Genius Express Facial Script Note Cards

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The Genius Express Facial

As guests arrive, take them individually to the sink to do a hand wash as well as Steps 1 and 2 of the Facial. Have guests wash their hands using the FC5 Body Wash

• How do you know _______ (the host)? • Do you have kids? • Have you heard of Arbonne or used the products before? • Do you work outside the home? You must love it!

Step 1- FC5 Hydrating Cleanser + Freshener & RE9 Smoothing Facial Cleanser

• Wash face with FC5 Hydrating Cleanser/Rinse with disposable washcloth • Cleanse face with RE9 Smoothing Cleanser/Rinse with disposable

washcloth

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• Do you have any concerns with your skin? • Do you have any allergies or sensitivities? ASK

Step 2- FC5 Exfoliating New Cell Scrub

• Gently smooth on the scrub with moistened fingers • Avoid the eye area and do not massage in • Have the guest fill out CLIENT CARE FORM at table while mask is drying. • Allow to dry for 3 minutes • Remove dry mask with water, while gently moving the Jojoba beads around face and wipe with washcloth

• What skin care regimen are you currently using?

• Once all the guests have done Step 1 and 2 start presentation

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INTRODUCTION Thank them for coming…

• Their name • If I had a magic wand, how would you have me transform your skin? • If time and money were not an issue, where would you be and what would you be doing in your life right now?

I want to thank ______ for inviting us all here tonight. I think you are going to love your experience you are in for a real treat. Before we get started I want you to experience our FC5 Hand Cream. You can actually open doors after you use it. (You may want to gift each guest with a mini-hand cream and if time allows pass out a referral card) Use the dialogue from referral training on www,ninetydaystosuccess.blgspot.com blog My name is ____________________ and I am an Arbonne Independent Consultant. Share the first part of your ‘I STORY’ Started my Arbonne business in __________________ Why I started this business______________________ My life before Arbonne _________________________ My life now __________________________________ BOOKING COMMERCIAL #1 You look like a fun group and I look forward to getting to know you all of you. As a thank you for inviting us here tonight _________ has already received this basket (or bag) from me full of (detail what you have put inside) and this is just the beginning. Let me tell you what is available to her from Arbonne. She receives a $50 product of her choice, and an 80% off shopping spree based on what happens tonight. Quick Introduction about Arbonne and Product Categories in Catalogue Arbonne was founded 30 years ago by a man named Petter Morck who left Norway for Switzerland to create a skin care line that would be Pure, Safe and Beneficial. Petter had been part of the skin care industry for a number of years, and he knew that many ingredients being used in skin care were not good for the skin. Petter put together a team of leading biochemists, biologists, and cosmetic chemists. This team worked for years and finally found the right ingredients for this new botanically based skin care line. Arbonne was founded! Because Arbonne’s products are made from pure botanicals extracts with only a 1% preservative base, they can’t be left on department store shelves. Most products created here in North America can be left on shelves for 5 to 10 years. That’s one of the reasons why Petter chose to have Independent Consultants bring these fabulous products directly to you! When Arbonne was first introduced to the Unites States we only had a handful of basic products. Hold up Catalogue. I want to show you quickly how far we have come but we have kept our founders vision and commitment of only having products that our Pure, Safe and Beneficial.

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(Wrap Basket With Cellophane)

WHAT IS THE GENIUS FACIAL? I am sure you are wondering what is a Genius Facial. Genius is a proprietary product that is exclusive to Arbonne and is transforming people's skin. (Hostess) appreciates each of you so much that she wanted you to experience this new Genius “miracle in a bottle” for yourself. This is exclusive to Arbonne and it is not available anywhere else on the market We are going to have some education and fun tonight. Just to give me an idea of what your interests are raise your hand if you would like: Raise your hand as you ask the questions. • To get rid of your fine lines and wrinkles, • Refine you pores, • How about hyper-pigmentation and dark spots, acne and acne scars

• Who would like to resurface your skin and have more clarity and brightness.?

