GfK Roper Nation-Brands-Index 2011 (7)Germany in the World

* from a max. 100 of points; in brackets: worldwide ranking

Germany worldwide in second placeImage 2011: on the demand side, Germany is in second place of 50 countries worldwide. Tourism is one of the six key locational factors for a country’s Image

69.90 *

72.23 *

65.84 *

67.71 *

68.14 *

66.32 *

Tourism (8)

Exports (3)

People (8)

Governance (3)

Cultural and Heritage (5)

Investment and Immigration (4)

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WORLD / EUROPE

Lasting impact of the World Cup, plus sporting success, define Germany’s international image, just as much as museums, design and musicTourism-related and cultural word associations: Germany continues to belinked with a broad range of cultural activities

Source: Anholt-GfK Roper Nation-Brands-Index 2011 (7)

Source: Anholt-GfK Roper Nation-Brands-Index 2011 (7)

Germany in the World

Germany in the World

Strenuous Film Relaxing Fascinating

Informative Risqué Modern design Boring Museums Music Circus

Opera Romantic Sculpture Spiritual

Exciting Sport Pop videos Depressing Street parades

Germany among the top 10 worldwide destinations in tourism and cultureMajor events (FIFA World Cup 2006™) have lasting positive effects on image

PeriodRanking*

for Germany overall

Ranking*for tourism

image

Ranking*for cultural

image2006 1st quarter (before FIFA World Cup) 5 19 5

2006 4th quarter (after FIFA World Cup) 1 13 4

2008 1 10 4

2009 3 9 5

2010 2 9 4

2011 2 8 5

*out of 50 countries worldwide

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Source: World Economic Forum 2011 (3)T & T Competitiveness Index

Germany has a market share of 7 % in total overnight stays by foreign visitors in the European UnionGermany is in the seventh place with a high growth rate

Source: Eurostat 2012 (2), as of April 2012Germany inside Europe

Total overnight stays by foreign visitors in the 27 EU countries in 2011

741.1 mnChange 2011/10: +7.2%

* in hotels and similar establishments

Change 2011/10 overnight stays by foreign guests in million*

Indicator Score 2011

Health and hygiene 6.8

Ground transport infrastructure 6.5

Tourism infrastructure 6.3

Cultural resources 6.3

Safety and security 6.2

Education and training 6.0

Environmental sustainability 5.8

ICT infrastructure 5.7

Air transport infrastructure 5.5

2011 Index for GERMANY 5.5

Germany leading in health standards, infrastructure, culture, security, education and environmentGermany´s strenght as international travel destination compaired with 139 nations worldwide (Rank 1: Switzerland, rank 3: France)

Scale: 1 = low, 7 = high

Spain 175.5Italy 116.3

France 67.3Great Britain 61.1

Austria 59.1 Greece 53.1

Germany 51.4Portugal 26.2

Czech. Republic 18.5Netherlands 16.7

+ 14.0 %

+ 4.2 %

+ 2.5 %

+ 3.4 %

+ 1.4 %

+ 10.0 %

+ 6.2 %

+ 11.1 %

+ 9.4 %

+ 3.3 %

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1 DIW econ 2012, TSA-Base year 2010 2 In hotels / b & b-hotels / inns / guesthouses (according to Federal Statistical Office) 3 GNTB/WTM 2012 (5) 4 Deutsche Bundesbank, April 2012 5 IHA/STR Global 2012

Germany

Source: Federal Statistical Office 2012 (4), GNTB 2012 (6)Incoming Tourism in Germany

Capital BerlinFederal states 16Non-city states 13City states 3Member of UNWTO since 1976Surface (1,000 sq. km) 357Population (million) 82,2Gross domestic product (2011 in Euro bn) 2,570,0GDP per capita 2011 (in Euro) 31,265Real GDP growth (in %) 2010 / 2011 + 3.7 / + 3.0Economic importance of travel and tourism1

Total expenditure by tourists € 278.3 bn by domestic tourists by international tourists

€ 241.7 bn (87%) € 36.6 bn (13%)

