FAQ for MacFinish 2D 100/400/410 - timetronics.be MacFinish 2D 100 400 410 English... · 2017v1 FAQ...

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FAQ for MacFinish 2D 100/400/410

(version 2017v1)

Index

Preface .............................................................................................................. 3

1. Installing Unsigned Drivers in Windows 8 or Windows 10 ..................... 4

1.1 Installing Unsigned Drivers in Windows 8 .............................................. 4 1.2 Installing Unsigned Drivers in Windows 10 ........................................... 11

2. Ethernet Power Options ....................................................................... 17

3. Disable - USB selective suspend ........................................................... 18

4. Win10 Windows Defender .................................................................... 20

5. Installed MacFinish 2D 100 properly but can’t see MacFinish .............. 24

6. MacFinish 2D 100 Camera does not look straight to the finish line ...... 25

2017v1 FAQ MacFinish 2D 100/400/410

3

Preface In this document we explain some Frequently Asked Questions regarding the installation of our MacFinish 2D 100 software. Please note that all pictures are examples, the delivered version can be different than shown in this document please inform yourself before purchase. If you, after reading this document, have any further question regarding the operation or service of this or any other TimeTronics equipment, please contact your local distributor or TimeTronics directly, by email: [email protected], or call us at +32 (0) 14 23 19 11 Please also contact us if you have any remarks or advice regarding this user manual: [email protected]. Good luck and thank you for your confidence in the TimeTronics products and services. The editors.

© Copyright 2017 TimeTronics. All rights reserved. TimeTronics Lammerdries 23b B-2250 Olen Belgium Tel.: +32 (0) 14 23 19 11 Disclaimer Under no circumstances shall TimeTronics be liable for any loss, damage or expense suffered or incurred with respect to any defective product. In no event shall TimeTronics be liable for any incidental or consequential damages that you may suffer directly or indirectly from use of any product. Windows, Windows XP, Windows VISTA, Windows7, Win8 are registered trademarks of Microsoft Corporation.

mailto:[email protected]

mailto:[email protected]


4

1. Installing Unsigned Drivers in Windows 8 or Windows 10

1.1 Installing Unsigned Drivers in Windows 8

Check if the USB driver for the MacFinish2D is installed

Move your mouse pointer to one of the extreme right corners, slide along the right edge and

click on “Settings”.

Type in “device manager” and start the “device manager”

When it is installed properly you will not see any warning and you will be able to use the

MacFinish without problems. But if you see an error message at the MacFinish2D then

please continue this guideline.


5

Installing Unsigned Drivers in Windows 8 or above

Again, do this only if you’re sure about it. Follow the steps precisely:

1. Open control panel:



At the bottom of the charm, click on “Change PC settings”.

This should open up the special Control Panel for Windows 8.

2. Restart in advanced startup mode:

Click on Update and recovery


6

Click on Recovery and then on Advanced startup – Restart Now

The system will restart and provide you a menu, prompting you with choices on how to

proceed. Click on “Troubleshoot”

Click on “Advanced options”

Click on “Startup Settings”


7

Click on “Restart”. The computer restarts again, this time presenting you a list of options

using which you can change the parameters of your current system startup.

In the list, there is an option, “Disable driver signature enforcement”. Here the relevant

function key (F7) has to be tapped.

Restarting will enable driver signing enforcement and continue to protect the system from

unverified drivers. However, drivers installed continue to remain as they are and are usable

on your Windows 8 system then on.

3. Install your driver:

32 bit system: C:\Program Files\TimeTronics\MacFinish 2D\drivers

64 bit system: C:\Program Files (x86)\TimeTronics\MacFinish 2D\drivers


8

Copy the “MacFinish 2D USB.inf” on your desktop



Type in “device manager” and start the “device manager”

Right mouse click on the MacFinish2D and click on “Update Driver Software”

Click on “Brows my computer for driver software”


9

Brows on your desktop (in this case Kim is the user of the mentioned desktop) and press

next.

Windows Security message will pop up. Click on “Install this driver software anyway”


10

Once the installation the following window should pop up

The result should be that the MacFinish 2D does not have an error message.

That’s it!!!

----------------------------------------


11

1.2 Installing Unsigned Drivers in Windows 10

Press on the search button (magnifier glass) and type “Device Manager” and press enter or

click on “Device Manager” in the search results.

If you see an error message at the MacFinish2D then please continue this guideline.

Otherwise contact us at TimeTronics.

Installing Unsigned Drivers in Windows 10

Again, do this only if you’re sure about it. Follow the steps precisely:

1. Open Settings:

At the bottom left press on the windows button and click on “Settings”.


12

2. Restart in advanced startup mode:

Click on Update & Security

Click on Recovery

Click under Advanced startup on “Restart now”


13

The system will restart and provide you a menu, prompting you with choices on how to

proceed. Click on “Troubleshoot”

Click on “Advanced options”

Click on “Startup Settings”

Click on “Restart”. The computer restarts again, this time presenting you a list of options

using which you can change the parameters of your current system startup.


14

In the list, there is an option, “Disable driver signature enforcement”. Here the relevant

function key (F7) has to be tapped.

Restarting will enable driver signing enforcement and continue to protect the system from

unverified drivers. However, drivers installed continue to remain as they are and are usable

on your Windows 8 system then on.

3. Install your driver:

32 bit system: C:\Program Files\TimeTronics\MacFinish 2D\drivers

64 bit system: C:\Program Files (x86)\TimeTronics\MacFinish 2D\drivers

Copy the “MacFinish 2D USB.inf” on your desktop

Press on the search button (magnifier glass) and type “Device Manager” and press enter or

click on “Device Manager” in the search results.


