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FOR BROKERS & MANAGING AGENTS

> www.lloyds.com/QUICKTOUR > [email protected]

Recent Updates: 18 October 2010

New Market Intelligence Products

Country Manager Presentations in H2 2010

Market Intelligence Product Summary

DisclaimerDisclaimer

Quick TourInternational Market Development

International Markets team, key priorities for Operations and Market Development, International Events and Market Intelligence products

Click HERE for Tutorial

Click HERE to launch dashboard

http://www.lloyds.com/QUICKTOUR

mailto:[email protected]

© Lloyd’s

Content

International Markets

2010 Priorities

Clic

k B

ox t

o n

avig

ate

Strategic Review

Market Development

Factors

International Markets Licence Network Market Intelligence Events Programme Broker Relationship CEO Survey Coverholder InitiativesCONTENT Office Network

© Lloyd’s

Navig

ati

on

About

QUICK TOUR is designed to be used as a dashboard (in PowerPoint Show Mode).

This enables quick navigation to areas of interest using the various dashboard tools summarised below.

Click Any Box to navigate to

area of interest

© Lloyd’s

Geogr aphic spl it of Ll oyd’s – Over viewLicence Netw or k Mar ket Intel l igence Events Pr ogr amme Br oker Rel at ionship CEO Sur vey Cover hol der Init iat ivesCONTENT Offi ce Netw or kInter nat ional Mar kets

Source: Lloyd’s, Annual Report, (March 2010), www.lloyds.com/Lloyds_Market/Financial_performance/Financial_reports/2009_Annual_Report.htm

US41%

UK

20%Europe

16%

Other Americas

6%

Central Asia & Asia Pacific

9%Rest of

the World

4%

Canada

4%

Click Any Top Box to navigate to

any other section

Click Top Left Box to return to CONTENT

© Lloyd’s

Content

Inter nat ional Mar kets

2010 Pr ior it ies

Cli

ck

Bo

x t

o n

av

igate

Str ategic Review

Mar ket Devel opment

Factor s

Inter nat ional Mar kets Licence Netw or k Mar ket Intel l igence Events Pr ogr amme Br oker Rel at ionship CEO Sur vey Cover hol der Init iat ivesCONTENT Offi ce Netw or k


© Lloyd’s

International MarketsFrom Team structure to key priorities…


© Lloyd’s

Tom BoltDirector

PerformanceManagement

Sean McGovernDirector

North America & General Counsel

Luke SavageDirector

Finance, Risk Management & Operations

Peter LeveneChairman

Richard WardCEO

Jose RibeiroDirector

International Markets

Sue LangleyDirector

Market Operations

Lloyd’s Senior Management Team

1 Operations


© Lloyd’s

International MarketsJose Ribeiro

OperationsKevin Reeves

Marianna Papadakis

Carys Lawton

Market DevelopmentMatthew Chandler

John Threshie

Market Development

Stephen MooreEdward Pennock

Market Intelligence

Filip WuebbelerGovind Ratnam

Bruno DavilaAlex Milne

Jessica DoigAna Adami

* as country manager for Brazil

Broker Relationship Management

Alan TaylorGabriel Anguiano

Sarah Hinton

Marco Castro*Northern Europe: Benno Reischel

Southern & Eastern Europe & Africa: Enrico Bertagna

UK & Ireland: Keith Stern

Asia: TBC Eric Gao Iain Ferguson

LATIN AMERICA EUROPE ASIA PACIFIC CHINA JAPAN


© Lloyd’s

What is Operations?

HAS APPROPRIATE

REPRESENTATION

COMPLY W

ITH

GUIDANCE

COMMUNICATE SUPPORTDE

LIV

ER

APPROPRIATE REPRESENTATIONfor Lloyd’s in key territories.

Lloyd’s has the appropriate representation in key territories to meet regulatory requirements and the adequately support the Lloyd’s market.

Establishment of new offices.

COMMUNICATE profile and value of international network.

The profile and value of the international network is communicated to and understood by the Lloyd’s market

COMPLY WITH GUIDANCEfor Lloyd’s international network.

The international network operates in accordance with Lloyd’s guidelines / compliance framework; effectively mitigating risks.

SUPPORT & DELIVERY of services to international offices and staff.

The international network, including all overseas staff, receive the support they require in performing their functions (inc. HR, property, systems).

DELIVERservices to the market.

Services to the market are delivered efficiently and in a consistent approach.


© Lloyd’s

What is Market Development?

UNDERSTAND ACT AS A

BRIDGE

DELIVERCOORDINATEE

XP

LO

RE

UNDERSTANDManaging agents & brokers appetite.

Annual CEO Survey to managing agents and brokers to gauge appetite for market development.

DELIVERwide range of international promotional events.

Work with Lloyd’s Events Team to deliver a wide range of promotional events for Lloyd's internationallyand advertise these events to managing agents and brokers.

ACT AS BRIDGEbetween country managers and market.

Help support managing agents wanting to do international business by acting as a bridge to the country manager and also by encouraging support to international promotional events.

COORDINATE country managers business plan.

Coordinate & oversee the annual country business plan and international markets budget setting exercise.

EXPLOREopportunities for licence development.

Work with managing agents and brokers to explore opportunities for licence development in both established markets and new markets


© Lloyd’s

Geographic split of Lloyd’s – Overview

Source: Lloyd’s, Annual Report, (March 2010), www.lloyds.com/Lloyds_Market/Financial_performance/Financial_reports/2009_Annual_Report.htm

US41%

UK

20%Europe

16%

Other Americas

6%

Central Asia & Asia Pacific

9%Rest of

the World

4%

Canada 4%


http://www.lloyds.com/Lloyds_Market/Financial_performance/Financial_reports/2009_Annual_Report.htm

© Lloyd’s

Gross Domestic Product* – 2000

Source: *Purchasing Power Parity based on: IMF, World Economic Outlook (April 2010); http://www.imf.org/external/pubs/ft/weo/2010/

Canada 888bn US 9.9 trillion

Mexico 1.0 trillionBrazil 1.2 trillionArgentina 338bn

UK 1.5 trillionFrance 1.5trillionGermany 2.1trillionItaly 1.3 trillionTurkey 512bnRussia 1.1 trillion

India 1.5 trillionSaudi Arabia 353bnSouth Africa 295bn

China 3.0 trillion Japan 3.2 trillion

Korea 775bnIndonesia 500bnAustralia 528bn

Size of bubble proportionate to level of Purchasing Power Parity in USD; benchmarked to US (2000) (IMF ESTIMATE)


http://www.imf.org/external/pubs/ft/weo/2010/

© Lloyd’s


Canada 1.3 trillionUS 14.7 trillion


UK 2.1 trillionFrance 2.1 trillionGermany 2.8 trillionItaly 1.7 trillionTurkey 932bnRussia 2.2 trillion



Korea 1.4 trillionIndonesia 1.0 trillionAustralia 882bn

Size of bubble proportionate to level of Purchasing Power Parity in USD; benchmarked to US (2010) (IMF FORECAST)




© Lloyd’s


Canada 1.6 trillionUS 18.2 trillion


UK 2.7 trillionFrance 2.6 trillionGermany 3.3 trillionItaly 2.0 trillionTurkey 1.2 trillionRussia 2.9 trillion



Korea 1.9 trillionIndonesia 1.5 trillionAustralia 1.1 trillion

Size of bubble proportionate to level of Purchasing Power Parity in USD; benchmarked to US (2015) (IMF FORECAST)




