Future of Global IR Presentation for the 2010 IRGR North America Workshop & Award Ceremony

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    WWW.CCGIR.COMNew York So Paolo Los Angeles San Francisco Beijing Shanghai Hong Kong Tel Aviv Frankfurt

    Future of Global IRNew York, April 2010

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    IR Trends for 2010

    1. Growing interestin emerging

    markets

    2. Globalization of capitalmarkets accelerates

    6. Emergence of empoweredretail investors

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    20103. Sharp divisionbetween owners

    and traders4. Public equity

    issuance reachingrecord levels

    5. Sell-side under

    increased stress

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    1. Benefits from Growing Interest in Emerging Markets

    Emerging markets are active ADRissuers

    Emerging markets equities and fixed

    income products have replaced flowsinto U.S. equities

    Fund Flows

    ADRs per Region

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    -31%

    16%

    46%

    -40%

    -30%

    -20%

    -10%

    0%10%

    20%

    30%

    40%

    50%

    U.S. Equities Emerging

    Market

    Equities

    Fixed Income

    Assets

    YTD as of Nov 2009

    . . .

    and Fixed Income Products)China, 9.8%

    Australia +

    NZ, 9.5%

    Europe (exUK and

    Ireland),

    28.8%

    Other, 4.7%

    Asia (ex

    China,

    Australia

    and NZ),

    27.1%

    Latin

    America (exBrazil),

    4.9%

    Brazil, 3.8%

    UK +

    Ireland,

    11.3%

    Data: BNY Mellon, as of April 2010

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    Added Performance from Emerging Markets

    Russia Brazil

    April 2009 April 2010

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    India

    Shanghai

    S&P 500

    Russel 2000

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    Optimal Approach to Global Investor Targeting

    U.S.-based investors:

    Mutual funds, pension funds,hedge funds, insurancecompanies, managed accounts,asset managers, banks

    Pipeline to new sources of Asian

    capital Sovereign wealth funds, private

    equity investors, QDIIs, Asia-basedmutual funds & investment advisors

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    Investor influencers:

    Sell-side research, industryanalysts, investment advisors,

    investment banks, institutionalsales, retail brokers, media

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    2. Globalization of Capital Markets Accelerates

    Emerging Markets have attained a relevant position among global markets

    Chinas foreign reserves increasingly deployed into equities, real estate & otherasset classes

    2,500

    Foreign Reserves of Selected Countries (2009)$ billion

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    ,

    1,042

    567 401 325 271 245 218 175

    0

    500

    1,000

    1,500

    2,000

    China Japan EU Russia Taiwan India South

    Korea

    Hong

    Kong

    Brazil

    IMF & ECB

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    Equity Ownership Trends: Foreign Holdings

    U.S. Portfolio Holdings of Foreign Equities

    5000

    6000

    20%

    25%

    Total $2.7 trillion 2008,18.1% of total equities

    The decrease in thevalue of U.S. portfolio

    $ billion

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    0

    1000

    2000

    3000

    2001 2003 2004 2005 2006 2007 2008

    0%

    5%

    10%

    15%

    two surveys primarilyreflects valuationchanges in foreignequities during 2008

    Foreign Equity as

    % of U.S. Portfolios

    Sources: U.S. Treasury

    Federal ReserveValue of foreign equity in

    U.S. Portfolios

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    Managing Growing Global Shareholder Base

    Traditional

    U.S. & Euro ean mutual

    New

    Industr -focused funds

    Strategic approach to managing growing global shareholder base

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    funds, investment advisors,& hedge funds

    Emerging markets funds

    investing world wide

    Asian mutual funds &

    investment advisors

    QDIIs in the PRC U.S. retail investors

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    3. Owners Vs. Traders

    Growth of high-frequency

    trading

    Dark pool of off-market

    transactions

    62%

    31%

    8%

    0%

    20%

    40%

    60%

    80%

    Low Mod High

    Ownership Turnover

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    Sell side focused on short termhedge funds and traders

    Long-only mutual funds &

    investment advisors require

    minimum five points of contact

    before reaching to a decision GARP, 20%

    Value, 23%

    Growth,

    23%

    Other, 12%

    Hedging,2%

    Index, 21%

    Yield, 0%

    Top 25 NASDAQ listed companies

    (based on market cap)

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    The Lost Decade

    S&P 500Russel 2000

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    Buy and hold strategies discredited by a decade of negative results

    NASDAQ Comp

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    4. Public Equity Issuance

