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&T For Management Organizations

Presented By:Charmain FrancisNevil ModyRohit ChavdaRashesh Panjabi

Nitin VaghasiaMitil Patel

Guided By : Dr.Kaushik Pandya

HE ROYAL MAIL GROUP

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THECOMPANY Royal Mail Group Ltd is a public limited

.company wholly owned by the Government They became a plc on 26.March 2001 under the Postal Services Act 2000

The Royal Mail Group identity is made up of elements

: -of the three main brands within the GroupRoyal Mail Post Office Parcel force Worldwide

Royal Mail Letters is a provider of postalservices throughout the United Kingdom delivering approximately 82

.million items per day Parcel force World Wide is one of the topfive express carrier businesses in the UK.

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Slide 8 from CH resource set

Procurement

Need

Data

Disposal

Acquisition Plan

Sustainment Plan

Data Strategy

Concept of

Operations Risk Analysis

DataRequirements

Functional

SupportTemplates

Functional

RequirementsAuthentication

Process

ContractAward

Retention by

Buyer

Access by

Buyer

LegendBuyer Activities

Supplier Activities

New Activities

Joint Activities

Query

Respon

se

ContinuousReview &

Acceptance?

Delivery

Review

Acceptance

Data

Development

Data Storage and ArchivingData Storage and Archiving

What is Data Management Model What is Data Management Model

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oyal Mail OPERATINGSYSTEMS

( )A new PAF Postcode Address Filelicences which came into effect from 1 April.2010 PAF contains all 28 million UK residential and

.business delivery addresses and postcodes

RIVACY nd THICAL USE fdata ata SECURITY ithin RoyalMail

ata TRANSFER utside the UK ata ROTECTION ACT overningoyal Mail

The Data Protection Act 1998

DATA MANAGEMENT

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ENTERPRISE SYSTEMS,At the end of 1999 Royal Mail Group

( ).started the ENTERPRISE SYSTEMS PROGRAMME ESP to bring togetherall Finance and HR systems into a single common platform of

operation

:-ISION Accessible to allUsing latest technology Flexibility . :-ELECTION OF SAP COMIt is ideal solution

/It offered single instance of R 3 ERPEuro compliant before 2002

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Deloitte consulting was selected because of its abilityto provide a team of consultants able to form a joint project

.team with Royal Mail Group

:-TRATEGIC OBJECTIVETo bring innovative solutionTo provide senior decisions makers with information which

add value to Royal Mail Group

To deliver the required statutory financial information

To provide data which is widely accessible for flexible.decisions

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IntroductionProject implementation is to outline the

approach for the development and implementation of Local- .Action Plans in a further 10 Royal Mail Areas during 2008 9Purpose To achieve jointly established health and

.safety targets within an agreed time period

:ction planTargetingTimingContentRiskTraining

PROJECT IMPLEMENTATION

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PROCESS IMPLEMENTATION

Royal Mail enhances data quality offering with improved.portfolio

Royal Mail has added new functionality and flexibility to its( ) .National Change of Address NCOA portfolio

.Royal Mail continue to focus on our managerial capability

.Royal Mail s priorities to ensure high quality universal service

Royal Mail remain confident and fully committed to our quality management approach.

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ORGANISATION CHANGE .Postcomm s proposed changes

hich affects to customer like : It is arbitrary It will take more money from customers to shore up

Royal Mail s own poor performance

- It does not constitute risk sharing between Royal

Mail and its customers

oyal Mail s HR shared:ervice

McCarty set out to transform HR by implementing

,the Dave Ulrich 3 box model which consists of expertsbusiness partners and a shared service centre all working as

.part of the same community

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IT STRATEGY AND PLANNING

lignment of Business and IT:trategies Business we are undergoing a period of

,transformation but IT is potentially becoming a.serious barrier to that business transformation

Responsible for leading the individual business

unit IT directors in the overall governance of/ ,IS IT across the Group and ensuring alignment ofbusiness units projects to the overall

.architectureT Initiation : RED TAG is a new mail tracking and reporting

service currently undergoing trials which Trackcomplete mailings and individual items

,SAP implementations in business areas such as, ,accounts business warehouse reporting revenue

.management and business planning

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:T Strategic PlanningThe Address Interpretation System plan provides the

.cornerstone in Royal Mail's technical strategic plan

The plan is to establish a framework for the provisionof business and technology transformation and execution

services.

, ,utsourcing Offshore Outsourcing:nd IT as a Subsidy Royal Mail Group has outsourced its IT support

( )services led by Computer Sciences Corporation CSC.which includes BT and Xansa

, ,Finance accounting and human resources operations it

now competes with the likes of Accenture for big.corporate customers

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,ationship among Business IS and IT Str,ationship among Business IS and IT Stra

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nline recruitment mployee s personal record in hr department /nline postcode address finder

mployee s salary record in financialanagement department nline postage calculator of royal mail orldwide track and trace service

IMPACT OF IT

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BUSINESS INTELLIGENCE AND DSS

( )The term Business Intelligence BI represents the tools andsystems that play a key role in the strategic planning process

.of the corporation , ,These systems allow a company to gather store access and

-analyze corporate data to aid in decision making

,As for the royal mail which is a national postal service ofthe whole united kingdom and which delivers 84 million items.every working day

Visibility to both track items and underpin new customer

.services

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DECISION SUPPORT SYSTEM(DSS)

( )Decision Support Systems DSS are a specific class of

computerized information system that supports business and-organizational decision making activitiesRoyal Mail Group initiated the Enterprise System Programme( )ESP to bring together all finance and HR systems into a single

common platform of operation

-The ESP is to manage Royal Mail Group from a single enterprise, , -wide system accessible to all using the latest web based

.technology

To make online shopping more convenient for consumers whowould normally need to wait for a weekend to travel to the postoffice and pick up deliveries