Final Mnp Report(2)
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Transcript of Final Mnp Report(2)
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MOBILE NUMBER PORTABILITY 2010-
2011
1. INTRODUCTION
Number Portability will allow subscribers to change their service provider whileretaining their old mobile number. Portability benefits subscribers and increases the level of
competition between service providers, rewarding service providers with the best customer
service, network coverage, and service quality.
Number portability is a circuit-switch telecommunications network feature that enables end
users to retain their telephone numbers when changing service providers, service types,
and/or locations. When fully implemented nation wide by wireline and wireless providers,
portability will remove one of the most significant deterrents to changing service, providing
unprecedented convenience for consumers, and encouraging unrestrained competition in the
telecommunications industry.
Mobile number portability (MNP) requires that mobile telephone customers can keep their
telephone numberincluding the prefixwhen switching from one provider of mobile
telecommunications services to another. In the absence of MNP, customers have to give up
their number and must adopt a new one when they switch operators. As a result, customers
face switching costs associated with informing people about changing their number, printing
new business cards, missing valuable calls from people that do not have the new number, etc.
Based on these considerations, many regulatory authorities have imposed mandatory MNP
or are about to require its introductionso as to reduce customers switching costs, attempting
to make mobile telecommunications more competitive.
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2. HISTORY
The worlds first country to introduce MNP was Singapore in 1997, followed by the
UK, Hong Kong and the Netherlands in 1999. As of 2003, a number of other countries,
Especially in Europe, require MNP.
The Telecommunications Act of 1996 (TA 96) tore down most of the significant barriers to
unfettered competition in telecommunications. However, the inability of end users to retain
their telephone numbers when changing service providers or types could potentially dissuade
consumers from making such a change, threatening to hinder industry competition and
growth. Congress addition of Section 251 (b)(2) to TA 96 addressed this obstacle by
defining number portability, requiring that all carriers deploy it, and setting deadlines for
implementation. FCC Docket No. 95-116 (In the Matter of Telephone Number Portability)
and subsequent FCC orders and reconsiderations reinforced Congress mandate and set the
machinery in motion to implement number portability.
The actions of both Congress and the FCC enabled consumers and businesses to choose new
providers, services, and locales while retaining their phone numbers, thereby fostering
competition in the telecommunications industry.
To ensure standardization across platforms for all participants, the FCC instructed the North
American Numbering Council (NANC) to determine which number portability method to
employ. Several options were investigated. The location routing number (LRN) method was
chosen because it appeared to be the most efficient and is now successfully implemented in
the wire line environment. The NANC then created the Local Number Portability Working
Group (LNPA-WG) and empowered it to select the appropriate technology, create standards,
determine operational processes, and develop and implement a deployment strategy. To
fulfill its responsibilities, the LNPA-WGwas granted the authority to convene appropriatesubcommittees as needed. Subcommittees created include the National Number Pooling and
Slow Horse groups, as well as the Wireless Number Portability subcommittee, which defines
integration issues between the wireless and the wireline industries. NeuStar was named the
Number Portability Administrator and operates the Number Portability Administration Center
(NPAC).
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3. NUMBER PORTABILITY
Mobile number portability (MNP) enables mobile telephone users to retain their mobile
telephone numbers when changing from one mobile network operator to another.
Or
Mobile Number Portability means the facility which allows a subscriber to retain his
mobile telephone number when he moves from one Access Provider to another irrespective of
the mobile technology or from one cellular mobile technology to another of the same Access
Provider.
Types of mobile number portability
There are three types of number portability:
The government has defined and mandated three basic types of number portability: service
provider portability (commonly referred to as Local Number Portability), location portability,
and service portability. The three types may be combined to form variations on number
portability services.
Service provider portability
Location portability
Service portability
3.1. Service provider portability: Service provider portability or Local Number Portability (the term Local NumberPortability will continued to be used in referencing service provider portability), as defined in
the Telecommunications Act of 1996, is the ability of end users to retain existing directory
numbers at the same location as they change from one service provider to another.
