Future Hotel solution with Mobile apps

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BrandBerry Marcom

Transcript of Future Hotel solution with Mobile apps

BrandBerry Marcom

best• Business Name: Abledit Solutions

• Business Address: Anupam Plaza ,B6,Kalu Sarai New

Delhi 110016.

• Phone: 91-90-130-295-10,011-

• Primary Line of Business: Web Development , Mobile

development ,IOS &ANDROID Developments

“Our Vision: To be a premier provider of adaptive, end-

to-end Software solutions

Abledit Solutions

one-stop-shop• Abledit Solutions is a leading full-spectrum Web

development and mobile development agency

focused on consulting, and delivering end-to-end, fully

managed services.

• Founded with an intent to provide a single stopover for

Startup, SME, Enterprises to accomplish their Business

needs, today Abledit Solutions services are leveraged by

leaders across a range of industry verticals.

Abledit Solutions

multiple solutions

• Web development (E commerce ,Dynamic Website, web

services, website development )

• Mobile (Android & IOS )

Abledit Solutions

why us?All too often, the benefits of implementing Software

solutions are not fully actualized, thanks to the time and

effort companies lose in dealing with the challenges

associated.

Abledit solutions seeks to change this by offering a

gamut of cost efficient services to help companies .

Abledit Solutions

forever“Sales go up and down, service stays forever.”

- Jason Goldberg

productWelcome your visitor with our app to give better travel

experience.

Your hotel in one app. Hotel plus is a mobile application

for guests at your hotel. It gives them access to all of

your hotel services on their smart phone or tablet

How the idea cameWhile we were traveling all over together, we encountered

many of the inconveniences and problems that hotel guests

often experience.

We decided to do something about it—to make an application

that would make our stays more convenient while providing a

service that hotels could take advantage of too.

Your hotel’s facing several problems

• Reservations come from Booking and deal sites. We actually

have to pay them for each guest they send us!

• How can we make guests to spend more money after their

arrival?

• How can we promote our services in a way that captures our

guests’ attention?

• Our guests aren’t sharing their problems with us during their

stay. Instead, we receive negative reviews once they’ve left

for home.

• How can we build long-term relationships with guests after

their stay? How can we better motivate them to visit us

again?

and your guests are facing problem

• Check-in takes too long! I would appreciate the opportunity

to rest after traveling so long to get here, instead of listening

to the information you have to tell me.

• Information about hotel services and offers are placed in a

pile of flyers. Who even bothers to pick it up and read it?

I’m sorry, but I didn’t notice this special offer...

• I’m not going to stand in this queue. I don’t really need a

massage that much.

• How can I communicate with you when I’m outside of the

hotel?

Why use of mobile apps!

“Mobile applications are not future anymore. They become

present!”

93% of your guests own a smartphone or tablet

85% of guests prefer an application to a website

63% of guests prefer to order or reserve hotel services via

mobile devices

53% of guests will prioritize a hotel that offers an mobile

application

Features that will boost your hotel

Orders

Earn more revenue by allowing guests to directly order hotel

services and products on the application

Connect with guests prior to their arrival

• Have you received a guest’s contact details from your

booking engine? Create a specialized message that gives

them access to the application, so they can browse and

purchase your services even before they arrive.

.

Features that will boost your hotel

Mass messages

Forget about leaflets! Let your guests know about ongoing

specials by sending them mass messages. Thanks to the

application’s automatic push notifications, your specials will

never be overlooked again.

Hotel feedback

Gain valuable, real-time feedback on various aspects of your

hotel’s operation, such as staff quality or cleanliness.

Besides reviews, you will receive guest comments as well.

Features that will boost your hotel

Communication with guests after the stay

Send offers and information to guests even after checkout.

This way, you can better ensure customer loyalty!

Hotel feedback

Gain valuable, real-time feedback on various aspects of your

hotel’s operation, such as staff quality or cleanliness.

Besides reviews, you will receive guest comments as well.

Features that will boost your hotel

Live chat

Send guests a direct message via the live chat function. Resolve any problems and handle their inquiries regardless of where the guests are.

Social media promotion

• Promote your social media profiles and reach new fans! Any like or share by your guests will help increase your visibility among their network.

Gain actionable insights from data

• Make informed decisions based on the guest, sales, and staff data. In case you cannot decide what to do, RoomAssistant will show you your missed opportunities and suggest the proper action you should take.

Features that will boost your hotel

Run on our servers

Both the application and administration are housed on our servers, so you don’t have to install any software on your hotel computers. All you need is an Internet connection, login and password.

Improve staff efficiency

Increase guest satisfaction by speeding up your internal processes. Each inquiry is directed to the relevant department, so the right employee can quickly resolve any guest issue.

Education

• We provide manuals, video tutorials, consultations and a frequently updated blog to teach you how best to use the application. We even offer a special application Academy and eBooks on a variety of topics.

Targeted instructions for guests to download application

• Guests receive a welcome note during check-in in their preferred language, where they receive information about the application and download options.

Features that will delight your guests

Reservations

• Order any hotel service without having to visit or call the often busy and overloaded front desk. You’re just two clicks away!

Live chat

• Do you need something from reception or another department? Reach the right person via our live chat option. No matter where you are, you’ll get what you need.

Hotel feedback

• Let the hotel know what you like about your stay, as well as suggestions for improvement. Your feedback will go directly towards perfecting your future stay.

Features that will delight your guests

Social network

• Directly share photos and experiences from your stay on your favorite social media site. You can also keep in touch with hotel news by following its social media profiles

Maps

• Our 2D and 3D maps will surely come in handy while you’re out exploring the area around the hotel. It’s pre-loaded to help you find interesting places to visit nearby and navigate back to the hotel.

Notifications

• Learn about current hotel deals and specials. Thanks to the application’s push notifications, you won’t miss out on any discount, event or interesting piece of news.

Features that will delight your guests

Reception services

Request hotel services, cleaning services, a taxi or wake up

call.

Language selection

• Choose the language you prefer to communicate in. You’ll

receive all notifications from the hotel in this language, no

problem.

Infobar

• In the application menu, there’s a section with up-to-the-

minute information, such as a special menu in the hotel

restaurant, weather forecast or invitation to an exciting event

Features that will delight your guests

List of visited hotels

You can see offers and other information from hotels you were

accommodated in. This will ease your decision making about

where to come again.

Device selection

It is up to you if you will use the application on your

smartphone or tablet with Android or iOS. It also doesn't

matter on how many devices the application is used within

one

Why mobile apps a successful tool ?

• Almost 1 in 4 hotel’s queries come on mobile phone.

• Over 68% people use mobile for hotel-booking info.

• Mobile phone have become dominant web access.

• It’s an additional recourse to generate income and raise

brand awareness allowing you potential clients to place the

icon with your brand on their mobile screen.

• Client can make spa reservation and add-ons, use mobile

coupons.

• Search for m-commerce or aware of special events ay your

hotel

• It’s very easy access the hotel location & show the path from

customer.

Why mobile apps a successful tool ?

• Almost 1 in 4 hotel’s queries come on mobile phone.

• Over 68% people use mobile for hotel-booking info.

• Mobile phone have become dominant web access.

• It’s an additional recourse to generate income and raise

brand awareness allowing you potential clients to place the

icon with your brand on their mobile screen.

• Client can make spa reservation and add-ons, use mobile

coupons.

• Search for m-commerce or aware of special events ay your

hotel

• It’s very easy access the hotel location & show the path from

customer.