Future of Enterprise IT
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Transcript of Future of Enterprise IT
© 2016, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
How cloud is transforming enterprise IT and allowing businesses to focus on what matters
The Future of Enterprise IT
Stephen OrbanGlobal Head of Enterprise Strategy, AWS
A personal history in technology
Various leadership positions
CTO & Co-founder
Head of Enterprise StrategyCIO
˘˘˘
2001-20
08
2008-20
12
2012-20
14
2014-cu
rrent
Various leadership positions
CTO & Co-founder
Head of Enterprise StrategyCIO
˘˘˘
2001-20
08
2008-20
12
2012-20
14
2014-cu
rrent
A personal history in technology
and move faster
What if you could devote more resources to the things that matter
while being more secure?
Thousands of enterprises are migrating
IT Map - Traditional IT
Products & Services CTO/VP Applications
Digital Products, Brand Websites, Mobile Applications, Point of Sale Systems, Commerce
E-mail, Productivity, Collaboration, HR, Finance, ERP
Back Office Systems CIO/VP Corp Systems
Desktop Support, Device Management, Telephony, IT Support
End User Computing VP IT Support
Information Security CISO
Encryption, Key Management, Identity Management, Firewalls, IDS, DDoS
IT Map - Traditional IT
Products & Services CTO/VP Applications
Digital Products, Brand Websites, Mobile Applications, Point of Sale Systems, Commerce
E-mail, Productivity, Collaboration, HR, Finance, ERP
Back Office Systems CIO/VP Corp Systems
Desktop Support, Device Management, Telephony, IT Support
End User Computing VP IT Support
Information Security CISO
Encryption, Key Management, Identity Management, Firewalls, IDS, DDoS
Amazon EC2, Amazon S3, Amazon RDS, Amazon VPC, Amazon Direct Connect, Directory Service, IAM, AWS Service Catalog
Infrastructure/Delivery VP Infrastructure
IT Map - Traditional IT
Products & Services CTO/VP Applications
Digital Products, Brand Websites, Mobile Applications, Point of Sale Systems, Commerce
E-mail, Productivity, Collaboration, HR, Finance, ERP
Back Office Systems CIO/VP Corp Systems
Desktop Support, Device Management, Telephony, IT Support
End User Computing VP IT Support
Infrastructure/Delivery VP Infrastructure
Information Security CISO
Encryption, Key Management, Identity Management, Firewalls, IDS, DDoS
PMO Engineering Operations Design
IT Map - A Cloud-First Tomorrow
Information Security
Back Office Systems
End User Computing
Cloud Center of Excellence (CoE)
Products & Services
+30% added to your business
A DevOps Culture
Products & Services
Cloud Center of Excellence (CoE)
Run What You Build
Customer Service Orientation
Automation
Every organization is unique, though we have seen a pattern
1
2
3
4 Optimization
Migration
Foundation
Project
You can start with a project anywhere
Back Office Systems CIO/VP Corp Systems
End User Computing VP IT Support
Products & Services CTO/VP Applications
AWS Elastic Beanstalk, AWS Lambda, Amazon SQS, Amazon SNS, Amazon Mobile Analytics, Amazon CloudFront
Amazon WorkMail, Amazon WorkDocs, AWS Marketplace, AWS Directory Service, SaaS
Amazon WorkSpaces, Amazon AppStream, AWS Marketplace, AWS Mobile Services, SaaS
AWS Identity and Access Management (IAM), AWS CloudHSM, AWS Key Management Service (AWS KMS), Security Groups, AWS Marketplace
Amazon EC2, Amazon S3, Amazon RDS, Amazon VPC, Amazon Direct Connect, Directory Service, IAM, AWS Service Catalog
Infrastructure/Delivery VP Infrastructure
Information Security CISO
</>New Development
Hardware Refresh
Modernization
Desktops in the Cloud
START
Common project starting points
Nick Billington Partner, Technology Solutions KPMG
KPMG have completely transformed how we produce technology solutions
AWS is a key enabler for that change
• Innovation - we have reduced the barriers to innovation by using the cloud and modern, agile DevOps principles
• Cost reduction was a key business diver, but we uncovered huge operational cost reductions in far better reliability & easier management of the infrastructure through automation
One AWS Use Case: Small Business Accounting
• SBA is KPMG’s accounting services “as-a-Service” offering, aimed at SME’s
• As it leverages existing SaaS products, was an easy sell internally; the first real cloud deployment in production
It is really possible to use the cloud properly in an extremely risk-averse environment
You just need a Project to get started…
• Greater agility, lower cost of ownership and high security are all achievable
• Follow DevOps principles: work together with Dev and Security teams to build something better!
• Don’t follow what has been done on premise already just because its easier, only do so if it makes sense.
