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Faculty of Social Work MSW Program With a Child Welfare Focus 2015-2017 Student Handbook University of Calgary Faculty of Social Work 2500 University Drive NW Calgary, AB T2N 1N4 www.ucalgary.ca/cwmsw

Transcript of Faculty of Social Work - ucalgary.ca · Course-Based Students: Course and Final Integrative Project...

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Faculty of

Social Work

MSW Program With a

Child Welfare Focus

2015-2017

Student Handbook

University of Calgary

Faculty of Social Work

2500 University Drive NW

Calgary, AB

T2N 1N4

www.ucalgary.ca/cwmsw

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Last updated: March 6, 2015

Questions about your program?

First places for answers:

Your MSW Handbook &

www.ucalgary.ca/cwmsw

The website is a helpful, well-organized resource and along with your handbook is a primary source of information when you have questions about your program.

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2015-2017 Student Handbook

MSW Program with a Child Welfare Focus

University of Calgary, Faculty of Social Work Page 1

CONTENTS

WELCOME TO THE FACULTY OF SOCIAL WORK! ............................................................... 2

Messages from the Dean and Student Advisor

THE FACULTY OF SOCIAL WORK ...................................................................................... 3

History and Overview of the Faculty, Faculty Vision and Mission

MSW PROGRAM DESCRIPTION ........................................................................................ 4

FIELD EDUCATION INFORMATION FOR MSW STUDENTS ................................................. 6 Supervision and Instruction in Field Placements, Learning and Assessment in Field Placements, Practicum in the Place of Employment, Specialization Practicum

PROGRAM COMPLETION REQUIREMENTS ........................................................................ 7

Course-Based Students: Course and Final Integrative Project Requirements

ESSENTIAL ONLINE TOOLS AND SERVICES ..................................................................... 8

U of C IT Account, eID Account, MyUofC Portal, Student Centre, Desire to Learn (D2L), Adobe

Connect, Student Email Listservs, U of C Library Access, On-campus wireless networks

STUDENT SERVICES – UNIVERSITY OF CALGARY ............................................................ 10

Graduate Student Advisor, Student Accessibility Services, Financial Accounts – Student Receivables Office

KEY PROCESSES IN THE MSW PROGRAM ......................................................................... 11

Annual Registration, Registering in Courses, Completing Course Evaluations, Applying to Graduate

STUDENT AWARDS .......................................................................................................... 13

Faculty of Social Work Recognition of Excellence Awards

ACADEMIC INTEGRITY IN THE FACULTY OF SOCIAL WORK ............................................. 14

Writing Expectations, Research Ethics, Academic Appeals, Principles of Conduct

ALBERTA COLLEGE OF SOCIAL WORKERS ........................................................................ 17

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2015-2017 Student Handbook

MSW Program with a Child Welfare Focus

University of Calgary, Faculty of Social Work Page 2

WELCOME TO THE FACULTY OF SOCIAL WORK!

From the Dean – Jackie Sieppert

I would like to offer my sincere congratulations to everyone admitted to this unique MSW cohort

focused on child protection practice. Welcome to the Faculty of Social Work at the University of

Calgary! As Dean, I am very pleased that you have chosen to study with us. We are the largest social

work school in Canada and are extremely proud of the reputation we’ve earned for our educational

programs, research and community partnerships. A significant part of that reputation is based on the

quality of our students. Having seen the list of students admitted to this cohort, I know that you will

help sustain and build on that reputation.

We have worked closely with the Ministry of Human Services to make this degree opportunity

possible. It is our way of demonstrating appreciation and commitment to the essential work that all of

you, and child protection workers across the province, do every day. The program is designed to

support your professional role, and will combine two core areas of content – clinical practice and

leadership. I hope that you find the program challenging, inspiring, and most of all beneficial to your

capacity to support children in this province. We will work together to help make that happen.

Jackie Sieppert, PhD, RSW

From the CWMSW Student Advisor – Kristen Raimundo

Hello and welcome to the Faculty of Social Work! As a student you can expect many rewarding and

challenging academic experiences that will enrich your career. My job is to help you through the

administrative aspects of your program such as discussing degree requirements, course registration,

and providing information about student services.

I hope that this program challenges and rewards you and that I can help to make your transition to

the U of C Faculty of Social Work, a smooth one!

