Future of Enterprise IT

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© 2016, Amazon Web Services, Inc. or its Affiliates. All rights reserved. How cloud is transforming enterprise IT and allowing businesses to focus on what matters The Future of Enterprise IT Stephen Orban Global Head of Enterprise Strategy, AWS

Transcript of Future of Enterprise IT

Page 1: Future of Enterprise IT

© 2016, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

How cloud is transforming enterprise IT and allowing businesses to focus on what matters

The Future of Enterprise IT

Stephen OrbanGlobal Head of Enterprise Strategy, AWS

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A personal history in technology

Various leadership positions

CTO & Co-founder

Head of Enterprise StrategyCIO

˘˘˘

2001-20

08

2008-20

12

2012-20

14

2014-cu

rrent

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Various leadership positions

CTO & Co-founder

Head of Enterprise StrategyCIO

˘˘˘

2001-20

08

2008-20

12

2012-20

14

2014-cu

rrent

A personal history in technology

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and move faster

What if you could devote more resources to the things that matter

while being more secure?

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Thousands of enterprises are migrating

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IT Map - Traditional IT

Products & Services CTO/VP Applications

Digital Products, Brand Websites, Mobile Applications, Point of Sale Systems, Commerce

E-mail, Productivity, Collaboration, HR, Finance, ERP

Back Office Systems CIO/VP Corp Systems

Desktop Support, Device Management, Telephony, IT Support

End User Computing VP IT Support

Information Security CISO

Encryption, Key Management, Identity Management, Firewalls, IDS, DDoS

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IT Map - Traditional IT

Products & Services CTO/VP Applications

Digital Products, Brand Websites, Mobile Applications, Point of Sale Systems, Commerce

E-mail, Productivity, Collaboration, HR, Finance, ERP

Back Office Systems CIO/VP Corp Systems

Desktop Support, Device Management, Telephony, IT Support

End User Computing VP IT Support

Information Security CISO

Encryption, Key Management, Identity Management, Firewalls, IDS, DDoS

Amazon EC2, Amazon S3, Amazon RDS, Amazon VPC, Amazon Direct Connect, Directory Service, IAM, AWS Service Catalog

Infrastructure/Delivery VP Infrastructure

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IT Map - Traditional IT

Products & Services CTO/VP Applications

Digital Products, Brand Websites, Mobile Applications, Point of Sale Systems, Commerce

E-mail, Productivity, Collaboration, HR, Finance, ERP

Back Office Systems CIO/VP Corp Systems

Desktop Support, Device Management, Telephony, IT Support

End User Computing VP IT Support

Infrastructure/Delivery VP Infrastructure

Information Security CISO

Encryption, Key Management, Identity Management, Firewalls, IDS, DDoS

PMO Engineering Operations Design

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IT Map - A Cloud-First Tomorrow

Information Security

Back Office Systems

End User Computing

Cloud Center of Excellence (CoE)

Products & Services

+30% added to your business

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A DevOps Culture

Products & Services

Cloud Center of Excellence (CoE)

Run What You Build

Customer Service Orientation

Automation

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Every organization is unique, though we have seen a pattern

1

2

3

4 Optimization

Migration

Foundation

Project

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You can start with a project anywhere

Back Office Systems CIO/VP Corp Systems

End User Computing VP IT Support

Products & Services CTO/VP Applications

AWS Elastic Beanstalk, AWS Lambda, Amazon SQS, Amazon SNS, Amazon Mobile Analytics, Amazon CloudFront

Amazon WorkMail, Amazon WorkDocs, AWS Marketplace, AWS Directory Service, SaaS

Amazon WorkSpaces, Amazon AppStream, AWS Marketplace, AWS Mobile Services, SaaS

AWS Identity and Access Management (IAM), AWS CloudHSM, AWS Key Management Service (AWS KMS), Security Groups, AWS Marketplace

Amazon EC2, Amazon S3, Amazon RDS, Amazon VPC, Amazon Direct Connect, Directory Service, IAM, AWS Service Catalog

