Florida Department of Health IT RESPONSE EQUIPMENT/SERVICES.

Florida Department of HealthIT RESPONSE EQUIPMENT/SERVICES

FLORIDA DEPARTMENT OF HEALTH

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DPC Hotline: (850) 617-1900


Fleet


Our Tow Vehicles:Diesel 4x4, Crew Cab,Dual Axle

Additional Equipment:– Brush Guards and 9-ton Winch– First response communication tools– First response mechanical tools– CB Radio Communications– Dual fuel tanks, approx. 120 gallon total

capacity


CAPABILITIES: Transport Vehicles

1 – 26’ Box Truck•5,000lb lift gate•Used to transport• Server room chillers• Power infrastructure

cabling• Data and Voice

Supplies


7 Mobile Communication Units (MCU01 – MCU07)

• Provides Data and Voice Communications

• Stocked with IT equipment required to rebuild or repair infrastructure.

• Climate controlled, secured storage and/or office space

• 2 berths for staff in primitive responsescenarios

Disaster Recovery Server Sets


Recovery Server Sets

Seven Server setsOne set has been used for recovering all mission essential data services for a region

All seven sets have been used to recover all DOH mission essential services.



• YOUR SUBTOPICS GO HERE

FIELD PHONE CONNECTIVITY


Field Phone Connectivity

Warehouse Ceros 1U-2 PRI-8 FXO / 16 FXS

Nortel 81c

DR Ceros 3U-4 PRI ports

-24 FXO ports-24 FXS ports

CSC Asterisk

Tallahassee PSTN


Disaster Recovery VoIP System

Full PBX function

Provides DOH phone numbers

Can be used as isolated phone system

Full call control

Completely customizable

Provide satellite phones and fax

Terminate existing CO lines on-site

Unencumbered by complex licensing

GENERATORS


Generators

DOH IT has generators available for Continuity of Operations and Disaster Recovery

• 8kW diesel generators to power Mobile Communications Units

• 8kW & 10kW gasoline generators for small networks or single 1 ton air conditioner

• 60kW generator for a Data Centers or a 12 ton air conditioner

• 200kW generator for Data Center plus clinic with A/C


GENERATORS: 8kW MCU

• Mounted on each MCU trailer• Powers the satellite system, roof

mounted A/C, and any other equipment in the trailer

• More than 60 hours of runtime on 20 gallon tank


GENERATORS: 10kW

• The 10kW gasoline generators are portable (wheeled) units

• 10kW provides approximately 83 Amps at 120V

• Power connections are made with standard 15/20 amp extension cords or with 30 amp extension cords with twist lock connectors


GENERATORS: 60kW

• Trailer mounted diesel generator• 60kW provides approximately 500

Amps at 120V• Provides 120V, 240V or 460V (three

phase)• Connections are made with bare wire

(stripped) and standard 120V 15 amp plugs

• Will run about 4 days on 150 gallons of diesel fuel with moderate load


GENERATORS: 200kW

• Trailer mounted diesel generator• 200kW provides approximately 1,666

amps at 120V• Provides 120V, 240V or 460V (three

phase)• Connections are made with bare wire

(stripped)• Will run about 24 hours on 150 gallons

of diesel fuel with moderate load

Cisco Parabolic Dishes


Requirements

Provide wireless data signal where:• Distance and/or terrain prevent

cabling.• Network connectivity is not available

at nearby location• Secure method of transmitting DOH

data when necessary for field and disaster response events


Capabilities

• The Cisco parabolic dishes can be used to transmit data up to 15 miles provided there is a clear line of sight between the dishes

• The bridge used to convert the data back into a LAN is capable of doubling as a wireless access point for non-DOH traffic

• Supplemental access points are available for other configurations

Med 82 Radio & Repeater Project


Med 82 Repeaters and Radios

What is MED 82?• Med 82 is a radio

channel with a set frequency to be used specifically for ESF8 medical response teams. We use this 400mhz frequency for our communication needs during an event.