© Lloyd’s

Top Sovereign Wealth Funds* – 2010

US 52bn Norway 443bnRussia 90bnIreland 31bnFrance 28bn

UAE 662bnSaudi Arabia 432bnKuwait 203bnLibya 70bnQatar 65bn

China 787bn Singapore 370bnHong Kong 140bnAustralia 59bnKorea 27bnMalaysia 25bn

Size of coloured bubbles represent total disclosed SWF assets; benchmarked to China (2010) (SWF INSTITUTE ESTIMATE)

Source: *Estimate based on: Sovereign Wealth Fund Institute, (June 2010); figures are aggregated on funds, which were disclosed at www.swfinstitute.org/


http://www.swfinstitute.org/

http://www.swfinstitute.org/

© Lloyd’s

Direct Insurance Market* – 2008

Canada 57bnUS 662bn

Mexico 11bnBrazil 25bnArgentina 6bn

UK 107bnFrance 92bnGermany 132bnItaly 58bnTurkey 8bnRussia 38bn

India 7bnSaudi Arabia 3bnSouth Africa 8bn

China 45bn Japan 106bn


Size of bubble proportionate to level of total direct market in USD; benchmarked to US (2008) (III ESTIMATE*)

Source: *Estimate based on III Fact Book; www.iii.org; for detailed statistics and clear market definitions, please refer to the local regulator & Regional Watch: www.lloyds.com/REGIONALWATCH


http://www.iii.org/

http://www.lloyds.com/REGIONALWATCH

© Lloyd’s

Direct Insurance Market* – 2000 – 2008

Canada 57bnUS 662bn

Mexico 11bnBrazil 25bnArgentina 6bn

UK 107bnFrance 92bnGermany 132bnItaly 58bnTurkey 8bnRussia 38bn

India 7bnSaudi Arabia 3bnSouth Africa 8bn

China 45bn Japan 106bn


Size of bubble proportionate to level of total direct market in USD; benchmarked to US (2008) (ESTIMATE*)

Source: *Estimate based on III Fact Book; www.iii.org; for detailed statistics and clear market definitions, please refer to the local regulator & Regional Watch: www.lloyds.com/REGIONALWATCH

> 200%

> 100% - 200%

< 100%

2000 - 2008 Premium Growth


http://www.iii.org/


© Lloyd’s

US

Excess & Surplus

Licence Network *See: www.lloyds.com/crystal for detailed access routes + exemptions

Reinsurance onlyLloyd's is specifically registered or licensed to write reinsurance business only.*

Reinsurance from outside the territoryTerritories where Lloyd’s is not registered or licensed but can transact cross-border reinsurance business.*

Insurance + Reinsurance52 territories where Lloyd’s is licensed to underwrite insurance and reinsurance business.*


http://www.lloyds.com/crystal

© Lloyd’s

Licence Network

1990s EU legislation allows Lloyd’s to carry on insurance in other EEA

member states on an establishment & services basis

1997 Lloyd’s Japan established

2000 Lloyd’s Asia established

2002 EU establishment licence Spain

2006 Lloyd’s becomes an onshore re-insurer in China

2008 ‘Admitted reinsurer’ status in Brazil and EU establishment

licences in Poland and Austria

2009 EU establishment licence in Portugal


© Lloyd’s

Office Network

1

1

1

1

2

22

21 1

1

11

4

4

4

3

3

3

3

2

4Local underwriting with co-located Syndicates(or via a Lloyd’s regulated entity); Country Manager with Market Development Role

Europe

3 Country Manager with Market Development Role

2 Country Representative for regulatory requirements

1 Country Representative for minimum regulatory requirements

Type Market Development Scope Territories

Europe

Austria, Denmark, Norway, PortugalArgentina, Belize, Chile

Namibia, Zimbabwe

Cyprus, Greece, Israel, Malta

New Zealand

South Africa

Australia, Hong Kong (SAR)Benelux, France, Germany, Ireland, Italy, Poland, Spain, Sweden, Switzerland

Brazil

ChinaJapanSingapore

North America

www.lloyds.com/AMERICA

33

3 3

3

3

3

33


http://www.lloyds.com/AMERICA

© Lloyd’s

Market Development Decision Matrix

1CANDIDATE TERRITORIES

2RESEARCH OPPORTUNITIES

3RESEARCH APPETITE

4BUSINESS CASE

Core

Acti

vit

ies in

volv

ed

Bu

ild

ing

Blo

cks

INITIAL RESEARCH

> Global Opportunities

INITIAL APPETITE

> CEO Survey

> LMA / LIIBA

EXTERNALOPPORTUNITY> Governments> Regulators

FURTHER RESEARCH

> Legal & Regulatory Opportunities> Regional Watch

RESEARCH VISIT

MARKET CONSULTATION

> Market Survey > Follow-up with managing

agents and brokers

MARKET VISIT (if appropriate)

BUSINESS CASE

> Strategic Fit > Cost / Benefit Case

MARKET DEVELOPMENT

STEERING GROUP (SG)

SG + EXECUTIVE TEAM (ET) ET DECISION ET + FRANCHISE

BOARD DECISION

Inte

rnal

Discuss whether to continue Discuss whether to continue Assess mandate to continue Licence decision


© Lloyd’s

Strategic ReviewFrom Licences, Coverholders to initiatives…


© Lloyd’s

Strategic priorities

China – subject to Franchise Board approval, pursue China direct licence

India – lobby for recognition of Lloyd’s & ability to write onshore reinsurance

Other

Turkey – lobby for ability to do coverholder business on a direct basis

Czech Republic – seek an establishment licence

Hungary – explore options for Lloyd’s to do coverholder business on a freedom of services basis (not service company business)

Asia – Clarify reinsurance coverholder permissions in Asia

Africa – Review licence permissions in Africa

Strategic Review: LicencesInternational Markets Licence Network Market Intelligence Events Programme Broker Relationship CEO Survey Coverholder InitiativesCONTENT Office Network

© Lloyd’s

“..The development of the coverholder channel, subject to proper and appropriate controls, will be a particular area of focus, with the objective of improving both awareness and the efficiency of this distribution channel” (Lloyd’s Strategy 2010 – 2012)

Technology & Standards> We want to improve operational efficiency of the coverholder distribution model through information standards and taking advantage of e-trading opportunities.

Routes to market> We want to make the route to market for new coverholder business as simple and transparent as possible.

Coverholder experience> We want to make life easier for a coverholder to do business with Lloyd’s.

Strategic Review: Coverholder InitiativesInternational Markets Licence Network Market Intelligence Events Programme Broker Relationship CEO Survey Coverholder InitiativesCONTENT Office Network

© Lloyd’s

Technology & Standards

Enhance coverholder processes and operations

Continue to roll out common standards (ACORD standards) across delegated authority business in support of a move towards electronic processing

Continue to enhance and promote the use of Lloyd’s coverholder management database (Atlas)

Improve the coverholder claims process

Strategic Review: Coverholder Initiatives International Markets Licence Network Market Intelligence Events Programme Broker Relationship CEO Survey Coverholder InitiativesCONTENT Office Network

© Lloyd’s

Route to Market

IMPROVE ROUTE TO MARKET

Develop improved Lloyds.com content

Develop pre-approval process for new coverholders

Develop new (in country) coverholder intelligence

Create marketing and educational materials for use by brokers, managing agents and Lloyd’s international offices

Develop Lloyd's coverholder directories

Develop European coverholder event in London

Complete market roll out of Atlas


© Lloyd’s

Coverholder Experience

IMPROVE Coverholder Experience

Pilot the translation of model delegated authority wordings into local languages

Enhance coverholder branding

Develop coverholder clubs in priority territories:

Develop periodic coverholder e-news letter

Develop coverholder education & training

Develop a coverholder hanbook

Streamline coverholder audit arrangements

Introduce coverholder RM programme


© Lloyd’s

New initiatives to support strategy

European coverholder events – new events to attract potential new coverholders and develop existing coverholders