Kristen Raimundo, BSc (email: [email protected])

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2015-2017 Student Handbook

MSW Program with a Child Welfare Focus

University of Calgary, Faculty of Social Work Page 3

THE FACULTY OF SOCIAL WORK

The Faculty of Social Work, at the University of Calgary, has been an innovator in social work

education for over 40 years and is one of the largest in the country. Collectively, the academic staff

represents an impressive range of expertise in clinical practice, leadership and administration in social

services, child welfare, family violence, community development, international and multicultural

practice, practice with Aboriginal peoples, social policy, qualitative and quantitative research and other

issues of concern to social workers.

History and Overview of the Faculty:

The Faculty of Social Work was originally created in 1966 as School of Social Welfare, one of the first

units established when the University of Calgary achieved its independence from the University of Alberta

the same year. When it began, the school offered a Master of Social Work degree and MA Social Work

(thesis) based on a Bachelor of Arts degree. The School’s mission was founded upon a philosophical belief

in the advancement of scientific knowledge and promotion of enlightened humanitarianism.

In 1975, the school was granted faculty status and in 1989, the name was changed from the Faculty of

Social Welfare to the Faculty of Social Work. The faculty has seen five deans since 1966 and has grown

from a complement of 12 full-time academics, 6 support staff and approximately 20 students in 1969-70

to 44.1 full-time equivalent (FTE) academic staff members, and 19 FTE support staff in September 2014,

working out of three core locations - Calgary, Edmonton, and Lethbridge – who deliver our programs in

central, northern, and southern Alberta. Currently there are 434 BSW, 310 MSW, and 37 PhD students

enrolled across all of the faculty’s programs.

Since it was created the faculty has pursued academic excellence in teaching and learning,

research and scholarship, and service to the community and profession. Over the past 48 years,

the faculty has expanded its academic programs to offer three distinct routes to the accredited

BSW degree; three specializations and both a thesis and course-based route to the accredited

MSW; a joint MBA/MSW; and PhD.

The Faculty’s Vision and Mission:

At the Faculty of Social Work, our vision is “creating social well-being and just societies.” Our

approach to achieving this vision is to keep the learner at the centre of our efforts, contribute to

excellence in professional social work, emphasize research in our curriculum and work in cooperation

with social service agencies in the communities where we teach. This approach is reflected in our

Mission Statement; we are:

Dedicated to promoting societies that respect human dignity and worth, meet basic human

needs, are anti-oppressive, inclusive, and based on principles of social justice.

Committed to learners by providing and building a knowledge base and set of skills in

environments designed to stimulate and support a spirit of critical inquiry.

Focused on serving as a catalyst for positive community impact through the creation and

dissemination of knowledge and innovation.

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MSW Program with a Child Welfare Focus

University of Calgary, Faculty of Social Work Page 4

PROGRAM DESCRIPTION

Term/Year

Course Name Description Delivery Format

Winter 2015

SOWK 697: Diversity,

Oppression & Social Justice

Critical examination of the issues of diversity and the power relations that form common

links among the experiences of oppression and marginalization in Canadian society with special reference to Indigenous peoples and child welfare practice.

Five day block (M – F); March 9 to March 13

inclusive; offered in Edmonton

Spring 2015

SOWK

679.18: Practice Skills

for Leading and Supervising in

Human Service Organizations

A course that examines practical issues related

to the management of human service organizations and the supervision of staff from a social work perspective.

Online

Fall 2015

SOWK 651:

Policy as Context for Clinical Work

This course will examine public policy in

Canada and Alberta in multiple dimensions and its relevance and implications for child welfare practice.

Online

SOWK 659:

Evidence and Clinical Practice

Through readings, in-class discussions,

assignments and group work, students will learn to synthesize and critique empirical

literature related to child and family practice and develop a research proposal, and in so doing, gain a deeper understanding about the

design principles of applied research in social work.

Online

Winter 2016

SOWK 653:

Comparative Approaches to Change

This graduate level course will provide an in-

depth and advanced understanding of current social work practice theories, historical roots, and present developments relevant to child welfare practice. Various clinical change applications will be examined and critiqued.

Block week; Dates and Location TBD

SOWK

679.10:

Maximizing Staff Performance

Through Supervision

This course will review the history of social

work supervision, its definition, models,

functions and the theories behind its implementation. Key directions to follow when starting supervision will be given. There will be

opportunities to consider one’s own style, skills and abilities and consider ways to adapt these in order to provide quality supervision to a wide variety of different supervisees.