Infrastructure/Delivery VP Infrastructure

Information Security CISO

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</>New Development

Hardware Refresh

Modernization

Desktops in the Cloud

START

Common project starting points

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Nick Billington Partner, Technology Solutions KPMG

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KPMG have completely transformed how we produce technology solutions

AWS is a key enabler for that change

• Innovation - we have reduced the barriers to innovation by using the cloud and modern, agile DevOps principles

• Cost reduction was a key business diver, but we uncovered huge operational cost reductions in far better reliability & easier management of the infrastructure through automation

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One AWS Use Case: Small Business Accounting

• SBA is KPMG’s accounting services “as-a-Service” offering, aimed at SME’s

• As it leverages existing SaaS products, was an easy sell internally; the first real cloud deployment in production

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It is really possible to use the cloud properly in an extremely risk-averse environment

You just need a Project to get started…

• Greater agility, lower cost of ownership and high security are all achievable

• Follow DevOps principles: work together with Dev and Security teams to build something better!

• Don’t follow what has been done on premise already just because its easier, only do so if it makes sense.

Security

OperationsDevelopment

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Thank You

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Build future foundation: Cloud CoE + Hybrid

Products & Services Back Office Systems End User Computing

Information Security

Infrastructure Cloud CoE + DevOps

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Create a Cloud Center of Excellence

Build a team with diverse professional backgrounds

Start with basics and grow the team’s responsibilities

Automate, be customer friendly, and run-what-you-build

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Common Cloud CoE objectives

Cloud Center of Excellence

Training

Identity management

Asset management

Reference architectures

Cost and account management

Hybrid architecture

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Your Datacenter

Amazon Web Services

Fully Featured Compute

Resource & Deployment Management

Common Controls for Security &

Access

Integrated Networking

Data Integration & Life Cycle

Management

Flexible Hybrid Architecture Options

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=

Re-brand IT as an innovator

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Paul Hannan CTO Scotia Gas Networks

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74,000km

Who are SGN

• Provider of safety-critical and CNI services

• #1 GDN for Customer Service

• Award-winning use of Technology

• Forward-thinking regulator & Exec

Network length

5.0bn

RAV (March 2016)

5.9m

Customers

c4000

FTEs

15,907

New connections in 2015/16

1.1bn

Revenues (2015/16)

139TWh

Energy distributed

960km

Pipes replaced in 2015/16

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The challenge SGN faced

• SGN’s capital approach to IT created highly available, albeit an expensive, inflexible estate and way of delivering IT services

• High complexity and inconsistency of the estate introduces cost and security challenges

• Unable to respond to a rapidly changing business and high degree of innovation

• Low degree of supplier and technology portability

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How are SGN using AWS?

• Enterprise Agreement, Professional Services, Enterprise Support

• Strategic partner for SGN’s virtual data centre – migration partner tender in progress to deliver..

• Highly rationalised estate – aiming for c2000 server to c200

• Highly automated, consistent patterns of technology

• Zero touch, zero trust for production systems

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How has SGN accelerated acceptance

• Sold the benefits, not the technology from the top down • Security • Durability • Agility • Cost

• Independent Investment Case led to Board approval for migration

• Invested a lot of time with legal, procurement and risk management

• Our business has often been a more willing recipient than IT

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• Belief in their product

• An ‘agent of change‘

• Collaborative working – they want you to achieve the best

• Wide IT industry adoption and support

• Continuous development of the platform

• A disruptive personality

The benefits from working with AWS

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What does the future hold?