Total national gross value added (direct, indirect, and induced effect) € 214.1 bn. Proportion of total national gross value added of which: total national gross value added (direct effekt) Proportion of total national gross value added

9.7% € 97.0 bn

4.4%Overall impact on employment (direct, indirect, and incluced) 4.9 million workers

Proportion of total number of workers in Germany of which: impact on employment (direct) Proportion of total number of workers in Germany

12.0% 2.9 million workers

7.0%International arrivals 2011International arrivals in million (incoming) 28.4Arrivals per 100 of the population 35Travel and tourism in Germany 2011Overnight stays by domestic travellers (thousands) 320,290Domestic growth + 3.2 %Overnight stays by international travellers (thousands) 63,746International growth + 5.7 %Total overnight stays (thousands) 394,036Total growth + 3.6 %Sales turnover of overnight stays by domestic travellers 1 € 115.4 bn of which hotel / guesthouseOvernight stays by domestic travellers (thousands) 189,392Overnight stays by international travellers (thousands) 51,390Total overnight stays (thousands) 240,782Number of hotel beds 2 (as of July 2011) 1,750,003Hotel room occupancy 5 (2010: 63.4%) 65.1 %Outgoing travel 2011 3Trips taken by Germans (in thousands) 320,900Of which trips abroad (in thousands) 72,900No. of foreign holiday trips per 100 of the population 63Inbound travel from Europe 2011 3Trips to Germany by Europeans (in thousands) 42,700Expenditure for travel to Germany per trip/person: € 511 per night/person: € 84 Length of stay in Germany (average) 6.4 nightsTravel and tourism balance of payments 2011 4Expenditure on travel and tourism (11 / 10: + 2.8 %) € 60.6 bnIncome from travel and tourism (11 / 10: + 6.7 %) € 27.9 bnInternational balance of payments for travel and tourism (11 / 10: − 0.3 %) € − 32.7 bn

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GERMANy

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Source: IHA/STR Global 2012 (10)Hotel prices in Europe and Germany

Comparison of hotel prices in European and German citiesGermany has an excellent price / performance ratio in hotel accomodation

Breakdown of overnight stays in Germany by continentEurope with a growth rate of +6.0 % in 2011 still the most important source market. Asia extends its market share

Australia, New Zealand and Oceania 1 %

Africa 1 %Other 2 %

Source: Federal Statistical Office 2012 (4)Source markets for Incoming Tourism

76 % Europe

10 % Americas

10 % Asia

EU-Average: 100 € (+2.6 %)

Germany: 92 € (+1.4 %)

Berlin: 86 €(− 2.0 %)

TOP 5 EuropeParis 237

London 154

Rome 149

Brussels 111

Amsterdam 88

TOP 5 Germany

Frankfurt 116

Munich 114

Heidelberg 109

Duesseldorf 108

Hamburg 102

+ 12.5 %

+ 6.2 %

+ 4.3 %

+ 3.7 %

− 1.2 %

+ 2.9 %

− 0.9 %

+ 2.8 %

+ 3.4 %

+ 2.6 %

Net prices 2011 in €, Change 2011 /10

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2011

2010

Incoming Tourism – importance and breakdown Source: Federal Statistical Office 2012 (4)

Overnight stays in Germany by foreign visitors in 2011 by federal state

BavariaBaden-Wuerttemberg

Rhineland-Palatinate

Hesse

Thuringia

Saxony-Anhalt

Saxony

Mecklenburg-Western Pomerania

Lower Saxony

North Rhine-Westphalia

Seasonal breakdown of overnight stays by foreign visitors travelling to Germany

overnight stays by foreign visitors (1,000)

Source: Federal Statistical Office 2012 (4)Seasonal breakdown

Jan Feb March April May June July Aug Sep Oct Nov Dec

Brandenburg

Schleswig-Holstein

Total overnight stays

63.7 millionSaarland278,618

Berlin9,250,538

Hamburg2,042,103

Bremen 407,290

14,084,133

1,464,430

3,366,579

5,647,316

5,378,032

8,786,133

763,184

798,026

1,633,733

456,416

566,419

8,000

7,000

6,000

5,000

4,000

3,000

2,000

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GERMANy

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Source: Federal Statistical Office 2011 (4) 1 as of July 2011 Accommodation capacities

