Fraport: Digital Operations Scheduling and planning ... Horst Zieher, Fraport Miguel von Rotz, SAP...

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PUBLIC Horst Zieher, Fraport Miguel von Rotz, SAP Fraport: Digital Operations Scheduling and planning maintenance activities @ Frankfurt Airport

Transcript of Fraport: Digital Operations Scheduling and planning ... Horst Zieher, Fraport Miguel von Rotz, SAP...

Page 1: Fraport: Digital Operations Scheduling and planning ... Horst Zieher, Fraport Miguel von Rotz, SAP Fraport: Digital Operations Scheduling and planning maintenance activities @ Frankfurt

PUBLIC

Horst Zieher, Fraport

Miguel von Rotz, SAP

Fraport: Digital OperationsScheduling and planning maintenance activities @ Frankfurt Airport

Page 2: Fraport: Digital Operations Scheduling and planning ... Horst Zieher, Fraport Miguel von Rotz, SAP Fraport: Digital Operations Scheduling and planning maintenance activities @ Frankfurt

Operating digital in order to maintain the Frankfurt Airport

Horst Zieher, Fraport AG

July 2017

SAP Leonardo Live Event, Frankfurt

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Agenda

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Company profile Fraport

Asset maintenance processes and gate operations

Key benefits and outlook

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Frankfurt Airport – our Home Base

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• about 21 sq km area

• 100 aircraft movements per hour

• 2 full-service runways + 1 runway for take off + 1

runway for landing

• 2 passenger terminals

• 1 AIRail Terminal

• 152 flight gates

• 203 aircraft positions (64 terminal position)

• Air Cargo rail connection

• 80 km baggage transportation sys., max. speed 18

km/h

On a single day*:• 167.000 passengers

• 75.000 pieces of baggage

• 5.900 metric tons of freight

• 570 trains serving the airport station*average figures of 2016

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Airport Facility Management

FM values:

• 1,367 sq km in terminal 1 + 2 (191 Football fields)

• 46.950 rooms

• 35.660 Lighting equipments on runway and positioning area

• 6,7 sq km runway and positions area (940 Football fields)

• 150 km drive ways

• 9,4 sq km green areas

• 20.000 Vehicles and special equipment

• 7.000 building services

• 450.000 lamps (Terminal 1)

• ca. 1.400 km cable network

Tasks:

• Provision of all technical and infrastructural services

(operators)

• Eliminate disruptions

• Management of technical equipment (Operation and

maintenance)

• Ensuring the proper operation and availability of all the

technical equipment and the infrastructure

• Overall responsibility for the technical safety (legal

requirements)

• Optimization of building operations and infrastructure

Page 6: Fraport: Digital Operations Scheduling and planning ... Horst Zieher, Fraport Miguel von Rotz, SAP Fraport: Digital Operations Scheduling and planning maintenance activities @ Frankfurt

Business requirements for scheduling and planning –

Example “Maintenance at Gates”

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• Coordination between maintenance responsible persons

and operation of the terminal for gate availability

• Consideration gate availability for dispatching of

maintenance activities

• Trade-spreading planning (for example electrics,

mechanics)

• Consideration of employees availabilities

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Architecture

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8© 2017 SAP Leonardo Live. All rights reserved. I PUBLIC

Envisioned Logical Architecture for Asset Management

Strategic Direction

Business Intelligence

Mode 1 Mode 2

Data Foundation

Ariba

Success

Factors

Fieldglass

Digital Boardroom

Differentiate Business

Machines Sensors OT Systems Edge

Intelligently connect people,

things, and

businesses

Differentiate

Businesses

Hyper-automate business processes

Run Businesses

Deliver insights to drive strategic decisions

Steer Businesses

Embrace Data

Orchestrate data of any volume, velocity, and variety

Asset

Intelligence

Network

Predictive

Maintenance

Asset

Strategy &

Performance

Mobile…

STO

SAP Leonardo

IoT

Foundation

Master Data

EH&SMaintenance

Finance

Cost

Materials PLM …

SAP S/4HANA

Projects SchedulingScheduling

Asset

Intelligence

Network

Predictive

Maintenance

Mobile

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9© 2017 SAP Leonardo Live. All rights reserved. I PUBLIC

SAP Multiresource

Scheduling

SAP Asset Management – Maintenance scheduling and planning

• Projects

• Orders, Notifications

• Short- and mid-term

• Employees, Teams

(Skills, Availabilities)

• 3rd Parties

• Materials and

components

• Tools and vehicles

SAP Leonardo

* Integration on demand

Asset availability

Page 10: Fraport: Digital Operations Scheduling and planning ... Horst Zieher, Fraport Miguel von Rotz, SAP Fraport: Digital Operations Scheduling and planning maintenance activities @ Frankfurt