European coverholder / SME events

Marine events, business leader lunches, MBA course presentations

European office offerings – pilot a new service offering to support local cover holders and public tenders, subject to market support

New opportunity focussed intelligence: -

New class of business intelligence and new coverholder intelligence to identify potential coverholders

Benelux – new Lloyd’s office and country manager (see prior slide)

Restructuring of Europe into 3 regions to increase focus on execution of country plans and new initiatives

Strategic Review: European InitiativesInternational Markets Licence Network Market Intelligence Events Programme Broker Relationship CEO Survey Coverholder InitiativesCONTENT Office Network

© Lloyd’s


UK Market Intelligence – develop UK intelligence product (Regional Watch)

Head of UK & Ireland – recruit new manager to develop UK country plan and take forward UK events and promotional initiatives

UK regional events - quarterly regional events to promote Lloyd’s and support MAs wishing to develop their UK portfolio

Strategic Review: UK InitiativesInternational Markets Licence Network Market Intelligence Events Programme Broker Relationship CEO Survey Coverholder InitiativesCONTENT Office Network

© Lloyd’s

Asia

Singapore – facilitate broader class of business offerings, ensure franchise and underwriting standards applied and upgrade business processes to support subscription market.

Regional promotional events – 360° event in Singapore and promotional events in South Korea & Vietnam

China

Develop the platform through new MA participation, new lineslip and product offerings, integrating the new business development team. Ensure franchise and underwriting standards applied.

Japan

Develop the platform through new MA participation, new market development group, new office opening and promotional event and facilitating new broker classes of business. Ensure franchise standards applied supported by new IT platform.

Strategic Review: Asian InitiativesInternational Markets Licence Network Market Intelligence Events Programme Broker Relationship CEO Survey Coverholder InitiativesCONTENT Office Network

© Lloyd’s


Russia, Mexico, South Korea & Vietnam – conduct promotional events to raise Lloyd’s profile in these emerging markets

Russia market development visit (Moscow)

Mexico market development visit (Mexico City / Monterrey)

Assess whether there is a business case – for opening a Lloyd’s office in Russia and/or Mexico after these events

New market intelligence – targeted at Lloyd’s brokers for Russia, Mexico, Brazil and Middle East

Middle East – we will look again at what is going on this region in the second half of the year

Strategic Review: Emerging MarketsInternational Markets Licence Network Market Intelligence Events Programme Broker Relationship CEO Survey Coverholder InitiativesCONTENT Office Network

© Lloyd’s

2010 Strategic priorities

IT systems and business processes – new Japan IT system and business processes to support growth in the platform and new management information system for China.

Lloyd's Single Global IT Network – connect 4 offices to global IT network (South Africa, Sweden, Benelux, and TBC)

Franchise standards – ensure standards are applied in China, Japan & Singapore

Key person dependency – ensure continuity if country manager absence

European office model – streamline Italian office services and use new enhanced processes in other countries

Strategic Review: OperationsInternational Markets Licence Network Market Intelligence Events Programme Broker Relationship CEO Survey Coverholder InitiativesCONTENT Office Network

© Lloyd’s

Strategic Review: Broker Relationship

Ask the brokers where we can help them and add value

Gather structured broker feedback also from country managers to understand broker distribution strategies and issues

Develop insight on key strategic issues for ‘top 30’ brokers

Develop relationships with brokers outside the ‘top 30’

Maintain and develop Lloyd's relationship with LIIBA

Establish steering group to develop a plan and implement the distribution deliverables of the Strategic Plan

Manage the registration process for new Lloyd's Brokers

Support inwards visits by key (re) insurance clients


© Lloyd’s

Promotional activity & events

360°Events – London & Singapore (> www.lloyds.com/360)

Class of business events

Coverholder focused events & initiatives

Industry speeches, business leader lunches / dinners

Promotion of Lloyd’s at key Industry events

Insurance Institute / MBA presentations

Inwards broker & cedant visits

Opportunity focused presentations to agents & brokers (> www.lloyds.com/MARKETPRESENTATIONS)

Strategic Review: Promotional activityInternational Markets Licence Network Market Intelligence Events Programme Broker Relationship CEO Survey Coverholder InitiativesCONTENT Office Network

http://www.lloyds.com/360


http://www.lloyds.com/MARKETPRESENTATIONS


© Lloyd’s

Making it easier to do business at Lloyd’s

New promotional materials:

Broker & coverholder marketing collateral

Regional & country brochures

E-news letters

Coverholder directories

Local language websites & relevant marketing materials

New Market Intelligence for brokers – for Mexico, Russia, Brazil and the Middle East (> www.lloyds.com/REGIONALWATCH)

Strategic Review: Promotional MaterialsInternational Markets Licence Network Market Intelligence Events Programme Broker Relationship CEO Survey Coverholder InitiativesCONTENT Office Network


© Lloyd’s

Market Development FactorsFrom Market Intelligence to Events…


© Lloyd’s

Key Factors of market development

Licence Network

Hard

Factors

Soft

Factors

Market Development

Office Network

Market Intelligence

Events Programme

Coverholder Initiatives

Establ ished Countr ies - inter est

1

3

5

8

10

11

11

11

12

15

16

23

7

7

6

5

6

5

3

6

5

2

4

2

Poland

Portugal

Austria

Netherlands

Switzerland

Germany

Ireland

Nordic Region

France

Spain

Italy

UK

ACTIVE IN COUTNRY, STRONG INTEREST IN DEVELOPING BUSINESS

NOT YET ACTIVE IN COUNTRY, VERY INTERESTED IN LLOYD'S PRESENCE AND ITS DEVELOPMENT

10

11

11

12

13

13

14

14

14

18

19

1

2

5

1

5

1

1

1

2

1

2

USVI

China

South Africa

Japan

Brazil

Hong Kong

Illinois

Kentucky

Singapore

Canada

Australia



ACTIVE IN COUNTRY, STRONG INTEREST IN DEVELOPING BUSINESS


ACTIVE IN COUNTRY, STRONG INTEREST IN DEVELOPING BUSINESS


CEO Survey

© Lloyd’sQUICK TOUR (International Market Development)33

Br oker r el at ionship management TeamCONTENT Inter nat ional Mar kets Licence & Offi ce Networ k Mar ket Intel l igence

Ask the brokers where we can help them and add value

Gather structured broker feedback also from country managers to understand broker

distribution strategies and issues

Develop insight on key strategic issues for ‘top 30’ brokers

Develop relationships with brokers outside the ‘top 30’

Maintain and develop Lloyd's relationship with LIIBA

Establish steering group to develop a plan and implement the distribution deliverables of the

Strategic Plan

Manage the registration process for new Lloyd's Brokers

Support inwards visits by key (re) insurance clients

Broker Relationship Management

1

1

1

1

2

22

2

33

3 3

3

3

3

3

1 1

1

11

4

4

4

3

3

3

3

2

Eur ope

Eur ope

Nor th Amer ica

www.lloyds.com/AMERICA


1Compare

Countries

2Country

Profiles

3Market

Presentations

4Regional

Watch

© Lloyd’s

Market Intelligence TeamTEAM OF ANALYSTS LOOKING AT INSURANCE MARKETS FROM A GEOGRAPHIC

PERSPECTIVE

> REGIONAL ACCOUNT MANAGERRelationship manager with Lloyd’s Head / Country Manager- Filip Wuebbeler: Benelux, France, Germany, Poland, Nordic Area

- Govind Ratnam: South Africa, China, Japan, Singapore, Australia, Hong Kong, Ireland

- Bruno Davila: US, Canada, Brazil, Chile, Italy, Spain

- Alex Milne: Switzerland, UK

> EVENTS SUPPORTSupport Lloyds international events.