Tonight thanks to "hostess" you're receiving this facial for free. If you went to a professional you would be paying anywhere from $80 to $150 for this same facial. We are going to show you a simple daily regimen that will transform your skin and take it to the next level. And at the end of the facial I will share with you some “killer deals” where you can save from 20 to 80% off on all the products you have experienced. Then you can continue with your daily regimen and watch your skin transform. STEP 1- Review CLEANSER –It is highly recommended by all Estheticians’ that you do a double cleanse at night. The First Cleanser, FC5 Hydrating Wash, removes the makeup, dirt & pollution. The second cleanser, the RE9 Smoothing Facial Cleanser cleans the pores.

Did you notice how this cleanses without stripping or drying your skin, leaving it soft & supple without that squeaky clean feeling? It’s safe to use around your eyes too. It’s enhanced with Algae extract to support collagen production, a key to younger looking skin. I love that you need a very small amount and it removes all of my eye makeup. This is also the first step in the RE9 Advanced daily facial routine.

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STEP 2- Review Hold up FC5 Exfoliating Scrub Page The beauty of this product is that it is 3 in one! 1- Works as a Manual Scrub— with moistened fingers, gently move the product on your face in an upward circular motion so the jojoba beads can break lose the bond between the dead cells and your skin 2- Works as Chemical Exfoliant because the Enzyme Papain breaks loose and digests the dead skin cells 3- Works as a Mask— you can also allow it to dry on your skin so the kaolin clay and bentonite can work together to draw out impurities and complete the exfoliation

What do you notice about your skin now?

A little tip too, is that you can use this as a spot treatment on any breakout. It’s amazing! Leaves skin soft, glowing & refreshed—would you agree? Step 3- Genius Resurfacing Pads Hold up Genius Page: Genius Resurfacing Pads • It works with any of Arbonne's skin care systems and can be Used on anyone 12 years and up.

• Improves the overall look and feel of skin texture to restore a healthy, radiant glow to dull skin

• Brightens skin and reduces the look of dark spots and Hyper-pigmentation

• Helps reduce the appearance of fine lines and wrinkles

• Provides the appearance of smooth, even-toned skin texture

• Shows significant improvement in skin clarity and blotchiness

• Helps to reverse acne and the red marks it leaves behind Give one pad to each client and have client wipe face avoiding getting close to the eye no closer than the orbital bone. Use what’s left on your pad each time you use it to wipe on your throat and top of hands.

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One of the key ingredients is: Hydroxypinacolone Retinoate (HPR) Hold up (HPR) Handout

•Works similarly to tretinoin (Retin-A) without the irritation •Increases the dermis ---brings back the pillow top mattress under your skin that you lose with aging

•Inhibits MMP’s – the enzyme process that breaks down collagen This means it works just like Retin-A without the side effects! Once you start using Genius you must use a sunscreen every single day!! Fortunately our RE9 Daily Moisturizer has a 20 SPF Hold up the Layers and Structures of the Skin Chart We want you to understand that what we are doing today is a Profession procedure and can give you incredible results. No there will not be a quiz at the end of the facial but I want you to know that Arbonne is not an ordinary skin care company we have always had a reputation for education. It’s so exciting that we have the tools to not only to slow down the aging process but to actually change the appearance of the skin…the texture, pore structure and eliminate the brown spots. We are so fortunate to have 2 of the most sought after widely acclaimed research chemists that created these life changing products. The core products that accelerate the change to your skin are our FC5 New Cell Scrub and our weekly treatment product the Cellular Renewal mask and they work on the epidermis. They work on better cellular communication and cell turnover. The Genius works all the way down to your dermis and that one plumps up our mattress that is under the epidermis and turns it into a pillow top mattress. The Genius literally resurfaces your skin. The icing on the cake is the peptides that we have in our RE9 Advanced line. They promote collagen and elastin growth and retard aging. Our delivery system called vitaspheres takes all of our anti-aging ingredients deep into the skin into the cellular level.

