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    Paul Lower and Henry Hardoon 2010

    FRAUD DETECTION & CONTROL

    FRAUD PREVENTION PLAN

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    FRAUD PREVENTION PLAN

    Henry Hardoon ACA, FCCA, FAIA, CMC, APM, MIIT

    Chartered Accountant & Chartered Management Consultant

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    There is no cookie-cutter fraud response strategy that is

    appropriate for every business.

    The diversity of fraud risks associated with different business

    environments and situations requires that fraud risk responsesbe appropriate for the specific business operations, business

    environment, and fraud experience.

    It is a plan that enables an organsisation to respond

    appropriately if the need arises.

    FPP - Intro

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    The use of the plan should enable the Organisation to:

    prevent further loss

    establish and secure evidence necessary for disciplinary and

    criminal action

    assign responsibility for investigating the incident

    establish circumstances in which external specialists should be

    involved

    establish lines of communication with the police

    FPP - Purpose

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    The use of the plan should enable the Organisation to:

    keep all staff with a need to know suitably informed about the

    incident and the organisation's response

    recover losses

    deal with requests for references for employees and students

    disciplined, dismissed or prosecuted for fraud

    review the reasons for the incident, the measures taken toprevent a recurrence, and any action needed to strengthen

    future responses to fraud.

    FPP Purpose cont

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    Consider that the ideal fraud opportunity might include any of

    the following factors:

    A weakness in the internal control system or the ability to

    easily override the control system (i.e., an opportunity).

    Pressures or incentives to commit fraud sufficient to overcome

    the pressures or incentives not to commit fraud.

    Perceived reward for fraud is relatively high.

    Perceived risk of detection is relatively low.

    Potential penalty, if caught, is perceived as being small or

    relatively inconsequential.

    Defining FPP

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    Therefore, an effective fraud response plan should:

    Limit fraud opportunities by establishing strong internal

    controls andlimiting overrides of those controls.

    Managepressures and incentives inherent in the businessprocess (to the extent this is possible).

    Focus fraud prevention and detection efforts on risks where

    potential financial loss is the greatest or where cumulative

    losses from smaller frauds may be significant.

    Foster a strong perception of detection through proactive

    fraud identification, detection, and investigation efforts.

    Respond to identified fraud by consistently applying a zero-

    tolerance policy.

    Defining FPP cont

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    Initiating action

    Notification of suspected fraud

    Prevention of further loss

    Establishing and securing evidence

    Recovery of losses

    Reporting financial fraud to the Audit Committees

    Reporting lines

    Responsibility for investigation

    Review of the fraud response plan

    FPP Elements

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    Initiating action

    Suspicion of fraud or irregularity may be captured through a

    number of means, including the following:

    the operation of proper procedures

    the requirement on all staff under the Law (if relevant) to report

    fraud

    the public disclosure policy ('whistle-blower's charter')

    planned audit work

    FPP Elements cont

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    Notification of suspected fraud

    All actual or suspected incidents are reportable immediately to

    the senior designated official. There will be special

    arrangements for other staff levels.

    The Senior designated official will determine whether to

    investigate a suspected incident under the Organisations

    Disciplinary Procedure or this Fraud Response Plan. Normally,

    the senior designated official of the Organisation will determine

    that an investigation will take place under the Organisations

    Disciplinary Procedure for 'minor' losses or infringements, and

    the Fraud Response Plan will be used for major suspected

    wrong doing.

    FPP Elements cont

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    Notification of suspected fraud

    If the investigation of an incident is to take place under the

    Fraud Response Plan, the senior designated official will decide

    on the initial response and take such steps as are necessary

    to:

    Prevent further loss/damage

    Establish and secure evidence

    Notify the necessary individuals, committees, and outside

    authorities

    Recover any loss

    FPP Elements cont

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    Setting up of fraud response group (The Fraud ResponseGroup will advise the Senior designated official of the

    Organisation and the Director of Finance on the necessary

    measures to enable the formulation of a plan of action. This

    will normally include an investigation, led by the Senior

    designated official of the Organisation).

    FPP cont

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    A Fraud Response Group will support the senior designatedofficial of the Organisation, and may include as relevant:

    Deputy Principal forStrategy and Resources

    A solicitor recommended by the legal advisor

    Director of Finance

    Group Management Accountant (where necessary)

    Group Financial Accountant (where necessary)

    Director of Human Resources (where relevant)

    FPP cont

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    Establishing and securing evidence thesenior official will

    Maintain familiarity with the Organisations disciplinary

    procedures, to ensure that evidence requirements will be met

    during any fraud investigation following consultation with the

    senior staff

    Establish and maintain contact with the police. Ensure that

    staff involved in fraud investigations are familiar with and follow

    rules on the admissibility of documentary and other evidencein criminal proceedings.

