Feedback Summary March 2021 - Pat

Number of responses: 353

349

98.9%

0

0.0%

4

1.1%

.

NCA Vaccine Hubs

Feedback Summary March 2021

Negative Positive Neutral

Answer Responses Percentage

Very Good 340 96.3%

Good 9 2.5%

Neither good or poor

0 0.0%

Poor 3 0.8%

Very Poor 1 0.3%

How was your experience of our service?

Comments

The staff were wonderful. The vaccination was quick and painless. Thank you, your hard work is appreciated

It was quick and efficient. I felt safe at all times. The staff were great.

Very smooth process with clear guidance and directions.

It was well organised, clear instruction, and nurse was very helpful as I have needle phobia but she made me relaxed

Super organised. Welcoming friendly staff members. An absolute credit to the organisation

96.3%

2.5% 0.0% 0.8% 0.3% 0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

90.0%

100.0%

Very Good Good Neithergood or

poor

Poor Very Poor


28

90.32%

0

6.3%

3

9.68%

.

Salford Royal Vaccine Hub

Your Feedback March 2021



Very Good 27 87.1%

Good 1 3.2%


0 0%

Poor 2 6.5%

Very Poor 1 3.2%


Comments

Very patient with my son who has Aspergers and very efficient

Very slick process and helpful staff

Extremely efficient. Lots of staff to ensure well run system and safety. Good social distancing/ infection control. Thanks!

Professional, caring staff and a well organised routine to ensure efficiency

Comments

87.1%

3.2% 0.0% 6.5% 3.2%

0.0%

20.0%

40.0%

60.0%

80.0%

100.0%


poor

Poor Very Poor

Salford Royal Hospital Vaccine Hub Feedback

March 2021

Thinking about this appointment. Overall, how was your experience of our service? (plus

free text answers)

Very Good (27)

Free text follow up (27)

[ Patrick was amazing. Explained I’m a front line worker and unable to get test before June. Hubby

just diagnosed with cancer. Needed to be done ASAP. Called me back within 5 minutes.

Vaccination 15 minutes later. Cannot thank you enough for understanding my predicament. Super

efficient. #teamsrftrocks 👍 ]

[ Very smooth process with clear guidance and directions. ]

[ It was quick and efficient. I felt safe at all times. The staff were great. ]

[ Fast, friendly, efficient ]

[ Very patient with my son who has Aspergers and very efficient ]

[ Very quick and efficient ]

[ It was quick from turning up at the booking in desk to the friendliness of the nurses giving the

injection. 12/10 ]

[ Efficient staff. ]

[ Very slick process and helpful staff ]

[ Very slick ]

[ Extremely well organised! ]

[ Extremely efficient and zero waiting time ]

[ Quick and easy ]

[ Extremely efficient. Lots of staff to ensure well run system and safety. Good social distancing/

infection control. Thanks! ]

[ Very efficient. Very nice people ]

[ Professional, caring staff and a well organised routine to ensure efficiency ]

[ Organised, welcoming, friendly. ]

[ Absolutely faultless in every way. Every person I spoke to was friendly and helpful. Thank you to

all the staff involved for doing something so incredible. ]

[ Friendly staff, very organised ]

[ Well organised and efficient. Friendly staff throughout. ]

[ Very well and safely organised. Impressed with efficiency of set up ]

[ Very Efficient, friendly welcoming ]

[ Very well organised, pleasant staff ]

[ Super organised. Welcoming friendly staff members. An absolute credit to the organisation ]

[ Very well-organised. ]

[ Very efficiently organised ]

[ Really well organised, staff were brilliant. Really efficient ]

Good (1)


[ Very organised and timely just didn’t get told of of many side effects in consent process other than

sore arm ]

Neither Good or Poor (0)

Poor (2)


[ The nurse called said “I was lying” about my job role. She made me feel embarrassed and like I

had done something wrong. She spoke to me in a very rude manner. ]

[ Lost my details and took a lot of time to find. Waste of time. Should have the details at hand as

it is electronic. ]

Very Poor (1)


[ Didn't do fx go hjhbvccxxcvbjjbhh ]


56

100%

0

0.0%

0

0.0%

Comments

.