With the introduction of local number portability, individual directory numbers in one
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Numbering Plan Area - Central Office Code (NPA-NXX) may be moved to a different
telephone switch. Therefore, the first six digits of a directory number (NPA-NXX) no longer
uniquely identify the switch that serves that customer. To identify the correct switch, the
concept of a location routing number (LRN) was introduced by industry experts and
approved by the FCC. Each switch that hosts portable numbers will be assigned a 10-digit
LRN that will be used in routing a call to that switch.
3.2. Location portability:
Location portability, as defined in the Federal Communications Commissions (FCC) First
Report and Order, Docket No. 95-116, released July 2, 1996, is the ability of users of
telecommunications services to retain existing directory numbers without impairment of
quality, reliability, or convenience when moving from one physical location to another. In
this case, a given telephone number could be associated with any network termination device,
independent of location.
Location portability would allow customers to take their directory number when they move to
a geographic location outside of the original rate center. In the Second Memorandum Opinion
and Order on Reconsideration regarding FCC Docket 95-116, the FCC concluded that
nothing in the Act would preclude it from mandating location portability in the future;
however, no requirements have yet been designated or mandated
3.3. Service portability:
Service portability, as defined in the FCCs First Report and Order, Docket No. 95-116, is the
ability of users of telecommunications services to retain existing directory numbers without
impairment of quality, reliability, or convenience when switching from one service to another
service provided by the same carrier. The FCC has not addressed service portability at this
time, and requirements for service portability are still undefined.
In most countries, location portability and service portability are not enforced, and only
operator portability is implemented. There are two reasons for this. First, operator number
portability is considered essential for fair competition among operators, while location
portability and service portability are typically treated as value-added services. Second,
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implementation and operation costs can be significantly reduced if service portability and
location portability are not considered.
4. MOBILE NUMBER PORTABILITY (MNP)
ARCHITECTURE
Seven Basic components required to deploy MNP
Service Order Administration (SOA)
Number Portability Administration Center(NPAC)
Service Control Point Management Server (SCP MS)
Local Service Management System (LSM)
Signal Transfer Point (STP)
Service Control Point (SCP)
Service Control Point/Mobile Switch Center (SCP/MSC)
Service Order Administration (SOA)
Service order administration provides the functionality to interface to carriers order
and provisioning systems in order to update the NPAC for access by all other carriers. TheSOAs primary functions include subscription audit request/management; data
administration; data transfer to the NPAC; report generation; bulk-file parse and upload;
subscription tracking; legacy order entry interface; and logging. Depending on an individual
service providers requirements, the SOA may interface with multiple NPACs to allow for
nationwide number portability. The carrier-to-SOA connection may be custom-designed to
interface with existing carrier order entry systems. However, the SOA interface to the NPAC
is a common management information service element
(CMISE), providing subscription management functions as
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well as logging, error reporting, and alarm functions. Specific industry-approved interface
requirements are contained in the NANC Functional Requirements Specifications (FRS) and
Interoperable Interface Specification (IIS)
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Number Portability Administration Center (NPAC)
The FCCs First Report and Order, Docket No. 95-116 describes the third-party,
neutral database administration function in support of number portability. Called the number
portability administration center (NPAC), this database is designed to receive information
from both the incumbent and new service providers, validate the information received, and
download the new routing information when an activate message is received indicating that
the customer has been physically connected to the new service providers network. Each
ported number is a subscription version within NPAC that contains the new service
providers ID, the location routing number (LRN) associated with the new switch, and
routing data associated with additional services the customer may request (for example, line
information database (LIDB), calling name delivery (CNAM), and so on).
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Fig.1. Architecture of MNP
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The NPAC also maintains a record of all ported numbers and a history file of all transactions
relating to the porting of a number. The NPAC provides audit functionality and the capability
to retransmit subscription version information to local service management systems under
certain conditions. The NPAC is not involved in real-time call processing.
The NPAC provides management, administration, oversight, and integration of NPAC
operations, hardware and software development, and all maintenance related functions. It is
responsible for meeting performance standards established by the industry and providing user
and technical support services and training for industry participants on an ongoing basis.
Local Service Management System (LSMS)
The local service management system is a fault-tolerant hardware and software
platform that contains the database of information required to enable routing and call
completion to ported telephone numbers. The primary functions of the LSMS are
subscription management, network data management, service provider data management,
error processing and notification, transaction event logging and reporting, transmission of
activation/deactivation events to the network elements, and audits.