Accommodation capacity

Type of accommodation Establishments in operation 1 Share in %*

Hotels 13,495 24.6

Bed & breakfast hotels 7,948 14.5

Inns 8,654 15.7

Guesthouses 5,550 10.1

Traditional accommodation providers 35,647 64.9

Leisure, recreational and training centres 2,626 4.8

Holiday centres 119 0.2

Holiday homes or apartments 10,719 19.5

Holiday cottages, youth hostels 1,908 3.5

Campsites 3,028 5.5

Preventative medical clinics and rehabilitation clinics 902 1.6

All types of accommodation 54,949 100.0

Capacities in Germany by type of accommodation 2011

Overnight stays in Germany by foreign visitors in 2011 by type of accommodation

Source: Federal Statistical Office 2012 (4)Types of accommodation

Hotels 56 %

Bed & break - fast hotels 18 %

Campsites 6 %

Inns 4 %

Holiday centres 4 %

Holiday cottages, youth hostels 4 %

Holiday homes or apartments 4 %

Guesthouses 2 %

Others 2 %

Market share of hotelsand b&b-hotels

74 %

*deviations due to rounding

Share in %*

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Source: Federal Statistical Office 2012 (4)City breaks

Breakdown of overnight stays in 2011 by foreign visitors in German towns and cities according to size53 % of overnight stays by foreign visitors are in towns and cities with a population of more than 100,000

23 % less than 10,000

24 % 10,000 – 100,000

53 % more than 100,000

City breaks Source: Regional Statistical Offices 2012 (11), GNTB 2012 (6)

Top towns and cities in Germany in 2011 (overnights stays)The 11 largest cities have about 41 % market share of all overnight stays by foreign visitors in Germany

Berlin 9,250,538

Munich 5,421,929

Frankfurt / Main 2,813,562

Hamburg 2,042,103

Cologne 1,673,663

Duesseldorf 1,544,422

Stuttgart 859,031

Nuremberg 790,810

Dresden1 676,345

Hanover1 482,535

Leipzig1 349,849

41.4 %2

46.2 %2

44.1 %2

21.4 %2

33.7 %2

40.2 %2

29.6 %2

31.4 %2

17.8 %2

22.9 %2

16.4 %2

1 excluding campsites ² The percentage figures refer to the number of overnight stays by foreign visitors as a percentage of the total number of overnight stays (in each respective city)

9 million

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0 10 20 30 40 50

million

Top 20 source markets for Germany by number of overnight stays in 2011Netherlands Germany’s number 1 source market, Switzerland first time at second place

Change 2011 / 2010

Source markets for Incoming Tourism Source: Federal Statistical Office 2012 (4)

*excl. transit flights

Source: ADV 2012 (13)Airports

Traffic revenue at Germany’s international airports increased by + 5.0 % in 201192 % of the passenger volume of 198.2 million is allotted to the TOP 10 airports*

Frankfurt 56.3

Munich 37.6

Berlin 24.0

Duesseldorf 20.3

Hamburg 13.5

Cologne / Bonn 9.6

Stuttgart 9.5

Hanover 5.3

Nuremberg 3.9

Hahn 2.8

Passengers 2011 (millions); Change 2011/ 2010

Netherlands 10.7 Switzerland 4.8

USA 4.7 UK 4.3

Italy 3.3 Austria 3.0 France 2.9

Belgium 2.8 Denmark 2.6

Spain 2.0 Russia 1.8 Poland 1.7

Sweden 1.5 PR of China & Hong Kong 1.3

Japan 1.2 Arab Gulf States 1.0

Czech Republic 0.8 Norway 0.7

Australia 0.6 Hungary 0.6

+ 1.6 %+ 13.8 %

− 2.3 %+ 2.8 %− 0.9 %+ 6.8 %+ 7.2 %+ 4.3 %+ 2.2 %+ 6.0 %

+ 20.2 %+ 24.2 %

+ 0.7 %+ 21.0 %

+ 9.3 %+ 4.0 %

+ 13.9 %+ 2.1 %+ 3.9 %

+ 21.1 %

52.7 %

+ 6.8 %

+ 8.8 %

+ 7.8%

+ 7.2%

+ 4.8%

− 2.1 %

+ 4.1 %

+ 5.8 %

− 5.3 %

− 18.2 %

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Source: DIW econ 2012 (15)Business travel / Trade fairs / Conventions

