Gartner IT Infrastructure Operations & Data Center Summit 2014€¦ · The 2014 IT Infrastructure...

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Gartner IT Infrastructure Operations & Data Center Summit 201421 – 22 May | Hilton Sydney, Australia | gartner.com/ap/datacenter

Maximizing Value and Managing Change in a Cloud Driven World

HOT TOPICS

Developing Cloud Strategies

Implementing Enterprise Mobility

Successfully Demonstrating Value and Relevance

Attracting and Creating the Best I&O Team

DevOps and Achieving IT Operational Excellence

EaRLY-BIRD DISCOUNT Register by 21 March and save $400

Table of contents

IT infrastructure and operational activities are directly impacting organization’s business processes more than ever before. IT departments must increase both capacity and availability while delivering operational excellence in a highly demand driven, yet cost constrained world.

As many organizations consider achieving this by consolidating their operations and moving services towards the cloud, they must ensure these efforts enhance the business’s ability to meet the significant demands it currently faces. For today’s IT infrastructure and operations professionals, gaining an accurate assessment of the marketplace, understanding how to best implement cost efficiency plans and gain practical deployment tools, are of paramount importance.

This event will help you lead your IT organization successfully through these changes, reinforcing the criticality and relevance of your own position, managing the increased challenges and disruptions brought about by Social, Mobile, Cloud and Information: The Nexus of Forces.

The 2014 IT Infrastructure Operations & Data Center Summit will provide the hands-on proof points you need to demonstrate and ultimately communicate the value of your IT operations and projects to your organization.

Maximizing Value and Managing Change in a Cloud Driven World

3 Tracks

4 Agenda at a glance

5 Build your agenda

6 Meet the analysts

7 Solution showcase and Summit features

8 Registration and pricing

Gartner analyst Cameron Haight

Matthew BoonManaging Vice President and Conference Chair, Gartner

Tatiana Wells Senior Director, Program Management, Gartner Events


Guest keynote speakers

Wednesday 21 May — 16:45

Peter Baines

Dynamic Leadership in Crisis

Thursday 22 May — 08:45

RedBalloon

Naomi Simson, Founding Director and Simon Farrell, CTO

Creating a Brand Experience from Start to Finish

Tracks

A Deliver Cost Optimized IT Operational ExcellenceEnsuring that the IT, “lights stay on”, is undoubtedly imperative to the business, but infrastructure and operations personnel must conduct a thorough review of not only its mission, but also of its people and processes to enable it to achieve its business potential. In this track, you will hear about the economics behind the technology; building a team with the skills and set up; sitting at the top table to demonstrate value to the business; defining the major opportunities that remain to reduce I&O costs; and how to prioritize I&O cost reduction opportunities.

B Critical Infrastructure and Operations Deployment DecisionsHuge complexity exists within IT departments from the increased data, mobility platforms, countless disparate technologies and tools all within a growing digital world and landscape. What are the deployment decisions you need to consider to take control of this complexity? What kind of model should your organization choose as a best fit for your business requirements?

C Over the Horizon — The Future of Data Center TechnologiesThis track is designed to look beyond the current status quo and focus on the future technologies, their likely impact on cost, design availability and performance. What are the future trends and the emerging technologies that you must be aware of and possibly consider? What will be the future scenario and expectations for data center technologies and IT operations by 2020? This track will empower you to cut through the hype and make informed investment decisions.

Key initiativesTransition to the Cloud Private cloud computing is moving rapidly from drawing board to deployment. Organizations are looking to share in the success of the notable public cloud providers while making the strategic, organizational, process and business model change necessary to be successful in the future. This track takes a more tactical look at recent cloud developments, and how enterprises must changes their processes, skills and organizational structures to best support the evolving public, private and hybrid cloud service delivery models.

Managing Your Ever Increasing Data The growth in demand for storage is unabated, as growth rates remain high — with the majority of the growth being “unstructured”. As such, management and effective cost optimization become both paramount in importance and exceedingly difficult. New technologies and architectures are emerging and some may enable profound change to the storage infrastructure in the coming years. This track looks at critical decisions that organizations must address in key storage categories of archiving and content, backup and recovery, data security, infrastructure hardware, and resource management and systems.

Enhancing Business Engagement and Collaboration As IT becomes more business-focused, the IT workforce acquires more business capabilities. We examine learning strategies that are helpful at each stage of this evolution. What changes in behaviors are needed as the IT workforce becomes more business oriented? How are these new capabilities learned off the job? On the job?