Online

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MSW Program with a Child Welfare Focus

University of Calgary, Faculty of Social Work Page 5

Spring 2016

Elective TBA Students will be able to select from a variety

of on-site block or online MSW electives offered during this term.

TBA

Fall

2016/Winter 2017

SOWK 696

A/B: Advanced

Practicum Seminar

525 hours in a specialized child welfare

practicum (workplace) including a bi-weekly seminar

TBA

Winter 2017

SOWK 657:

Clinical Social Work Applications

This course will focus on practice applications

of theories learned over the span of the course to various problems and issues encountered by social workers within child welfare practice. This course provides opportunities for students

to integrate prior knowledge and experience related to child welfare practice. Students will be encouraged to utilize a stance of critical

openness to new ideas, as well as to systematically interrogate ideas they already embrace. Students will work to develop an integrated personal framework for social work practice and specific effective ways to appraise their work.

TBA

Note: Course-based MSW students are required to complete a capstone. Details regarding the

capstone project will be communicated in the future.

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MSW Program with a Child Welfare Focus

University of Calgary, Faculty of Social Work Page 6

FIELD EDUCATION INFORMATION FOR MSW STUDENTS

Students describe the practicum as one of the most important components of their social work

education. Through their involvement in field education programs, Field Instructors and others in

host agencies make significant and meaningful contributions to students’ skill and knowledge

development.

The MSW Field Education Manual describes graduate practica and details the policies and

procedures related to students in placements. Students are strongly encouraged to familiarize

themselves with the Field Education Manual, which is available through the CWMSW website at

http://ucalgary.ca/cwmsw/field-education. The following paragraphs are intended to highlight

only a few of the key aspects of field education in the MSW Program.

Supervision and Instruction in Field Placements

MSW students work with assigned faculty to arrange all practica. Once in field placement, the

student is supervised by an experienced, registered social worker who functions as the Field

Instructor. In addition to ongoing guidance and feedback, the Field Instructor(s) provides the

student a minimum of one hour of supervision for every 15 placement hours. Students are also

linked with a university-based faculty member who acts as the Faculty Liaison. The Faculty

Liaison, who is the instructor-of-record for the practicum course, facilitates the integrative

seminar (in class and/or online) that forms part of the course, makes scheduled visits (on-site or

online) to placement agencies, and participates in the formal evaluations of the student’s

achievement.

Learning and Assessment in Field Placements

MSW placements are structured by the Objectives that students are intended to achieve in the

practicum course. These Objectives are detailed in the Field Education Manual. Each student develops

a personal Learning Agreement in consultation with the Field Instructor and Faculty Liaison. Designing

the Agreement helps the Field Instructor and student clarify respective responsibilities and

expectations. The student and Field Instructor negotiate activities that provide the student with

opportunities to learn and demonstrate competence in each of the Objectives of the practicum.

Assessment of students in practica is an ongoing process intended to highlight students’ strengths and

learning needs. The assessment of the students’ educational needs and progress in practicum are

formally articulated at the beginning, middle, and end of the placement. Assessment is based on the

extent to which the objectives and activities specified in the student’s Learning Agreement have been

accomplished. Students in practicum courses are graded on a pass/fail basis.

Practicum in the Place of Employment

The Faculty’s Office of Field Education is prepared to support students’ abilities to develop

practica in their places of employment providing certain criteria are met. Any student considering

a practicum in their workplace should consult the Field Education Policy Manual posted on the

CWMSW website. The policy manual contains detailed expectations, policies, and processes,

regarding the requisite written student proposal and the letter of support from the agency

involved.

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MSW Program with a Child Welfare Focus

University of Calgary, Faculty of Social Work Page 7

Specialization Practicum

Students in the Clinical Specialization Program complete the Advanced Practicum (SOWK 696) starting

in the Fall of 2016. Of the 525 hours of field education, about 25 are allocated for the integrative

seminar supported by the Faculty Liaison. The purpose of the Advanced Practicum course is to develop

students’ existing social work knowledge and skills to a specialized level. The practicum promotes

integration of the theory and skills students learn in the classroom with their professional practice and

social work identity.