Trade Fairs in Germany Foreign visitors 2010/ AUMA category international and national events

Total 2.55 million foreign visitors

Africa 2.2 %

Middle East 3.5 %

North America 3.0 %

Latin America 2.8 %

Australia / Oceania 1.0 %

South-East-Central-Asia 6.9 %

66.9 % European Union

13.8 % Europe (Non-EU)

Source: AUMA 2011 (8)

Total expenditure € 36.6 billion= 13% of the total expenditure by tourists in Germany of €278.3 billion

Private travellers Business travellers

With accommodation €20.6 billion €13.5 billion

Day visits €1.3 billion €1.2 billion

Total €21.9 billion €14.7 billion

Germany as a conference location:No. 1 in Europe – no. 2 worldwideICCA - Ranking: International Meetings 2010

Source: ICCA 2011 (16)

Rank TOP 10 in Europe Number of meetings TOP 10 worldwide Number of meetings

1. Germany 542 USA 623

2. Spain 451 Germany 542

3. UK 399 Spain 451

4. France 371 UK 399

5. Italy 341 France 371

International visitors spend around €37 billion in total during their trips to Germany

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Source: GNTB / WTM 2012 (5)Business travel destinations for Europeans

Germany leads the way among the top ten business travel destinations for Europeans

Germany 11.4

Great Britain 4.5

France 4.4

Italy 3.3

Austria 3.1

Spain 3.0

USA 2.2

Netherlands 1.8

Sweden 1.8

China 1.8

business trips in million

Source: GNTB / WTM 2012 (5)Types of business trips

Breakdown of European business travel volume into different types of business trips to Germany 2011 5.3 million promotable business trips

1 % Incentives (+ 1 %-Point)

Total volume 2011

11.4 million trips

53 % Traditional business trips(+/− 0 %-Points)

24 % Conferences / congresses(+/− 0 %-Points)

21 % Trade fairs and exhibitions(− 1 %-Point)

47 % Promotable business trips(+/− 0 %-Points)

Share (change to 2010)

Business trips by Europeans

total in 2011: 58.4 million

6.1

2.1

1.1

0.9

0.9

1.0

1.4

2.0

1.8

2.0

5.3

2.4

0.7

0.9

0.9

1.2

1.6

1.1

1.5

2.4

Traditional business trips Promotable business trips (Meeting/Incentive/Convention/Exhibition)

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Source: GNTB/WTM 2012 (5)Reasons for travel among Europeans

Reasons for travel among Europeans travelling abroad and to Germany in 2011 Germany has a disproportionately large share of the international business travel market and is generating growing demand in the leisure sector

Reason for travel Europe 2011 in million *

Germany 2011 in million *

Europe 2011 Percentage *

Germany 2011 Percentage *

Holidays 300.5 23.2 72.8 % 54.9 %

Short breaks of 1–3 nights 67.1 10.7 16.3 % 25.0 %

Longer holidays of 4+ nights 233.4 12.5 56.6 % 29.4 %

Visits to friends or relatives

24.8 3.7 6.0 % 8.7 %

Other travel 29.0 4.3 7.2 % 10.1 %

Business trips 58.4 11.4 14.1 % 26.8 %

Total travel 412.8 42.7 100 % 100 %

Ranking of holiday contents of Europeans in Germany 2011 as a percentageIn 2011 Germany’s strengths lay in city / event breaks and general tours