End-user case studies

Wednesday 21 May – 13:30

The Treasury Peter Alexander, Chief Information Officer

Overcoming Challenges with Compliance within the Government

Wednesday 21 May – 15:30

Fairfax Media Stephen Hopkin, Group IT Services Manager and Technology Director, Australian Community Media

Transforming Your Presentation Skills and Influencing Senior Leadership Teams

Thursday 22 May – 13:15

National Australia Bank Denis Curran, Business Director, Simplification

Cloud Strategy? — What Is It and Why You Need One

Thursday 22 May – 14:00

The GPT Group Chris Burling, Enterprise Architect

Replace Your Data Center with Cloud IaaS — We Did

4 Gartner IT Infrastructure Operations & Data Center Summit 2014

Agenda at a glance

07:30 Registration

08:00 – 08:45 Tutorial: Navigating the Data Center Landscape with the Gartner IODC Summit 2014 Michael Warrilow

Tutorial: Crash of the Titans — Three Scenarios That Change the ITOM Vendor Landscape David Coyle

Tutorial: Energy Efficient, Low Cost, High Performance Data Centers — Emerging Reality or Just a Dream? David Cappuccio

09:00 – 09:45 Gartner Opening Keynote: Key Technology Trends Driving an Intelligent Data Center Michele Caminos and Matthew Boon

09:45 – 10:00 Welcome to the Gartner IT Infrastructure Operations & Data Center Summit Matthew Boon

10:00 – 10:30 Industry Panel Discussion Moderated by David Coyle

10:30 – 11:00 Refreshment Break in the Solution Showcase

TRACK A

Deliver Cost Optimized IT Operational Excellence

TRACK B

Critical Infrastructure and Operations Deployment Decisions

TRACK C

Over the Horizon — The Future of Data Center Technologies

WORKSHOPS ROuNDTABLES

11:00 – 11:30 To the Point: DevOps — From Theory to Practice Cameron Haight

To the Point: Hybrid Clouds and Hybrid IT — The Next Frontier Thomas Bittman

To the Point: How “Googley” Should Your Data Center Be Joe Skorupa

11:00 – 12:30 How to Develop World Class Disaster Recovery and Business Continuity Plans Rakesh Kumar11:45 – 12:30 IT Operations Management Scenario —

A Road Map for Progress David CoyleIs Modular Data Center in Your Future? Errol Rasit

Case Study: Overcoming Challenges with Compliance within the Government Peter Alexander, Chief Information Officer, The Treasury

Best Practices in Data Center Designs and Retrofits David Cappuccio

12:30 – 13:45 Lunch in the Solution Showcase

13:45 – 14:30 Increase Operational Efficiencies Through Sustainable Data Center Framework Federico de Silva

The Five-Year Storage Scenario — Why Storage in 2019 Won’t Look Like What’s on the Floor Today Dave Russell and Arun Chandrasekaran

End-User Computing Scenario — What You Have to Start Doing Now to Keep Your Users Productive Through 2018 Annette Jump

13:45 – 15:15Building a Business Focused IT OrganizationDavid Coyle

Best Practices for I&O Talent Attraction, Development and Retention Michele Caminos

14:45 – 15:15 Solution Provider Sessions


15:45 – 16:30 Data Center Economics — What You Need to Know Before Investing Millions of Dollars in Your Data Center Rakesh Kumar

Case Study: Transforming Your Presentation Skills and Influencing Senior Leadership Teams Stephen Hopkin, Group IT Services Manager and Technology Director, Australian Community Media, Fairfax Media

The Server Scenario — Big Changes Ahead in Infrastructure Errol Rasit

16:45 – 17:30 Guest Keynote: Dynamic Leadership in a Crisis Peter Baines

17:30 – 19:00 Networking Reception in the Solution Showcase

07:30 Registration

08:30 – 08:45 Welcome to Day Two of the Gartner IT Infrastructure Operations & Data Center Summit

08:45 – 09:30 Guest Keynote: Creating a Brand Experience from Start to Finish Naomi Simson, Founding Director and Simon Farrell, CTO, RedBalloon



10:45 – 11:30 To Cloud or Not to Cloud — A Guide to Assessing Security and Business Risks Against Perceived Rewards Michael Warrilow

Building Better Backup Dave Russell The Mobile Scenario — Innovation Plus Agility Equals Opportunity Annette Jump

10:45 – 12:15Backup/Recovery ModernizationDave Russell and Arun Chandrasekaran



13:30 – 14:00 To the Point: The Elusive Promise of Unified Monitoring, How to Monitor Infrastructure and Applications David Coyle

To the Point: Optimizing for Power, Cooling and Space with DCIM Tools Federico De Silva

