13 NEW REASONS

TO RETHINK YOUR

DATABASE

OUTSOURCING

STRATEGY

1 NASTY, HIDDEN

BOTTLENECKS: Application performance problems

often lead back to the database,

which can be the nastiest of

bottlenecks—and the most difficult to

find amongst log files, code, and

architecture. Every minute counts

when the app is linked to revenue.

Senior DBAs have virtually seen it all

and can ultimately help save you time

and money when considering

opportunity costs.

2 MORE DATA, MORE DATABASE: Large databases need more tuning, backup, recovery, and upgrade

support. And according to Noel Yuhanna in a post written for Forrester,

“The average database-to-DBA ratio is often constrained by the total

size of the databases being managed, which tends to be around five

terabytes per DBA.” However, this can vary widely based on database

technologies used. Elasticity in DBA staffing will be crucial now and in

the years ahead

3 CRM TECHNOLOGY AND

ALL THINGS RELATED: Customer relationship management

and marketing-related technology, such

as inbound marketing and lead

generation tools, are higher priority

than ever and result in an influx of

customer and prospect data, as well as

BI requests. Working with a provider to

build or tune the supporting databases

to enable CRM and inbound marketing

objectives can help balance pop-up

priorities like these with day-in-the-life

maintenance.

4 BI SHINES

A BRIGHT LIGHT ON IT: Database and information management are

now priorities for both business stakeholders

and IT. BI mobility will also be invaluable to

many industries and is being adopted as part

of meeting modern objectives. Ultimately,

availability of data will be a key indicator of an

IT organization’s performance. Internal SLAs

and new technology adoption will likely need

to become more aggressive to keep pace with

expectations. Right-sourcing database

production support, including BI apps, can

ready your data for the spotlight.

5 FREEING UP YOUR IT THINKERS: Working with an external database management team and/or

dedicated on-demand DBA can help free up your IT thinkers to plan for

upgrades, migrations, restructuring, and other strategic projects.

6 THE DATABASE

MARKET EXPLOSION: According to Matthew Aslett with 451

Research, the database technology

market has seen dozens of new players

and niche offerings battling for your

business. The deluge of database types

over the last year has added to the

complexity (and art) of database

management. A skilled DBA resource

can help you pragmatically sort through

new options while managing your

current technologies.

7 TAKE A LOAD OFF: While it may seem like DIY database production support is budget

friendly, there are hidden costs to consider. Complex data requests can

strain your system for hours, slowing your infrastructure for other

users. And over-worked staff members are at risk of making serious

errors, which can result in costly downtime and hours of

troubleshooting. Why not strategically right-source certain database

functions with the end-goal of efficiency? Fixed-fee engagements can

also help simplify budget planning—saving you valued time for

management of core IT functions.

Restoration Mix

8 BRINGING BACKUP…UP AGAIN: Can you back up less to reduce storage costs or should you backup

more aggressively to establish new restoration point service levels? A

third-party perspective can help you assess your current needs and

any challenging areas, as well as where your company—and its

industry—are headed, to optimize your backup strategy.

9 THE THREE Vs: The growing volume, velocity, and

variety of unstructured data will be

a challenge for the most

sophisticated of IT departments.

There are dozens, if not hundreds,

of technologies and methodologies

being marketed to make the most

of this glut of information. With

some help from the right provider,

complex database management is

easier than you might think.

10 CHANGE

MANAGEMENT: Migrating data significantly

introduces the risk of errors. Senior

database management experts set

strict methodologies and are

trained in the specific technology

being managed. Relying on a

database expert can help prevent

lost productivity and revenue down

the road by helping to ensure data

integrity.

11 STAFFING EBBS AND FLOWS: As data management changes dramatically, your IT

department will likely experience a staffing flux or a gap in

needed skill sets. And what if your senior DBA quits or isn’t

performing? Senior-level external lifecycle management—

whether it’s five or 40 hours a week—will supplement your staff

and help ensure your database support doesn’t miss a beat.

12 SPRING CLEANING:

With lots of change on the

horizon, a project to sort out your

database inefficiencies, security,

and performance is a great

opportunity to evaluate your

provider before embarking on

more complex projects with them.

.

13 MDM PICKING UP STEAM: Interest in and adoption of Master Data Management and

Enterprise Information Management practices grew

significantly in 2012. If data governance needs are gaining

momentum in your organization, a trusted provider can help

you keep pace—from big picture planning and standards to

database code.

ABOUT MANAGEFORCE™:

Modern database management can feel like a juggling act. We’re always here to

lend a hand…or two. We’ll build a unique scope of work just for you, along with

custom SLAs based on your business needs. Whether you need daily maintenance,

a large-scale upgrade, or are looking to move your databases to the cloud, we’ll

make sure you’re covered while fitting into your budget.

> Databases: Oracle, Microsoft SQL Server, IBM DB2, MySQL, and Hadoop

> Platforms: Windows, UNIX, Linux, and AS400/iSeries

> Services: Production support, reporting and BI, cloud computing, and Big Data

Our average turnover rate is less than three percent, and the average experience

level of our employees is 10+ years. We’ve supported the needs of

enterprise/Fortune 500, SMBs, and public sector. All team members are based in

the U.S. Our database experts are never junior and have been employed by

technology leaders and Fortune 1000 companies.

© 2013 ManageForce Corporation.

All rights reserved. All marks are the property of their respective owners. 071913

www.manageforce.com 630.592.8648