> Provide and enhance world class market intelligence. > Develop an understanding of Lloyd’s market’s strengths and weaknesses in key territories. > Business partner to Managers.

> Maintain and develop intelligence with regional focus.> Support Lloyd’s visits, briefings (supporting Chairman’s Briefing in conjunction with Events Team) and supporting Market Events with Presentations on their key territory.

> Playing a leading role in Lloyd’s Market Development Agenda by working with colleagues to identify

new licence opportunities and prepare business cases for licence

and office development.

ANALYSIS AND ADVICE

© Lloyd’sMarket Presentation - Spain (November 2009)9

A B CProperty 3 4 3Liability 2 5 1Marine 3 3 4Aviation 1 0 0Miscellaneous 3 4 6Others 0 1 2

Cover hol der s 1 From 2006 Spain approved a new legal framework that defines the Spanish Coverholder

The Spanish Coverholders’ model helps build knowledge and expertise in time, plus strong commitment

#A Service Companies 4

B Broker Related 8

C Independent 10

Lloyd’s brand in Spain is deeply linked to the Coverholders’ concept

- Composed of highly recognized professionals from the Spanish Insurance Market

- CHs’ branding and documentation processes are supervised directly by Lloyd’s Iberia

- Current training programmes for Lloyd’s CHs

- MAs to deliver internationally successful products and adapt them to Spanish market needs

- ASASEL

Coverholders by line of business October 2009

Classes of Coverholders October 2009

22

11

18

20

2006 2007 2008 2009

Coverholders’ Evolution

REGIONAL FOCUS

LICENCE DEVELOPMENT

> CROSS FUNCTIONAL DEVELOPMENT TEAMSWork with cross-functional teams to develop Lloyd’s Market Development Agenda.

> WORLD CLASS MARKET INTELLIGENCE Provide and enhance world class market intelligence to Lloyd’s

> BUSINESS PARTNER Act as a business partner to Heads and Country Managers.


© Lloyd’s

Market Intelligence Account Managers

GR

GR

GR

GR

GR

GR

GR

FWFilip Wuebbeler

Email: [email protected]

Europe

Account Manager Territories

Europe

Switzerland

UK

Benelux, France, Germany, Poland, Nordic Region

BD

BD

BD

BD

BD

ChinaJapanSingapore, Australia, Hong Kong (SAR) South Africa

Ireland

GRGovind Ratnam


BDBruno Davila

Email: [email protected] Italy, Spain

Brazil

US, Canada

AMAlex Milne


AM

AM

FW

FW

FW

FW

FW






© Lloyd’s

COMPARE COUNTRIES 1

Compare Countries provides high level

statistics for the economy, insurance market

and Lloyd's business to compare countries

worldwide and by region.

> www.lloyds.com/COMPARECOUNTRIES

Market Intelligence Products (November 2010)

Heat map of key indicators

Benchmarking tool

Easy to use

© Lloyd’s

0.31 619 1330 2138 2860 3862 9712 14800

USD 2,000bn+1. Germany

2. Russia

3. UK

4. France

USD 1,000bn+5. Italy

6. Spain

USD 300bn+7. Turkey

8. Poland

9. Netherlands

10. Belgium

ABOUT THE INDICATOR:PPP indicates the purchasing power of a country and can therefore reflect potential demand. PPP takes into account as if there was a standard international currency used by all countries and determining the cost for that measure. In other words, PPP is the amount of a certain basket of basic goods which can be bought in the given country with the standard international currency. Expressed in billion USD.

SOURCES

Indicator is based on IMF, (2010)

GDP in billion USD

2010 TOTAL GDP IN PURCHASING POWER PARITY (PPP)

BUSINESS ENVIRONMENT INSURANCE ENVIRONMENT LLOYD’S BUSINESS

Managing Agents can download underlying data at: > www.lloyds.com/COMPARECOUNTRIES

TOP-10 MARKETS

For territories in bold, download Country Profiles at:

> www.lloyds.com/COUNTRYPROFILES

01 02 03 04 05 06 07 08 09 10 11 12

© Lloyd’s

USD 50bn+1. Germany

2. UK

USD 10bn+3. Netherlands

4. France

5. Switzerland

USD 4bn+6. Belgium

7. Spain

8. Russia

9. Austria

10. Italy

SOURCES

Indicator is based on Axco, (2010) and Market Intelligence estimates from regulators & associations

TOP-10 MARKETS




11 12


ABOUT THE INDICATOR:Estimate for Brokered Market size in Gross Written Premiums expressed in billion USD.

Estimates based on latest available information. Note that white areas are missing values.

0 44.3 583

Gross Written Premiums in billion USD

2008 / 2009 ESTIMATE FOR TOTAL NON-LIFE BROKERED MARKET

01 02 03 04 05 06 07 08 09 10

© Lloyd’s

TOP-10 MARKETS

SOURCES

Indicator is based on Xchanging, (2010) Gross Signed Premiums by country of origin and calendar year basis.




11 12


SOURCES

Indicator is based on Xchanging, (2010) Gross Signed Premiums by country of origin and calendar year basis.

0 391 1111 5141 12980

ABOUT THE INDICATOR:Country-level Lloyd’s data used in this map is based on calendar year signed gross premiums sourced from Xchanging. This differs from the Lloyd’s data published in the Annual Report. The accounting-level Lloyd’s data published in the Annual Report is based on calendar year written gross premiums sourced directly from Syndicates. Differences are therefore explained by (1) the timing differences between written and signed gross premiums and (2) inconsistent use of rates of exchange between Syndicates and Xchanging.

Gross Signed Premiums in million USD

2009 TOTAL LLOYD’S GROSS SIGNED PREMIUMS (GSP)

01 02 03 04 05 06 07 08 09 10

USD 5,000m+1. UK

USD 500m+2. France

3. Italy

4. Germany

USD 300m+5. Netherlands

6. Switzerland

7. Norway

USD 200+8. Spain

9. Ireland

10. Greece

01 02

03 04

05 06

2010 GDP 2015 GDP

2010 Population 2015 Population

2010 GDP per capita 2015 GDP per capita

07 2004 Insurance Market

08 2008/2009 Insurance Market

09 2008/2009 Non-Motor Market

10 2008/2009 Brokered Marker

11

12

2007 Lloyd’s Premiums

2009 Lloyd’s Premiums

To be launch

ed in N

ovember 2

010


http://www.lloyds.com/COMPARECOUNTRIES

© Lloyd’s


COUNTRY PROFILES 2

Country Profiles are 5-page summaries of

key economic, insurance and Lloyd’s

business for 39 individual territories.