Scenario “Maintenance activities at the gate” in SAP EAM with

SAP MRS

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Technical objects

Mainte-nance

plan

Schedules withstandard times

gate assignment

Order creation

Schedu-ling

Execu-tion

Maintenance cyclesplan time

Orders withdeadline

Assignment employees in consideration of

- availabilities of gates

- availabilities employees

Execution and feedback of the

activities

SAP ERP

PM – Plant Maintenance

MRS – Multi-

resource

Scheduling

Mobile

Employees &

availabilities

SAP HCM

Page 11: Fraport: Digital Operations Scheduling and planning ... Horst Zieher, Fraport Miguel von Rotz, SAP Fraport: Digital Operations Scheduling and planning maintenance activities @ Frankfurt

Agenda

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Company profile Fraport

Asset maintenance processes and gate operations

Key benefits and outlook

Page 12: Fraport: Digital Operations Scheduling and planning ... Horst Zieher, Fraport Miguel von Rotz, SAP Fraport: Digital Operations Scheduling and planning maintenance activities @ Frankfurt

Scenario “Maintenance activities at the gate”

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Gate

A05

Boarding

bridge

elevators

structure : Maintenance requirements:

order order order

order order

order

Gate-Availabilityfor Maintenance

Gate-Availabilityfor Maintenance

employees

Page 13: Fraport: Digital Operations Scheduling and planning ... Horst Zieher, Fraport Miguel von Rotz, SAP Fraport: Digital Operations Scheduling and planning maintenance activities @ Frankfurt

Introduction of SAP Multi-Resource Scheduling for Scheduling

and Planning

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SAP Multi-Resource Scheduling is the Solution to manage

resources in maintenance, service and project business. Main

functions of SAP MRS are:

• Capacity management

• Qualification management

• Intuitive graphically planning board

• Functions for manual, automatic and optimized planning

• Strong integration in other SAP components and processes

Page 14: Fraport: Digital Operations Scheduling and planning ... Horst Zieher, Fraport Miguel von Rotz, SAP Fraport: Digital Operations Scheduling and planning maintenance activities @ Frankfurt

Regular maintenance after implementation SAP-EAM and -MRS

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Master data

schedulingNotification /

order

Regular

maintenance

technical and time

confirmation

Timeout control and escalation

process

organizationWork

preparation

operational

plannerworkshops or external suppliers

system SAP

PM

SAP

PM

SAP

MRS

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SAP MRS planning board at Fraport

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Favorite Layout of our users

Page 16: Fraport: Digital Operations Scheduling and planning ... Horst Zieher, Fraport Miguel von Rotz, SAP Fraport: Digital Operations Scheduling and planning maintenance activities @ Frankfurt

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SAP MRS planning board with example gate

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Selection of order operations by gate for planning

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SAP MRS planning board with example gate

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Assignment of selected order operations by Drag & Drop or automatically to time window

(time allocation for position-oriented maintenance)

Page 20: Fraport: Digital Operations Scheduling and planning ... Horst Zieher, Fraport Miguel von Rotz, SAP Fraport: Digital Operations Scheduling and planning maintenance activities @ Frankfurt

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Page 21: Fraport: Digital Operations Scheduling and planning ... Horst Zieher, Fraport Miguel von Rotz, SAP Fraport: Digital Operations Scheduling and planning maintenance activities @ Frankfurt

Agenda

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Company profile Fraport

Asset maintenance processes and gate operations

Key benefits and outlook

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Goals achieved with SAP MRS in combination with SAP EAM

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• Positive User Acceptance

• One central solution to manage Availabilities of technical objects, Maintenance

Activities with time and Employee availabilities

• Easier collaboration across different areas

• Schedule compliance

• Reduction of „paper-based“ work

• Flawless process integration supported through integrated SAP Solutions

Page 23: Fraport: Digital Operations Scheduling and planning ... Horst Zieher, Fraport Miguel von Rotz, SAP Fraport: Digital Operations Scheduling and planning maintenance activities @ Frankfurt

Outlook

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• Regular feedback sessions with business

– Continuous knowledge transfer and experience exchange with Key Users

– Business Requirement (on behalf of Key Users)

• Qualification management

• Using new functionalities of MRS10.0

– Availability of technical objects

– NN-resources

– WEBUI

Page 24: Fraport: Digital Operations Scheduling and planning ... Horst Zieher, Fraport Miguel von Rotz, SAP Fraport: Digital Operations Scheduling and planning maintenance activities @ Frankfurt

Thank you for your attention!

Horst Zieher

Fraport AG

[email protected]

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Thank you.

Page 26: Fraport: Digital Operations Scheduling and planning ... Horst Zieher, Fraport Miguel von Rotz, SAP Fraport: Digital Operations Scheduling and planning maintenance activities @ Frankfurt

Digital Operation @ Fraport