15

Right mouse click on the MacFinish2D and click on “Update Driver Software”

Click on “Brows my computer for driver software”

Brows on your desktop (in this case Kim is the user of the mentioned desktop) and press

next.

Windows Security message will pop up. Click on “Install this driver software anyway”


16

Once the installation the following window should pop up

The result should be that the MacFinish 2D does not have an error message.

That’s it!!!


17

2. Ethernet Power Options

Windows 10 has an advanced feature which will switch of the Ethernet card on your computer

when computer is idle for some time to save battery. If the Ethernetcard would switch off you

will lose the connection with your MacFinish camera, MacFinish VideoID, other computers in

the network.

How to prevent?

1. Close MacFinish in case you have the software running

2. Press Window key, select the magnifier glass and type:

Control Panel. Open the Control Panel app.

3. Open Device manager

a. Look for Network adaptors, is this example

Realtek PCIe GBE Family Controller. Can

also be Intel® Ethernet Connection, Local

Area Network, etc

b. Right click and select Properties

4. Select Power Management tab

Uncheck: Allow the computer to turn off this device to save

power

5. Close window and restart MacFinish

Important remark:

You have to repeat this procedure for each Ethernet adaptor in case you have multiple

Ethernet adaptors on your computer.


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3. Disable - USB selective suspend

By default, Windows enables the power saving feature all USB ports known as USB Selective

Suspend. This feature is supposed to save power by shutting down USB ports that are only

used intermittently.

However, sometimes the USB port does not get turned back on when it is needed or is

inadvertently turned off.

Right mouse click on the power icon and choose “Power Options”

Click on “Change plan settings” of the power plan you want to change

Click on “Change advanced power settings”


19

Set the 2 parameter for the “USB settings – USB selective suspend setting – On battery /

Plugged in” to “Disabled”

The results should be as follow:

Important Remarks:

Please do repeat for all Power Plans if you sometimes switch power plan. Because this setting

you can change for each Power Plan.

----------------------------------------


20

4. Win10 Windows Defender

Windows Defender helps protect your PC against malware (malicious software) like viruses,

spyware, and other potentially unwanted software. Malware can infect your PC without your

knowledge: it might install itself from an email message, when you connect to the Internet, or

when you install certain apps using a USB flash drive, CD, DVD, or another removable media.

Some malware can also be programmed to run at unexpected times, not only when it's

installed.

Windows Defender is included with Windows and helps keep malware from infecting your PC in

two ways:

Providing real-time protection. Windows Defender notifies you when malware tries to

install itself or run on your PC. It also notifies you when apps try to change important

settings.

Providing anytime scanning options. Windows Defender automatically scans your PC for

installed malware on a regular basis, but you can also start a scan whenever you want.

Windows Defender automatically removes (or temporarily quarantines) anything that's

detected during a scan.

In Windows 10 you can turn off Windows Defender real-time protection, but it will only be

temporary. Windows will automatically turn real-time protection back on if it's off for a while.

This FAQ will show you how to completely turn off Windows Defender for all users in Win10.

Please note:

you should be signed in as administrator to be able to turn on or off Windows Defender.

This guide is for advanced users so ask assistance to people who understand this

document.

1 Select the magnifier glass and type: regedit. Open the regedit app

http://www.tenforums.com/tutorials/3569-windows-defender-real-time-protection-turn-off-windows-10-a.html


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2 The regedit editor will open

3 Navigate to the following key:

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows Defender

4 If you see the preference DisableAntiSpyware on the right double-click on it and set it to

1 to disable Windows Defender.

5 If the preference does not exist, right-click on Windows Defender and select New > Dword

(32-bit) Value


22

and name it DisableAntiSpyware.

Right click on the DisableAntiSpyware you just have created, set value data on 1. Base

should be Hexadecimal.

To restore Windows Defender at a later point in time, delete the key or set its value to

0

6 Restart your computer


23

7 You can verify if the Windows Defender is switched off

Click on Update & security

Click on Windows Defender

Now you can see that the Windows Defender is switched off.


24

5. Installed MacFinish 2D 100 properly but can’t see MacFinish

If you have installed the latest MacFinish software properly it can occur that in a very few

occasions you do not see your MacFinish in the startup screen of the MacFinish software. In

this case please run following software.

http://www.timetronics.be/Software/LuCamSoftware-v6.5.0.zip

In case you would face further problems please contact TimeTronics.

----------------------------------------

http://www.timetronics.be/Software/LuCamSoftware-v6.5.0.zip


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6. MacFinish 2D 100 Camera does not look straight to the finish line

Situation 1

After you have aligned the camera in 2D view and you switch to camera preview you do not

see the finishline correctly

Situation 2

You try to align the camera in the camera preview window. If you then look to the Camera 2D

view than you see that the camera is not viewing to the finishline

---------------------------------------------


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What is wrong?

In both situations the reason is same. You can notice that there is only one green line visible,

there should be two. The first solid green line (in fact it is a rectangle) should be placed over

the 2D-view at the bottom-left. The second green line (interrupted with small red lines) should

be places over the detailed views in the middle of the window. In this wrong example, you only

see the second line, because the first line is place way too much to the left.

---------------------------------------------

Solution: Click numerous times on the double-arrow to the right (under the framerate selector). At one

time, you will see the first green line appear. Place the lines so that the first green line is placed

over the complete 2D-view and the second green line is placed over the detailed views.

Correct settings:

---------------------------------------------

This is NOT

on finishline This looks like on finishline

FAQ for MacFinish 2D 100/400/410 - timetronics.be MacFinish 2D 100 400 410 English... · 2017v1 FAQ...

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