Source: GNTB / WTM 2012 (5)Holiday preferences

City breaks

General tours

Other holiday

Holidays in the countryside

Trip for a special private occasion

Seaside / lakeside holidays

Event-related holidays

Holidays in the mountains

Sports holidays

Visit of a leisure park

Health & fitness holidays

Winter sports

Cruise / boat holiday

Europeans to Germany

Europeans worldwide

* deviations due to rounding

29 %26 %

9 %7 %6 %6 %4 %4 %3 %2 %2 %2 %1 %

share responses

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EUROPEANS IN GERMANy

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Source: GNTB / WTM 2012 (5)Transport / Modal split

30 % Plane(+ 1 %-Point)

49 % Car(− 4 %-Points)

Car and plane travel more popular again in 2011All trips from Europe to Germany in 2011: 42.7 million

8 % Coach (− 1 %-Point)

6 % Other (+ 1 %-Point) 7 % Rail

(+/− 0 %-Points) 42.7 million

European trips to Germany in 2011

Share (change to 2010)

Source: GNTB/ERV 2012 (12) , rounded valuesSatisfaction of holidaymakers

Overall satisfaction1.75 1.83

Range & quality of products and services

1.83 1.87

Accommodation 1.76 1.58

Food and drink 1.81 1.77

Opening times 1.91 1.83

Value for money2.15 2.08

Excellent scores from abroad for destination Germany

Holiday travellers

average score2010/11*

Business travellers

1 = delighted; 6 = disappointed

1.52.02.5 1.0

*May 2010 – April 2011, total travel from abroad, as of February 2012

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Source: GNTB / ERV 2009 (14), rounded valuesDisabled-Friendliness

People with restricted mobility

2.252.79

Walking impaired / wheelchair users

2.423.09

Blind / partially sighted people

2.623.24

Deaf / hard of hearing people

2.382.88

Visitors with pushchairs2.052.50

Good to satisfactory rating for accessibility by German and international visitorsWas your holiday disabled-friendly?

Level of satisfaction for German visitors

Level of satisfaction for foreign visitors

1 = delighted; 6 = disappointed

3.0 1.52.02.5 1.0

Markets Overnight stays 2011 Forecast OS 2020 * Population in millions 1

Northwest Europe 18,535,198 21,200,000 94.9Netherlands 10,653,148 11,000,000 to 13,300,000 16.7

UK and Rep. of Ireland 4,608,666 4,300,000 to 5,400,000 66.9

Belgium 2,755,820 2,700,000 to 4,000,000 10.8

Luxembourg 517,564 800,000 0.5

Southwest Europe 13,005,659 18,200,000 178.1Switzerland 4,764,553 5,000,000 to 7,100,000 7.7

Italy 3,262,617 5,100,000 60.8

France 2,933,315 3,600,000 63.1

Spain 2,045,174 3,800,000 46.5

Total 31,540,857 39,400,000 273.0

Source: Federal Statistical Office 2012 (4), GNTB 2012 (6)Source markets in Northwest / Southwest Europe

Source markets in Northwest and Southwest EuropeWith a total of 31.5 million overnight stays in 2011, the source markets of Northwest and Southwest Europe have a 50 % share of all overnight stays in Germany by foreign visitors

* deviations due to rounding 1 2011 data

Overnight stays by foreign visitors

2011: 31.5 mn 2020: 39.4 mn

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Markets Overnight stays 2011 Forecast OS 2020* Population in millions 1

Northeast Europe /Russia

9,281,364 10,800,000 210.2

Denmark 2,583,749 3,000,000 to 3,800,000 5.5

Russia 1,786,603 2,000,000 140.4

Poland 1,716,479 2,000,000 38.0

Sweden 1,525,431 1,600,000 to 1,800,000 9.3

Norway 749,284 900,000 4.9

Finland 600,392 900,000 5.3

Baltic States 319,426 500,000 6.8

Source: Federal Statistical Office 2012 (4), GNTB 2012 (6)Source markets in Northeast Europe

Source markets in Northeast Europe / RussiaWith 9.3 million overnight stays in 2011, the source markets of Northern and Eastern Europe / Russia have a 15 % share of all overnight stays in Germany by foreign visitors

Source markets in Southeast EuropeWith a total of about 6.3 million overnight stays in 2011, the source markets of Southeast Europe have about a 10 % share of all overnight stays in Germany by foreign visitors