PROGRAM COMPLETION REQUIREMENTS

Students are referred to the University’s Graduate Calendar for details regarding the policies that

provide the administrative framework for the MSW program: http://www.ucalgary.ca/pubs/calendar/.

The following paragraphs highlight information likely to be of fundamental interest to students.

All students are registered in the course-based MSW Clinical Social Work Practice specialization. This

program requires students to complete 7 core or specified courses, 1 elective course, and the

Advanced Practicum (2 course equivalents). These courses are listed in the Program Description on

page 4 in this Handbook.

A grade of “C+” or lower in any course may result in a student being required to withdraw from the

program regardless of overall grade point average (GPA). To remain in good standing in graduate

programs, students must maintain an annual GPA of at least 3.0, calculated each year at the time of

the student’s registration anniversary.

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MSW Program with a Child Welfare Focus

University of Calgary, Faculty of Social Work Page 8

ESSENTIAL ONLINE TOOLS AND SERVICES

The Information Technologies department (IT) at the University of Calgary provides students

with a variety of tools, resources and supports. Students are encouraged to use the IT web site

(www.ucalgary.ca/it) as a resource for computer/internet questions or concerns.

IT tools which MSW students will likely use during their programs are described briefly below.

U of C IT Account

An Information Technologies (IT) account is required to access key U of C online services. In

particular, MSW students use IT Accounts to access the library, Desire2Learn and AirUC Wireless

Internet (both described below).

Go to https://itregport.ucalgary.ca for directions on how to register for an IT Account. You will

need your UCID to register. Once you register, you will have an IT Account username and

password.

For information about U of C IT accounts including explanations of usernames and passwords,

recovering forgotten passwords, changing passwords, and managing IT accounts, visit

www.ucalgary.ca/it/access/itaccount.

eID Account

eID accounts are required to access key U of C online services including the MyUofC Portal, your

Student Centre, and the online library databases (you can access the library using either with

your eID account or your IT account).

MyUofC Portal

Logging on to your MyUofC portal requires your eID username and password.

Once logged into the MyUofC portal, online UofC services can be accessed without re-entering

usernames and passwords. Link to MyUofC via U of C and CWMSW web sites; the link is

consistently at the top of each site’s headline banner.

Some of the online services used most often by MSW students via MyUofC are described below.

Student Centre

Access to your Student Centre is possible only through the MyUofC portal. Online services available

via the Student Centre include course registration (add, drop, swap, edit), fee payment, view class

schedule, viewing grades, printing enrollment verification letters and tax receipts, changing your

address, applying to graduate, and downloading forms you may need for your program.

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MSW Program with a Child Welfare Focus

University of Calgary, Faculty of Social Work Page 9

Desire2Learn (D2L)

D2Lis an online course management system used to support face-to-face classes, the integrative

seminar, and to deliver the distance courses offered in this program.

D2L courses are accessible via your MyUofC portal or at d2l.ucalgary.ca. For help with D2L, visit

http://elearn.ucalgary.ca/desire2learn/home/students.

Adobe Connect

Adobe Connect is the online classroom program that is used for synchronous online sessions.

These sessions are normally accessed through your D2L courses. A quick start guide and more

information can be found at http://elearn.ucalgary.ca/connect.

Student Email Listservs

All students are automatically registered on their program listserv and are required to use their

ucalgary.ca email accounts for all correspondence from the faculty or about their courses.

Students on the new Office365 email account can set up forwarding after logging in to

office365.ucalgary.ca and clicking on Outlook. You can then set up forwarding in the options.

We appreciate that attending to emails is sometimes difficult and promise to limit what we send to

you. We use a system whereby emails we really need you to read have “URGENT” in the header.

Emails with important but not critical messages have “IMPORTANT” in the header and those with

information we think you might be interested in are labeled “FYI.” We count on students reading all

emails sent under the URGENT tag.

U of C Library Access

The library home web site is http://library.ucalgary.ca. Online services to the U of C library are

accessed using your ID number and barcode information on your campus card or your IT account

username and password.

On-Campus AirUC Wireless Internet (Unsecure)

While on campus you can access either the unsecured or secured university wireless networks.

To connect to the AirUC wireless network you need to have a WiFi-enabled computer, a web browser,

and an eID and password.

To connect to AirUC: select "AirUC" on your computer as you would for any wireless network, start

your web browser and, when the UofC portal page appears, log in with your username and password.

