Current and Future of Enterprise IT

David C Howell

Paradigm Shift #1 – The PC Era

●The big Transition from the Mainframe era–Cost of Hardware and Software–Friendly desktop applications–PC access to mainframe data

●Enabling Technologies–Networking–RDBM–UI’s

●WYSIWYNTG…..Bill●Mainframe…..RIP

Paradigm Shift #2 – The Internet Era

●The 90’s -The web browser!●Implications for IT

–Demanding customers–Support a mobile and distributed workforce (Think Blackberry, Outlook Web access etc.)–Run Data Centres to host critical business applications–Manage, Secure, Patch and Upgrade infrastructure

IT Depts today – A Snapshot

●Increasing burden●70% of most IT budgets are spent on “Keeping the Lights On”●IT Departments buy IT hardware & software●Majority of software both proprietary and 3rd party are run within your own Data Centres●Too much time spent on “Patching, Securing and Upgrading”

Paradigm Shift#3- Cloud Computing

●What is cloud computing? ●Providing IT-based capabilities “as a service” (software) that allows users to access technology-enabled services over the internet without knowledge of, expertise with, or control over the technology infrastructure that supports them●Example Salesforce.com

Cloud Grid

Application Cluster

Database Cluster

Backup Cluster

Enterprise A

Enterprise BCloud

Cloud Computing - Implications to IT Departments

●Nick Carr, in his latest book ‘The Big Switch’●Computer revolution ●Reshaping Business and Society●IT Dept substantially smaller in 5-10 years ●Why? Majority of our infrastructure and applications will be run and managed elsewhere

Cloud Computing – Economies of scale

●Having your own power plant vs. buying electricity of the grid●Software applications are moving to a utility model where you can pay a monthly fee and use it off the browser●Cloud Computing is real, IT is happening now and The Future is in the Cloud.●Remember – every paradigm shift, the industry sees the emergence of new leaders●Disruptive to incumbents

AdventNet – Your technology Partner

Introduction to ManageEngine

●Division established in 2004●Online applications – collaborative productivity ●Zoho CRM came first, followed by Writer, Sheet…..[Applications rivaling MS Office]●Zoho People unveiled in March 2008●Zoho suite has 18 services now & growing●Most comprehensive online application suite today●Investing in technology & Infrastructure (future proof)

Playing in Cloud Computing - Zoho

Zoho Business Model

●Combine innovation with affordable pricing●Traditional high-priced enterprise software model bloated

●60% of spend on sales and marketing●Devote resources where customer gets real value: engineering & support●Disruptive new players – Painful for incumbents

ManageEngine – Being Cloud Ready

●Taking Cloud Computing architecture from Zoho & applying to ManageEngine Product suite……

●‘Testing ground’ for ME (1m customers/10k+ sessions)●OpManager NG is first product to utilize the cloud computer architecture●http://ondemand.opmanager.com●More products from ManageEngine will follow●Our idea – When the switch to the Cloud happens, we will be ahead

Thank you