Markets Overnight stays 2011 Forecast OS 2020* Population in millions 1

Southeast Europe 6,266,506 7,400,000 36.3

Austria 3,030,904 3,200,000 to 4,470,000 8.4

Czech Republic 765,879 780,000 10.5

Hungary 618,408 650,000 10.0

Slovakia 267,996 720,000 5.4

Slovenia 183,319 580,000 2.0

Balkans2 1,400,000** 1,500,000 47.5

* deviations due to rounding **GNTB calculation; 1 data 2011 ² Bosnia and Herzegovina, Bulgaria, Croatia, Montenegro, Romania, Serbia

Source markets in Southeast Europe Source: Federal Statistical Office 2012 (4), GNTB 2012 (6)Source markets in Southeast Europe

Overnight stays by foreign visitors

2011: 9.3 mn 2020: 10.8 mn

Overnight stays by foreign visitors

2011: 6.3 mn 2020: 7.4 mn

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Used booking sites of the Europeans when traveling to GermanyGermany must adopt a multi-channelling strategy in order to succeed against international competition

Multiple responses; only prebooked trips

Share of booking channels / sites in % (2011)

Internet 73 %

Travel Agency 16 %

Direct (Accommodation) 13 %

Direct (Transport) 6 %

Tourist Office 2 %

Implant 3 %

Club, Newspaper, Church, School 2 %

Others 7 %

Source: GNTB/WTM 2012 (5)Travel arrangements

Markets Overnight stays 2011 Forecast OS 2020* Population in millions 1

America / Israel 6,983,909 8,300,000 946.4

USA 4,661,597 5,900,000 313.1

Canada 597,579 850,000 34.4

Brazil 586,590 830,000 196.7

Central-/South America 583,348 n.n. 394.6

America total 6,429,114 7,600,000 938.8

Israel 554,795 700,000 7.6

* deviations due to rounding 1 2011 data

Source markets in America / IsraelWith about 7.0 million overnight stays in 2011 the source markets in America and Israel have a 11 % share of all overnight stays in Germany by foreign visitors.USA with a total of 4.7 million overnight stays in 2011 is the main overseas source market

Source: Federal Statistical Office 2012 (4), GNTB 2012 (6)Source markets in America / Israel

Overnight stays by foreign visitors

2011: 7.0 mn 2020: 8.3 mn

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EUROPEANS / US AMERICANS IN GERMANy

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0 % 5 % 10 % 15 % 40 %30 % 50 %( … )

Main travel destinations for US Americans in EuropeTotal travel from the USA to Europe 2011: 12.8 million trips

Multiple selection of destinations possible

Trips in million

Source: GNTB / WTM 2012 (5)US source market

Source: GNTB / WTM 2012 (5)US source market

General tours/sightseeing are the dominantholiday activities of US travellers in Germany 2011Type of holiday in Germany by visitors from USA

Great Britain 2.6

Italy 2.1

France 1.8

Germany 1.7

Eastern Europe 1.2

Belgium / Netherl. / Luxemb. 1.1

Spain 1.1

Austria/Switzerland 0.9

Ireland 0.7

Northern Europe 0.6

0.0 0.5 1.0 1.5 2.0 2.5

General tours/ Sightseeing 45 %

Trips for a special private occasion 11 %

Holidays in the countryside 10 %

Cruise/Boat holiday 8 %

City breaks 7 %

Event-related holidays 4 %

Other holiday 15 %

Share in %

21

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2011

1994

0 % 5 % 10 % 15 % 20 % 25 %

Source: Federal Statistical Office 2012 (4), GNTB 2012 (6)Asian source markets

PR of China &

Hong Kong

2,200.0

1,322.6

291.7

Japan

1,200.0

1,185.3

1,183.4

India1,500.0

547.5

Arabic Gulf States

2,000.0

1,006.9

207.1

China is most important Asian source market for Germany

Overnight stays in 1,000

Forecast2020

Source: Global Blue 2012 (12)Tax-Free Shopping

Russia, China and Switzerland are amongst the highest spenders for tax-free shopping in Germany