AirUC Wireless Internet (Secure)

AirUC-Secure is the wireless network at the University of Calgary that uses encryption to ensure that

authentication and all traffic on the Wi-Fi network is secure.

To enable AirUC Secure, please go to www.ucalgary.ca/it/airuc-secure# and click on “Support

Documentation” where you will choose the applicable operating system. Follow the directions to

enable your login to AirUC Secure.

If you have any difficulties, please contact IT at 403-220-5555. IT staff can access your computer

remotely to assist you.

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2015-2017 Student Handbook

MSW Program with a Child Welfare Focus

University of Calgary, Faculty of Social Work Page 10

STUDENT SERVICES – UNIVERSITY OF CALGARY

Graduate Student Advisor

Kristen Raimundo, the Graduate Advisor for students in the MSW Program with a Child welfare

focus, works with the FSW Student Services team to provide all students with support and

guidance. The Manager of Student Services, Maria Soos-Gonczol, is based in Calgary. The Student

Services team encourages students to use the web site (www.ucalgary.ca/cwmsw) and this

Handbook as first resources to answer program-related questions. If more individualized help is

needed, contact Kristen via email at [email protected]. Kristen’s regular office hours are

Monday – Friday, 8:30 – 4:30.

Student Accessibility Services

Student Accessibility Services works with students, faculty and staff to facilitate an accessible

learning environment for students requiring academic accommodation. If you are a student

requiring any form of academic accommodation, it is your responsibility to register with the

Student Accessibility Services Centre (Phone: 403-220-8237; Email: [email protected]; Web:

www.ucalgary.ca/access/) as soon as possible and discuss your needs with your instructor no later

than fourteen (14) days after the start of the course.

Financial Accounts – Student Receivables Office

The Student Receivables Office (Phone: 403-220-3134; Fax: 403-282-9349; Email:

[email protected]) manages certain aspects of a student's financial account with the

University. This includes the administration of government financial aid (student loans, grants,

bursaries) and external funding arrangements. The Student Receivables Office assists University of

Calgary students, staff and faculty by offering the following services:

Issuing student account refunds,

Invoicing sponsors on behalf of students,

Processing payments for university staff and faculty fee waivers, remissions, and tuition support

programs,

Compiling education and tuition tax credit information (T2202A forms),

Collecting on overdue accounts.

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2015-2017 Student Handbook

MSW Program with a Child Welfare Focus

University of Calgary, Faculty of Social Work Page 11

KEY PROCESSES IN THE MSW PROGRAM

Annual Registration

Each year of the program, no later than the deadline date for the annual registration month (January

for all graduate students in the MSW with a Child Welfare focus), each graduate student must register

using the Student Centre via MyUofC. Completion of the annual registration is called Registration

Initialization. Graduate students must initialize their registration every January. Students who do not

initialize their registration by the appropriate deadline date will be withdrawn from the program.

The academic year for students in the MSW with a Child Welfare focus is January 1 to December 31.

The academic load for students in the MSW with a Child Welfare focus is part-time.

See the Registration Initialization Guide online at

http://kb.ucalgary.ca/files/itkb/gs_registration_initialization_jun14j.pdf for instructions.

Registering in Courses

Follow these steps to register for classes:

1. From the University of Calgary website (www.ucalgary.ca), click on ‘MyUofC’ [top right side

of page]. Log in using your eID and password.

2. Scroll down to view the ‘Student Center’.

3. Under the Academics heading, click ‘Enroll’.

4. Select the academic term and click ‘Continue’.

5. Click on ‘Class Search’ (or use the ‘Enter Class Nbr’ box, the five digit class numbers are

listed on the timetable).

6. Use the drop down menu to find the course subject (SOWK = social work), enter the number

if you know it (e.g., 201) and click on ‘Search’.

7. When you find the class you’re looking for, make sure that it is the correct section for your

program.

8. Click on the green ‘Select Class’.

9. After ensuring you selected the correct course and section, click on ‘Next’, then ‘Proceed to

Step 2 of 3’, then ‘Finish Enrolling’.

10. Double check your registration status by clicking on ‘My Class Schedule’

Completing Course Evaluations

The results of students’ course evaluations are important! In addition to supporting ongoing course

development, these evaluations (particularly the USRI, described below) provide some of the data

on which decisions about instructors’ merit increases and promotions are based.