The LSMS interface with the NPAC provides real-time activation/deactivation information
upon download from the NPAC and can send responses to the NPAC once a message or
subscription version is processed. Similar to the SOA, the interface between the LSMS and
the NPAC is CMISE and contains capabilities for event logging, security, and alarming. The
LSMS is expected to mirror NPAC ported routing information and can request updates from
the NPAC in a variety of ways if database synchronization is in question. Specific industry
approved interface requirements are contained in the NANC FRS and IIS
Service Control Point Management Server (SCP MS)
The service control point management system provides interface services betweenthe LSMS and the SCP. The SCP MS may or may not be physically integrated with the SCP.
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Service Control Point
The number portability database contains the routing information necessary to support
number portability. The NPDB provides the LNP association between the called party and the
carrier LRN, identifying the switch to which the call should be routed. The NPDB stores all
ported numbers within the ported domain. Carriers can choose between two different LNP
databases architectures for accessing the LRN associated with a particular directory number:
an integrated STP/SCP configuration or an STP with an adjunct SCP.
An LNP SCP provides the LRN for a particular directory number. The correct routing
information for SCP-based services, including line information database (LIDB), calling
name delivery (CNAM), custom local area signaling services (CLASS), and inter-switch
voice messaging (ISVM) for a ported directory number, is determined by 10-digit global title
translation (GTT), also provided in the NPDB
The SCP is a high-transaction-oriented server that receives intelligent network (IN) and
advanced intelligent network (AIN) 0.1 LNP Transactional Capabilities Application Part
(TCAP) messages or Number Portability Request (NPREQ) messages from the SSPs/MSCs
using the SS7 network.
As an alternative, some providers deploy an integrated STP/SCP platform, which enables
high transaction rates but requires fewer infrastructures (links and ports).
Signal Transfer Point (STP)
The signal transfer point receives the LRN query from the SSP/MSC and routes the
query to the appropriate LNP SCP. The STP returns the SCP response to the SSP/MSC.
Service Switch Point/ Mobile Switch Center (SSP/MSC)The exchangecarrier owns and operates the service switching point/mobile switch center. Service
switching points must be able to generate an LNP query to the SCP (via the STP
network) when a call is placed to a telephone number in a ported domain. A ported
domain is an MSA that has implemented number portability. A query is generated on
any call to an NPA-NXX that has been marked as portable in the local exchange
routing guide (LERG) and NPAC with at least one ported number.
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5. TECHNICALASPECT
There are three types of technical solutions, they are:
1. Number Pooling
2. Number portability database (NPDB)
3. Routing Mechanisms
5.1. Number Pooling:
It is widely recognized that the current method of allocating NPA-NXXs in blocks of10,000 is inefficient and contributing to shortages of numbering resources. In an effort to find
a more efficient method of allocation, FCC had approved a National Number Pooling plan for
network resource optimization. Number pooling is defined as the ability to share an NPA-
NXX among several facilities-based carriers within the same rate center. The concept of
pooling is based on the fact that whole blocks of telephone numbers, held by some service
providers, are not assigned or in service. Pooling allows these currently unassigned blocks of
numbers to be reassigned to other service providers in need of numbers, as they request and
show need. With pooling, service providers can maintain a small supply of numbers for
expected subscriber assignment. As that supply depletes, service providers will request
additional numbering resources from the industry inventory maintained by the Pooling
Administrator.
When a "pooled" block of numbers is transferred from one service provider to another, there
is some critical information that needs to be broadcast across the region to ensure effective
data provisioning for call routing. To facilitate the broadcasting of "pooled" blocks and
associated routing data, the Location Routing Method, the same platform used for LNP could
be used for implementation of national number pooling. This method of resource allocation
allows NXXs within a given NPA to be shared among entities that offer service to
subscribers within a defined geographic area (rate center). Specifically, it allows the
assignment of numbers to competitive service providers in blocks of 1000.