Fairfield General Hospital Vaccine Hub




Very Good 55 98.2%

Good 1 1.8%


0 0%

Poor 0 0%

Very Poor 0 0%


The staff were wonderful. The vaccination was quick and painless. Thank you, your hard work is appreciated

Quick, well-mannered service

Great service super-efficient and friendly staff

All went well. All staff very efficient. Friendly and thorough

Very efficient service. Thank you to all involved for all your hard work

98.2%

1.8% 0.0% 0.0% 0.0% 0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

90.0%

100.0%

VeryGood

Good Neithergood or

poor

Poor Very Poor

Fairfield General Hospital Vaccine Hub Feedback

March 2021


free text answers)

Very Good (55)


[ All went well. All staff very efficient. Friendly and thorough ]

[ Can't wait to come back ]

[ Efficient and kind ]

[ Excellent Service ] (X3)

[ Excellent staff and communication ]

[ Excellent throughout the process. I was very impressed by the professionalism and support from

all staff. ]

[ Extremely informative and helpful ]

[ Fab service. Very kind ]

[ Good quick service ]

[ Great service super efficient and friendly staff ]

[ Great Staff ]

[ I really like how friendly the staff were and they have given me all the information I needed. ]

[ I was talked through possible side effects and reassured. Very friendly and lovely ]

[ No problems ]

[ No queue. Seen immediately. Everyone very friendly and calm. Injection didn't hurt. 2nd

appointment made. ]

[ Professional and compassionate ]

[ Quick friendly efficient ]

[ Quick, well mannered service ]

[ The lady was so supportive and reassuring due to me being frightened and tense ]

[ The staff are so nice ]

[ The staff were wonderful. The vaccination was quick and painless. Thank you, your hard work is

appreciated ]

[ Very efficient ]

[ Very efficient and great staff ]

[ Very efficient service. Thank you to all involved for all your hard work ]

[ Very efficient, friendly, informative and professional. Thank you xx ]

[ Very fast and efficient and lovely staff. Thank you ]

[ Very good ]

[ Very kind and understanding staff ]

[ Very nice nurses ]

[ Very organised. Felt safe. Helpful staff ]

[ Very organised. Very friendly staff and helpful. Couldn't be nicer. Well done ]

[ Welcoming staff who were well organised ]

[ Well organised - friendly staff ]

[ Well organised, quick painless, staff very helpful and friendly ]

Good (1)) No free text comment

[ very accomadating and friendly ]


Poor (0)

Very Poor (0)


179

99.44%

0

0.0%

1

0.56%

Comments

.

Rochdale Infirmary Vaccine Hub Your Feedback March 2021



Very Good 174 96.7%

Good 5 2.8%


0 0.0%

Poor 1 0.6%

Very Poor 0 0.0%


Comments

It was seamless. They were on top of everything, knew exactly what they were doing, everyone was polite and I was on site 15mins max. I can't think of anything that could have been done better.

Very well instructed at each checkpoint so to speak. Very fast and efficient from start to Finnish the

lady in pink was fantastic! The lady who gave me my vaccination was also fantastic I didn’t feel a

thing. More than happy with the service provided by our wonderful NHS

The professionalism of the staff and volunteers plus the safety was second to none a very welcome

experience

Great organisation and lovely friendly team

96.7%

2.8% 0.0% 0.6% 0.0% 0.0%

10.0%20.0%30.0%40.0%50.0%60.0%70.0%80.0%90.0%

100.0%


poor

Poor Very Poor

Rochdale Infirmary Vaccine Hub Feedback

March 2021


free text answers)

Very Good (174)


[ Extremely well organised & very welcoming & helpful staff ]

[ Friendly and reassuring ]

[ Very well organised and efficient. Felt safe. Everything explained clearly. ]

[ Very organised and efficient no waiting time staff friendly and gave advice ]

[ Well organised and easily located vaccination hub overall a painless experience ]

[ Very efficient and friendly staff ]

[ Efficient, pleasant staff, both medical and volunteers. Very smooth operation. Thanks. ]

[ Professional and friendly staff, process was quick and painless ]

[ Run very well true and great work teams ]

[ Lots of friendly volunteers and staff to show us where to go. No waiting. More or less straight in

and out. ]

[ Quick in n out job done ]

[ The staff were superb. Very chatty, explained the process clearly and keeping everyone’s spirits

up. ]

[ quick friendly easy ]

[ Safe and very well organised ]

[ Very quick and easy visit ]