At the University of Calgary, formal course evaluations are done online through Universal Student

Ratings of Instruction (USRI). Toward the end of each semester you will receive email prompts to

complete USRI evaluations of your current courses. These evaluations are confidential. Instructors

receive the results of USRIs only after courses are complete and grades are posted, and they

receive only collated data. Further, the University will not release the results to the instructor

unless the student response rate is high enough to support the use of descriptive statistics.

Additional information about USRIs is at http://www.ucalgary.ca/usri/.

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University of Calgary, Faculty of Social Work Page 12

Under Faculty of Social Work policy, instructors should implement an evaluation at about the mid-

point of all courses. The form of the evaluation is left to the discretion of the instructor. Types of

mid-term evaluations could include class discussion, confidential surveys, and/or confidential

written responses to open-ended questions. Based on the desire to enhance their teaching

effectiveness and the impact of the course, instructors may ask for feedback in addition to the

required mid- and end-term evaluations.

Applying to Graduate

Students apply to convocate in the last semester of their programs. If you are convocating in the

Spring the deadline to apply, via your Student Centre, is February 1st and if you are convocating

in the Fall, the deadline is August 15th. Students are responsible for verifying that they have

completed all required courses for their degree when they apply to convocate, or that they will

complete all courses before the stated and applicable deadlines.

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MSW Program with a Child Welfare Focus

University of Calgary, Faculty of Social Work Page 13

STUDENT AWARDS

Faculty of Social Work, Recognition of Excellence Awards

Every year the Faculty of Social Work recognizes the contributions and accomplishments of students in

its undergraduate and graduate programs through its Recognition of Excellence awards. Students may

be nominated by their peers or by faculty and staff and the awards highlight excellence in a variety of

areas including commitment to social justice and civic engagement, personal and academic

achievement, leadership, and contributions in the field.

Clarice Chodak Recognition of Excellence in Social Action is awarded annually to a maximum of

five students who demonstrate commitment to social justice, civic engagement, and volunteerism

through actions against racism, anti-Semitism or other forms of injustice.

Iain Cullen Ramsay Recognition of Excellence in Personal Achievement is awarded annually to

a maximum of five students whose commitment to education in social work has been demonstrated by

inspirational attitudes and behaviors in class, practica, and/or relationships with other students. This

award is intended to honor excellence that may not be indicated through traditional means such as

grade point average or participation in formal student governance activities. Students may

demonstrate outstanding personal achievement through, for example, coping with significant personal

or academic challenges while in the program or inspiring other students through particularly

compassionate or empowering activities.

Recognition of Excellence in Field Practicum is awarded annually to a maximum of five students

whose activities and achievements in practicum have been outstanding in a placement that has

occurred during the current academic year. This Recognition of Excellence acknowledges that while

students are intended to be learners in their practica, they may also contribute meaningfully to their

clients’ (individuals, groups, families, communities, organizations) lives.

Recognition of Excellence in Student Leadership is awarded annually to a maximum of five

students whose activities contributed to significantly enhancing the educational experiences of

students in the Faculty of Social Work. Recipients’ leadership may be formal or informal.

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MSW Program with a Child Welfare Focus

University of Calgary, Faculty of Social Work Page 14

ACADEMIC INTEGRITY IN THE FACULTY OF SOCIAL WORK

Writing Expectations

It is expected that all work submitted in assignments should be the student’s own work, written

expressly by the student for this particular course. Students are referred to the section on

plagiarism in the University Calendar for additional information:

http://www.ucalgary.ca/pubs/calendar/current/k-2.html.

Plagiarism is the use of “any source whatsoever without clearly documenting it” and is a serious

academic offense. Consequences include failure on the assignment, failure in the course and

possibly suspension or expulsion from the university. Students must document not only direct

quotations but also paraphrasing and others’ ideas where they appear in your text. A reference

list at the end is insufficient by itself. Readers must be able to tell exactly where your words and

ideas end and other people's words and ideas begin. This includes assignments submitted in non-

traditional formats such as Web pages or visual media, and material taken from such sources.

Please consult your instructor or the Writing Support Centre (www.efwr.ucalgary.ca) if you have

any questions regarding how to document sources.

Research Ethics

Students interested in undertaking an assignment that will involve collecting information from

members of the public, should speak with the course instructor and consult Research Services before

beginning the assignment: http://www.ucalgary.ca/research/students.

