fastr

Re-imagining CARE

(confidential plan)

Problem

Friction Time

Market Gap

People to People

People to Business

Phone Mail Live Chat Phone

Solution

A native app where customers can talk seemlessly, easily and fastr® with businesses.

SAVE    PRECIOUS  

TIME    

CONNECT  WITH  

BUSINESSES  

BUILD  RELATION-­‐  

SHIP  

Go to where your customer is going…

$5 Billion+

in 2017

Market Size

$36.5 billion+ by 2017 $3

Billion+

ENTERPRISES CUSTOMER SOFTWARE

SERVICE SPEND (WORLDWIDE)

Total Addressable Market

SPEND ON NEW MEDIUMS TO

INTERACT WITH CUSTOMERS

Serviceable available Market

$200m

fastr®

Target Share of the Market

Source:  Gartner  

3x  Instant  messaging  volume  by  2016  

5x  Produc<vity  using  text  to  handle  volume  of  customer  service  

requests  

1  Number  of  seamless,  one-­‐stop  apps  to  connect  with  businesses  

Market Trend

BE PROACTIVE

and let customers before a problem

bubbles up

Real-time analytics to

ensure that you are on top of

your customer happiness

BENEFITS OF FASTR

EXPERIENCE

INSIGHT

EFFICIENCY

Reach out to the customer

with the medium that is

gaining popularity

Text is more pointed &

productive to handle more volume per customer

service agent

BUSINESS MODEL

We will serve different sizes of enterprises with a clear, differentiated model

Easy to Manage: Mobile to Mobile

B2B Enabling Businesses to

Manage Vendors, Customers and Suppliers

through Fastr

LARGE ENTERPRISES

Enable companies to access and talk to customers

through distributed desktop software

$5/month $25/month $1000/month (excl. VAT)

HOW IT WORKS

With  

Message  Segmenta<on  Profile  Info  

API  

Customize  towards  your  Enterprise  with  our  Experienced  Business  

Partners  

With  

No  Training  required.  Crea<ng  a  personal  

connec<on  

TECHNOLOGY  FADES  INTO  THE  BACK  GROUND.  

 MAKE  CARE  PERSONAL.  

 CREATING  A  CONNECTION  

PRODUCT

(0) 646422698

Your verification code is: 23456. Register and talk to

your business

23456

Gregory DSouza

greg@dsouza.cc

icantwait

Add a business

Carrier 4:00 PM 100%

Talk.  

Inform.  

Mone<ze.  

SATISFACTION– PARADIGM SHIFT

“The best customer service is if the customer doesn’t need to call you, does not need to talk to you. It just works” – Jeff Bezos

Your customer is NOT a TICKET – Build a

relationship

Customer Experience is at the CORE

of very successful business

We want your customers to treat you as a friend - just

like on Whatsapp!

Mobile is bigger than the hype.