FHL Company Presentation july 2015
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Transcript of FHL Company Presentation july 2015
Martin FaergemannChannel ManagerNetSuite
Andrew PeddieManaging Director - FHL
I make charitable donations for referrals
My name is:
Andrew PeddieManaging Director
I make charitable donations for referrals
• FHL & what we do• FHL & NetSuite• A few FHL customers• The Typical FHL Customer• NetSuite Key Feature• SuiteCommerce• Ideal Referrer• Questions
Overview
• Founded March 2007 - Andrew & Darren• Consulting and Solution Led• Organic 30%+ year on year growth• ISO 9001 Accredited• Authorised SuiteCommerce Partner
Background
Team Structure
• 50+ staff◦ Professional Services◦ Integration & Development◦ Support◦ Commercial◦ Operations◦ Leadership
Track Record with NetSuite
• 100+ projects delivered• 100% success rate• #1 partner in Europe 2011,12,13,14• $7.5 million license revenue
What FHL Does
“FHL partners with organisations to achieve properly configured business systems that meet business needs in a practical, timely and cost effective manner.”
"FHL extends the offer of partnership to provide system optimisation, operational support and extended functionality for the lifetime of the ownership of the solution."
A few FHL customers
• All International subsidiaries of Align Technology Inc• High Growth, Publicly Traded Company, $800M t/o• Multiple Systems, Integrations and Environments• Replaced
◦ Accountview, Maxcredible, Hyperion, JD Edwards
Align Technology BVManufacturing & Distribution
• 13 International Subsidiaries• Complex Rev Rec and Time/Expenses Billing• Acquired by Intel for $120M• FHL approved supplier to Intel• Replaced
◦ IRIS Exchequer, FMS, SunSystems, Salesforce
Aepona Intel LtdSoftware and Professional Services
• $60M start up funded by Fidelity Investments• 16 UK clinics UK and Europe• Expaning into Poland, Czech Republic & Bulgaria• Detailed monthly reports to investors• Complex Integration to DGL (Helix Health)
Optegra LtdHealthcare Start-up
• Multi-company accounting• Co-op of 3,000+ farms with individual pricing• Automated Consolidated Monthly Billing• Integration to Irish Cattle Breeding Federation database• Manage services for 50% of Irish livestock• Replaced
◦ Sage, xStock, ProspectSoft, Sybase
Munster Cattle Breeding GroupFarming & Agriculture
• One System, four brands• Complex Promotions Engine• 4 simultaneous integrated websites• Replaced
◦ Oracle (Two Tier)◦ Stand-alone Ecommerce
Mr Fothergills SeedsEcommerce and Mail Order
Bay Wa r.e.
• Multi-company (German parent)• Suite Commerce Advanced – B2B• Product Configurator• Replaced
◦ Sage◦ Stand-alone B2B web store
Wholesale & Distribution
General Wine and Liquor Company
• Wholesale, Distribution & Retail• Point of Sale• Replaced
◦ Sage◦ Stand-alone PoS
Wholesale, Distribution, Retail & Ecommerce
Crest Medical Ltd
• Multi-company accounting• Suite Commerce Advanced• Replaced
◦ 3 x SAP Business One Systems◦ Stand-alone web store
Wholesale, Distribution & Ecommerce
UK Flooring Direct
• £350k per week UK sales• Global Strategy• Suite Commerce Advanced• Replaced
◦ Sage, Magento & Connector◦ Bespoke ERP
Ecommerce
Wigan Warriors Rugby League Club
• Multi-company accounting• Point of Sale• Suite Commerce Advanced• Payroll• Replaced
◦ Sage◦ Stand-alone PoS◦ Stand-alone web store
Sports Club, Ecommerce & Retail
The FHL Approach
Solution = Product + Service
Typical Project Scenario
• Solution Specification & Architecture• Configuration• Standard Features Deployment• Integrations• Customisations (Last Mile)
Typical FHL Customer• Starting Up
• Changing
• Facing Disruption
• Dissatisfied
Typical FHL Customer• Already conducted research (85%)
• Embrace cloud technology
• Willing to enter into a collaborative partnership
