Eye see - increase your marketing impact presentation2

105
Increase return on marketing with affordable eye tracking

description

Beschrijving van het business model van Eyesee om eyetracking sneller en toegankelijker te maken, gepresenteer op het DM Update seminar van het DM Institute

Transcript of Eye see - increase your marketing impact presentation2

Page 1: Eye see  - increase your marketing impact presentation2

Increase return on marketing with affordable eye tracking

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Which ad would you publish?

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Which ad would you publish?

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Choose NOW!

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2 times more people looked at the brand name in the left advert

Less attention More attention

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A B

…which job ad would you publish?

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A B

People are 4 times more Likely to look at the call for action in A

3 s

eco

nd

s

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Measure efficiency: Difference of 29%= 120 000 persons

57% of the readers looked at the ad

86% of the readers looked at the ad

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Test and Improve

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Problem: (almost) nobody looked at “1+1 gratis”

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What’s the problem?

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Eyetrackshop.com

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Eyetrackshop.com

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Eyetrackshop.com

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Why not test your DM??? Well…

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Why not test your DM??? Well…

Well…

… You can hire a test facility for 10000-30000 euros

… and wait 4-5 weeks for your results

But…

… Nobody wants to pay so much

… Nobody can wait so long

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Why is it so expensive and time consuming?

You need hardware and software…

>25K Special glasses or camera Software

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You need hardware and software…

>25K

…and organize focus groups (+30 persons)

Plan and call Transport to facility Reward Instruct and follow Test and analyze

Special glasses or camera Software

Why is it so expensive and time consuming?

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But what if…

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Olivier Tilleuil, van Eyesee vertelt waarom hij de academische wereld verliet om zijn eigen bedrijf op te starten in eyetracking onderzoek. Hij ontwikkelde een eigen bijzondere aanpak waardoor eyetracking sneller kan worden ingezet.

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Agenda

1) From researcher to EyeSee, and beyond

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Agenda

1) From researcher to EyeSee, and beyond

A. Trend: Shift from ‘questioning’ to observation

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Agenda

1) From researcher to EyeSee, and beyond

A. Trend: Shift from ‘questioning’ to observation

B. E’preneurs: How to start your company

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Agenda

1) From researcher to EyeSee, and beyond

A. Trend: Shift from ‘questioning’ to observation

B. E’preneurs: How to start your company

C. EyeSee, making eye tracking available for everyone

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Agenda

1) From researcher to EyeSee, and beyond

A. Trend: Shift from ‘questioning’ to observation

B. E’preneurs: How to start your company

C. EyeSee, making eye tracking available for everyone

2) When to use eye tracking?

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From researcher to EyeSee, and beyond

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From researcher to EyeSee, and beyond

Engineering

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From researcher to EyeSee, and beyond

Engineering Psychology

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From researcher to EyeSee, and beyond

Engineering Psychology

Business Engineering

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From researcher to EyeSee, and beyond

Business engineering

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From researcher to EyeSee, and beyond

Research

How important is price for you?

Not at all Very important

Questionnaires

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From researcher to EyeSee, and beyond

Research

How important is price for you?

Not at all Very important

Questionnaires

Focus groups

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From researcher to EyeSee, and beyond

Research

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From researcher to EyeSee, and beyond

Something else…

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Eyetrackshop.com

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Why not test your Ads??? Well…

Well…

… You can hire a test facility for 10000-30000 euros

… and wait 4-5 weeks for your results

But…

… Nobody wants to pay so much

… Nobody can wait so long

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You need hardware and software…

>25K

…and organize focus groups (+30 persons)

Plan and call Transport to facility Reward Instruct and follow Test and analyze

Special glasses or camera Software

Why is it so expensive and time consuming?

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But what if…

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… You could upload Ads on a platform…

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We bundle your ads in one batch with other ads

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…send the batch to the testers (at home)…

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…track their eyes with their webcam…

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…and you receive the results within a few days

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You receive an email when the test has been completed…

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Home Why? Take a Tour Plans & Prices About Us

Get started today!

Premium Plan

Basic Plan

Free trial

Print ads Posters Online ads Website Videos

Search Sign In

Create a test in a few seconds

Distribute your test online

Analyze your test and improve your campaign

Fast, easy, and affordable webcam eye-tracking platform to improve your marketing campaigns

Join us as Tester Which advertisement would you publish?