Summary fact sheets on 39 territories

1-page overview of insurance market

1-page guide to Lloyd’s premiums and licence

© Lloyd’s

FULL NAME / CAPITAL CITY: Republic of Chile / Santiago

POPULATION / LANGUAGE: 17m / Spanish

GDP (PPP): USD 257bn (Global Ranking # 45) (2010)

FDI STOCK (INWARD): USD 116.5bn (Global Ranking # 30) (2009)

MAIN EXPORT PARTNERS: China 16%, US 11%, Japan 9%, South Korea 6%, Brazil 5%, Mexico 4% (2009)

MAIN IMPORT PARTNERS: US 22%, China 13%, Argentina, 10%, Brazil 6%, South Korea 5% (2009)

MAIN EXPORTS: Copper, fruit, fish products, paper and pulp, chemicals, wine

MAIN IMPORTS: Petroleum and petroleum products, chemicals, electrical and telecommunications equipment, industrial machinery, vehicles, natural gas

EASE OF DOING BUSINESS: Global Ranking # 51 (2009)

COMPETITIVENESS: Global Ranking # 30 (2009 / 2010)

NATURAL HAZARDS: Severe earthquakes; active volcanism; tsunamis

Key Facts

1 KEY FACTS

KEY SOURCES: Doing Business > www.doingbusiness.orgCompetitiveness > www.weforum.orgCIA World Factbook > www.cia.gov

2 KEY STATISTICS 3 BUSINESS

ENVIRONMENT 4 INSURANCE ENVIRONMENT 5 LLOYD’S

BUSINESS

© Lloyd’s

Major Dir ect Insur er s: 2008 Top-10 Mar ket Pl ayer s by GWP (Gross Written Premiums in million USD)

Insur ance Envir onment > Summar y

Quick Links 2009 Dir ect Gr oss pr emiums

Source: Insurance Information Institute: > www.iii.org Source: Regulator: > www.svs.cl

Total insurance market of more than USD 2bn in 2009: The Chilean Non-Life market was an estimated USD 2.3bn at the end of 2009. It is widely considered to have the most stable market and political environment in Latin America. These advantages, however, are significantly counterbalanced by the relatively high costs of doing business in the nation and the advanced development of the country's insurance market.

Significant presence of international foreign insurers: The Chilean market is open to foreign insurers, which have a majority of total premium in 2008 in both the life and non-life sector.

Broker Market: The Chilean insurance market is dominated by individual brokers and bank-owned brokers. In addition to growing distribution of insurance products via department stores and motor dealerships, smaller individual brokers are increasingly forced to pool their resources in groupings.

No local reinsurers: There are no locally established reinsurers in Chile apart from representative offices.

Outlook: The catastrophic earthquake in Chile February 2010 is projected to be the most expensive insured loss in Latin American history. Besides the challenges of dealing with the aftermath of the 2010 earthquake, the long term development of the Chilean insurance market is likely to be a function of the macroeconomic environment.

Insurance Market Profiles> www.iii.org/international/profiles

The Chilean Insurance Association > www.aach.cl

The Insurance Superintendency> www.svs.cl

Motor

PA & Health

Property

Liability

MAT

Miscellaneous

42%

4%6%

10%

13%

25%

2009

USD 2.3bn

112.6

161.8

163.4

183.1

196.1

204.2

213.1

226.3

298

382.9

ACE

Cardif

Magallanes

BCI

Liberty

Interamericana

Mapfre

Chilena Consolidada

Penta Security

RSA

1 KEY FACTS 2 KEY

STATISTICS 3 BUSINESS ENVIRONMENT 4 INSURANCE

ENVIRONMENT 5 LLOYD’SBUSINESS

Insur ance Envir onment >Key Mar ket Pl ayer s, Business Cl asses & Quick Links

© Lloyd’s

Ll oyd’s Business > Offi ce Detail s

A Type 1 office is defined as a third party representative, retained by Lloyd’s (not employed) that satisfies the minimum requirements for licence in the territory only.

2009 Dir ect & Reinsur ance* (in mil l ion USD) 2009 Pr emiums by type (in %)* 2009 Pr emiums by cl ass (in %)*

Reinsurance: USD 95m

Direct: USD 5m

1 KEY FACTS 2 KEY

STATISTICS 3 BUSINESS ENVIRONMENT 4 INSURANCE

ENVIRONMENT 5 LLOYD’SBUSINESS

* Lloyd’s data is based on Xchanging “REG 258”, (2010); unaudited figures based on country of origin and processing by calendar year > see Appendix for details!

Ll oyd’s Business > 2009 Gr oss Signed Pr emiums*

Ll oyd’s Business > mar ket intel l igence

Type 1 Offi ce

Type 1 Office> N/A

mar ket PRESENTATION

> www.lloyds.com/REGIONALWATCH> Latin America > Small Markets

Regional Watch

(for Managing Agents only)Type 1 Office

> www.lloyds.com/GLOBALOPPORTUNITIES

COUNTRY STATISTICS

(for Managing Agents only)

Mr Emilio SahurieEstudio CarvalloCoyancura 2283, Pisco 9SantiagoChile

TELEPHONE: +56 2 676 9358EMAIL: [email protected]

Ll oyd’s Legal

Repr esentat ive

TREAT1%

XOL16%

FAC83%

Reinsurance Direct

DBA44%

OMC56%

Motor

PA & Health

Property

Liability

Marine, Aviation, Transit (MAT)

Miscellaneous

22%

3%

73%

DBA: Direct Binding Authority

OMC: Direct Open Market

FAC: FacultativeXOL: Excess of Loss TREAT: Treaty

5%95%

0

IN DEPTH ANALYSIS3

HIGH LEVEL ANALYSIS2

EXECUTIVE SUMMARY1

0 NOT AVAILABLE

KEYLEVEL OF INFO AVAILABLEECONOMYCLASS OF BUSINESSMARKET PLAYERSLLOYD’S BUSINESSDISTRIBUTION

12111

01 Key indicators and map of country

02 Main trading partners

03 Nat Cat Summary

04 Key Insurers

05 Business Class Summary

06 Insurance Environment Overview

07 Lloyd’s Premium Profile

08 Lloyd’s Office Details

09 Links to available Market Intelligence

To be launch

ed in N

ovember 2

010


http://www.lloyds.com/COUNTRYPROFILES

© Lloyd’s

Market Intelligence Products (Live)

01 Summary of key economic trends

02 Highlighting key issues

03 Landscaping the economy

04 Key trends in insurance markets

05 Update on profitability

06 Highlighting growth areas

07 Lloyd’s Premium Profile

08 Summary of Lloyd’s events

09 Highlighting opportunities for Lloyd’s

MARKET PRESENTATIONS 3

Market Presentations contain insights offered

by Lloyd’s Country Managers on opportunities

and challenges for Lloyd's in their markets.

> www.lloyds.com/MARKETPRESENTATIONS

Local intelligence

Key opportunities & challenges

Lloyd’s activities

© Lloyd’s

GD

P M

ap

Hambur g

Br emen

Ber l inHannover

Ger many >GDP by region

Dussel dor f

Col ogne

Fr ankfur t

Stuttgar t

Nur ember g

Dr esden

Leipzig

2,407Total

26.8Bremen

28.9Saarland

35.2Mecklenburg-Vorpommern

48.9Thuringia

51.5Saxony-Anhalt

53.9Brandenburg

73.4Schleswig-Holstein

85.8Hamburg

90.1Berlin

92.9Saxony

102.5Rhineland-Palatinate

205.6Lower Saxony

216.5Hesse

343.7Baden-Württemberg

429.9Bavaria

521.7

(in billion EUR, at current prices)

North Rhine-Westphalia

Source: Market Intelligence based on Bundesamt fuer Statistik, “Volkswirtschaftliche Gesamtrechnungen der Lände”, (February 2010); www.statistikportal.de/Statistik-Portal/publ.asp#Gesamtrechnungen

Munich

1

2009 GDP

© Lloyd’s2

Ger many >Market Leaders* Market Shares

Source: Market Intelligence based on: GDV, “Yearbook 2009”, (2010)

20072008

Others

3.0%

3.5%

4.4%

4.6%

69.7%

15.7%

No significant changes in the top-5 market (*=“Market Leaders”) share since 2007.

MARKET SHARES HIGHLIGHTS

Market Share in 2007 vs. 2008: in % of total

Market shares may differ butall top 5 companies haveequal standing.

Distribution is key to marketshare.

2007 vs2008

Market Shares(in % of total )

2

© Lloyd’s

Ll oyd’s >Business Profile

Source: Market Intelligence calculation on Xchanging figures

Marine has experienced the most significant grown during 2009.