* Change 2011/10

share of nations at total sales turnover

1,500 2,4001,000500 2,0000

China 26.5 %

Russia 23.6 %

Switzerland 6.7 %

UAE 3.2 %

Brazil 2.2 %

Ukraine 2.2 %

Taiwan 2.1 %

Japan 2.0 %

USA 1.8 %

+ 50.3 %*

+ 33.5 %*

+ 27.9%*

+ 1.4%*

+ 34.9%*

+ 19.1 %*

+ 28.7 %*

+ 12.5 %*

+ 1.2 %*

22

ASIA /WORLD

Page 23: German National Tourist Board Incoming-Tourism Germany

50 60403020100

2011 **

2004

Source markets Asia, Australia and AfricaWith about 5.3 million overnight stays in 2011, the source markets Asia, Australia and Africa have a share of about 8 % of all overnight stays in Germany by foreign visitors

Source: Federal Statistical Office 2012 (4), GNTB 2012 (6)Other source markets

* deviations due to rounding

Source: Federal Statistical Office 2012 (4), GNTB 2012 (6)GNTB growth outlook

GNTB growth forecasts for 2020Through successful marketing Germany can net about 70 to 80 million overnight stays from abroad by 2020

** excl. 1.3 million other overnight stays

overnight stays (millions), including campsites

Forecast2020

1 data 2011 2 Australia only

Overnight stays 2011 Forecast OS 2020 * Population in million 1

Asia/Australia/Africa 5,297,623 8,500,000 2,886.6

PR of China / Hong Kong 1,322,564 2,200,000 1,347.6

Japan 1,185,279 1,200,000 126.5

Arabic Gulf States 1,006,856 2,000,000 36.0

Australia, New Zeeland and Oceania 731,836 900,000 2 36.3

India 547,480 1,500,000 1,241.5

South Korea 346,856 600,000 48.4

South Africa 156,752 n.n. 50.5

Overnight stays by foreign visitors

2011: 5.3 mn 2020: 8.5 mn

Europe

59.0

48.7

33.6

Asia / Australia /

Africa

9.0

6.7

4.9

America / Israel

8.0

7.0

5.6

23

Page 24: German National Tourist Board Incoming-Tourism Germany

www.germany.travel

German National Tourist Board

Working on behalf of the federal government, the German National Tourist Board, based in Frankfurt am Main, has been planning, coordinating and implementing activities for marketing Germany abroad for more than 50 years.

The aims of the GNTB with its 6 regional managements and its 30 foreign representative offices / sales and marketing agencies include:

■ Strengthening the economic position of Germany■ Increasing the volume of tourism■ Increasing tourism exports.

As a registered non-profit organisation, the GNTB is committed to transparency and efficiency rather than commercial gain.

Sources

1 UNWTO World Tourism Organization, World Tourism Barometer 3 / 2012, Madrid 2012

2 EUROSTAT, Luxembourg 2012

3 World Economic Forum, Travel & Tourism Competitiveness Report 2011, Geneva 2011

4 Federal Statistical Office, Annual Reports and Monthly Reports 1995 to 2011, Wiesbaden 2012

5 GNTB / IPK-International, World Travel Monitor, Malta 2011, 2012

6 GNTB Market Research, Frankfurt 2011, 2012

7 GNTB / Anholt-GfK Roper Nation-Brands- Index 2011, USA 2011

8 Association of the German Trade Fair Industry (AUMA), Messe-Trend, Key Figures, Berlin 2011

9 Meeting- und Event Barometer of EITW commissioned by EVVC, GCB, GNTB; Wernigerode 2010, 2011

10 German International Hotel Association (IHA) / STR Global, Berlin 2012

11 Regional Statistical Offices 2012

12 Global Blue Germany, Duesseldorf 2012

13 ADV (German Airports Association), Berlin 2012

14 GNTB / Europäische Reiseversicherung AG, Qualitätsmonitor Deutschland-Tourismus, (Quality Monitoring of German Tourism) Frankfurt, Munich 2010 – 2012

15 DIW econ, Berlin 2012

16 ICCA, Amsterdam 2011

Copyrights

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