Security
OperationsDevelopment
Thank You
Build future foundation: Cloud CoE + Hybrid
Products & Services Back Office Systems End User Computing
Information Security
Infrastructure Cloud CoE + DevOps
Create a Cloud Center of Excellence
Build a team with diverse professional backgrounds
Start with basics and grow the team’s responsibilities
Automate, be customer friendly, and run-what-you-build
Common Cloud CoE objectives
Cloud Center of Excellence
Training
Identity management
Asset management
Reference architectures
Cost and account management
Hybrid architecture
Your Datacenter
Amazon Web Services
Fully Featured Compute
Resource & Deployment Management
Common Controls for Security &
Access
Integrated Networking
Data Integration & Life Cycle
Management
Flexible Hybrid Architecture Options
=
Re-brand IT as an innovator
Paul Hannan CTO Scotia Gas Networks
74,000km
Who are SGN
• Provider of safety-critical and CNI services
• #1 GDN for Customer Service
• Award-winning use of Technology
• Forward-thinking regulator & Exec
Network length
5.0bn
RAV (March 2016)
5.9m
Customers
c4000
FTEs
15,907
New connections in 2015/16
1.1bn
Revenues (2015/16)
139TWh
Energy distributed
960km
Pipes replaced in 2015/16
The challenge SGN faced
• SGN’s capital approach to IT created highly available, albeit an expensive, inflexible estate and way of delivering IT services
• High complexity and inconsistency of the estate introduces cost and security challenges
• Unable to respond to a rapidly changing business and high degree of innovation
• Low degree of supplier and technology portability
How are SGN using AWS?
• Enterprise Agreement, Professional Services, Enterprise Support
• Strategic partner for SGN’s virtual data centre – migration partner tender in progress to deliver..
• Highly rationalised estate – aiming for c2000 server to c200
• Highly automated, consistent patterns of technology
• Zero touch, zero trust for production systems
How has SGN accelerated acceptance
• Sold the benefits, not the technology from the top down • Security • Durability • Agility • Cost
• Independent Investment Case led to Board approval for migration
• Invested a lot of time with legal, procurement and risk management
• Our business has often been a more willing recipient than IT
• Belief in their product
• An ‘agent of change‘
• Collaborative working – they want you to achieve the best
• Wide IT industry adoption and support
• Continuous development of the platform
• A disruptive personality
The benefits from working with AWS
What does the future hold?
• AWS is a strategic partner for SGN
• SGN’s future relationship is based upon an ‘all in’ deployment approach
• Minimise the risk of managing a hybrid estate
• Reduce costs
• Adopt a new target operating model more quickly
• Get ‘fit’ ready for SGN’s next industry Price Control Period (GD2)
Thank You
Break the dependency on legacy as you grow Cloud CoE and migrate
Products & Services Back Office Systems
Information Security, CISO
End User Computing
Back Office Systems
End User Computing
Infrastructure Cloud CoE + DevOps
Break the dependency on legacy as you grow Cloud CoE and migrate
Products & Services Back Office Systems
Information Security, CISO
End User Computing
Back Office Systems
End User Computing
Infrastructure Cloud CoE + DevOps
Migrating to AWS has never been easier
People Services
Patterns of Success
Tools and Automation
Robust migration experience
Kaplan Closes 8 Data Centers.
By Migrating Data Centers, Wilmar Saves 50% in CAPEX.
Delaware North Moves Data Center to Save $3.5M Over Five Years.
Hess Uses AWS to Streamline Data Center Migration in 6 Months.
News UK Shortens Time to Market by 6 Months by Migrating 60% of its Data Centers.
Migration process
Opportunity Evaluation
Portfolio Discovery and Planning Application Design Application Migration
and Validation Operations
ExistingITEstate ScopedMigration NewOperatingModel
Application1
Application2
Application3
Application1
Application2
Application3
Refactoring
(Re-writing/ Decoupling
applications)
Redesign Application/
Infrastructure Architecture
App Code Development
Full ALM / SDLC
Integration
Repurchasing(Replace -Drop & Shop)
Purchase COTS/SaaS & licensing
Manual Install & Setup
Replatforming
(Lift & Reshape) Modify underlyingInfrastructure
Determinenew platform
Migration strategies
Retain / Not Moving
Manual
Manual Config
Manual Deploy
Manual Install
Retire / Decommission
Rehosting
(Lift and Shift)
Discover/Assess/PrioritizeApplications
Determine Migration
Path
Use Migration Tools
Transition ProductionValidation
Automate
A global team of cloud experts to help you
AWS Enterprise Support
Help optimize your workloads in the AWS cloud
Proactive management, tools, and consultative services
AWS Professional Services
Help plan, architect, and implement every aspect of your cloud journey
Work alongside you and your trusted partners
Experience and solutions to help every major industry
Large migration delivery ecosystem
AWS services to help you migrate
AWS Snowball
Simple large-scale data
transfer
AWS Database Migration Service
Migrate between on-premises and cloud
databases
VM Import / Export
Deploy workloads
across your infrastructure
AWS Marketplace
2,750+ products to help you with
migrations and a cloud operating model
Common AWS Marketplace migration categories and brands
BI
DatabasesSecurity
Storage Media