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5.2. Number Portability Database:
The number portability database (NPDB) keeps track of the ported numbers and their
respective service providers. The NPDB information is used to determine the correct
terminating network for the calls and messages. The NPDB can be either centralized or
distributed. In the centralized model, there exists a single reference database containing data
for the numbers of all service providers. The reference database is frequently copied to
service providers operational databases. In the distributed model there exist multiple
databases, each containing subsets of the total data, e.g. only the numbers assigned to
particular service provider.
In most of the countries a centralized database is used, and typically managed by a
consortium of mobile network operators.
5.3. Routing Mechanisms:
All Call Query would be the method that would be used to handle calls after MNP is
implemented.
All ported mobile numbers will be maintained in a Local Number Portability Database.Every Access Provider will be assigned a code called Location Routing Number. The
MNP service provider will maintain a centralized database which would contain all the
mobile numbers of the nation and their corresponding current Access Providers location
routing number. When a call is made, the dialers network which has access to the MNP
service providers database will query the database to find the dialed numbers Access
provider. Based on the information the call is progressed further. This solution is an
expensive one but the authority feels that in long Term it would be a stable one. The setup
time of each call, whether the dialed number is ported or not is increased and would be
inefficient in case the porting volume turns out to be too low.
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Fig.5. All Call Query
The routing of calls to a mobile network associated with a ported mobile number can
be handled in multiple ways. The different methods can be divided into two broad classes:
direct routing and indirect routing. A report from the Electronic Communications Committee
(ECC 2003) lists four possible alternatives for call routing, one resembling direct routing and
the others belonging to the indirect routing class.
Fig.6. Routing Mechanisms
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In all call queries, the calls are routed directly from the originating network to the
terminating mobile network, requiring the former to determine the appropriate network for a
given number.
In onward routing, the mobile network originally associated with the called number identifies
the correct terminating mobile network and routes the call onward.
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In call drop back, the mobile network originally associated with the called number identifies
that the number is ported and releases the call back to the originating network together with
information identifying the correct terminating network.
In the fourth alternative, query on release, the mobile network originally associated with the
called number identifies that the number is ported and returns a message to the originating
network indicating that the number is moved. The originating network then queries a
database to obtain information identifying the correct terminating network.
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The routing method often depends on the type of the network the call originates on.
Distinction can be made between calls originating on
a mobile network within the same country,
a fixed network within the same country, and
a network in another country.
Furthermore, it may not be necessary for all networks in a particular country to use the same
routing method.
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6. MOBILE NUMBER PORTABILITY PROCESS
All Cell phones have special codes. These codes identify the phone, the phones owner,
& the service provider. Cell phones use high frequency radio signals to communicate with
cell towers located throughout the calling area. These phones operate in the frequency range
of 806-890 MHz
India is the 8th nation in Asia to launch MNP.
Around 60 countries have already adopted MNP
The process works as follows :
A customer who has a mobile number connection active for three months (90 days)
with Service Provider SP-A, wants to use new service from Service provider SP-B.
She wants to retain her current mobile number.
He/She goes to the SP-B. Fills up forms, giving him enough details. Decides on date
when to move into the new service.
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SP-B goes to the central agency. Either with one request or with bulk of them.
Queries for the details. This process is known as Dipping. The customer can be
charged for this. The dipping charge may not be more than Rs 19 per request per
customer. This is because the service providers need to setup infrastructure, and incursome expenses for portability.
The central agency checks with the SP-A. This could include verifying whether the
customer has paid all dues any completed pending commitments. The SP-A can also
choose to check with customer to verify the authenticity of the request. However SP-
A upon getting the instructions from Central agency need to finish the portability in
one hour.
In case, the customer wants to cancel the request, she can do it within 24 hours from
applying. In that case, she cant reclaim the dipping charge.
Once into the new SP-B, the customer cant move out and retain the number at the
same time for the next three months.
The entire process may take more than 2 days to a maximum of 4 days.
6.1. How to change your operator
The process is quite simple. It just involves sending an SMS, and submitting an application
form
The procedure...
1. Send an SMS to 1900 in the following format:
PORT
E.g. PORT 9123456789
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Fig.3. Procedure
2. You will receive a reply which will contain a unique 'porting code'.
3. Send this unique code to the mobile operator that you have selected, through an SMS. The
number to which you have to send your text message can be obtained from an operator's
website or, of course, from the ad blitz that will start soon.
