FCH’s Fish Philosophy

From the First Voice that You Hear;

the First Face that You See,

Each Individual at Fishermen’s Community Hospital sets the

stage or impacts the Customer or Patient Experience. Each one

of us shapes and molds the total experience like the ripple

in the water.

Good Customer Service Starts From Within

Compassion

Simple Ways to Start the Conversation

AIDETAcknowledge

Introduce

Duration

Explanation

Thank You