• Don’t want to be sold to
NetSuite: Key Feature
Cloud Native•Scalable •Secure•Always Available•Automatic Upgrades
Application
Platform
Infrastructure
Transparent System Status
99.5% Uptime Guarantee
SandboxEnterprise Scalability
SSAE 16 SOC1/ISAE 3402 Type II PCI DSS
PCI Compliance
Infrastructure
SuiteBuilder
Unlimited Customisation
SuiteBundler
Cloud Application Distribution
SuiteFlow
Graphical Process Customisation
SuiteTalk
Cloud Integration
SuiteScript
Programmable Logic & UI
Platform
•Multi-currency•Multi-tax•Multi-lingual
PSA ProcurementPaymentsCRMHRMS
Application
MANUFACTURING
WAREHOUSE MANAGEMENT
SUPPLYCHAIN
MANAGEMENT
ERP
INVENTORY MANAGEMENT
SRP
TIME &EXPENSE
PROJECTACCOUNTING
PROJECTMANAGEMENT
RESOURCEMANAGEMENT
CORE BUSINESSCUSTOMER MANAGEMENT
ORDER MANAGEMENT
GLOBAL FINANCIAL MANAGEMENT
BILLING MANAGEMENT
REVENUE MANAGEMENT
CFO
Sales Rep/Manager
SupportManager
CEO
EcommerceManager
ShippingManager
Vendors
Customers
Partners
External Systems
NetSuite SuiteCommerce
ORDER MANAGEMENT
WAREHOUSEMANAGEMENT
SUPPLYCHAIN
MANAGEMENT
ERP
INVENTORY MANAGEMENT
POINT OF SALE
SELF SERVICE
MARKETPLACE
CALL CENTER
ECOMMERCE
CORE BUSINESS
CUSTOMER MANAGEMENT
ORDER MANAGEMENT
GLOBAL FINANCIAL MANAGEMENT
RESOURCE MANAGEMENT
REVENUE MANAGEMENT
CFO
Store Associate /Manager
eComManager
CEO
MerchandiseManager
WarehouseManager
Vendors
Customers
Partners
External Systems
Complete design flexibility
Leverage pre-builtstarting point store
Mobile
Multi-sites on single platform
Interactive shopping
Dynamic merchandising
Faceted search and guided navigation
Advanced promotions and pricing
Ultimate Online Shopping Experience
Design the Experience
You Want for Your Brand
Mobile
Brands
Countries
Languages
Currencies
Business models
Multiple Sites, One Platform
Site Performance
Content Delivery Network (CDN) Single Page Architecture (SPA) +
Fast sites increase salesconversion & page views
Fast sites improvecustomer satisfaction
Fast sites rank higherin search engines
Recentlyviewed items
Advancedproduct imagery
SocialSharing
Reviewand Ratings
Interactive Shopping
SEO
Flexible SEO framework
Full control over SEO elements
301 redirects
Schema.org support
Site Search and Guided Navigation
Searchandise
Tailored page display
Solr site-search
Quick view
Faceted navigation
Promotion targeting
Advancedcoupon capabilities
Customer specific &volume based pricing
Unify promotionsstrategy acrossevery touchpoint
Flexible businessuser controls
Pricing and Promotions
Dynamic Merchandising
Strategiccross-sells and up-sell
Display products and content based on business logic
Flexible merchandising rules
Customisable Cart & Checkout
Multiple payment options
Flexible checkout flow
Saved customer information
Saved cart
Mini cart
Customer Center
Initiate service and support
View order history
Track shipments
Manage addresses, emails,credit cards, preferences
Easily reorder itemsInitiate returns
One System
ORDER MANAGEMENT
WAREHOUSEMANAGEMENT
SUPPLYCHAIN
MANAGEMENT
ERP
INVENTORY MANAGEMENT
POINT OF SALE
SELF SERVICE
MARKETPLACE
CALL CENTER
ECOMMERCE
CORE BUSINESS
CUSTOMER MANAGEMENT
ORDER MANAGEMENT
GLOBAL FINANCIAL MANAGEMENT
RESOURCE MANAGEMENT
REVENUE MANAGEMENT
CFO
Store Associate /Manager
eComManager
CEO
MerchandiseManager
WarehouseManager
Vendors
Customers
Partners
External Systems
Embedded Apps• Point of Sale
• Market Places
• Shipping
• Payments
• Marketing
• Merchandising
Ideal Referral Partner
• Creative Front End Design
• SEO
• Marketing
• Product Knowledge
Not impressed by:
+
+
+
FHL is Single Point of Contact
• Back Office
• Platform
• Extensive 3rd Party Functionality
• 12 hours per day, 7 days per week
My name is:
Andrew PeddieManaging Director
I make charitable donations for referrals
Questions