To the Point: How Software-Defined Networking Will Change the Data Center Network Vendor Landscape Joe Skorupa

14:15 – 15:00 Case Study: Cloud Strategy? What Is It and Why You Need One Denis Curran, Business Director, Simplification, National Australia Bank

Private Cloud — Turning Abstraction to Advantage Thomas Bittman

The Future of the Mainframe Rakesh Kumar Are You Ready for Fabric-Based Infrastructure? Errol Rasit


15:30 – 16:15 Web-scale IT — Bringing the Patterns and Practices of the Cloud to the Enterprise Cameron Haight

Case Study: Replace Your Data Center With Cloud IaaS — We Did Chris Burling, Enterprise Architect, The GPT Group

The Intelligent Data Center — What Will Unfold Over the Next Five Years? David Cappuccio

Private Cloud Challenges and ExperiencesThomas Bittman

16:30 – 17:15 Gartner Keynote: The Top Ten Takeaways — Your Action Plan for 2014 Matthew Boon, Thomas Bittman, Joe Skorupa, Dave Russell and Cameron Haight

17:15 – 17:30 Close of the Gartner IT Infrastructure Operations & Data Center Summit

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Agenda correct as of 6 February 2014


07:30 Registration

08:00 – 08:45 Tutorial: Navigating the Data Center Landscape with the Gartner IODC Summit 2014Michael Warrilow

Tutorial: Crash of the Titans — Three Scenarios That Change the ITOM Vendor LandscapeDavid Coyle

Tutorial: Energy Effi cient, Low Cost, High Performance Data Centers — Emerging Reality or Just a Dream? David Cappuccio

09:00 – 09:45 Gartner Opening Keynote: Key Technology Trends Driving an Intelligent Data Center Michele Caminos and Matthew Boon

09:45 – 10:00 Welcome to the Gartner IT Infrastructure Operations & Data Center Summit Matthew Boon

10:00 – 10:30 Industry Panel Discussion Moderated by David Coyle


TRACK A

Deliver Cost Optimized IT Operational Excellence

TRACK B

Critical Infrastructure and Operations Deployment Decisions

TRACK C

Over the Horizon — The Future of Data Center Technologies

WORKSHOPS ROuNDTABLES

11:00 – 11:30 To the Point: DevOps — From Theory to PracticeCameron Haight

To the Point: Hybrid Clouds and Hybrid IT — The Next Frontier Thomas Bittman

To the Point: How “Googley” Should Your Data Center Be Joe Skorupa

11:00 – 12:30 How to Develop World Class Disaster Recovery and Business Continuity PlansRakesh Kumar11:45 – 12:30 IT Operations Management Scenario —

A Road Map for Progress David CoyleIs Modular Data Center in Your Future?Errol Rasit

Case Study: Overcoming Challenges with Compliance within the GovernmentPeter Alexander, Chief Information Offi cer, The Treasury

Best Practices in Data Center Designs and Retrofi ts David Cappuccio


13:45 – 14:30 Increase Operational Effi ciencies Through Sustainable Data Center FrameworkFederico de Silva

The Five-Year Storage Scenario — Why Storage in 2019 Won’t Look Like What’s on the Floor Today Dave Russell and Arun Chandrasekaran

End-User Computing Scenario — What You Have to Start Doing Now to Keep Your Users Productive Through 2018 Annette Jump

13:45 – 15:15Building a Business Focused IT OrganizationDavid Coyle

Best Practices for I&O Talent Attraction, Development and Retention Michele Caminos



15:45 – 16:30 Data Center Economics — What You Need to Know Before Investing Millions of Dollars in Your Data Center Rakesh Kumar

Case Study: Transforming Your Presentation Skills and Infl uencing Senior Leadership TeamsStephen Hopkin, Group IT Services Manager and Technology Director, Australian Community Media, Fairfax Media

The Server Scenario — Big Changes Ahead in Infrastructure Errol Rasit

16:45 – 17:30 Guest Keynote: Dynamic Leadership in a Crisis Peter Baines

17:30 – 19:00 Networking Reception in the Solution Showcase

07:30 Registration

08:30 – 08:45 Welcome to Day Two of the Gartner IT Infrastructure Operations & Data Center Summit

08:45 – 09:30 Guest Keynote: Creating a Brand Experience from Start to Finish Naomi Simson, Founding Director and Simon Farrell, CTO, RedBalloon



10:45 – 11:30 To Cloud or Not to Cloud — A Guide to Assessing Security and Business Risks Against Perceived Rewards Michael Warrilow