• AWS is a strategic partner for SGN

• SGN’s future relationship is based upon an ‘all in’ deployment approach

• Minimise the risk of managing a hybrid estate

• Reduce costs

• Adopt a new target operating model more quickly

• Get ‘fit’ ready for SGN’s next industry Price Control Period (GD2)

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Thank You

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Break the dependency on legacy as you grow Cloud CoE and migrate

Products & Services Back Office Systems

Information Security, CISO

End User Computing

Back Office Systems

End User Computing

Infrastructure Cloud CoE + DevOps

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Break the dependency on legacy as you grow Cloud CoE and migrate

Products & Services Back Office Systems

Information Security, CISO

End User Computing

Back Office Systems

End User Computing

Infrastructure Cloud CoE + DevOps

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Migrating to AWS has never been easier

People Services

Patterns of Success

Tools and Automation

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Robust migration experience

Kaplan Closes 8 Data Centers.

By Migrating Data Centers, Wilmar Saves 50% in CAPEX.

Delaware North Moves Data Center to Save $3.5M Over Five Years.

Hess Uses AWS to Streamline Data Center Migration in 6 Months.

News UK Shortens Time to Market by 6 Months by Migrating 60% of its Data Centers.

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Migration process

Opportunity Evaluation

Portfolio Discovery and Planning Application Design Application Migration

and Validation Operations

ExistingITEstate ScopedMigration NewOperatingModel

Application1

Application2

Application3

Application1

Application2

Application3

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Refactoring

(Re-writing/ Decoupling

applications)

Redesign Application/

Infrastructure Architecture

App Code Development

Full ALM / SDLC

Integration

Repurchasing(Replace -Drop & Shop)

Purchase COTS/SaaS & licensing

Manual Install & Setup

Replatforming

(Lift & Reshape) Modify underlyingInfrastructure

Determinenew platform

Migration strategies

Retain / Not Moving

Manual

Manual Config

Manual Deploy

Manual Install

Retire / Decommission

Rehosting

(Lift and Shift)

Discover/Assess/PrioritizeApplications

Determine Migration

Path

Use Migration Tools

Transition ProductionValidation

Automate

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A global team of cloud experts to help you

AWS Enterprise Support

Help optimize your workloads in the AWS cloud

Proactive management, tools, and consultative services

AWS Professional Services

Help plan, architect, and implement every aspect of your cloud journey

Work alongside you and your trusted partners

Experience and solutions to help every major industry

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Large migration delivery ecosystem

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AWS services to help you migrate

AWS Snowball

Simple large-scale data

transfer

AWS Database Migration Service

Migrate between on-premises and cloud

databases

VM Import / Export

Deploy workloads

across your infrastructure

AWS Marketplace

2,750+ products to help you with

migrations and a cloud operating model

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Common AWS Marketplace migration categories and brands

BI

DatabasesSecurity

Storage Media

Networking

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Partner tools to help you migrate

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Chris Richardson CTO, Enterprise Technology Services Informa

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Understanding Informa

An international intelligence, publishing and events business

FTSE 100 Informa is listed on the

London Stock Exchange and part of the FTSE 100

1734 Informa traces its history back to 1734 with Edward Lloyd’s first shipping List

6,500 / 20 Informa employs over 6,500

colleagues in over 20 countries

£90m Informa is investing £90m in

organic growth projects between 2014 and 2017

£1.2bn / 42% Informa generated £1.2bn of revenue in 2015, with 42%

from the Americas

5 Informa is organised into five

divisions, each with a different focus

Academic Publishing

Business Intelligence

Global ExhibitionsKnowledge & Networking

Operates as Taylor & Francis

Publishes 5200+ academic books a year

Operates 2400+ specialist academic journals

Data-driven intelligence and insight for businesses

Leading global academic publisher

100+ digital subscription products

30k+ subscribers

5 sectors: Agri, Finance, Maritime, TMT, Pharma

Transaction-focused exhibitions & trade shows

170 exhibitions worldwide each year

Over 1m sqm of exhibition space

Health & Nutrition, Real Estate, Beauty: key areas

World’s largest conference producer

2000+ events a year in 60+ countries

Finance, Life Sciences, TMT: key areas

Creates and connects communities F2F & online

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o Improve Time to Market

o Increase Agility, Scale and Availability

o Focus operations on Product Delivery vs. Infrastructure

o Change Investment Balance between Run & Innovation

o Support the Global Footprint

o Develop Capabilities not Technology

”Customer First, Technology Fast”

Alignment of Technology Services to Technology Principles

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Transitioned from Infrastructure Areas of Weakness o Datacentre migrations (US, Europe and

Asia) o Enabled ‘diverse path’ connectivity at

similar cost

Accelerated experimentation o Multiple Partner ecosystem develops in

own AWS ‘Sandbox’

How has Informa used AWS so far?