Property and Aviation are following on a relatively stable level over the past years.

2007 – 2009 LLOYD’S PREMIUMS: BY CLASS

Lloyd’s data is based on Xchanging “REG 258”, (2010); unaudited figures based on country of origin and processing by calendar year; please refer to Appendix for detailed summary of Lloyd’s Data Limitations.!

2009 LLOYD’S PREMIUM GROWTH: BY CLASS

Miscellaneous Motor PA & Health

Marine Aviation Transit

Property

Liability

CHANGES

Gross Written Premiums in: million EUR

TOTAL EUR 384.6m EUR 34.7m EUR 370.1m-11% +08%

156.3135.1 131.9

15.520.1 24.9

11.411.0 11.7

95.487.6

117.2

73.7

57.9

63.3

14.6

8.4

9.2

11.5

10.9

9.5

-

100

200

300

400

2007 2008 2009

(3.2)

4.70.8

29.6

5.5

0.8

(6.1)

(1.3)

(10)

-

10

20

30

40

50

3


http://www.lloyds.com/MARKETPRESENTATIONS

© Lloyd’s

Market Intelligence Products (Live)

01 Dashboard of hard and soft intelligence

02 Downloadable as a PowerPoint presentation

03 Frequent updates where appropriate

04 Business Class Trends

05 Latest Profitability Figures

06 Summary of Key Trends

07 Company Profiles

08 Local Market Issues

09 Financial Highlights

REGIONAL WATCH 4

Regional Watch is an interactive database

for Managing Agents only which includes

intelligence on key players, business classes

and distribution.

> www.lloyds.com/REGIONALWATCH

Interactive database for 70+ markets

Class of Business trends for key markets

Key players analysis for key markets

© Lloyd’s

Distr ibution Dashboar d

Insur ance Dashboar d

Insur er s Dashboar d

Clic

k A

ny B

ox To N

avig

ate

Economy Dashboar d

Pr emium Dashboar d

Macr o Themes

Mar ket Pr emium

Mar ket Pl ayer s

Ll oyd’s

Distr ibut ion

Content

Ll oyd’s Dashboar d

Gl ossar y / Defi nit ions

Links to Info Sour ces

Ll oyd’s Data Limitat ions

Cl ick for Tutor ial


Cl ick Flag to navigate toContent

Reinsur anceDashboar d

Reinsur er s Dashboar d

© Lloyd’s

Soft

In

telli

gen

ce F

act

Sh

eet

Company A

In the US, Company A owns Company A Financial, which controls life insurance firm Company A Equitable and investment manager Alliance Bernstein. The company also has major subsidiaries in the UK (Company AUK), Germany (Company A Konzern), Japan (Company ALife), Australia (Company A Asia Pacific), and Belgium (Company A Belgium).

The company, which started as a sleepy collection of mutual insurance companies, is today one of the world's largest insurers and a financial management powerhouse. Company A France, the French division of Company A SA saw its 2009 revenue rise 11% to EUR 24.5bn. Company A France's life insurance revenue rose 14.5% in 2009 and property and casualty revenue rose 1.6%, according to a company spokesman in January 2010.

Company A’s business model entails fortifying, consolidating and developing organic growth-retaining existing clients and acquiring new ones-to ensure that the Group is able to seize genuine opportunities for external growth. Company A's development efforts are focused on the most profitable segments, and the Group seeks to enhance its positioning in developed or high-growth markets.

Multi-tiered: Company A has Bancassurance& Distribution Partnerships. Acquisition of 3 brokers on the UK SME market; The combined entities become the UK's 2nd largest SME broker with a 4% market share. Company A Direct (Poland).

Local Market Issues

Strategy

Financials

Distribution Channels

Estimated Ranking Company A total revenues EUR 24.5bn (2009)

Key business classes All business classes

Approximate Size Market Capitalisation USD 47.6bn (February 2010)

Licence Top national insurer with headquarter in ParisAdditional Info

Website Group Financials1H 2010 N/A


FR: Local Insurers Back To > Insurers Dashboard

Back To > Content

© Lloyd’s

FR: Soft Intelligence by class

Tota

l M

AT G

WP in

mill

ion

EU

R

SOURCE: Premium figures are based on: CEA, “European Insurers in figures”, (October 2009); Miscellaneous based on Legal Expenses + (Total figures – Motor –MAT – Accident & Health – Motor – Property –Liability); all figures in constant EUR

MAT


Back To > Premium Dashboard

Back To >Content

Headlines:

The French market for marine, aviation, transit and space business is the fourth largest and among the most international in

the world.

Axco estimates that the French market insures the interests of up to 5,000 vessels under foreign

flags belonging to 500 ship-owners in 50 countries. The market has its own policy wordings and clauses, although these are similar to London's with the important exception that, as

stipulated in the Code des Assurances, the burden of proof

is upon the insurer.0

500

1,000

1,500

2,000

2000 2001 2002 2003 2004 2005 2006 2007 2008



© Lloyd’s

COMPARE COUNTRIES 1

Compare Countries provides high level

statistics for the economy, insurance market

and Lloyd's business to compare countries

worldwide and by region.

> www.lloyds.com/COMPARECOUNTRIES


COUNTRY PROFILES 2

Country Profiles are 5-page summaries of

key economic, insurance and Lloyd’s

business for 39 individual territories.


MARKET PRESENTATIONS 3

Market Presentations contain insights offered

by Lloyd’s Country Managers on opportunities

and challenges for Lloyd's in their markets.

> www.lloyds.com/MARKETPRESENTATIONS

REGIONAL WATCH 4

Regional Watch is an interactive database

for Managing Agents only which includes

intelligence on key players, business classes

and distribution.

> www.lloyds.com/REGIONALWATCH

Heat map of key indicators

Benchmarking tool

Easy to use

Summary fact sheets on 39 territories

1-page overview of insurance market

1-page guide to Lloyd’s premiums and licence

Local intelligence

Key opportunities & challenges

Lloyd’s activities

Interactive database for 70+ markets

Class of Business trends for key markets

Key players analysis for key markets

To be launch

ed in N

ovember 2

010

To be launch

ed in N

ovember 2

010


http://www.lloyds.com/COMPARECOUNTRIES

http://www.lloyds.com/COUNTRYPROFILES

© Lloyd’s

Market Intelligence vision

“Providing world class market intelligence on the world’s insurance markets”

2010 Priorities

> Building intelligence on the UK shared via Regional Watch

> Opportunity focused Market Presentations from Lloyd’s Country Managers

> 4 In Market Visits in European territories to build & share intelligence

> Building intelligence to better capture profitability of business classes


© Lloyd’s

Events Programme Increase support and coordination from London – in partnership with the Market Providing a broad range of local promotional events Greater ownership by the Country Manager

Number of events 2008 – 58

2009 – 73 (+26%)

2010 – 148 (+103%)

H2 2010 Events Programme: www.lloyds.com/The-Market/Communications/Events

Increased focus on Market Presentations

Past Market Presentations can be accessed: www.lloyds.com/marketpresentations

> Future Market Presentations: see next slide for schedule

> Meet the Market Event

> Class of Business Event

> Third Party Event

> Inwards Promotional Event

> Coverholder Networking Event

Click any box for detail


http://www.lloyds.com/The-Market/Communications/Events

http://www.lloyds.com/marketpresentations

© Lloyd’s

Market Presentations

2H 2010 Market Presentations (45 minutes – 60 minutes)

Hong Kong: SEE: www.lloyds.com/marketpresentations Italy: SEE: www.lloyds.com/marketpresentations France: SEE: www.lloyds.com/marketpresentations China: SEE: www.lloyds.com/marketpresentations Brazil: 26 October 2010 04:00 PM, Lloyd’s Gallery 11, PR 2 & 3 South Africa : 16 November 2010 09:30 AM, Lloyd’s Gallery 11, PR 3 & 4 Switzerland: 07 December 2010 04:30 PM, Lloyd’s Gallery 11, PR 3 & 4

Japan: 14 December 2010 09:30 AM, Lloyd’s Gallery 11, PR 2 - 4

Invites will be sent out to all Lloyd’s Brokers and Managing Agents 3 weeks prior to the event.