[ All members of staff including stewards, receptionist and nurses were extremely supportive and

kind. All very welcoming. Thank you to all at Rochdale infirmary. ]

[ Very well set up, well organised, polite and friendly staff ]

[ Super efficient from entering to leaving the hospital. Wonderful nurse. ]

[ It was very well organised felt in safe hands ]

[ Efficiently run, friendly staff ]

[ Positive and welcoming staff and volunteers. Very clear instructions and directions. Nurse was

sympathetic and understanding of fear of needles. Extremely clean environment- staff everywhere

to clean surfaces as and when needed. I’m excited to go back and have my second! Thank you

NHS <3 ]

[ It was seamless. They were on top of everything, knew exactly what they were doing, everyone

was polite and I was on site 15mins max. I can't think of anything that could have been done better.

]

[ Staff were excellent and friendly, procedure was very efficient and very well done. ]

[ It was very well organised and staff very friendly and helpful. ]

[ It was very well organised , smooth transition between different areas and all the staff were very

friendly. Jan who gave me the vaccine was great and i could hardly feel it . ]

[ Cannot believe how organised and how friendly the staff and volunteers were , made my day ]

[ From the booking process through to the visit to the Infirmary, staff were extremely helpful and

engaging. The system was slick and extremely efficient. Fantastic job. ]

[ All current regulations adhered to - distance, masks Staff really helpful - hospital and covid vol,

everybody Polite. Caring. Concerned. Safe ]

[ Quick, friendly and knowledgeable staff ]

[ Very well instructed at each checkpoint so to speak. Very fast and efficient from start to Finnish the

lady in pink I think she was called Nic was fantastic! The lady who gave me my vaccination was also

fantastic I didn’t feel a thing. More than happy with the service provided by our wonderful NHS ]

[ Very friendly and made easy by all involved. ]

[ Very impressed from start to finish, well cared for great communication, fast and efficient . ]

[ Friendly, helpful staff and short waiting time ]

[ The professionalism of the staff and volunteers plus the safety was second to none a very

welcome experience ]

[ Super friendly staff willing to go the extra mile ]

[ Excellent service. All the staff were pleasant and very efficient. Quick and friendly service. ]

[ Fab service. Very efficient staff ]

[ Speed of service and efficiency ]

[ Incredibly helpful, kind people. The process was made so easy. Everyone was brilliant! ]

[ Very well organised and safe. Volunteers & Nurses looked after me well and the jab was painless.

You should be very proud of yourselves for such a professional, lifesaving service. ]

[ Excellent, speedy efficient service. Wonderful staff. Linda gave me my 2nd jab. She was kind and

reassuring. ]

[ Well organised . ]

[ Excellent service from start to finish, I'm very nervous of needles and the nurse Linda Burke was

amazing with me! ]

[ Treated very well by the staff ]


[ All the staff were happy, helpful and encouraging. They went out of their way to take us to the

vaccine centre and then help us through the whole process. It was all very professional and very

well managed. ]

[ No waiting,seen straight away,no problems at all ]

[ Speedy, well organisedand everybody both nurses and helpers were very cheerrful. ]

[ Walked straight in for vaccine. Maureen you’re a gem didn’t feel a thing. 🙂 ]

[ Friendly staff. Very well organised. Vaccination very efficiently and professionally carried out. ]

[ Very well organised and friendly staff ]

[ Great system in place with clear instructions and guidance, swift service! ]

[ Extremely efficient and well organised ]

[ The whole process from arrival to vaccination was extremely quick and efficient. I was very

impressed ]

[ Quick, efficient, well organised. Staff professional and friendly ]

[ The whole process was very professionally and efficiently run and the staff friendly and reassuring.

]

[ It was very organised and quick. The nurses, volunteers and all staff were extremely nice and

helped ease any anxiety I had. ]

[ Very efficient ]

[ Fast, efficient and friendly ]

[ Efficient, friendly staff giving clear instructions. ]

[ Excellent well organised and caring experience ]

[ Friendly and organised staff ]

[ Well protected environment, quick professional service, helpful and friendly staff ]

[ Very organised, efficient service. Lovely staff ]

[ The service was exceptional it’s an honour to work for the nhs with what they are doing with the

vaccination programme. Well done ]

[ Excellent well organised, and great changes made to process, well done Rochdale. ]

[ No queue, well organised ]

