Oil and Gas Worldwide IT Services Provider

Bucharest • Prague • Bangalore • Dublin

INTRODUCTION

Founded in 2005 in Romania

FSSGlobal offers IT consultancy services related to ERPs and

connected business systems along with software development and

user support activities.

We are a niche solution provider chosen by few major international

companies due to our outstanding deliveries. Our highly skilled

team covers a wide area of expertise ranging from specific

business processes to up-to-date

IT technologies.

Over the time, we have

successfully developed effective

partnerships with business software

IT’s industry majors like SAP,

Microsoft and INFOR.

MAKING A DIFFERENCE

Flexibility & Customer Orientation

On Time and Budget Solution Delivery

Deep understanding of business processes

Cross Industry Experience

Fast resourcing capacity

Wide area of IT experience

Global Presence, Worldwide Delivery

Professional, Certified Personnel

Custom-tailored Products and Services

SERVICES

Customers

• Focused on providing customized solutions for

companies worldwide

Services Provided

• Business Application Consultancy & Support

• Automated Solution Testing, Quality

Assurance

• Project Management, Business Analysis

• Customized Software Design & Development

• IT infrastructure Hosting & Cloud Computing

• Customer Support Services – 24 hour helpdesk

PRODUCTS OVERVIEW

CRM

CRM online is ideal for Finance Brokerage or Insurance

Industry dealing with clients on regular basis.

It helps establishing sales pipeline and lead generation.

Puts together all customer financial data (property, investment,

insurance, salary) in one place.

There is full evidence tracking of all clients discussions

including agreed further actions and tasks delegation.

It is provided either SAAS - software as a service (web-

based, free upgrades, business continuity, no upfront

investment) or SAAP - software as a product – regular

deployment.

APPLICATION LIFECYCLE MANAGEMENT (ALM) ALM Online is an interface enabling correlation between IT project

management and software testing processes

Keeps Track of Release and Requirement Status

Development and Tasks

Test Status

Incidents

Enables Effective Project Management Release Management

Document Management

Resource Management

Task Management

Test Management - both Manual And Automated

Incident Management

Source Code Management

Useful for Team Collaboration & Knowledge base

Implements Project Management Controls

Bridge between Software Development Lifecycle Steps

Reports Precise & Actual Project Status

PRODUCTS OVERVIEW

HELPDESK

Vital Tool for Customer Support in any Industry

Suitable both for Internal and External Customers

Improves Response Time and Escalation

Provides useful Information Aggregation - Customer Data, SLAs, Contracts and Knowledgebase

Increases customer retention rates

It is provided either SAAS - software as a service (web- based, free upgrades, business continuity, no upfront investment) or SAAP - software as a product – regular deployment.

PRODUCTS OVERVIEW

MASTER DATA MANAGEMENT (MDM)

Keeps Clear and Transparent Master Data Maintenance Process

Enables cross-company Data Standardization

Allows fully-configurable data categories to be maintained and approved

Can implement any Approval Structure and Workflow

User role-based access ensures Segregation of Duties

It includes full audit trails, email notifications and user delegations

Approved data can be exported in any standard format for batch imports

It is provided either SAAS - software as a service (web-based, free upgrades, business continuity, no upfront investment) or SAAP - software as a product – regular deployment.

PRODUCTS OVERVIEW

ENERGY SHEET

It is mainly used for Energy Trading Industry dealing with clients and other traders on regular basis

Brings an effective Process Support in Energy Trading and Establishing Specific Sales Pipeline

Covers all the trading activity aspects – from Price Optimization to Deals Management and Demand Forecasts

Improves Sales Team Collaboration and Efficiency

There is full evidence tracking of all clients discussions including agreed further actions.

It is provided either SAAS - software as a service (web- based, free upgrades, business continuity, no upfront investment) or SAAP - software as a product – regular deployment.

PRODUCTS OVERVIEW

Business Intelligence

Consolidating relevant data from multiple sources into a single application

Exploring the associations in your data

Enabling social decision making through secure, real-time collaboration

Visualizing data with engaging, state-of-the-art graphics

Searching across all data—directly and indirectly

Interacting with dynamic apps, dashboards and analytics

Accessing, analysing and capturing data from mobile devices

PRODUCTS OVERVIEW

WHY US?

Deep understanding of business processes

Global Presence, Worldwide Delivery

Cross Industry Experience

Professional, Certified Personnel

High Quality Products

Custom-tailored Products and Services

On Time and Budget Solution Delivery

KEY KNOWLEDGE

ERP Accounting, Business Processes setup, Stock

Management & Orders settings

Contracting and Procurement

Automated/Manual Testing

Custom Solution Development

ERP Connected Applications

Business Processes Streamline

Application Hosting & Migration

Consolidate IT Infrastructure

ISIP/ SOX C11 and C12 Business Controls

ITIL Processes

FSS GLOBAL WORLDWIDE

OUR MAJOR CLIENTS

CONTACT General Manager

Ovidiu.Draghici@fssglobal.com

Key Account Manager Ionut.Turcila@fssglobal.com

Mobile: +40 722 33 46 34

Bucharest Office

Cotroceni Business Center, Bd.Iuliu Maniu Nr.7 Corp A, Etaj 4, Sector 6, 061072

Tel.: +40 21 310 76 57, Fax.: +40 21 310 75 37

Prague Office

Polygon House, Doudlebská 1699/5, Prague 4, 140 00

Tel.: +420 241 411 096,Fax.: +420 241 411 096

Bangalore office

39, 6th Cross, Wilson Garden, Bangalore2, Karnataka - 560027

Tel.: +91 80 222 256 41

Dublin Office

Bracetown Business Park, Clonee, Dublin 15, Ireland

Tel: +353-1-8772729