Fundamental Interpersonal Relations Orientation-Behaviour(FIRO-B)Dr. Daisy ChauhanAssociate ProfessorManagement Development InstituteGurgaondaisy@mdi.ac.inM:9818762933

Reducing Blind Self by Receiving Feedback Negative feedback creates dissonance with the Self-image and may be threatening to the EgoWays of dealing with Negative Feedback:Defensive BehaviourConfronting BehaviourDefensive Behaviour creates an illusionConfronting behaviour can help in conflict resolution and also lead to self development

Fundamental NeedsPeople need others to establish compatible relationshipsIn striving to establish compatibility in interactions, three interpersonal needs emerge

These needs must be satisfied for an individual to function effectively and avoid unsatisfactory relationships.

Basic Needs: Inclusion : Recognition, belonging, participation Control: Influence, leading, responsibility Affection: Closeness, warmth, sensitivity

Modes:Expressed: towards others, initiates actionWanted: from others, wants others to initiate action

Need for InclusionNeed to establish and maintain satisfactory relation through interaction and associationNeed to feel self is significant/worthwhile, acknowledged and accepted as part of a groupPositive indicators: associate, interact, mingle belongNegative indicators: Exclusion, isolate, outsider, withdrawnSigns: Seeking fame, prominence, participation and recognition

Need for ControlNeed to establish and maintain satisfactory relation through use of power and controlExtent of power and prominence a person needsNeed to feel self is competent and responsible, excelling at what we do, and directing, guiding and influencing othersPositive indicators: Power, authority, influenceNegative indicators: Rebellion, resistance, followerSigns: Seeking respect

Need for AffectionNeed to establish and maintain satisfactory relation with respect to love and affection

Need to feel self is liked, being trusted, appreciated and having close and authentic relationships with others

Positive indicators: love, like, emotionally close

Negative indicators: Cool, emotionally distant

Signs: Touching, close emotional relationships

Analysis of FIRO-B ScoersManager: I C AExpressed 9 9 1Wanted 8 6 4

Subordinate:Expressed 3 4 6Wanted 2 3 8

I : (9-2) + (3-8) = 12C : (9-3) + (4-6) = 08A : (1-8) + (6-4) = 09

Any score higher than 6 has been interpreted to imply a strong possibility of incompatibility between individuals.

More compatibility among members implies positive group climate, less hostility, more productivity and faster problem solving