> If you want to pre-register your attendance, please email: [email protected]


(CHANGE)


© Lloyd’s

“Meet the Market Event”‘A Lloyd’s hosted full day event that promotes and raises the profile of the Lloyd’s Market within the local market.

A key aspect of this event is the replica of the Lloyd’s Underwriting Room – Boxes are available for MAs, CHs and Lloyd’s Brokers to host and meet with the local market’

Event Programme (Spanish Insurance Week)

09.30 Opening

10.00 Round table: Kidnap & Ransom. Legal framework and Practical Examples, Point of view: Insured, Legal Expert, Negotiator and Insurer

11.30 Coffee Break

12.00 Round table. Medical Malpractice. Experience and solutions, Point of view: Doctor Legal Expert & Insurer

13.30 Closing remarks and cocktail

REPLICA OF THE UNDERWRITING ROOMAt the same time, there will also be a room with an estimate of 30 networking tables, where CH, MA and Lloyd's brokers could meet the main Spanish players. Lloyd's Iberia helped organise the meetings.


© Lloyd’s

“Class of business Event”

‘A Lloyd’s hosted full or half-day event that promotes and raises the profile of the Lloyd’s Market and a specific class of business (or coverholder model) within the local market’

Event Programme (Hamburg)

15.00 Coffee and registration

15.45 Introduction by Volker Eutebach (Lloyd’s Market Relations Manager for Germany and Austria)

15.50 Keynote speech – Jose Ribeiro (Lloyd’s Director, International Markets)

16.10 Lloyd's update – Volker Eutebach

16.40 Neil Roberts (LMA) - Developments in the London Marine Market

16.50 Coffee break

17.00 Simon Stonehouse, Brit Syndicates Ltd. (Marine Hull Underwriter and Chairman of the Joint Hull Committee)

17.25 Nicholas Schymyck, R J Kiln & Co. (Head of Research and Development)

17.50 Finish (closing remarks from Volker Eutebach)

18.00 Cocktail reception / Networking Session (possible branded tables)


© Lloyd’s

“Third Party Event” (supported by Lloyd’s)‘‘Lloyd’s presence and involvement at events organised by third parties (typically industry associations and bodies). There are three broad categories of involvement at third party events; Sponsorship (of an event or part of an event), Speaking or presentation slot and Lloyd’s function during or alongside an event (e.g. reception, dinner or lunch)’

Event Programme (AMRAE)

Day 1

12.00 – 17.00 Conference opens (Lloyd’s hospitality suite available for Lloyd’s Managing Agents, Coverholders and Brokers to use throughout the event for meetings)

19:30 – 21:00 Richard Ward Dinner, with key Senior French Brokers

21:00 – 22:00 AMRAE official cocktail party

Day 2

08:30 – 09:30 Richard Ward Breakfast, with key Risk Managers

10:00 – 11:00 Press conferences in Lloyd’s suite

11:30 – 12:30 Lloyd’s Cocktail Reception and Richard Ward’s welcoming

Use of the hospitality suite throughout the event for meetings (MA’s, Coverholders, Lloyd’s)


© Lloyd’s

“Inward Promotional Visit”

“A Lloyd’s-hosted full or half-day event that showcases and promotes the Lloyd’s brand to a select group of local industry stakeholders to include”

Event Programme (Irish Insurance Institute Visit to Lloyd’s)

11.30 Group Arrival at Lloyd's Reception (Met by CM & Phil McCarthy) followed by registration (collect business cards from delegates)

11.45 Keynote Welcome (Given by Chairman / CEO / Director or Country Manager if none in attendance/if appropriate)

11.50 Official Tour of Lloyd's

12.15 Presentation on Lloyd’s by CM and/or Market Development team

13.00 Buffet Lunch (with selected guests from Lloyd’s market, as appropriate)

14.00 Presentation by Lloyd’s Market stakeholder

14.15 Presentation on Lloyd's Regulatory Environment (if appropriate)

15.00 Formal Close by CM


© Lloyd’s

“Coverholder Networking Event”“A Lloyd’s hosted event with CM presentation for local Lloyd’s Coverholders, which aims to support our Coverholders by providing a networking platform to discuss areas of mutual interest and share experiences”

Event Programme (Ireland Coverholder Launch Event)

12.30 Guest arrival/introductions

12.50 Welcome by CM followed by PowerPoint Presentation in Boardroom (Inc. Key messages, Lloyd’s overview in region, how local Lloyd’s office

can assist CH, etc)

13.10 Keynote speech by Jose Ribeiro (Inc. Key messages,

Lloyd’s Strategic Plan and focus on Coverholders)

13.00 Photo Presentation to Lloyd’s Coverholder by CM/JR

13.25 Lunch buffet – extended networking session

14.30 Formal close by CM Programme

15.00 Formal Close by CM


© Lloyd’s

Managing Agent Appetite 2009

Source: Market Survey 2009 – Based on feedback from 38 Managing Agents and 19 of the top 30 Brokers

Feedback from 2009 Managing Agent and Broker CEO Survey – Developing Vs. Established Markets

Developing Markets

2

6

6

7

7

10

14

8

4

3

4

4

1

10

Russia

South Korea

Vietnam

India

Mexico

Turkey

Middle East



New licence development and office decisions are driven be the interests of the market

Research and development decisions are driven by MA and Broker interest

Market Intelligence focus is on those territories where Lloyd’s is established with a physical presence…

Established Markets

1

3

5

8

10

11

11

11

12

15

16

23

7

7

6

5

6

5

3

6

5

2

4

2

Poland

Portugal

Austria

Netherlands

Switzerland

Germany

Ireland

Nordic Region

France

Spain

Italy

UK

10

11

11

12

13

13

14

14

14

18

19

1

2

5

1

5

1

1

1

2

1

2

USVI

China

South Africa

Japan

Brazil

Hong Kong

Illinois

Kentucky

Singapore

Canada

Australia



…And also those developing countries where Lloyd’s has no presence

Market Intelligence aims to provide a platform for analysis and discussion on both established and developing countries


© Lloyd’s

Managing Agent & Broker Appetite 2009

Source: Market Survey 2009 – Based on feedback from 38 Managing Agents and 19 of the top 30 Brokers

Feedback from 2009 Managing Agent and Broker CEO Survey – Europe

Managing Agents’ Development Interests

Managing Agents’ Distribution Interests

Brokers’ Development Interests

Brokers’ Distribution Interests

4

5

6

6

5

7

6

8

8

10

9

8

3

3

4

4

6

6

8

7

7

6

7

9

1

2

1

2

2

2

2

2

3

2

3

5

0 5 10 15 20 25

Portugal

Netherlands

Poland

Switzerland

Austria

Ireland

France

Italy

Spain

Germany

Nordic Region

UK

Interested in developing business as a wholesale broker Interested in developing coverholder business

Interested in other development (e.g. retail dev, local office)

17

18

19

20

18

20

20

22

21

21

22

22

9

10

10

11

11

13

12

12

13

13

12

14

0

1

2

1

1

1

1

0 5 10 15 20 25 30 35 40

Ireland

Poland

Spain

Italy

Switzerland

Portugal

UK

Austria

France

Germany

Netherlands

Nordic Region

Interested in developing brokered business Interested in developing coverholder business

Interested in setting up a service company

1

3

5

8

11

10

11

11

12

15

16

23

7

7

6

5

3

6

5

6

5

2

4

2

0 5 10 15 20 25 30

Poland

Portugal

Austria

Netherlands

Ireland

Switzerland

Germany

Nordic Region

France

Spain

Italy

UK

Active in country, strong interest in developing business

Not yet active in country, strong interest in entering the market

5

7

8

6

8

7

9

10

8

10

12

15

2

3

1

3

1

3

1

1

1

0 2 4 6 8 10 12 14 16 18

Austria

Switzerland

Poland

Portugal

Netherlands

Ireland

Italy

Germany

Spain

France

Nordic Region

UK

Active in country, strong interest in developing business

Not yet active in country, strong interest in entering the market


© Lloyd’s

2010 Priorities – Licence Development

Czech Republic

EXPLORE: COVERHOLDER LICENCE

Seeking and Establishment Licence for conducting coverholder business

Turkey

LOBBY: DIRECT BUSINESS ON EU BASIS

Lobby for ability to do coverholder business on a direct basis.

