Financial Report - VKim TS 9-14 jb aligned with Trading ......Tajinder Sandhu, CFO Phil Ballance,...
Transcript of Financial Report - VKim TS 9-14 jb aligned with Trading ......Tajinder Sandhu, CFO Phil Ballance,...
Tajinder Sandhu, CFO
Phil Ballance, Senior Sales Director EMEA, UK Sales
17 September 2015
ServicePower PLC2015 Proactive One2One Investors Forum
www.servicepower.com Confidential and Proprietary, ServicePower Technologies
Disclaimer
This presentation is designed to provide information about ServicePower plc and its business and operations. It is intended as general information only and is not
to be relied upon for any particular purpose. In particular, no information contained in this presentation constitutes, or shall be deemed to constitute, an invitation to
invest or otherwise deal in any securities of ServicePower plc. Although we endeavour to ensure that the content of this presentation is accurate and up-to-date,
ServicePower plc gives no representations or warranty as to the accuracy or completeness of any information contained in this presentation.
Accordingly, no liability is accepted by such persons and they shall not be liable for any direct, indirect or consequential loss (including without limitation loss of
profit) or damage suffered by any person resulting from the use of the information contained in this presentation, or for any opinions expressed by any such person,
or any errors, omissions or misstatements made by any of them. Nothing in this notice excludes any remedy in respect to fraud or fraudulent misrepresentation.
This presentation is being supplied to you solely for your information and may not be copied, distributed, published, reproduced in whole or in part or disclosed to
any person or for any purpose whatsoever at any time. This disclaimer forms an integral part of this presentation, and this presentation is incomplete without it.
This presentation contains forward-looking statements, beliefs and opinions, which involve risks and uncertainties. Actual results and developments may differ
materially from those expressed or implied by these statements, beliefs or opinions depending on a variety of factors. Accordingly, there can be no assurance that
the projections or developments will be achieved and no representation or warranty is given as to the reasonableness or achievability, and no reliance should be
placed on any projections, estimations or forecasts or the statements, beliefs and opinions expressed herein. In addition, this presentation contains historical
information and it should be noted that past performance cannot be relied on as a guide for future performance.
This notice is to interpreted and construed in accordance with English law and any claims or disputes arising out of, or in connection with, this notice shall be
subject to the exclusive jurisdiction of the English courts. By accepting this presentation, you agree to be bound by the foregoing restrictions.
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Agenda
Introduction & Highlights• Tajinder Sandhu, CFO
Financial Review• Tajinder Sandhu, CFO
Business Development• Phil Balance, Senior Sales Director EMEA, UK Sales
Conclusions & Questions
“ServicePower provides connected field services solutions that bring
together all aspects of the field service value chain through the use of
innovative technology that accelerates business efficiency gains and
customer satisfaction while reducing costs.”
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About ServicePower
Longevity• Founded in 1996 – greatest longevity in the field service
industry
Visionary• Leading, recognized mobile workforce management software
• The leading wholly configurable algorithm based scheduling
engine that exists
• One of the two leading warranty claims/contractor dispatch
products
• Leading provider of Connected Field Services
Recognized
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About ServicePower
Global
• International footprint: deployments in 11 countries and growing with global contracts
• UK/EMEA HQ in Stockport, UK / Americas headquarters in McLean,VA
Multi-National Footprint
27%60%
6%
1%
1%
UK27%
US60%
Canada6%
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Significant Presence in Key Markets
Route to Market
Partner Ecosystem growing with newest resale partners in 2015: Concirrus, Qton,
Semit IT
High Penetration in Key Industries
Appliance, Electronics Manufacturing, and Insurance
Migration to SaaS Model
Highest percentage of deployments are SaaS
Appliance Electronics Manufacturing Insurance
Direct (96%) Partner (4%0
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Transforming Field Service
Customer Satisfaction is the #1 Metric in Field Service
Improved customer satisfactionRoute
Optimization
M2M Connected Services
Customer
Experience
• Higher first time fix rates
• Integrated IoT/M2M maintenance scheduling
• Predictive failure analysis
• Higher schedule adherence
• Real time operational intelligence
• Fully mobilized onsite process- “one and done”
• Expert, onsite collaboration
• Integrated contractor labour
• Higher margins
True ROI• Reduced costs
• Improved efficiency and productivity
• Shorter cycle times
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About ServicePower
Growth
• 27 different industries now use our mobile workforce management platform
• Increased new logo trajectory and strategic market attention
• Growing with improved profit trajectory and cash profile (also post-conversion of convertible debt)
• New products launched and new patent applications made in Q3 2015
Vertical Agnostic Platform
Appliance Manufacturing
Automobile Products
ConsumerRating & Info
ConsumerTransaction Processing
Equipment Manufacturing
ElectronicsManufacturing
Energy Services
FacilitiesManagement
Fire & Security/Manu
facturing
Food & Beverage
HVAC Manufacturing
InsuranceMailing & Comm.
Equipment Manufacturing
ManufacturedHousing
OPEManufacturing
Parts Distribution
Pool and Spa
ManufacturingRetail
Safety Services
Service
Telecom and IT Infa.
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Highlights
Trading comfortably in line with expectations during the first six months
Growth in new orders across all key market segments
Continued investment in product development resulting in new product in September 2015
Continued efficiency focus to improve margins
Successful conversion of convertible debt
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Financial Performance
Performance
£’m Trading Update Change H1-FY14 Movement
Revenue 7.0 13% 6.2 0.8
- revenue of a recurring nature 5.7 12% 5.0 0.6
EBITDA (0.2) 78% (0.8) 0.6
- EBITDA margin (2)% 85% (12.8)% -
EPS (0.3) 38% (0.5) 0.2
Net cash 0.7 15% 1.6 0.9
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Metrics
Requests for Proposals• 9 requests for proposals, and 7 requests for
information since January 2015
New Sales• 11 new sales in H1 2015
• 64% SaaS
• 36% Mobile Workforce Optimization
Patents Filed• Three for Quantum Annealing
Languages Supported• Spanish, French, English, German, and Turkish
in use now
• Data available and ready for additional countries
Product Launches• ServiceScheduling v 9.2
• ServiceMobility v 3.12
• ServiceOperations v 11.0
• Optimization on Demandtm v 1.0
• NEXUS FStm v 1.0
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Continuing Execution of Strategy
Sales Execution
• New logos
• Improved
Account
Penetration
• Expanded
Resell
Partner
Ecosystem
Operational Efficiency
• Improved Cost
Management
• Optimized Service
Offerings
• Controlled,
measurable sales,
marketing, and product
development
investment
Product Development
• Expanded
features/functions
• Migration to ‘Unified
Platform’
• New product releases
• Improved automation
and self-service
functionality
M&A/Partners
• Strategic
opportunities
identified
• Strategic acquisition
of partners that yield
new sales channels
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Outlook
First half in line with expectations with solid growth and confident in successful outcome for the year
Growing opportunities under negotiation with continued pipeline development and high proportion of recurring revenue (80%+)
Expanding and modernizing product portfolio
Improving profitability and cash profile
Successful conversion of convertible debt
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Questions?
Any Questions?
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