FullHR-Overview-Brochure-05-2016 email

(HRIS) Integrated Service Team

2 | Company Overview

Our CompanyFullHR, Inc., a North Carolina Corporation, was formed as

HR Carolina July 17, 2001 to provide commercial group

benefits and comprehensive Human Resource services for

organizations domiciled in the Carolinas, Virginia, Tennes-

see, Georgia, Florida, Minnesota or Illinois. Corporate of-

fices are located on the First Floor of 3901 Rose Lake Drive

in Charlotte, NC 28217.

The organization develops unique systematic processes for

each client to meet the mission and milestones through

collaboration with the leadership for each client. Unique

enterprise solutions generating bottom-line results “From

Recruitment to Retirement.”

Team Integration

An integrated team is designated to each FullHR client, com-

prised of one to four Product / Service Group’s Specialists:

Human Resources Group

Comprehensive Benefits Group

Workers’ Compensation Group

Payroll Group

From Recruitment to Retirement.

Comprehensive Benefits GroupHR Carolina, based at the corporate office in Charlotte, NC, is appointed & licensed to provide individual or

national group benefits & retirement plans for organizations with headquarters in North Carolina, South Carolina

Virginia, Tennessee, Georgia, Florida, Illinois and Minnesota. Appointments include authorization by over 100

insurance carrier appointments: fully & self-insured, small & large group including AETNA, BCBS, Blue Choice

Health Plan, Carolina Care Plan, CIGNA, Colonial, Companion Life, Coventry Healthcare, Fortis, Humana, John

Alden, Kansas City Life, Lincoln Financial Group, Standard Insurance, Star-Mark, TrustMark, Unimerica, United

Healthcare, VSP, Wellpath. FullHR Benefit Specialists; as well as many Workers’ Compensation and Payroll

professionals, are licensed to provide group Life and Health Insurance. FullHR Retirement professionals’ have

achieved one or more of the following designations as a Certified Fi-nancial Planner, and or Securities Compliance

Training and License(s) Series 6 & 7, 63, 65, 66.

FullHR Benefits Group provide on-line and on-site enrollment and support for client’s staff and their families. The

benefits group is structured into licensed support teams of a Team Manager, Client Liaison; to quarter-back your

dedicated team; Account Executives, Coordinators; to integrate multiple best-of-breed insurance carriers while

design and implement new medical applications & employee enrollment, One-on-One en-rollers are available

on-line or on-site for personal professional service, Multi-lingual support is available for clients.

4 | Company Overview FullHR.com

FullHR.com Company Overview | 5

Workers’ Compensation GroupFullHR Worker’s Compensation Specialists are based in the Greensboro, NC office providing Workers’

Compensation Insurance that is integrated with FullHR client’s per cycle payroll; accurately charging W/C Rates

for each employee as earned, or may be paid traditionally annually or quarterly in advance with a year-end

audit. A large book of existing insurance allows unique discounts, reducing the premium and W/C modified

experience rate in many organizations. On-site FullHR or Insurance Carrier Safety Training Specialist, in

conjunction with the Human Resource team allows Risk Mitigation resulting in more stable premiums for

long-term clients. FullHR Workers’ Compensation Specialists have earned Property and Casualty Insurance

License with coverage across the United States for all FullHR clients utilizing integrated Payroll Services.


Workers’ Compensation Key Features

- Minimal/usually no down payment - Easiest process to budget and calculate premiums for cost of labor

- Payment is remitted automatically

- Immediate access to claims reporting and claims management


- Accounting and Audit advocacy Accounting and Audit advocacy In the event of workplace accident, assistance in implementing 1) directing medical care, monitoring medical care

2) Light or Alternate Duty Jobs Program 3) Developing & implementing Post Accident and/or Random Drug Testing

Human Resources GroupFullHR Human Resource Specialists are based

on-site, in virtual offices and at the corpo-

rate office providing client services including

employee & supervisor training, new hire

orientation, employee handbooks and pro-

cedures, government compliance, strategic

planning for organizations from 2 – 9,000

employees. The designated team provides specific contracted

services for each client’s employees offering guidance on Hu-

man Resources, Training, Performance Management, Compen-

sation, Unemployment Claims & Audit Management, COBRA

administration, Employer Liability Management, Safety Policy

Development, Drug Testing Administration and other business

services.