[ Very well organised staff very professional and inspired confidence ]

[ Very efficient friendly staff, well organised, felt comfortable with the amount of social distancing ]

[ Very quick efficient service from all staff. ]

[ Super lovely warm caring professional staff. ]

[ Calm and smooth process from beginning to end. Super staff, Janet McLaughlin, Nicola Hough

and Janine Parry are a credit to the organisation ]

[ Great set up. Fast and easier now. ]

[ Absolutely wonderful. Everyone so friendly. Really efficient. The NHS at its best. Thank you all xxx

]

[ Efficient from start to finish ]

[ Very helpful and friendly staff, well organised ]

[ Both vaccinations were delivered very efficiently and all the people I came into contact with were

polite and friendly. ]

[ Very efficient ]

[ The staff were very helpful and made me feel very at ease, Nicola Hough and Janet Mclaughlin

were lovely and made the process really straightforward. ]

[ Great organisation and lovely friendly team ]

[ Good efficient friendly service ]

[ Well organised system, with friendly staff who guided me through the whole process. It was a quick

and efficient service also, I only had to wait a few minutes after filling in my forms before I was seen.

Great service! ]

[ Excellent staff and service provided from start to finish ]

[ The staff and nurses were extremely brilliant ]

[ They were very good and efficient ]

[ On arrival there were volunteers directing you to waiting area, then to vaccination Hub area, staff

were very polite and courteous & professional at all times. ]

[ Efficient service by friendly staff. ]

[ Smooth appointment process, very pleasant staff and a quick efficient experience. ]

[ Well organised, fast service with a smile behind the mask ]

[ Organised and swift ]

[ Efficient service, competant staff ]

[ Friendly staff & volunteers, it was very quick and no waiting. Hospital very clean, I felt safe being

there. ]

[ Friendly and very efficient ]

[ Well organised, efficient service. The stall and volunteers were helpful and friendly. The vaccinator

was very professional.. ]

[ Very pleased with the organisation. The staff were efficient, friendly and helpful. I felt very safe.

The vaccinator was very professional. ]

[ Quick, efficient and friendly ]

[ All the nurses and volunteers were fantastic, friendly and professional which made the vaccine

experience a lot easier. A big thank you to them all and well done. ]

[ Fast and efficient service, good social distancing to keep us safe. Very pleasant staff from the

volunteers to reception and nursing staff. I didn't feel a thing. Thank you Rochdale Vaccination Hub.

]

[ I work at Rochdale infirmary and know the staff and how friendly and helpful they are no matter

what department they work in ]

[ Excellent directions and communication by staff ]

[ Well organised. Very pleasant. efficient staff. ]

[ Excellent service I was very impressed with the service from entering the hospital to going home

after having vaccination. Well done Rochdale Infirmary staff and volunteers. ]

[ The whole service was excellent especially the vaccination nurse I didn’t feel a thing. The

organisation was great I was really impressed with it. Thank you. ]

[ Very well organised and staff extremely friendly ]

[ Very efficient all round from entering the infirmary to having vaccination and existing the building. ]

[ Very professional but friendly and helpful ]

[ Very helpful and considerate ]

[ A very streamlined process. Staff very welcoming and friendly. Lovely atmosphere! ]

[ Quick, simple, nurses and staff were great made me feel comfortable ]

[ It was super quick. In and out within 10 minutes ]

[ Prompt friendly and professional. ]

[ Very organised and social distancing Was in place. Staff and volunteers all friendly ]

[ Quick, efficient, friendly ]

[ Although an initial long wait on the telephone to book (over 28 mins ) it was booked quickly easily

and at a time/date convenient. The infirmary staff and volunteers were friendly helpful patient and

also reassuring. Lots of information and advice given and second dose booked in no problems ]

[ Well organised, no delays and a very informative nurse called Yvonne who gave me the vaccine. ]

[ Well organised, efficient and vaccine was done in a timely manner. All staff welcoming, polite and

knowledgable. Lovely team of trained staff and volunteers! ]

[ Very well organised staff very friendly and reassuring ]

[ Very efficient and lovely, friendly staff. Thank you 😊 ]

[ It was very well organised and quick ]

[ Quick ]

[ I felt very safe and was well informed I also was able to ask any questions. The staff were so

friendly ]

[ Extremely efficient ]

[ Organisation of appt & the nurse giving the vaccine ]