Networking
Partner tools to help you migrate
Chris Richardson CTO, Enterprise Technology Services Informa
Understanding Informa
An international intelligence, publishing and events business
FTSE 100 Informa is listed on the
London Stock Exchange and part of the FTSE 100
1734 Informa traces its history back to 1734 with Edward Lloyd’s first shipping List
6,500 / 20 Informa employs over 6,500
colleagues in over 20 countries
£90m Informa is investing £90m in
organic growth projects between 2014 and 2017
£1.2bn / 42% Informa generated £1.2bn of revenue in 2015, with 42%
from the Americas
5 Informa is organised into five
divisions, each with a different focus
Academic Publishing
Business Intelligence
Global ExhibitionsKnowledge & Networking
Operates as Taylor & Francis
Publishes 5200+ academic books a year
Operates 2400+ specialist academic journals
Data-driven intelligence and insight for businesses
Leading global academic publisher
100+ digital subscription products
30k+ subscribers
5 sectors: Agri, Finance, Maritime, TMT, Pharma
Transaction-focused exhibitions & trade shows
170 exhibitions worldwide each year
Over 1m sqm of exhibition space
Health & Nutrition, Real Estate, Beauty: key areas
World’s largest conference producer
2000+ events a year in 60+ countries
Finance, Life Sciences, TMT: key areas
Creates and connects communities F2F & online
o Improve Time to Market
o Increase Agility, Scale and Availability
o Focus operations on Product Delivery vs. Infrastructure
o Change Investment Balance between Run & Innovation
o Support the Global Footprint
o Develop Capabilities not Technology
”Customer First, Technology Fast”
Alignment of Technology Services to Technology Principles
Transitioned from Infrastructure Areas of Weakness o Datacentre migrations (US, Europe and
Asia) o Enabled ‘diverse path’ connectivity at
similar cost
Accelerated experimentation o Multiple Partner ecosystem develops in
own AWS ‘Sandbox’
How has Informa used AWS so far?
Rapid deployment of Infrastructure Services o “Codified” our Traditional DC Footprints
(weeks to hours)
Separated environments from Hardware o Enabled Virtual Desktops
How has Informa used AWS so far?
Service Informa Traditional Informa Cloud (Manual)
Informa Cloud Code (IaC)
Datacentre Provisioning 6-18 months 38-60 Hrs. 3-4 Hrs.
New Services (Hardware Investment) 4- 6 weeks 1-2 Hrs. 30-60 mins.
New Services (Existing) 1-2 Hrs. 1-2 Hrs. 30-60 mins.
Agility and Experimentation
o Datacentre migrations have been cost neutral (Like for Like)
o CAPEX reductions
o True agile lifecycles
o Exponential increase in full development environments
The current realised benefits
Mobility Expansion “Separate the workspace
from the Desktop” Real Geographic Aware
Digital Workspaces
Development of Infrastructure Ecosystem
Migration of Legacy Datacentres
Direct Connect Expansion
Architectural Reform “Well Architected” Reviews
Transition from Servers to Services API Development
Capabilities advancement Enterprise Support Engagements
(Product Launch Support) Capability improvements
(Cloud Centre of Excellence) o DevOps, agile in Operations, Continuous Deployment
Drive sustainable and profitable growth for Informa and our customers through scalable, efficient & secure technology
”“
What’s next?
Thank You
Focus on your customers as you continue to optimize your business
Products & Services
Information Security
Back Office Systems
End User Computing
+30% added to your business
Cloud CoE + DevOps
“Friends don’t let friends build data centers.”
Charles Phillips, CEO, Infor
Enterprises ISVs
Many organizations are now cloud-first with AWS
Borre Wessel Global Head of Front Office Technology ICAP
ICAP Global Broking – Front Office Technology
• ICAP, leading markets operator, and provider of post trade risk mitigation and information services
• FTSE 250 company founded in 1986 – 30 years • Operates in more than 60 locations in 32 countries • More than 4000 employees • Revenues over £1.2B
• Active investor in Fintech companies
• Agility • Security • Attracting new talent • Simplicity • Repeatability • Cost
Key drivers for adopting the AWS cloud
Q2 2015 Q3 2015 Q4 2015
Decision to move ICAP Fusion to AWS
Development starts
First production release with Route 53 & CloudFront
Added Dublin & Sydney Regions
DMZ migration completed, added Singapore & US East Regions
First fully AWS hosted application
Q1 2016 Q2 2016
First legacy trading application fully hosted and deployed in AWS
Enterprise Support & Enterprise Agreement
Ongoing, deployment automation & migration of existing services
ICAP’s Road to AWS
Using AWS has enabled ICAP to reduce deployments down to less than 10 minutes, including provisioning of infrastructure
Greatest benefit of AWS
Cloud first, no hybrid
Migrate all of Front Office Technology by end of 2016, decommission internal infrastructure
Additional regions
Cost optimization. 24/5.5 Operations
Improve developer experience, Workspace?
Build systems we could only dream about
What’s next with AWS?
Thank You
Best practices
Executive Leadership ExperimentEducate Staff Cloud Center of
Excellence
medium.com/@stephenorban
Engage Partners
The AWS Cloud
"AWS is our trusted partner that is going to run our company for the next 140 years.”
Jim Fowler – CIO, General Electric
and move faster
What if you could devote more resources to the things that matter
while being more secure?