A customized Employee Portal provides employees with 24-

hour service, 7 days per week. The Employee Portal is linked

to the client’s daily calendar of events, Group Benefits; with

plan design and coverage, Workers’ Compensation Insurance

Carrier, Payroll, Time Clock and Human Resource Information

System. The Employee Portal empowers employees to instantly

change address, deductions, audit Flexible Savings Account Bal-

ance, Request Paid Time Off or Sick Time. Integration of the Hu-

man Resource Information System with FullHR benefits, work-

er’s compensation and payroll, permits unique automation &

systematic process designed by your HR professional team.

Shared high- tech automation allows time, infrastructure & net

profit savings for FullHR‘s clients. Most FullHR Human Resource

Specialists earn designations of Senior Professional in Human

Resources and others; Professional in Human Resources.


Human Resources Key Features

Immediate Access Contact with your Professional who is familiar with your organizations culture,mission and expectations.

Policies which support organization's missionCompliance for State, Federal and Local lawswith clear explanations of consequences.

Assistance with termination and/or hiringProcesses from interview questions toassistance with prompt termination orprogressive discipline.

Process for on-boardingAutomate paperwork and automatic audit of allpaperwork promoting time savings withcompliance.

Automated Termination ProcessEfficiency & Compliance when terminating frompaperwork to the Exit Interview.

Business Guidance by Senior ProfessionalPlanning 1-3-5-10 year milestones for staff ,policies and proceudres.

Drug ScreeningPost Accident, Post offer, Preemployment andcompliant company policy for safety.

Employee Performance ManagementEvaluating team member performanceroutinely is critical to the success of theorganization, providing rewards andaccountability. Providing ESSENTIAL Feedback.


Payroll Group (SSAE 16 Certification Approved) FullHR Payroll Specialists are based in the Summerville, SC offices providing Payroll Consulting, Preparation,

Distribution, Direct Deposits, Garnishments using flexible, customizable, high-tech payroll services, custom-

er care and maintaining the integrated on-line back office Human Resource Information System. Payroll

report integration of client’s General Ledger Account software permits instant error free cost-accounting

eliminating typographical and duplication errors. The group designates a Payroll Specialist and FPC Manager

to the FullHR client team assisting in hands on continuity with each payroll. This allows the same Payroll Spe-

cialist to note unique payroll changes directly to the client’s financial contact delivering the highest accuracy.

All payrolls are submitted to the client’s financial contact for review and approval prior to completion of

payroll. A payroll bond of $500,000 for all payrolls is maintained from Hartford Insurance protecting each

payroll process of each client. Payroll services including administration and payment of employer taxes,

payroll, check printing, compliance with all federal and state taxes and garnishment. The Payroll Group is

certified as follows:

2 Licensed Accountants

1 IRS Enrolled Agent certified to practice

1 Certified Payroll Professional - CPP

4 Fundamental Payroll Professionals - FPC

100% of the Payroll Group have passed the pre & post-test FPC certification test for enrollment in thecourse


On-site or On-LineFocus on your business by using Certified Payroll Professionals, IRS enrolled agents and licensed Accountants.

Full-Service PayrollAutomate time and attendance collection automatically submitting to your payroll team.

Web-PayrollWhen the task is simple and your time is not as valuable as payroll process: Use the professional tools for day to day operations that are integrated with Human Resources, Worker's Compensation, On-boarding, Terminations, Benefits and a service team available As-Required. When your organizational grows there is no transition, simple upgrade your platform options.


INSURANCE ENROLLERCollecting Information and Selecting Insurance Plans to Protect Employee and Employee’s Family Assets (Pow-ered by Employee online OR Licensed Insurance Agent)

PAYROLL ENROLLERCollecting Information and Selecting Deductions and Deposit Checking or Savings Accounts to Providing accu-rate NET payroll income for Employees

PAYROLL DATA COMMUNICATOR7 days a week / 24 hours a day Securely Communicating Payroll Information and Employee Updating of Local, State & Federal Tax Deductions and Providing accurate Employee’s payroll deductions & income into up to 4 Checking or Savings Deposit Accounts

INSURANCE DEDUCTION PROCESSORCombining Employer and Employee Contributions (Per Payroll Cycle Selection) for (Insurance Carrier Selector: Medical / Dental / Vision / Disability / Voluntary) and Aggregating Collected Funds to Report Combined Col-lected total Insurance Premium

