Four Types of Design (from Dan Saffer’s Designing for Interaction )

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Approach Focus Users Designers User-Centered Design Focus on user needs/goals Guide design Research and translate user needs and goals Activity- Centered Design Focus on activities and tasks/goals Perform actions Explore and support activities Systems Design Focus on components and inter- relationships of system Adapt to system and use it Represent and design controls within system Genius Design Focus on designer’s experience, intuition, skill Validate design Think Four Types of Design (from Dan Saffer’s Designing for Interaction)

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Four Types of Design (from Dan Saffer’s Designing for Interaction ). Norman’s Three Aspects of Design. Visceral Differences. http://flickr.com/photos/kennuff/1306289765/ CC license: Attrib/Non-Commercial/No-Derivs. - PowerPoint PPT Presentation

Transcript of Four Types of Design (from Dan Saffer’s Designing for Interaction )

Page 1: Four Types of Design (from Dan Saffer’s  Designing for Interaction )

Approach Focus Users Designers

User-Centered Design

Focus on user needs/goals Guide design

Research and translate user needs

and goals

Activity-Centered Design

Focus on activities and tasks/goals

Perform actions Explore and support activities

Systems Design

Focus on components and inter-relationships

of system

Adapt to system and use it

Represent and design controls within

system

Genius Design

Focus on designer’s

experience, intuition, skill

Validate design Think

Four Types of Design(from Dan Saffer’s Designing for Interaction)

Page 2: Four Types of Design (from Dan Saffer’s  Designing for Interaction )

Norman’s Three Aspects of Design

Page 3: Four Types of Design (from Dan Saffer’s  Designing for Interaction )

http://flickr.com/photos/kennuff/1306289765/CC license: Attrib/Non-Commercial/No-Derivs

http://flickr.com/photos/sharynmorrow/9656073//CC license: Attrib/Non-Commercial/No-Derivs

Visceral Differences

Page 4: Four Types of Design (from Dan Saffer’s  Designing for Interaction )

[from John Meda’s The Laws of Simplicity, http://lawsofsimplicity.com/]

Behavioral Difficulties

Page 5: Four Types of Design (from Dan Saffer’s  Designing for Interaction )

http://flickr.com/photos/twmlabs/29463820/

CC license: Attrib/Non-Commercial/No-Derivs

Reflective Suggestions

Page 6: Four Types of Design (from Dan Saffer’s  Designing for Interaction )

“These three levels translate into three different kinds of design. Visceral design refers primarily to that initial impact, to its appearance. Behavioral design is about look and feel—the total experience of using a product. And reflection is about ones thoughts afterwards, how it makes one feel, the image it portrays, the message it tells others about the owner's taste.”- Don Norman on Emotional Design

http://www.jnd.org/dn.mss/emotional_desig.html

Page 7: Four Types of Design (from Dan Saffer’s  Designing for Interaction )

Designing Interview Questions•Ask open-ended questions: “How

do you feel about” or “Why do you” not “Do you like” (“yes”)

•Allow participants time/space to talk (wait if necessary)

•Ask follow ups to probe deeper: “You said you would never buy [x]. Why?”

•Take notes (even better: video/audio)

Page 8: Four Types of Design (from Dan Saffer’s  Designing for Interaction )

Cellphone Exerise•Construct a set of questions

that get at a person’s Visceral, Behavioral, and Reflective impressions of their cellphone.

•Trade one member (who has a cellphone) with another team

•Use your questions to interview that other team’s member about their cellphone

•Take notes and discuss

Page 9: Four Types of Design (from Dan Saffer’s  Designing for Interaction )

Your Homework•Team (as a group) comes up with a list

of prompts/questions to get at Visceral, Behavioral, and Reflective qualities of a person’s water bottle

•Each team member locates two people to interview using those questions

•Takes notes than shares with the team