[ Efficient, staggered, organised ]

[ Really efficient, organised and great service ]

[ Great service ]

[ Well organised ]

[ Organised and provided good care ]

[ I was seen straight away, the staff were really friendly and helpful and it was done very quickly and

professionally, thankyou. ]

[ Very smooth and well organised ]

[ Fast friendly and efficient ]

[ Everything went smoothly and quickly. Friendly and polite staff ]

[ The whole process was well managed and went smoothly. Staff/volunteers were helpful and

professional. ]

[ Fast and efficient, on time, kept everything safe and distanced - very helpful staff when I had a

question. ]

[ Everyone was very helpful, the service was very proficient, I was in and out within 15 minutes ]

[ Very organised and friendly staff. ]

[ Friendly staff Super efficient ]

[ Smooth transition from reception to injection ]

[ Straight in, no wait, injection and out. Staff courteous and helpful. How it all should be! ]

[ Very pleased with the service ]

[ Well organised. Clear Information given about the vaccine. I was asked if I had any questions. ]

[ Staff were very kind and helpful and very assuring towards me as someone who does not like

needles. ]

[ Service was efficient and without fuss or delay. ]

[ Quick process staff were lovely ]

[ Friendly, informative staff, very well organised and hardly any waiting time despite many people

there. ]

[ Everyone is very friendly, chatty and informative. The queuing system was successful and well ran.

Everyone made me feel welcome. ]

[ Lisa was a great vaccinator, made us feel very comfortable and was quick yet thorough ]

[ Staff making sure everyone was being compliant with the rules of social distance keeping

everyone as safe as possible from getting or passing on COVID-19 ]

[ Staff were very helpful. I am usually nervous when having vaccines but staff were calm and

reassured me and the process was straight forward. ]

[ Promptly taken to the area. Staff friendly, genuine and helpful ]

[ I smooth and efficient ]

[ Quick, efficient, hugely friendly and conversational staff ]

[ Friendly staff and very efficient. ]

[ Prompt appointment and lovely polite staff. All staff very helpful ]

[ Excellent and friendly care. Many thanks to you all. ]

[ Very organised considering the numbers ]

[ Much better organised than when I went for first jab ]

[ Quick, organised and friendly. Excellent job! ]

[ Friendly volunteers and staff, regimental and very well organised ]

[ Speedy efficient and reassuring ]

[ For both vacations everything was really well organised and all the staff were really friendly and

professional. ]

[ Swift, good system, everyone was lovely ]

[ Very professional service ]

[ Highly professional staff ]

[ Efficient friendly prompt service ]

[ Fast service ]

[ Excellent staff ]

[ All of the staff were very polite. The process was very efficient. The nurse who gave me my

injection (Jan) was very helpful and good at her job. ]

Good (5)


[ It was well organised, clear instruction, and nurse was very helpful as I have needle phobia but

she made me relaxed. ]

[ Once inside everything & everybody was excellent, I couldn’t see any sign posts outside leading

me to the correct department when driving in from the main entrance ]


[ The nurse that vaccinated me, didn’t clean the room in between myself and other patients. She

also kept the same apron and gloves on. She didn’t wash her hand and just used had sanitiser on

her gloves before administering the vaccine. ]

[ Lisa was brilliant who h ]


Poor (1)


[ Very poor signage from main entrance. Slow so ran 15mins late whilst only 3 in the queue. Check-

in slow as idiots in queue had no details ready, should be told to get them and rejoin queue. No id

checks at all, just asked for nhs number. Told could go with no waiting for adverse reaction. Staff

are friendly but poorly run setup. ]

Very Poor (0)


86

100%

0

0%

0

0%

Comments

Superb staff, highly organised, positive happy staff. Very helpful and informative.

Really friendly and professional staff. The nurse was absolutely lovely. All staff were

brilliant and put me at ease.

Very efficient, friendly and everything explained

All staff were very helpful and polite. The vaccination process was very quick.

Quick easy and efficient.