    2009 was an excellent year for PIPEs and Registered Direct offerings

    $1.4

    Registered direct offerings in 2009 Unregistered direct offerings in 2009

    $1 185$1,400

    $ Billion$ Billion

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    $0.1

    $0.3

    $0.9

    $0.3

    $1.2

    $0.6

    $0.8

    $0.6$0.7

    $0.1$0.2

    $0.0

    $0.0

    $0.2

    $0.4

    $0.6

    $0.8

    $1.0$1.2

    Jan

    Feb

    Mar Ap

    rM

    ay Jun Ju

    lAu

    gSe

    pOc

    tNo

    vDe

    c

    $17

    $202$140$103

    $308

    $912

    $338

    $588

    $779

    $596$688

    $0

    $200

    $400

    $600

    $800

    $1,000

    $1,200

    Jan

    Feb

    Mar

    AprMa

    yJu

    n JulAu

    gSe

    pOc

    tNo

    vDe

    c

    Total $5.9 billion Total $37.1 billion

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    5. Sell-side Under Increased Stress

    Buy-side firms increasingly rely

    on internal research, expertnetworks & bespoke research

    Retail investors emphasize

    individual anal sis and due# of Sell-Side Analysts

    Reduction of number of sell-side

    analysts since 2000, coverage onsmall-cap stocks has suffered

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    diligence for investmentdecisions

    Companies with transparent

    reporting practices and

    frequent news are rewardedwith liquidity and higher share

    price

    16,000

    6,0003,000

    0

    5,000

    10,000

    15,000

    20,000

    2000 2007 2009

    Source: Ernst & Young

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    Multifaceted Approach to Investor Influencing

    Tremendous turnover creates

    opportunities for versatile

    initiation

    Proliferation of boutique sell-

    side firms (incl. bespoke

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    research), increasedinfluence of expert networks

    that have to be monitored

    and managed

    Electronic stockcommentators & newsletters

    wield significant influence

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    Retail equity ownership close to $5 Trillion

    90 million retail investors

    $ billion

    6. Emergence of Empowered Retail Investors

    46%

    23%31%31%

    6,000

    7,000

    8,000

    9,000

    0.3

    0.35

    0.4

    0.45

    0.5

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    Resurgence of retail investors after the global financial crisis?

    Source: Federal Reserve

    Retail equity ownership

    Retail equity ownership as % of total equity ownership

    0

    1,000

    2,000

    3,0004,000

    ,

    2000 2001 2002 2003 2004 2005 2006 2007 2008

    0

    0.05

    0.1

    0.15

    0.2

    0.25

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    Five Phases of Retail Strategies

    5. Retail-Focused Road Shows:

    Targeted retail investment communication connects the right investors with theright stock by offering high-quality content and services using Web 2.0technology as an enabling platform

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    Engagement Relevance Interaction

    4. Social Media

    3. Online marketing campaigns

    2. Database Creation

    1. Engaging website

    Retail Brokers and VirtualCommunities

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    Utilize Twitter, Facebookand RSS feeds to allowinterested arties to

    Upload investor presentationwith audio and corporaterofile and include link in

    Leverage existing onlineinvestor communities, suchas blo s, investor

    News Feeds andNetworking

    Utilize SharingPlatforms

    Virtual Investor

    Communities

    Social Media Applications for IR

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    subscribe to your investorcommunications

    Tweet press releaseheadlines, conference call

    dial-in information, updatesfrom analyst days, andother public information

    presentation materials

    YouTube, Slide Share

    Social media improves SOE rankings and helps direct traffic to the corporate website

    newsletters, and financialportals, to build investorrecognition and to encouragemedia coverage.

    SeekingAlpha, Motley Fool

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    Why Social Media Matters

    Encourages Dialogue Technology Drives GreaterTransparency

    Two way communications allows the companyto gauge the opinion of the investmentcommunity

    Opt-in features guarantee a receptive audience

    Utilize feedback to adjust future

    Online presence levels the playing field

    Lower barriers to obtain information; increasestransparency of communications

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    Multiple Channels Reinforce the CoreMessage

    High ROI Strategy

    communications

    Helps establish a broader presence and reachpreviously untapped audiences

    Helps reinforce message created and endorsedby the Company

    Complements existing IR strategies

    Limited costs Potentially priceless benefits from increased

    shareholder base, more transparency, feedbackfrom the investment community, and improvedbrand perception

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    Summary

    Take your IR efforts global think outside your comfort zones

    Identify distinct groups of shareholders and develop an arsenalof different strategies for targeting them

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    Nurture your sell-side connections, but remember alternativesfor influencing buying decisions

    Utilize newsletters, online push campaigns, E-mail blasts, and

    social media to entice retail investors

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    WWW.CCGIR.COMNew York So Paolo Los Angeles San Francisco Beijing Shanghai Hong Kong Tel Aviv Frankfurt

    Thank You!