    To ensure interviews with suspects must be conducted under

    rules defined in the Police

    FPP cont

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    Recovery of losses

    Recovering financial losses is a major objective of any fraud

    investigation.

    The Director of Finance shall ensure that, in all fraudinvestigations, there is the quantification of the amount of any

    loss. The Organisation will seek the repayment of losses in all

    cases.

    FPP cont

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    Recovery of losses

    Where the loss is substantial, the Organisation Solicitor will

    immediately obtain legal advice about the need to freeze the

    suspect's assets, through the court, pending conclusion of the

    investigation. The Organisation Solicitor will also seek legaladvice about prospects for recovering losses through the civil

    court, where the perpetrator refuses repayment. The

    Organisation would normally expect to recover costs in

    addition to losses.

    FPP cont

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    Prevention of further loss

    Where initial investigation provides reasonable grounds for

    suspecting an individual, or a group of individuals, of fraud, the

    Senior designated official of the Organisation will decide howto prevent further loss/damage, taking advice from the Fraud

    Response Group.

    This may include suspension of appropriate staff. It may be

    necessary to plan the timing of suspension to prevent the

    suspects from destroying or removing evidence that may be

    required to support disciplinary or criminal action.

    FPP cont

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    Notification of suspected fraud to othersenior staff

    FPP cont

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    Reporting financial fraud to the AuditCommittees

    The Senior designated official of the Organisation shall report

    any incident to the Chair of the Finance and Audit Committees.

    The Senior designated official of the Organisation shall

    promptly report any significant variation from the approved

    fraud response plan, together with reasons for the variation, to

    the chair of both the Finance and the Audit Committee.

    FPP cont

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    Reporting financial fraud to the AuditCommittees

    On completion of a special investigation, a written report shall

    be submitted to the Audit Committee containing:

    A description of the incident, including the value of any loss,

    the people involved, and the means of perpetrating the fraud

    The measures taken to prevent a recurrence

    Any action needed to strengthen future responses to fraud,

    with a follow-up report on the actions taken.

    FPP cont

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    Reporting lines

    The Fraud Response Group shall provide a confidential report

    to the Chairman of Court and the Chairman of the Audit

    Committee, external audit and the Director of Corporate

    Communications at least monthly, unless the report recipientsrequest a lesser frequency.

    FPP cont

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    Reporting lines -The scope of the report shall include:

    quantification of losses/damage

    progress with recovery action

    progress with disciplinary action

    progress with criminal action

    estimate of resources required to conclude the investigation

    actions taken to prevent and detect similar incidents.

    The individual(s) under investigation will be informed of the

    outcome, when the report has been completed.

    FPP cont

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    Responsibility for investigation

    The Senior designated official of the Organisation shall

    normally lead all special investigations. Where appropriate, the

    Senior designated official of the Organisation may delegate the

    conduct of the investigation to the Director of Finance or otherstaff.

    FPP cont

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    Responsibility for investigation

    In undertaking any investigation under the Fraud Response

    Plan, the investigation will follow those principles and

    procedures detailed in the Organisations disciplinary

    procedures.

    Those charged with the investigation will have unrestricted

    right of access to all vouchers, documents, accounts, computer

    data, and any other information. This includes the right to

    verify assets and have direct access to any employee or

    person responsible for the administration or management of

    Organisation resources with whom it is felt necessary to raise

    and discuss such matters. All managers are required to co-

    operate with requests for assistance in respect of any

    investigation.

    FPP cont

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    Responsibility for investigation cont

    All investigations shall be completed in a timely manner.

    Some special investigations may require the use of technical

    expertise that the Organisation does not possess. In thesecircumstances, the Fraud Response Group may approve the

    appointment of external specialists to lead or contribute to the

    special investigation.

    Any disciplinary action arising from the investigation will follow

    the procedures set out in the appropriate Organisation

    disciplinary procedures.

    FPP cont

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    Review of fraud response plan

    There will be a review of this plan by the Senior designated

    official of the Organisation and Director of Finance for fitness

    of purpose at least annually, or after each use. The audit

    committee will approve any change to the plan.

    FPP cont

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    Thank you !Thank you !