Royal Oldham Hospital Vaccine Hub




Very Good 84 97.67%

Good 2 2.33%


0 0.0%

Poor 0 0.0%

Very Poor 0 0.0%


97.67%

2.33% 0.0% 0.0% 0.0% 0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%

80.00%

90.00%

100.00%


poor

Poor Very Poor

Royal Oldham Hospital Vaccine Hub Feedback

March 2021


free text answers)

Very Good (84)


[ Kind staff, quality and quick service ]

[ Staff were lovely friendly ]

[ Superb staff, highly organised, positive happy staff. Very helpful and informative. ]

[ Really friendly and professional staff. The nurse was absolutely lovely. All staff were brilliant and

put me at ease. ]

[ Very efficient, friendly and everything explained ]

[ Good service ]

[ Quick easy and efficient. ]

[ Very helpful staff, explained what was happening at each step ]

[ Organised, nice people ]

[ Safe social distancing helpful staff and quickly seen ]

[ Quick, professional service. Excellent service ]

[ Quick prompt service with excellent friendly staff ]

[ Staff were very friendly and reassuring and the service was fast and efficient ]

[ Friendly and reassuring ]

[ Friendly staff. Informative. Quick service. ]

[ My nurse was very approachable and did a great job ]

[ Very smooth, staff were lovely ]

[ All staff very friendly and reassuring. Very organised ]

[ Friendly staff Efficient waiting time ]

[ Very well organised social distancing adhered ]

[ Extremely efficient, safety maintained, incredibly friendly staff (every member of staff I came

across was amazing), and I got a sticker (I’m 30 years old and still excited about this)! Thank you so

much <3 ]

[ Staff very friendly and helpful ]

[ The nurses were all absolute saints- I’m super afraid of needles but they were really reassuring

and put me at ease ]

[ Work ]

[ Great service, regular cleaning observed whilst waiting friendly and well informed staff ]

[ Nice staff, vey well organised. ]

[ Smooth swift informative ]

[ Informative and reassuring ]

[ Excellent service ]

[ Look after two elderly parents ]

[ Did have to wait around people on hand to help if needed. ]

[ Excellent staff ]

[ Cause it was good ]

[ Everyone was lovely and very efficient ]

[ Very well managed, efficient. ]

[ Very efficient. Lovely staff ]

[ Efficient service and friendly staff ]

[ I work in a school around vulnerable children ]

[ Staff went out of there way to make you feel calm, I also have some allergies so took there time to

make sure I was safe to recieve the vaccination and took extra care and time after my vaccination

which I really appreciated ]

[ All staff were very helpful and polite. The vaccination process was very quick. ]

[ It was a lovely friendly experience ]

[ Well organised, clear signage, friendly staff ]

[ Extremely organised, friendly staff. Aidan had a great sense of humour and really put me at ease. ]

[ Everything explained very well. ]

[ Efficient, handled Covid regulations excellently, very polite and friendly staff ! ]

[ I am currently in a wheel chair but the staff ensured access was made for me to have the

vaccination. Very happy with the service, all staff were very friendly and helpful. ]

[ Helpful friendly staff ]

[ Excellent efficient service ]

[ All staff polite and efficient ]

[ Very efficient and caring ]

[ It was a quick and relax process. All the staff were welcoming and helpful. ]

[ Very well organised, good experience. ]

[ All staff very friendly and welcoming. I was explained everything about the vaccine. ]

[ Very efficient process ]

[ Lovely staff who made you feel very at ease. Thank you ]

[ Straight in. Cheerful and kind staff ]

[ Very quick efficient and friendly staff made to feel very at ease . ]

[ Very organised and staff very friendly and helpful at all stages of the vaccination programme. ]

[ Aiden was lovely ]

[ Super efficient for my 2nd dose appointment at Oldham. In, checked in, vaccinated and out all

within 15 minutes. Staff were super efficient and very reassuring. Thank you. ]

[ Very friendly staff. Very organised and calming environment. ]

[ Lovely staff, very well organised, immaculate areas ]

[ Very Organised and the staff were friendly and helpful ]

[ Very well organised ]

[ Quick and easy ]

[ Excellent service, caring staff ]

[ Quick, efficient, supportive staff - both vaccination appointments were impressively well organised,

thanks to everyone! ]

[ Very quick service and the staff were very caring and helpful and friendly. ]

[ Excellent service very streamlined from start to finish staff really efficient and friendly ]

[ great service, friendly staff, all very well organized ]

[ Lovely staff. Good organisation. ]

Good (2) No free text comments


Poor (0)

Very Poor (0)

Feedback Summary March 2021 - Pat

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Transcript of Feedback Summary March 2021 - Pat