Final HR Operation Ppt
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Transcript of Final HR Operation Ppt
Human Resource(HR) Operation at Ramee Guestline
Hotel (Juhu)
PRESENTED BY :Presented By :- Priya Desai
Introduction to Ramee Guestline Hotel (Juhu)
• Four Star Hotel
• 88 Guestrooms on six
floors
• Long term goal
Lobby Entrance
Coffee Shop Health Club
Premium Room Executive Room
Club Room Swimming Pool
Conference Hall Spa
Rock Bottom Club Mirchi Restaurant
Objective Of the Study
• To study the roles and responsibilities of HR at Ramee Guestline
Hotel
• To study the employee are satisfied or not.
Research Methodology
• Primary Data
• Secondary Data
Ramee through Website
Recruitment at Ramee Guestline Hotel
• Lower Level
• All Departments
Selection
• Previous job
Training and Development Observation
• Guest cars are not checked properly• Machine• Security Uniform • Multitasking
Reporting
Training provided
• Guests car should checked properly• Machine provided• Overall attire
Job Analysis Observation
• Housekeeping Department• How they are working ?• How time they take to complete a particular room?
Findings
• They take half hour for room• sometime more
Job Audit Observation
• Running of short staff• Not utilization of staff
Findings
• Audit was done • How much hours they work?• Analyze the worksheet
Payroll
• Software Use – PRISM
• Salary Break up:-
Gross Salary
Basic 50%
HRA 30% of Basic
Conveyance
Medical 12 %
Personal pay
PF Contribution 12% (less) of basic
PF Contribution (less) @ 200, Exception for February (less) @300
Net take home monthly salary
Employee Satisfaction form
• There were several questions
• Main Problem was salary, PF, Staff coater
Recommendation
• A manager should insure that the employees follow
the discipline when they are on duty.
Conclusion
• Human resource management and hospitality go
hand in hand.
Thank You