INSURANCE PREMIUM PAYMENT & AUDITORPayment and Auditing Receipt of Payment for EACH Insurance Carrier Selector of Combined Employer & Employee Contributions (Per Payroll Cycle Selection) and Receipt of Funds for Reported Combined Collected Insurance Premium

TAX DEDUCTION COLLECTION & AUDITORFrom EACH Employee & Employer (Tax Local Selector: Taxing Authorities for Local / State / Federal Tax of Sep-arate & Combined Taxing Authority from EACH Tax Local Selector of Combined Employer & Employee Contribu-tions (Per Payroll Cycle Selection) and Auditing Funds for reporting to Report Combined Collected Tax Deductions Employer & Employee Payments & Cycles (Per Payroll Cy-cle Selection) and Reporting Combined Collected Taxes

INSURANCE PREMIUM AUDITORAuditing Invoice from EACH Insurance Carrier Selector of Combined Employer & Employee Contributions (Per Pay-roll Cycle Selection) and Selecting Funds for reporting to Report Combined Collected Insurance Premium

TAX PAYMENT & AUDITORPayment of each Invoice of EACH Employee & Employer (Tax Local Selector: Taxing Authorities for Local / State / Federal Tax of Separate & Combined Taxing Authority from EACH Tax Local Selector of Combined Employer & Employee Contributions (Per Payroll Cycle Selection) and Auditing Receipt of Funds TAX Payments of Report-ed Combined Collected Tax Deductions Employer & Employee Payments & Cycles (Per Payroll Cycle Selec-tion) (Powered by Certified Payroll Processor, Licensed Accountant & IRS enrolled Agent)

BENEFITS DATA COMMUNICATOR 7 days a week / 24 hours a day Securely Communicating Insurance Carrier Selector Information and Employee Updating of New and Ex family members and Providing accurate Employee’s benefit deductions and notifying internal Licensed Insurance Agents to update files

BENEFITS LICENSED INSURANCE AGENT UPDATERSecurely Updating Insurance Carrier Selector Informa-tion and changes of Employee Updating of New and Ex family members and Providing accurate integrated Employee’s benefit deductions by internal appointed Licensed Insurance Agents

INSURANCE COMMUNICATOR7 days a week / 24 hours a day Securely Communicating Providing Compliant Insurance & Benefit Information and Employee Selection or Updating of Benefit Options to Protect Employee and Employee’s Family Assets (Pow-ered by Employee online OR Licensed Insurance Agent)

SSAE 16 CERTIFIED & ANNUALLY AUDITEDPayroll & Benefits & Tax Processing Platform (Per Payroll Cycle Selector: Weekly/ Bi-Weekly / Semi-Monthly / Month-ly) - Collecting Income / Deductions / Payments/ Tax Information and Processing all services and Reporting accurate Employee certifications, payroll income & Deductions for Employer and all current and past Employees.


Tax Payment & AuditorBenefits Data

Communicator

Insurance Premium

Payment &Auditor

Insurance PremiumAuditor

Payroll Data Communicator

Payroll Enroller

Tax Deduction Collection &

Auditor

Benefits Licensed

Insurance Agent Updater

Insurance Communicator

Insurance Enroller

Insurance Deducation

Processor

SSAE 16 Certified & Annually Audited


Contact UsConnect with your local support team

North Carolina

Charlotte, Monroe, Shelby

(704) 248-0337

Asheville, Brevard, Hickory

(828) 919-6555

Greensboro, Winston-Salem, High Point

(336) 303-8553

Greenville, Havelock, Kitty Hawk,Tarboro, Wilson

(252) 296-2758

Fayetteville, Rockingham, Wilmington

(910) 833-6500

Raleigh, Durham

(919) 665-3722

South Carolina Columbia, Rock Hill, Aiken,

North Augusta

(803) 334-4472

Myrtle Beach, Surfside, Pawley’sIsland, Summerville

(843) 408-0456

Greenville, Spartanburg

(864) 724-4000

Georgia Augusta, Martinez, Fort Gordon,Thompson Wrens

(762) 233-8551

Virgina Richmond

(804) 859-8957

Minnesota Rochester, Saint Paul, Minneapolis

(507) 216-6313


PHONE1-877-FullHR-1

(877) 385-5471 Ext. 0

WEBHRCarolina.com

FullHR.com

FullHR-Overview-Brochure-05-2016 email

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