Florida 911 Test Prep Preview

This course is designed to assist individuals who will be either taking the 911 Public Safety

Telecommunicator Program state exam, or helping someone who is.

Free Online Training • Who is this course for?

o It is for anyone who needs to take the 911 Public Safety

Telecommunicator state exam.

o Trainers who wish to have an additional resource for their students

• Why is it free? o This was created as an online resource by a fellow dispatcher, Dianna

Sandora. She used it to help her pass the state test and wanted to make

it available to others.

o This is a work in progress, she will be adding additional tools along the

way.

• How do I find out more about this online training? o Go to www.florida911test.com

o There you will find a blog about the certification, test taking help and a

free ebook “10 Things You Can Do To Pass Any Test Guaranteed”

Overview The following pages are designed to give an overview

of the Florida 911 Test Prep site and the steps needed

to complete in order to get full access and to take

advantage of this free resource.

Create user account

Creating your user account.

Student desk top

After signing in this is the first screen that the student will see. Note that to the left on the list to “enrol* on a new course”. Click this to select which topic you would like to enroll in

*Note the software that was used to design

this site is French which is why enroll is spelled “enrol”.

Select a class to enroll

Each category corresponds with that section in the state study guide.

Example: Enroll in 1.0

Click the icon above to register for the course

Once enrollment is successful this screen will show and student will need to click “back to my personal course list”.

Now the desktop shows enrollment

The course in now to begin lessons.

Course home page

Each course homepage contains a brief overview of the topic as well as the location of documents available for view.

Documents

Clicking on the Section 1.01 URL, will direct student to an online PowerPoint presentation which can also be downloaded

Exercises

Each topic has at least one quiz some sections have more than one

Selecting one of the quiz titles will direct the student to that quiz

At the beginning of each quiz there is a message explaining where the student can refer to find the answers at the end of each quiz. Each quiz can be taken as many times as the student wishes.

Grading of Quiz Final score will show number correct out of total number of questions

For each question there is a certain number of points possible and the students score

Will compare answers to the correct answer

Explanations of each answer

Under the comments area is the explanation of the answer and where it can be found in the study guide. It will either show the entire line, as with this example, or if it is a longer section it will just give the section location where the answer can be found in the study guide.

Result tracking

Each section allows for tracking of access to the various areas of the site as well as keeping track of the scores that the student gets on their assignments. This is useful not only for the student but also a trainer who would like to know their progress.

Final Exams The student can enroll in the final exam

section for tests to simulate the state

exam

Enroll

Click on the “Final Reviews”

Final review registration

Select Final reviews

Click the icon above to register for the course

Final overview

The student can select which “final” they would like to take. Each one can be taken as many times as they wish.

Conclusion • This is not an all inclusive study guide, but is

designed to assist individuals who will be taking the

911 Public Safety Telecommunicator state

Certification exam.

• It is also a resource to provide trainers with a tool

that will assist their students.

• For more information about the State of Florida 911

Dispatcher test please go to the department of

Health website.

• For more information about this Free training

resource please go to www.florida911test.com

Getting to know your coach Dianna Sandora:

• Dianna taught a Florida State pre-licensing class for the

2-15 and 2-14, Life, Health and Variable Annuity, for

almost 4 years and offered extensive training and other

tools to assist in preparing for that exam as well as the

Series 6, 26 and the mortgage broker license for ten

years.

• Having retired from the financial services industry in 2009,

she has reinvented herself and found her new calling as

a dispatcher for a university police department.

• When she learned of the new dispatcher certification

she knew that she had to use the skills that she learned

over the years to help her fellow dispatchers and officers

that needed to pass the new exam.