We know that you are all about results and so is Arbonne. We want to take your skin all the way to wow! How does your skin feel? BOOKING COMMERCIAL #2 Who do you know that would love to get rid of their hyper- pigmentation and brown spots, old acne scars, fine lines and wrinkles? This is $80 to $150 treatment if done in a salon but it is complimentary with Arbonne and we will let you have your own facial with 4 or 5 of your friends. When I started seeing my results I couldn’t wait to tell my best girlfriends about it. So be thinking about who you would like to treat to a Genius Express Facial STEP 4- RE9 REGENERATING TONER Spritz client 2 times with Toner Lightly spritz entire dry face with this antioxidant-rich, pH balanced mist with vitamins A, C and E. It regenerates skin tone and firmness to deliver younger-looking skin. Key ingredients of algae extract, sea buckthorn oil which help to build collagen. Share what you love about it THE ARBONNE DIFFERENCE How many chemicals do you think the average person puts on their body before leaving the house in the morning? Think about what you use just in the shower. Shampoo, conditioner, body wash, facial cleanser, shaving cream... The average woman puts 515 chemicals on her body every day. Our goal is to educate you and help you get rid of the cosmetic graveyard that is lurking in your bathroom. Things you eat get filtered by your liver and kidneys. But things that go through your skin – go right into your bloodstream and some experts say in as little as 26 seconds. For example shampoo – it’s not just going on your head! On a side note - In the past 30 years Europe has banned over 1100 chemicals & ingredients in skincare and cosmetics, in North America we banned just under 20! Botanically Based The majority of the ingredients are plant extracts Formulated without Mineral Oil 96% of all skin and body care products contain mineral oil. Mineral oil is occlusive, like saran wrap on your skin not allowing the body to get rid of toxins. Mineral oil is a petroleum derivative. It goes from crude oil to gasoline, to petrolatum (Vaseline) and then to mineral oil.

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Vegan Certified and Cruelty Free Arbonne has never tested on animals AND contains NO animal products or by-products. Do you know the origin of most animal ingredients? The rendering industry processes slaughter house waste into many ingredients used in making skin care and cosmetics. Google “rendering plants”. Think about what happens when you boil chicken for soup – what’s on top of the water? 97% of all skin care; make-up and body care products contain animal fats and are tested on animals. Just a few more differences…

• Formulated without dyes or chemical fragrances which are the #1 & #2 irritants.

• Our products are pH Correct not just pH Balanced. This means that the skin can absorb

moisture more readily and protects against infection/bacteria.

• Plus our products are Hypoallergenic. We test to zero irritancy, higher than industry requires

• Dermatologist Tested—not just recommended, used by professionals in the skin care field

PURE, SAFE & BENEFICIAL FROM HEAD TO TOE!

Step 5- RE9 Intensive Renewal Serum Give each client a squirt of Serum and have them apply all over face A powerful blend of clinically proven, peptides that promote collagen growth. The Serum visibly firms and lifts skin, while diminishing fine lines. Three Categories of Skin Care ECONOMY SKIN CARE Mainly American formulated products –heavily advertised with celebrities’ endorsements and many you will see in supermarkets and drug stores. They tend to spend a lot on advertising and not much on formulations and technology. PREMIUM SKIN CARE Mainly French formulated. Many you will see at the department store counters. These often have a famous celebrity as their spokesperson. Consumer pays for fancy displays, shelf space and Celeb’s