Remember, again, this unique code is valid only for a few days (say, 15 to 30 days). You will
have to send this SMS to your new operator at the earliest. Else, you will have to repeat the
procedure described in point (1) above all over again.
4. Your existing operator will communicate with the new operator after checking if you have
any outstanding amount. If your account has a clear balance, the existing operator will go
ahead with the approval for the number porting.
5. The subscriber would also have to fill and submit the prescribed form for MNP to the new
operator. The subscriber would have to submit documents (like photo ID and address proof)
along with the MNP form to the new operator. Post-paid subscribers will have to submit a
copy of their latest bill as well.
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6. You will receive an SMS, which will provide the time and date for porting. According to
TRAI, it is mandatory for both the existing and the fresh operators to complete the process
for number portability within four days after the first SMS.
7. You will receive another SMS from the new operator, confirming the switch. Your mobile
phone may remain 'dead' or without network coverage for about two hours while the porting
takes place. But don't worryyou will be able to go 'live' again with the new operatorand
your old number.
8. Remember, you can change your operator only once in every 90 days.
Fig.4. MNP Process
7. MOBILE NUMBER PORTABILITY IN INDIA
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Worlds lowest call rate and fastest growing subscriber rate is what differentiates Indian
Telecom market from the other countrys market1, yet a mobile penetration rate of as low
as37.94% . The reason for this can be considered the rural areas where the majority of
population resides and the access providers find it hard to provide services at these remote
places. Another major reason is the economic status of the people. Still this is a growing
market with around 12-13 access providers spread across the nation while a few others only
providing services in selected few areas. The regulatory Authority, TRAI (Telecom Authority
of India), in the year 2006 among other plans and reforms came up with the plan of
implementation of Mobile Number Portability (MNP). It was suggested that by April 2007,
MNP will be implemented. But it has been delayed due to several reasons, the major onesamong them being,
Opposition from the mobile service providers asking TRAI to implement fixed
number portability before MNP.
Regulatory authority taking a lot of time in the analysis and planning.
Delay due to bidding for the MNP service providers.
Opposition from the Department of Telecommunication stating the technical
difficulties in MNP implementation
Absence of number portability is a major reason for customers not being able to switch from
their existing access providers even if they are not satisfied with the services of the operator
specially to the business person, for whom a change in number means communicating the
new number to the clients and other business associates and also requires modification in
stationary and other media through which the number is displayed. This can be taken as one
of the reason for decrease in the level of competition as the service providers know that the
customers will not move to other access providers
8. NUMBER PORTABILITY CHALLENGES
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As of now, the following things are not mentioned in the regulation. So, by all means, we
can conclude these will not be supported either.
If the customer has extra services, like caller tune, GPRS, voice mail and others alike,
then these services will be lost and need to be setup fresh again.
What for fixed lines? Local number portability includes some thing as Standard
Transfer, Like-for-Like Transfer. These are really challenging to setup and bill
accordingly.
It is remained to see how number portability steers Indian mobile market. As of now, big
service providers have always enjoyed their market presence, often boasting unlikely
customer subscriptions and various other things. Mobile Number Portability will test big
companies very badly.
9. BENEFITS OF MOBILE NUMBER PORTABILITY
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As a user, you can leave one mobile network and go to another one, if you are not
satisfied with the service. Your mobile number remains the same, you just change to a better
mobile network,that appeals to you.The customers also does not lose his/her old numbers and
contacts.
Increased competition among network providers to retain customers. The competing
network will try to induce the user to switch to them while the existing network will
try to retain its customer base and keep you, the customer, happy by providing better
options. Ultimately, it is the customer's decision whether he/she wants to port the
number or not.
Expect more rate cuts, better services and other frills in the MNP environment.
MNP in India would lead to better quality services and a change in the in the attitude
of the operators towards addressing grievance to retain subscribers. At the outset at
least 15-20% would like to shift to alternate operators with attractive plans. There are
some network operators who will plan to acquire high net worth individuals who
earlier didn't want to switch to another operator as they didnt want to change the
number
9.1. Top Three Benefits of Mobile Number Portability to customers
MNP gives best benefit to the customer, as they do not have to change their number,
eliminating a great headacheof communicating the new number to all his/her
important contacts.