How does it work?• Med 82 radios utilize antennas and

base station repeaters in order to broadcast the frequency within a certain radius. Of course, the higher the antenna, the more coverage area you will get.

• The base station can be permanently mounted or placed in a strategic area based on response needs.



• Currently maintain13 repeaters which we can deploy to an event. A single repeater, when accompanied by a telescoping mast for the antenna, can offer a coverage area of up to 10 miles.

• Handheld radios must be programmed for the Med 82 frequency and can be utilized with any repeater also programmed with this frequency.

• The base stations are also fully programmable for other frequencies that may be useful within certain counties during an event, such as the Med 8 channel (utilized by local hospitals, and emergency medical personnel) and Med 8 T\A, which is a talk around channel.Please consult your DPC for specifics regarding channel usage.



• Radio communications are vital during an event. This is never more evident than when cellular connectivity is completely lost which commonly happens during a large scale eventsuch as a tornado or hurricane.

Portable Air Conditioning Units



Several portable air conditioning units available for Disaster Recovery and Continuity of Operation

– 1 ton A/C units for a server room– 5 ton A/C units for a larger server

room and/or an office– 12 ton A/C units for offices or

clinics



1 ton A/C• Used to cool a 400 – 500 ft2 room, such

as a server room or network closet• Runs on 110 V • Requires a dedicated 20 amp circuit• Can be set up with drain hose in some

environments, others will require water bucket to be emptied every 12 to 24 hours

• Multiple units staged for deployment at all times



5 Ton A/C• Cools up to 2,000 ft2

• Provides 60,000 BTUs• Runs on 3 Phase power• Requires 30 Amps• Should be indoors or at least under

cover from rain• One unit staged for deployment



12 Ton A/C• Can cool several large rooms• Requires 208/230/3 Phase power• Draws 100 Amps• Portable (weighs 1,200 lbs)• Can be run outdoors• Two units staged for deployment

Logistical Information Displays



• Seven 46 inch LCD Televisions available for use during events

• Provide information to the public• Disseminate information to field staff

during an event Areas which are off limits or hazardous Provide current staging area information Display shift schedules Provide contact information for various

personnel



• Information is run from local laptop or pulled across the network from server in Tallahassee.

• Can be used to stream information, such as news from CNN or The Weather Channel.

• Can be used with the Polycom video conferencing system

IT Assessments


IT Assessments

The goal of an IT Assessment is to determine the current state of an IT environment, propose improvements that will result in a more effective and efficient IT operation, and specify how and where to enforce policy.

17 major categories are observed, in accordance with the Department of Health’s ITIL initiative. This initiative references the IT Infrastructure Library (ITIL), which is the framework for outlining worldwide-accepted best practices for IT service management.

http://dohiws.doh.state.fl.us/Divisions/IRM/ITIL/index.htm


Standards, Policies, Tools, Resources — EVERYWHERE!

Help Desk System

SPITS

CIO Brown Bag Call

SysAdmin Bi-Weekly Call

DOH IT Policies

Risk Assessment

COOP-IT

Schedule-IVC

Security Bulletins

System Administrator SharePoint Portal

ITSW

ITIL

Asset Management System

DPCs

COOP Planners

Security Coordinators


DOH ITA – Process Flow


IT Assessments

Contact your Regional Disaster Preparedness Consultant (DPC) for more information

Security IT Assets During a Disaster Recovery



• Spare computers staged for disaster recovery purposes are often unpatched. These should be updated with current patching levels BEFORE placing on the network.

• Updated patch installs should be kept on thumbdrive or compact disk.



• Recovery server needs to undergo same hardening process as any other production server. The DOH hardening document should be part of your standard driveaway kit along with any other recovery documentation.

• Avoid granting administrative privileges to standard users.


Questions?

Thanks for your attention. Any Questions?

Florida Department of Health IT RESPONSE EQUIPMENT/SERVICES.

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