Building Better Backup Dave Russell The Mobile Scenario — Innovation Plus Agility Equals Opportunity Annette Jump

10:45 – 12:15Backup/Recovery ModernizationDave Russell and Arun Chandrasekaran



13:30 – 14:00 To the Point: The Elusive Promise of Unifi ed Monitoring, How to Monitor Infrastructure and Applications David Coyle

To the Point: Optimizing for Power, Cooling and Space with DCIM Tools Federico De Silva

To the Point: How Software-Defi ned Networking Will Change the Data Center Network Vendor Landscape Joe Skorupa

14:15 – 15:00 Case Study: Cloud Strategy? What Is It and Why You Need One Denis Curran, Business Director, Simplifi cation, National Australia Bank

Private Cloud — Turning Abstraction to Advantage Thomas Bittman

The Future of the Mainframe Rakesh Kumar Are You Ready for Fabric-Based Infrastructure? Errol Rasit


15:30 – 16:15 Web-scale IT — Bringing the Patterns and Practices of the Cloud to the EnterpriseCameron Haight

Case Study: Replace Your Data Center With Cloud IaaS — We Did Chris Burling, Enterprise Architect, The GPT Group

The Intelligent Data Center — What Will Unfold Over the Next Five Years? David Cappuccio

Private Cloud Challenges and ExperiencesThomas Bittman

16:30 – 17:15 Gartner Keynote: The Top Ten Takeaways — Your Action Plan for 2014 Matthew Boon, Thomas Bittman, Joe Skorupa, Dave Russell and Cameron Haight

17:15 – 17:30 Close of the Gartner IT Infrastructure Operations & Data Center Summit

Agenda correct as of 6 February 2014

Powerful tools to navigate manage and decideTo get the most out of your Summit experience, we’ve created a range of tools to help you manage your goals and objectives of attending.

Gartner Events NavigatorWe’re excited to introduce a new and enhanced agenda planning tool which replaces our previous Agenda Builder tool. Gartner Events Navigator allows you to plan your personal event experience and gain the most from your time on-site. Organize, view and customize your agenda using the following criteria:

•Gartneranalystandspeakerprofiles

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• YourGartneranalyst-userroundtableorworkshop reservations

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Gartner Events Navigator Mobile AppManage your agenda on your mobile device!

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Event Approval ToolsDemonstrate the value of your event attendance with materials that include a customizable letter, cost-benefi t analysis, cost optimization highlights, top reasons to attend and more.

Find it at gartner.com/ap/datacenter

Build your agenda

6 Gartner IT Infrastructure Operations & Data Center Summit 2014

Meet the analysts

Thomas BittmanVice President and Distinguished Analyst

David CappuccioResearch Vice President

Cameron HaightResearch Vice President

Errol RasitResearch Director

Joe SkorupaVice President and Distinguished Analyst

Matthew BoonManaging Vice President

Arun ChandrasekaranResearch Director

Annette JumpResearch Director

Dave RussellVice President and Distinguished Analyst

Michael WarrilowResearch Director

Michele CaminosManaging Vice President

David CoyleManaging Vice President

Rakesh KumarResearch Vice President

Federico de Silva Principal Research Analyst

FOCUS AREAS: Cloud computing; data center modernization and consolidation; virtualization; IT cost optimization

FOCUS AREAS: Data center modernization and consolidation; infrastructure and operations leaders; IT cost optimization; virtualization

FOCUS AREAS: IT strategic planning; innovation management; cloud computing; ITIl and process improvement; infrastructure and operations leaders

FOCUS AREAS: IT strategic planning; IT cost optimization; cloud computing; virtualization; data center modernization and consolidation

FOCUS AREAS: Data center modernization and consolidation; new market opportunities; communications infrastructure modernization; virtualization; positioning and messaging

FOCUS AREAS: Market and competitive intelligence management; new market opportunities; positioning and messaging; data center modernization and consolidation; marketing operations

FOCUS AREAS: Data center modernization and consolidation; communications infrastructure modernization; virtualization

FOCUS AREAS: New market opportunities; brand strategy; market and competitive intelligence management; Microsoft Windows and Office

FOCUS AREAS: Business continuity management; data center modernization and consolidation; virtualization; IT cost optimization; vendor management

FOCUS AREAS: Virtualization; data center modernization and consolidation; positioning and messaging; go-to-market planning; IT and operational technology alignment

FOCUS AREAS: Product strategy; new market opportunities; go-to-market planning; market and competitive intelligence management

FOCUS AREAS: Market and competitive intelligence management; product strategy; itil and process improvement; data center modernization and consolidation

FOCUS AREAS: Data center modernization and consolidation; IT cost optimization; virtualization; cloud computing; IT strategic planning

FOCUS AREAS: Market and competitive intelligence management; positioning and messaging; new market opportunities; sustainability

Gartner analyst one-on-one meetings

Gartner Events give you more than what your normal industry event offers. Meeting face-to-face with a Gartner analyst is one of the key benefits of attending a Gartner Summit. Personalize your 30 minute private appointment to discuss your specific issue and walk away with invaluable, tailor-made advice that you can apply to your role and your organization straight away.