…go to our website…

EyeSee

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Home Why? Take a Tour Plans & Prices About Us

Search Sign In

Use Cases: Designers • Marketing & Brand Managers • Market Researchers Help: Tutorials • Answers & FAQs • Contact Support About Us: Management Team • Partners • Newsroom • Contact us • We’re hiring Policies: Terms of Use • Privacy Policy • Anti-Spam Policy • Security Statement • Email-opt-out

Login

Users I want to upload an ad, poster, url, ect.

and analyze the results

Testers I want to become a tester: look at ads, posters,

urls, etc. and if hires by ‘EyeSee’ get paid.

Remember me!

Forgot Password or Username?

Sign In with Your Favorite Account Now you can use your Facebook or Google account to sign in to EyeSee.

Sign In

Sign In with Facebook

Sign In with Google

Don’t have an account yet? Sign Up >>

Olivier

• • • • • • •

Username:

Password:

…log in…

EyeSee

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My tests Create a test My account

“Username” • Sign Out • Help

Address Book

You have a BASIC account. To remove the limits of a BASIC account and get unlimited tests, upgrade now!

Current Folder: -- View All Tests -- Title search:

Actions Type Title C reated Modified Design Collect. Analyze

W Ergosleep 12/9/11 12/9/11 15 14/9/11

P Philips: poster light bulb CT200 first iteration 12/9/11 12/9/11 40 14/9/11

P Philips: poster light bulb CT200 second iteration 12/9/11 12/9/11 40 14/9/11

P Philips: Flyer light bulb CT200 third iteration 12/9/11 12/9/11 40 14/9/11

P Unilever: Lipton tea: new green flavor poduct design 14/9/11 14/9/11 40 18/9/11

R H&M: Report Bikini 2011 poster 14/9/11 14/9/11 20 N/A

Follow Us: Facebook • Twitter • Linkedin • Our Blog Help: Tutorials • Answers & FAQs • Contact Support About Us: Team • Partners • Newsroom • Contact Policies: Terms of Use • Privacy Policy • Anti-Spam Policy • Security Statement • Email Opt-Out

Welcome “Username”

My Reports

EyeSee

…select a completed test…

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Create a test My account

“Username” • Sign Out • Help

Address Book

Manage Test Heat Map Gaze Plot Cluster Bee Swarm AoI Statistics Replay Ind. Compare

Test list • Recordings

My tests My reports

Add to report

Variable: Count Time span: 5 Sec More

Heat Map

EyeSee

Less attention More attention

…start analyzing…

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Create a test My account

“Username” • Sign Out • Help

Address Book

Manage Test Heat Map Gaze Plot Cluster Bee Swarm AoI Statistics Replay Ind. Compare

Test list • Recordings

My tests My reports

Add to report

Variable: Count Time span: 5 Sec More

EyeSee

…comparing…

Heat Map

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Create a test My account

“Username” • Sign Out • Help

Address Book

Manage Test Heat Map Gaze Plot Cluster Bee Swarm AoI Statistics Replay Ind. Compare

Test list • Recordings

My tests My reports

Add to report

Variable: Count Time span: 5 Sec More

Gaze Plot

EyeSee

1 2

3

4

1 2

4

5

3

…understanding why it will (not) work…

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Create a test My account

“Username” • Sign Out • Help

Address Book

Manage Test Heat Map Gaze Plot Cluster Bee Swarm AoI Statistics Replay Ind. Compare

Test list • Recordings

My tests My reports

Add to report

Cluster

% Seen Av. Time Time 2 see

A 95% 1,2s 0,1s

B 93% 1,4s 0,6s

C 60% 1,8s 2,1s

D 55% 0,8s 3,1s

Variable: Count Time span: 5 Sec More

EyeSee

A

C

D

B

… and quantifying to maximize marketing impact

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Why webcam eye tracking?

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Why webcam eye tracking?

WHY webcam eye tracking? • Affordable: 3 times cheaper • Fast: 3 times faster • Scalable 100 or 200 testers? • Targetted: reach target group • International at the same time

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Why webcam eye tracking?

WHY webcam eye tracking? • Affordable: 3 times cheaper • Fast: 3 times faster • Scalable 100 or 200 testers? • Targetted: reach target group • International at the same time

WHY NOT webcam eye tracking? • Accuracy: 1 vs. 2 cm • 12 fps

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Why webcam eye tracking?