MNP will keep all the mobile network providers on an alert, your network provider
will really treat the customer as a king. You will get lightning response and great
customer service from your existing mobile network providers
You can find out the best deal from other network providers which sometimes cansave lot of money the way you make calls. Like for example: You might call
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frequently to Landlines, to other countries. If you find someone who provides a good
service at a better rate can save lot of money, you can change to another Network
provider without changing your number. Mostlybusinesses will get lot of benefits by
switching over to another provider.
On any system , there is lot of benefits and problems, I feel MNP has more benefits than
problems, of course you need to spend more initially while you decided to change to another
network provider, unfortunately that network provider is not up to the mark then you will
suffer, like this there are plenty of scenarios we can talkabout which can change the
complexion of this system. Overall MNP has got more benefits than problems to
the customers.
10. ADVANTAGES AND DISADVANTAGES OF MNP
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Mobile Number Portability or MNP has been the buzz word since last couple of
years in India and finally MNP has been launched in India.
Advantages
Mobile subscribers would be able to switch service provider while retaining their
existing mobile number.
Just for a small fee of 19/- you can change to a new subscriber (Mobile Service
Provider)
You can switch from GSM to CDMA and vice versa.
Disadvantages
You cannot switch from one State to other which would mean that you cannot have
one number across the country. Example if your number is registered in Punjab you
cannot switch to a service provider in Maharashtra.
Once you switch your service provider you cannot switch again for the next 90 days.
You might lose balance on prepaid cards.
In case you make a platform shift you will have to change handsets. This means if you
decide to move from CDMA-to-GSM or vice-versa, you will also have to change your
handset.
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11. FUTURE IMPLEMENTATION
Switch from one geographic location to other which would mean that you can have
one number across the country. Example if your number is registered in Karnataka
you can switch to a service provider in Gujarat.
Once you switch your service provider we can switch again within 90 days.
You might lose balance on prepaid cards.
In case you make a platform shift we no need to change handsets. This means if you
decide to move from CDMA-to-GSM or vice-versa, no need to change your handset.
If the customer has extra services, like caller tune, GPRS, voice mail and others alike,
then these services will not lost and need to be setup fresh again.
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12. CONCLUSION
Number portability removes the most important barrier to increased competition in
the telecommunications sector. As such, it brings challenges and opportunities for old and
new telecommunications providers and also help in increase service of new providers
depending on the competition they will be facing with existing one and also to be successfulin the competitive telecommunications environment, carriers have to carefully analyze their
network and administrative infrastructures, select the best MNP solution for their needs and
exploit the benefits of increased customer choice that number portability provides.
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13. BIBLIOGRAPHY
Reference:
[1] Aoki, R. and J. Small (1999), The economics of number portability: Switching
costs and two-part tariffs, working paper, University of Auckland.
[2] Consultation Paper on Mobile Number Portability, Consultation Paper No.
7/2005, Telecom Regulatory Authority of India, New Delhi: July 22, 2005.
[3] Paper by Stefan Buehler, University of Zurich and University of St. Gallen.
[4] Paper by Justus Haucap. Ruhr-University of Bochum
[5] Information paper: MNP in Singapore, Infocomm Development Authority
of Singapore, August 2003.
Web references
[1]Wikipedia, Mobile Number Portability
http://en.wikipedia.org/wiki/Mobile_number_portability
[2] Numpac Oy, 2004. Company web-site. Available at: http://www.numpac.fi
[3] INTUG (2003), Mobile Number Portability ,International Telecommunications
User Group (INTUG): [www.intug.net/mnp].
[4] EU, 2005. Regulatory framework for electronic communications in the
European Union http://europa.eu.int/comm/competition/liberalization/
Legislation/regulatory_framework.pdf
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[5] FCC, 1996. Telecommunications Act of 1996, Pub. LA.No. 104-104, 110
Stat. 56 (1996). http://www.fcc.gov/telecom.html
[6] Network Working Group http://www.ietf.org/rfc/rfc3482.txt
http://www.fcc.gov/telecom.htmlhttp://www.fcc.gov/telecom.html