From Electronic Commerce to Electronic Resource (Requirements) Planning

ERP

Electronic Commerce

• “Electronic” business refers to more than just internet-based businesses– Electronic funds transfer– Electronic data interchange– Dial up or dedicated lines– Private networks

Types of e-Business

• B2B, B2C, C2C, C2B• New products – e-services• New markets – government constituencies• New channels –mobile

Creating an On-line Business: It’s too easy!

• Find an ISP provider for web hosting (For ISPs see thelist.internet.com)

• Set up web site with help of template from:

– America Online

– Store.Yahoo.com

– www.bicentral.com

– www.shopsite.com

– www.godaddy.com, etc., etc.

Enterprise Requirements Planning (ERP) Systems

• Software composed of a number of modules that integrate all major back-office data and processes of an organization into a single unified system

Issues

• Number of big players shrinking

• Microsoft’s growing role

• Web-hosted solutions

Expected vs. Actual Costs & Benefits

• From my research and experience…

Expected Actual

Software

Personnel

Database

ISNon_IS

ERP & Strategy

• IS ERP a tool for gaining competitive advantage?