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ULTRA –PREMIUM SKIN CARE SWISS formulated. Normally SWISS skin care is extremely expensive and not readily available. A bottle of a day cream starts at about $400. Arbonne is a part of this category . You may wonder how Arbonne can afford to treat their consultants with such amazing incentives like 5 star vacations, Tiffany jewelry and a Mercedes Benz program, but it’s because we skip a number of steps in the traditional retail model, like advertising and celebrity endorsements. Instead Arbonne channels those funds into Research & Development to produce the highest quality products possible and to thank their consultants for a job well done. I will show you how you can have the entire system of head to toe luxury for less than the cost of a day cream in these Swiss lines. Step 6- RE9 Corrective Eye Crème Apply a tic-tac sized amount to ring finger, and gently smooth around entire orbital area of eyes This exclusive blend supports collagen, reduces puffiness and diminishes dark circles. Contains algae extract, stabilized vitamin C, marine lavender Show Before and After Photo of Eye She used the Instant Lift Gel which is like a face lift in a tube, it is a daytime product and the Corrective Eye Crème for just 3 days and look at her results. Step 7- RE9 / FC5 Night Repair Crème You may want to use the FC5 products if you have younger guests Give guest a pea size amount Apply smooth layer over entire face avoiding eye area Often I get asked the question “Why can’t I just use one cream for both morning and night?” The reason is that they have two entirely different functions. While the day crème stays closer to the surface to protect your skin against the sun and the environment during the day, the night crème penetrates down to the cellular level to strengthen, firm and encourages cell recovery while you sleep— it’s your corrector! At night our skin relaxes as we sleep, our pores open and cells start to feed and repair. If you go to sleep without washing your face, everything that is on it from your day; makeup, pollution, oils, falls into our pores. It’s like feeding our skin cells junk food.

Dr. Oz tells us that for every night we don’t wash our face, we age our skin by 7 days Show picture of woman who did not wash her face at night for a month Anna "I took up the challenge of leaving my make-up on not just for a night, but for a whole month. I would give my face a cursory wash in the shower each morning but I would be allowed to use none of my usual cleansing creams, and would have to reapply new make-up over the remnants of the old each day. " She went to 3D Cosmetic Imaging Studio and had her face Analyzed at the beginning of the experiment. For an objective assessment after 30 days she went back to Nick Miedzianowski-Sinclair's 3D camera and asked dermatologist Dr. Stefanie Williams, medical director of the European Dermatology London clinic, to explain the results. The camera showed that the surface texture of her skin was around ten per cent worse and 20 percent worse on her left side because she slept on it. According to Dr. Williams, the decline in texture was almost certainly down to me skipping her twice-daily moisturizing routine. She also believes that this dryness would have been compounded by environmental pollutants sticking to the make-up, causing what is known as oxidative stress, where skin is attacked by harmful free radicals. The pictures showed that my pores were about five per cent larger than they had been at the start. Dr. Williams said this was partly due to physical clogging. 'Dirt in pores not only makes them more noticeable and thus appear larger but, over time, we think it can actually stretch them.' However, she also believed that it was a sign that my skin had aged over the month. The experts estimated that her skin was biologically approximately a decade older than before I began my no-cleansing experiment. Step 8- RE9 Age-Defying Neck Crème---- Show Before and After Pictures Give guests pea sized amount Have them apply upwards on their neck and chest area

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We often overlook our neck, but it can give away our age! It needs to be cared for the same way we care for our face. This product visibly firms and tightens the décolleté and neck and smoothes the appearance of fine lines and wrinkles. Before Closing, review the steps of the RE9 Luxury Daily Routine. Pull out from Gold Bag or you may have display on a riser. Make sure to emphasize that going without a sunscreen while using the Genius product is not an option. The SPF in the RE9 Day Crème is enough for just running about town but if they are going outside for an extended time them need to use a SPF of 30. How does your skin feel? Now look at your skin in the mirror and at the person sitting across the table from you. Don’t you just love how this makes your skin look and feel? Now let’s chat about discounts! We all love to shop and Arbonne has some really great ways to help save you money on the products you are already buying somewhere else. I want to help you be able to go home and continue loving the way your skin feels and taking good care of it, without spending hundreds of dollars at a spa or salon. Would you like to do that? First of all, is everyone having fun and learning a thing or two? Pass out the Laminated 4 Ways to Win With Arbonne and Compensation Plan on the back. Go through each of the 4 ways. You will touch on the Compensation Plan side later. CLIENT Hopefully you’ll all want to become my client and I promise you the best customer service you’ve ever had! PLUS, everything we have comes with a full 45 day money back guarantee so you never have to worry about trying anything. PREFERRED CLIENT When you join this program you can save anywhere from 20-80% EVERY single time you order! There are no strings attached—order when you want and renew each year for only$18 if you choose! This is what MOST of my clients do, and when you take advantage of this offer, you are eligible for that great “killer deal” I shared with you!