Academic Appeals

The following is from the University of Calgary’s Graduate Calendar at

http://www.ucalgary.ca/pubs/calendar/grad/current/gs-l.html.

“The University recognizes that there are instances when a student may wish to challenge

University decisions about grades or academic policy. When a dispute arises, every effort should

be made to resolve the issues informally rather than resort to a formal appeal. If, however, a

formal appeal is necessary, the student should follow the Appeals Procedures that are described

below.”

The following general guidelines define the routes of appeal in different areas and are taken from

the Graduate Calendar.

1. Students should recognize that reappraisals of term and final grades occur at the

department/faculty level that originated those decisions.

2. Students should recognize that appeals of grade reappraisals and other academic decisions will be

handled at the level of appeal closest to the level at which the decision was made.

3. Students must begin the reappraisal/appeal process at the appropriate level and proceed through

successive levels of appeal in order, and with no omissions.

4. At every level, students should attempt, to the utmost of their ability, to present their arguments as

effectively and as fully as possible. Mere dissatisfaction with a decision is not sufficient grounds for the

appeal of a grade or other academic decision.

5. The General Faculties Council's (GFC) Student Academic Appeals Committee will hear an appeal

only if it can be demonstrated there is: (a) alleged bias, and/or (b) alleged unfair procedures at a

lower level of appeal, and/or (c) substantial new evidence which could not have been presented at an

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earlier stage.

6. Students may obtain help in understanding the appeals process and in writing appeal letters from

the Student Ombuds Office. For more information, refer to their website:

http://www.ucalgary.ca/provost/students/ombuds.

Students who wish to apply for a reappraisal of graded term work or final grades, or wish to

appeal those reappraisals, and students who wish to appeal what they feel are unfair

academic decisions by their faculty should follow the guidelines” at

http://www.ucalgary.ca/pubs/calendar/current/i.html.

Principles of Conduct

The Faculty of Social Work complies with the University of Calgary’s statement on principles of

conduct, as follows:

1. The University of Calgary community has undertaken to be guided by the following statements of

purpose and values:

To promote free inquiry and debate

To act as a community of scholars

To lead and inspire societal development

To respect, appreciate, and encourage diversity

To display care and concern for community

2. The University seeks to create and maintain a positive and productive learning and working

environment, that is, an environment in which there is:

Respect for the dignity of all persons

Fair and equitable treatment of individuals in our diverse community

Personal integrity and trustworthiness

Respect for academic freedom

Respect for personal and University property

3. Those persons appointed by the University to positions of leadership and authority have particular

responsibility, not only for their own conduct, but also for ensuring, to the extent of their authority

and ability:

That a positive and productive learning and working environment is created and maintained

That conflicts and concerns are addressed in a positive, timely, reasonable, and effective

manner

That persons within their jurisdiction are informed of their rights and responsibilities with

respect to conduct

4. The University undertakes to ensure that its policies, systems, processes, and day-to-day

operations foster the goals in #1 and #2 above.

5. The University encourages and undertakes to support all members of the University community in

resolving conflicts and concerns in a positive, timely, reasonable, and effective manner.

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6. The University undertakes to ensure that the protection afforded by the principles of natural

justice is extended to all members of the University community.

7. The University undertakes to provide resources through various offices to generate awareness

related to this Statement on Principles of Conduct throughout the University community and to

assist in resolving conflict in a positive way.

Note: The principles of natural justice reflect a concept that ensures fair play. The specific

requirements of natural justice will often vary depending on the circumstances but are generally

considered to ensure a full and fair consideration of the issue, including consideration in the absence

of bias.

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ALBERTA COLLEGE OF SOCIAL WORKERS

The Alberta College of Social Workers (ACSW) is the regulatory body for the profession of social

work in Alberta, as legislated under the Health Professions Act. ACSW ensures that Alberta’s social

workers meet the regulations of the Health Professions Act, which includes mandatory registration

and continuing competency activities.

The ACSW website, at www.acsw.ab.ca, includes information about annual credits through

conferences, education, and community service. You can also access the CASW Social Work Code

of Ethics (http://www.casw-acts.ca/en/what-social-work/casw-code-ethics) and the ACSW

Standards of Practice

(http://www.acsw.ab.ca/social_workers/practice_resources/standards_of_practice_1) through the

website.