Gartner keynotesKey Technology Trends Driving an Intelligent Data Center

The Nexus of Forces (cloud, mobile, social and information) continues to impact the IT environment of organizations globally. Locally in Australia many organizations are struggling with how to transition to the cloud, manage their data and manage their network infrastructure for higher utilization. In this session we will evaluate the key initiatives prioritized by infrastructure and operations managers in Australia and how it will impact the data center over the next five years.

Michele Caminos and Matthew Boon

The Top Ten Takeaways — Your Action Plan for 2014

Join Matthew Boon and leading global analysts as we distil the two days of content into the “must address” actionable top ten issues highlighted during the summit. This session will help you prioritize your objectives as you look to put into practice much of what you heard during IODC 2014.

Matthew Boon, Thomas Bittman, Joe Skorupa, Dave Russell and Cameron Haight


Solution showcaseDevelop a “shortlist” of technology providers who can meet your particular needs. We offer you exclusive access to some of the world’s leading technology and service solution providers in a variety of settings.

Sponsorship opportunitiesFor further information about sponsoring this event contact:

Maria Kamberidis

Telephone: +61 2 9459 4738

Email: [email protected]

Oliver Lee

Telephone: +61 2 9459 4663


Premier sponsors

Platinum sponsors

Silver sponsors

Summit features

End-user case studiesGartner-invited end-users reveal their personal challenges, issues and lessons learned.

Track sessionsPresented by Gartner analysts, invited guest speakers and industry presenters, these sessions focus on the issues that matter most to you and provide real-world information that will help you make better decisions and drive successful results.

“To the Point” sessionsSometimes you just want to hear the “Top 5 Things You Want to Know” about a trend, a technology or an approach. Gartner analysts provide top concepts, key trends or a quick overview of a particular topic, in a condensed format.

WorkshopsPresented by Gartner or guest experts, these workshops provide an opportunity to drill down on specific “how to” topics in an extended, small group session. The courses are designed for an intimate and interactive learning experience. Reserved for end-users only.

Analyst-user roundtablesJoin us for a hosted peer group discussion with your end user peers, along with a Gartner analyst lending his or her expertise to assist you. These should not be missed!

Tutorial sessionsThese presentations are focused on layering the foundations for attendees’ understanding of a topic, trend or technology with basic 101 “building block” definitions and analysis.

“ Excellent, great coverage of insights into trends and solutions over the next 3 – 5 years. Well presented vendor solutions specific to the theme of the event.” 7 BPAY GRouP (2013 IoDC delegate)

GARTNER HoTEL RooM RATE

$300 per night at Hilton Sydney 488 George Street Sydney NSW 2000

Phone: + 61 9266 2000

SaVE $400Register by 21 March 2014 by visiting gartner.com/ap/datacenter

Venue

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Gartner IT Infrastructure Operations & Data Center Summit 201421 – 22 May | Hilton Sydney, Australiagartner.com/ap/datacenter

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Team attendance

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Pricing Pricing and Date is subject to change

Early-bird price: $2,395 exc GST (offer ends 21 March 2014)

Standard Price: $2,795 exc. GST

Public Sector Price: $2,295 exc. GST

Gartner clients A Gartner ticket covers both days of the Summit. Contact your account manager or email [email protected] to register using a ticket.

Attend with your team — discounts availableGartner Events has designed an experience that will help teams of 4 to 25 maximize their Summit experience while on-site and long after the event concludes.

Summit team discount offers:

• 4forthepriceof3

• 7forthepriceof5

• 10forthepriceof7

For more information about team attendance visit gartner.com/ap/datacenter

Why attend• Receivetheinformationenablingyoutodevelopthebestcloudstrategyfor

your organization

• EnsureyourI&Oinitiativesarefullyalignedwithbusinessgoalsandpriorities

• Attract,developandretainthebestdatacenterandI&Otalentateverylevel

•Makewiseinvestmentswithguidanceonthetechnologiesandvendorsineach space

•Meetwithyourindustrypeersduringnetworkingsessionsandshareexperiences

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