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HOSTESS Did you have fun tonight? Who do you know that would love to dramatically improve their skin and look younger. CONSULTANT As you can see…you can spend money, you can save money and I also want to let you know… You can earn money! For just a moment let's take a look at our lives, life goes by so fast and all the sudden five years has gone by. For many people they are not happy with there current situation and may be looking for a change. If they don't do something different in five years it's going to look just as it does today. We have a Recipe for Success that is working for so many people around the country. When you give this business 1 year and hold 8 presentations every month for 12 months, one year from now you could be driving Arbonne's Company Car, a White Mercedes Benz, and receiving a $5-8,000 a month paycheck! Re-iterate the first part of your I-story and how Arbonne has changed or will change your life for the better . . .I’m here today because this business transformed my life! Before Arbonne . . . For so many people today they have stopped dreaming. They have pushed down those dreams they had when they were growing up. I want to let you know because of Arbonne I have been able to pull out those dreams and make them happen. Not that long ago I was sitting at a presentation just like you, and I was asking myself if you really could make money doing a business like this. I was wondering how my life would be different a year from now with a white Mercedes in my driveway paid for by Arbonne and a $5-8,000 a month paycheck. May you know someone who really needs this business. What we do is so simple, anyone can be successful! Have you been watching what I do. I go into people's homes and get to meet new people and make new friends. I'm reading my presentation from note cards. That's my work! Could you do what I do? I don’t know where I caught you today but I want to tell you what is happening with our company. The last time we introduced a revolutionary product we grew by 1,000% in one year. We are just launching our Genius product and are experiencing the same kind of growth. We can't stop talking about this product because of the changes we are seeing in our skin. It is so exciting to share it with others. Now look on the back. I don’t know if you are looking for opportunities to make that extra $300 a month, maybe $3,000 or even $30,000 a month. This gives you an idea of what you can make at each level of management. Whether you are a stay at home mom or have a Full-time career Arbonne can work for you. And the best part is that you can build this business very much part time ALONG SIDE what you are currently doing!

Pass out the 4 Square Close and go over Options and Savings

When you become a Preferred Client these are 4 suggested packages that are a Available to you. The Genius product that you see in the center can be added to any of the packages. What most people do is get started with one of the packages and then earn additional products they want at their own Genius Facial

(Have them turn it over and show them what they can earn and possible products they would want to earn at their Genius Express Facial) I would like to be respectful of everyone’s time, so whoever is ready first, I am ready to treat you to a color match of Arbonne’s Anti-Aging Foundation which is breathable and light as a feather. I’m so excited for you to experience this! THE TRIPLE CLOSE 1. SALES STACK In the 4 Ways to Win where do you see yourself? Her response with guide you to your next step. May I go ahead and start helping you with your order? Did you take a look at Anti-Aging Skin Care Packages? Which one were you interested in? Refer to the Package that they are interested in and go over it with them and answer any questions they may have. If they are not interested in any of the packages—work with other options—preferred client with $180 order or client…

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2. SCHEDULING STACK Pick up your clipboard with the open date card on it and hand it or hold it up to her. Remember when I told you that you could have your own Genius Express Facial and that you could treat up to 4 of your friends. What would work best for you a weekday or a weekend? When she says which one works best say Great, here are the dates I have available … You release your clipboard to her. If she says she had better check her calendar say Let’s go ahead and pencil it in if we need to change we will but let’s secure your date because you might pick a date that I am not available. Who are the 3 key people you would love to come. They will want to know the date so they can see if they are free. If she is a “texter” suggest that she text her three key people right then and say, I get to treat 3 friends to a free $150 Genius Express Facial on (date). Are you in? 3.PROSPECTING STACK I have a gift for you. Hold up the Opportunity Brochure tied with a ribbon. Would you be willing to hear a little bit more about Arbonne’s income? If she says yes Release the brochure to her and say - Great! Look this over tonight and let’s go for coffee tomorrow. I’d love to chat with you and make sure you have all of your questions answered. Do you have one o’clock available? Know your availability ahead of time

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