Five Questions To Ask Before Scheduling Your Next Vendor Finalist Meeting
Five Simple And Profound Questions To Ask Staff
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Five simple and profound questions to ask staff Sweet TLC Ltd
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Five questions to ask members of staff re specific areas of performance. Source: www.boxofcrayons.biz
Transcript of Five Simple And Profound Questions To Ask Staff
Five simple and profound
questions to ask staff
Sweet TLC Ltd
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That’s five
Just five
Five simple and profound questions to ask.
Five simple and profound questions to ask.
Five simple and profound questions to ask.
Five simple and profound questions to ask.
Five simple and profound questions to ask.
Five simple and profound questions to ask.
Five simple and profound questions to ask.
Q1
What did you intend?
What did you intend?
This can be a simple restatement of their objectives
What did you intend?
What were they trying to achieve?
Q2
What happened?
What happened?
This is useful for just getting a sense of what really happened
What happened?
Rest assured that any person’s perspective of events is only one of the versions
What happened?
Collect both "the facts"
What happened?
E.g. costs, number of people involved, etc
What happened?
& differing opinions
What happened?
On what worked and what didn't work
What happened?
When commenting on another's role
What happened?
Capture specific behavioural events
What happened?
Rather than your own conclusion about what they did
Q3
What can you learn from it?
What can you learn from it?
There will be different levels of learning
What can you learn from it?
From the specific
What can you learn from it?
“When I do that the photocopier jams.”
What can you learn from it?
To the more abstract
What can you learn from it?
“This project wasn't close enough to my life purpose for me to be motivated.”
What can you learn from it?
Don’t be fixated on mistakes
What can you learn from it?
Pull out the positive
What can you learn from it?
“What went well?”
What can you learn from it?
“What do we need to capture for the future?”
What can you learn from it?
Also
What can you learn from it?
Ask
What can you learn from it?
“What still puzzles us?”
What can you learn from it?
Be clear about what is still a mystery
Q4
What should be done differently next time?
What should be done differently next time?
This is a powerful question
What should be done differently next time?
It plants the seed for the ‘next time’ conversation
What should be done differently next time?
Without these seeds, we default back to a collective memory
What should be done differently next time?
The collective memory of: “This is how we do things around here"
What should be done differently next time?
The collective memory does not capitalise on the collected wisdom
Q5
What should you do now?
What should you do now?
There may well be actions to take right now
What should you do now?
Things to do, people to connect with, etc
What should you do now?
As with all actions
What should you do now?
Set up accountability
What should you do now?
Accountability?
What should you do now?
What will be done, by whom and by when
Recap
Five simple and profound
questions
1. What did you intend?
2. What happened?
3. What can you learn from it?
4. What should be done differently next time?
5. What should you do now?
1. What did you intend?
2. What happened?
3. What can you learn from it?
4. What should be done differently next time?
5. What should you do now?
Source: www.boxofcrayons.biz
Thank You
Sweet TLC Ltd
www.sweet-tlc.co.uk
