Facebook for food and beverage companies

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© 2011 Recipe Marketing

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This slideshare is an overview of how Facebook can help food and beverage companies meet their two most important marketing objectives: build awareness and induce trial. If you seek more in-depth training, email [email protected]

Transcript of Facebook for food and beverage companies

  • 1. 2011 Recipe Marketing

2.

  • Ingredients For Success:Facebook for Food and Beverage.

2011 Recipe Marketing 3. Two Major Marketing Goals In The Food And Beverage Industry.

  • Build brand awareness
  • Induce trial

2011 Recipe 4. The Power Of Social

  • Consumers who are exposed to a brand in social are 2.8x more likely to search for that brands products.
  • Source:http://scr.bi/g3Nc84via Jay Baer

2011 Recipe 5. The Power Of Facebook.

  • #1 social network in the world
  • Over billion active users
  • 250 million people log in daily for an average of 55 minutes.
  • 68% of U.S. Facebook users said they were more likely to buy on a positive Facebook friend referral.

2011 Recipe 6. Ingredient for success: Set up a page or place. 2011 Recipe 7. Place or Page?

    • Facebook automatically creates a place page if someone checks into your business. Or you type in your address when setting up your Facebook Page.

2011 Recipe 8. Pages.

    • If you manufacturer or distribute a product.

2011 Recipe 9. Places.

    • If someone can walk into your business and purchase a product or service

2011 Recipe 10. Ingredient for success: Give Facebook users a reasonto like you. 2011 Recipe 11. Welcome tabs increase your pages likeability by 47%. 2011 Recipe Source: www.socialmediaexaminer.com 12. Recipe Tip:

  • FREE AND LOW COST
  • WELCOME PAGE APPS
  • Tabsite, NorthSocial, PageLever, Wildfire, iwiPage, Fanpageengine, Tabpress, Webuzz, Shortstack

2011 Recipe 13. Facebook Fact:

  • 199 out of every 200 interactions (99.5%) come from the users wall (or newsfeeds). This means thatalmost nobody is coming back to your fan page after they visit it the first time .
  • Source: Jeff Widham, Brand Glue

2011 Recipe 14. Facebook Fact:

  • Not all your posts end up in your fans newsfeeds.

2011 Recipe 15. Facebook Edge Rank.

    • How often an user interacts with your Facebook fan page content
    • The type of interaction, comments are weighted heavier than likes
    • Content recency

2011 Recipe 16. Facebook Edge Rank. 2011 Recipe 17. Ingredient for success: Keep Fans liking you. 2011 Recipe 18. Give Your Customers Great Content.

  • Make your page the place to get answers for(fill in the blank)challenges

2011 Recipe 19. Give Your Customers Great Content.

  • Make it easy
  • Make it fun
  • Make it something that will make your customers feel smarter, prouder, happier for liking you .

2011 Recipe 20. Recipe Tip:

  • Use KISS: Keep it simple and shareable

2011 Recipe 21. Shorter is better.

  • 27% increase in engagement with posts of 80 characters long or shorter
  • www.emarketer.com

2011 Recipe 22. Content Ideas.

    • Events
    • Videos
    • Photos
    • Import blog
    • Add custom content
    • Third party articles
    • Ask questions

2011 Recipe 23. More Content Ideas.

    • Testimonials
    • Create experiences
    • Expert Fridays
    • Promotion
    • Facebook deals
    • Coupons
    • Recipes

2011 Recipe 24. Recipe Tip:

  • Use the 80/20 rule: 80% of your content adds value. 20% promotes your business directly.

2011 Recipe 25. Ingredient for success: Timing is is everything. 2011 Recipe 26. When To Post.

    • Companies that post content on their Facebook pages outside normal business hours see engagement rates that are 20% higher than average.
    • Source: Buddy Media

2011 Recipe 27. Other Posting Statistics. 2011 Recipe 28. How Often To Post.

    • Depends on your fans
    • Pages with a small fan base, once a day to three days a week
    • Studies have shown the #1 reason for hiding/unliking a page is the page posts too often*
    • *Source: Mari Smith

2011 Recipe 29. Post Timing.

    • Facebook posts get 50% of their likes in the first 80 minutes. However, it takes 22 hours for that same post to get 95% of its Likes
    • Source: Visibli

2011 Recipe 30. The Best Day To Post.

    • According to Facebooks Gross National Happiness index, Friday afternoon sees a 10% increase in engagement
    • There is a 9.7 percent increase in happiness on Fridays compared with the worst day of the week, Monday*
    • *Source: New York Times

2011 Recipe 31. Ingredient for success: Promote your page. 2011 Recipe 32. Get The Likes Rolling.

    • Like them
    • Comment on them
    • Share them
    • @ tags

2011 Recipe 33. Invite Your Email Contacts. 2011 Recipe 34. Run Facebook Ads. 2011 Recipe 35. Promote On Your Website.

  • Social plugins/like button
  • Wibya/Visbli bar

2011 Recipe 36. Promote On The Go.

  • Over 250 million active Facebook mobile users
  • Theyre twice as active
  • Looking for deals

2011 Recipe 37. Instant Likeability.

  • Text:Like Recipemarketing to 32665

2011 Recipe 38. Ingredient For Success: Dont forget your marketing fundamentals. 2011 Recipe 39. Recipes 4 Cs.

  • Clarity
  • Consistency
  • Creativity
  • Commitment

2011 Recipe 40. Clarity:

  • Clear budget
  • Clear objective
  • Clear strategy

2011 Recipe 41. Clarity:

  • Clear Facebook Metrics
    • Fans
    • Web traffic (Google analytics)
    • Sales
    • Impressions
  • Facebook insights, Swixhq, pagelever, twentyfeet, peoplebrowsr, socialbaker,fangager, vitrue, buzzref, crowdbooster

2011 Recipe 42. Consistency:

  • Consistent brand image
  • Consistent brand personality
  • Consistent posting presence
    • Hootsuite
    • Social oomph
    • Postling
    • Tweetdeck
    • Radian6

2011 Recipe 43. Recipe Tip:

  • Dont have a social presence if you wont be present.
  • Anonymous

2011 Recipe 44. Consistency:

  • Consistent Personality
    • Admin rules
    • Page wall moderating guidelines
    • Have set times for who checks the wall and when and how they respond.

2011 Recipe http://ow.ly/5sDEP 45. Creativity:

  • Get creative with your content
  • Mix it up
  • Make sure its REMA, relevant, engaging, memorable and actionable

2011 Recipe 46. Commitment:

  • Post regularly
  • Engage authentically
  • Measure often
  • Make adjustments
  • Rinse and repeat

2011 Recipe 47. Ingredient For Success:Facebook is just one tactic. 2011 Recipe 48. Think Across All Channels. 2011 Recipe 49. Thank You!

  • See you on Facebook
  • www.facebook.com/recipefoodandbeveragemarketing

2011 Recipe 50. 2011 Recipe Marketing www.recipemarketing.com