> www.lloyds.com/CRYSTAL …summarises Lloyd’s current global licence positions

> Europe

Hungary

EXPLORE: COVERHOLDER LICENCE

Explore options for conducting coverholder business


http://www.lloyds.com/CRYSTAL


© Lloyd’s

2010 Priorities – Licence Development

India

LOBBY: LLOYD’S RECOGNITION

Lobby for Lloyd's recognition & ability to write onshore Reinsurance business

Africa

REVIEW: LICENCE POSITIONS

Review licence permissions in key territories.

China

EXPLORE: DIRECT LICENCE

Clarify direct operating model options & evaluate options and assess market appetite for options

Asia Pacific

REVIEW: COVERHODLER LICENCE POSITIONS

Clarify RI coverholder permissions

> www.lloyds.com/CRYSTAL …summarises Lloyd’s current global licence positions

> IMEA > Asia Pacific




© Lloyd’s

2010 Priorities – Market Visits

Russia

CONDUCT: MARKET DEVELOPMENT VISIT

Establish Market Development Group and conduct market development visit with Lloyd’s Market Participants

South Korea

CONDUCT: PROMOTIONAL VISIT

Promotional visit with regional participation (e.g. Hong Kong & Singapore.)

Mexico

CONDUCT: MARKET DEVELOPMENT VISIT

Establish Market Development Group and conduct market development visit with Lloyd’s Market Participants (depending on appetite)

> www.lloyds.com/NEWS_CENTRE/EVENTS …lists Lloyd’s Events by date & location

> Emerging Markets

Vietnam

CONDUCT: PROMOTIONAL VISIT

Promotional visit to raise Lloyd’s profile

Seminars / Networking Opportunities with local market participants

Seminars / Networking Opportunities with local market participants

© Lloyd’s

Mar ket Devel opment tr ip t imel ine

Tuesday (25th May)

- Flights to Moscow

Wednesday (26th May)

- Visit offices of 2 insurance companies, broker lunch, corporate clients

dinner

Thursday (27th May)

- Morning meetings, lunch networking event, Lloyd’s event and cocktail

reception

Fr iday (28th May)

- Visit insurance company

- Flight to Heathrow

© Lloyd’s

Mar ket Devel opment t r ip t imel ine Monday (19th April)

- Flights to Mexico City

Tuesday (20th April) – Mexico City

- Presentation on the business environment in Mexico

- Seminar with insurance industry (insurers, reinsurance brokers, key

assureds)

- Evening networking event at British embassy with key assureds

WEDNESDAY (21st APRIL) – Monterrey

- Monterrey seminar and networking lunch (Reinsurance brokers, key

assureds)

THURSDAY (22nd APRIL) – Mexico City

- Presentations by local insurance companies

- Lunch and presentation by government entities


http://www.lloyds.com/NEWS_CENTRE/EVENTS

© Lloyd’s

2010 Priorities – Market Intelligence North America

REGIONAL WATCH MONTHLY UPDATES

California, Texas, New York, Florida, Illinois, Kentucky

REGIONAL WATCH QUARTERLY UPDATES

Pennsylvania, New Jersey, Georgia, Louisiana, South Carolina

MARKET PRESENTATIONS

Canada & US

Latin America


Brazil & Mexico

REGIONAL WATCH ANNUAL UPDATES

Argentina, Venezuela, Colombia, Chile & Peru


Brazil

Europe


Germany, France, Italy, Russia, Spain, Netherlands, Poland, Sweden, Switzerland, Norway, Austria, Denmark, Finland, Ireland


Turkey, Belgium, Greece, Czech Republic, Romania, Israel, Hungary


All Type 3 Offices

IMEA


South Africa


India, Saudi Arabia, UAE, Qatar, Bahrain


Iran, Nigeria, Algeria, Pakistan, Kuwait, Egypt, Bangladesh, Kenya, Sri Lanka


South Africa

Asia Pacific


Japan, China, Australia, Hong Kong, Singapore


South Korea, Vietnam


Indonesia, Taiwan, Thailand, Malaysia, Philippines, New Zealand, Macao


All Type 3 & Type 4 Offices

NEW MARKET INTELLIGENCE


Develop new opportunity-focussed presentations by Country Managers

IN MARKET VISITS

Develop new class of business intelligence in 4 European markets

BROKER INTELLIGENCE

Develop new market intelligence for brokers on key emerging markets.

UK REGIONAL WATCH

Develop a UK Regional Watch product for publication

> www.lloyds.com/MARKETINTELLILGENCE …lists all Market Intelligence products


http://www.lloyds.com/MARKETINTELLILGENCE

http://www.lloyds.com/MARKETINTELLILGENCE

The detailed country-level Lloyd’s data used in this document is based on calendar year signed gross premiums sourced from Xchanging. This differs from the Lloyd’s data published in the Annual Report. The accounting-level Lloyd’s data published in the Annual Report is based on calendar year written gross premiums sourced directly from Syndicates. Differences are therefore explained by (1) the timing differences between written and signed gross premiums and (2) inconsistent use of rates of exchange between Syndicates and Xchanging.

Please note the information contained in this document is based upon data collected from Xchanging and may be incomplete for some classes of business; for instance a substantial figure, which is missing from the REG 258 data set is comprised of UK Motor, which is not processed by Xchanging.

Lloyd’s figures are based on gross signed premiums based on figures processed by Xchanging by processing year and country of origin.

Gross Premiums: Original and additional inward premiums, plus any amount in respect of administration fees or policy expenses remitted with a premium but before the deduction of outward reinsurance premiums.

Country of Origin: Denotes the country from where demand for the insurance / reinsurance emanates; i.e. the coverholder or policyholder, irrespective of the country to which the risk is classified for regulatory reporting purposes.

Processing Year: Relates to the calendar year in which the premium, additional or return premium is processed by Xchanging, irrespective of the actual underwriting year of account of the risks (which is determined by the inception date of each risk).

Example: A policy holder in the UK insuring a holiday home in France would be classified as a UK risk by “Country Of Origin”, but “French” for regulatory reporting purposes. Similarly a risk incepting on 1st December 2007 would be classified at 2007 “Underwriting Year of Account” but may not be processed by Xchanging until 2008 and so be allocated to the 2008 “processing year”.

Disclaimer“This document is intended for general information purposes only. Whilst all care has been taken to ensure the accuracy of the information Lloyd's does not accept any responsibility for any errors or omissions. Lloyd's does not accept any responsibility or liability for any loss to any person acting or refraining from action as a result of, but not limited to, any statement, fact, figure, expression of opinion or belief contained in this document".


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