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Rapid deployment of Infrastructure Services o “Codified” our Traditional DC Footprints

(weeks to hours)

Separated environments from Hardware o Enabled Virtual Desktops

How has Informa used AWS so far?

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Service Informa Traditional Informa Cloud (Manual)

Informa Cloud Code (IaC)

Datacentre Provisioning 6-18 months 38-60 Hrs. 3-4 Hrs.

New Services (Hardware Investment) 4- 6 weeks 1-2 Hrs. 30-60 mins.

New Services (Existing) 1-2 Hrs. 1-2 Hrs. 30-60 mins.

Agility and Experimentation

o Datacentre migrations have been cost neutral (Like for Like)

o CAPEX reductions

o True agile lifecycles

o Exponential increase in full development environments

The current realised benefits

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Mobility Expansion “Separate the workspace

from the Desktop” Real Geographic Aware

Digital Workspaces

Development of Infrastructure Ecosystem

Migration of Legacy Datacentres

Direct Connect Expansion

Architectural Reform “Well Architected” Reviews

Transition from Servers to Services API Development

Capabilities advancement Enterprise Support Engagements

(Product Launch Support) Capability improvements

(Cloud Centre of Excellence) o DevOps, agile in Operations, Continuous Deployment

Drive sustainable and profitable growth for Informa and our customers through scalable, efficient & secure technology

”“

What’s next?

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Thank You

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Focus on your customers as you continue to optimize your business

Products & Services

Information Security

Back Office Systems

End User Computing

+30% added to your business

Cloud CoE + DevOps

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“Friends don’t let friends build data centers.”

Charles Phillips, CEO, Infor

Enterprises ISVs

Many organizations are now cloud-first with AWS

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Borre Wessel Global Head of Front Office Technology ICAP

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ICAP Global Broking – Front Office Technology

• ICAP, leading markets operator, and provider of post trade risk mitigation and information services

• FTSE 250 company founded in 1986 – 30 years • Operates in more than 60 locations in 32 countries • More than 4000 employees • Revenues over £1.2B

• Active investor in Fintech companies

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• Agility • Security • Attracting new talent • Simplicity • Repeatability • Cost

Key drivers for adopting the AWS cloud

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Q2 2015 Q3 2015 Q4 2015

Decision to move ICAP Fusion to AWS

Development starts

First production release with Route 53 & CloudFront

Added Dublin & Sydney Regions

DMZ migration completed, added Singapore & US East Regions

First fully AWS hosted application

Q1 2016 Q2 2016

First legacy trading application fully hosted and deployed in AWS

Enterprise Support & Enterprise Agreement

Ongoing, deployment automation & migration of existing services

ICAP’s Road to AWS

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Using AWS has enabled ICAP to reduce deployments down to less than 10 minutes, including provisioning of infrastructure

Greatest benefit of AWS

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Cloud first, no hybrid

Migrate all of Front Office Technology by end of 2016, decommission internal infrastructure

Additional regions

Cost optimization. 24/5.5 Operations

Improve developer experience, Workspace?

Build systems we could only dream about

What’s next with AWS?

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Thank You

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Best practices

Executive Leadership ExperimentEducate Staff Cloud Center of

Excellence

medium.com/@stephenorban

Engage Partners

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The AWS Cloud

"AWS is our trusted partner that is going to run our company for the next 140 years.”

Jim Fowler – CIO, General Electric

and move faster

What if you could devote more resources to the things that matter

while being more secure?