WHY webcam eye tracking? • Affordable: 3 times cheaper • Fast: 3 times faster • Scalable 100 or 200 testers? • Targetted: reach target group • International at the same time

WHY NOT webcam eye tracking? • Accuracy: 1 vs. 2 cm • 12 fps

Added value/Price: (should be a) no brainer • Half of marketing budget is still wasted… • You spend ($$$$$$$$$$)^2 why not test your campaign for $

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…and we are proud to serve

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Roadmap

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Mock up

Market research

1/12

Team

Roadmap

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Mock up

Market research

Analytics

Minimal workable version on 1 PC

22 testers

1/12

Team

Roadmap

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12/11 3/12 6/12 9/12 12/12 3/13 6/13

Belgium Nord West South

Mock up

Market research

Analytics

Minimal workable version on 1 PC

22 testers

25 ×

1/12 9/12

Team

Roadmap

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12/11 3/12 6/12 9/12 12/12 3/13 6/13

Belgium Nord West South

Mock up

Market research

Analytics

Minimal workable version on 1 PC

22 testers

10 ×

10 ÷

25 ×

1/12 9/12

Team

Roadmap

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12/11 3/12 6/12 9/12 12/12 3/13 6/13

Belgium Nord West South

Mock up

Market research

Analytics

Minimal workable version on 1 PC

22 testers

10 ×

10 ÷

25×

Clients

1/12 9/12

Team

Roadmap

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…and we are proud to serve

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12/11 3/12 6/12 9/12 12/12 3/13 6/13

Belgium Nord West South

Mock up

Market research

Analytics

Minimal workable version on 1 PC

22 testers

10 ×

10 ÷

25 ×

Clients

Next steps

1/12 9/12

Team New Team

Roadmap

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12/11 3/12 6/12 9/12 12/12 3/13 6/13

Belgium Nord West South

Mock up

Market research

Analytics

Minimal workable version on 1 PC

22 testers

10 ×

10 ÷

25 ×

Clients

Next steps

1/12 9/12

Team New Team

Roadmap

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Mock up

Market research

Analytics

Minimal workable version on 1 PC

22 testers

Team

The entrepreneurs

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Mock up

Market research

Analytics

Minimal workable version on 1 PC

22 testers

Team

The entrepreneurs First create a sales pitch

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Mock up

Market research

Analytics

Minimal workable version on 1 PC

22 testers

Team

The entrepreneurs First create a sales pitch

Sell it before you develop

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Mock up

Market research

Analytics

Minimal workable version on 1 PC

22 testers

Team

The entrepreneurs First create a sales pitch

Sell it before you develop

Don’t do it alone Be aware that the first team is not the final team

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Mock up

Market research

Analytics

Minimal workable version on 1 PC

22 testers

Team

The entrepreneurs First create a sales pitch

Sell it before you develop

Your first customer is only interested in 0,5% of your est. final features

Don’t do it alone Be aware that the first team is not the final team

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Mock up

Market research

Analytics

Minimal workable version on 1 PC

22 testers

Team

The entrepreneurs First create a sales pitch

Sell it before you develop

Don’t do it alone Be aware that the first team is not the final team

Your first customer is only interested in 0,5% of your est. final features

Go as fast as possible to the market

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There are still some cool stuff to explore

• How many testers do you need?

• Is there a difference in target groups?

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Eyetrackshop.com

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Agenda

1) From researcher to EyeSee, and beyond

1) Trend: Shift from ‘questioning’ to observation

2) E’preneurs: How to start your company

3) EyeSee, making eye tracking available for everyone

2) When to use eye tracking?

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Concept Design Specific for application

Media/ channel

Will the concept work? Which works best?

Where to locate elements? How big should they be? How much text?

Which format is most cost effective?

↑ ad visibility ↑ attention span ↑ brand visibility ↑ message visibility ↑ product visibility

Adverts

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Ad 1 Ad 2

Are people looking at my ad?

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Less attention More attention

EyeSee Customer’s page:

not for distribution 96%

% seen

73% % seen

Ad 1 Ad 2

Belgacom was viewed 25% more than Telenet

Increase print ad visibility by 25%!

67% and 1,9s

67% of the readers looked at the ad

84% of the readers looked at the ad

Limited sample

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Which ad holds the longest the attention?

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Which ad holds the longest the attention?

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Which ad holds the longest the attention?

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Less attention More attention

Which ad holds the longest the attention?

Recall N/A

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Less attention More attention

Which ad holds the longest the attention?

Recall 90% Recall N/A

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Less attention More attention

Which ad holds the longest the attention?

Recall 90% Recall 33% Recall N/A

Limited sample

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Advertisement 1 Advertisement 2

Where are customer looking at? Increase Brand Visibility by 21%!

Limited sample

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EyeSee Customer

2

3

1. How to promote your competition? Great ad visibility × Great product visibility × Bad brand visibility

Ad 1

1. AD visibility 100% Seen

2. PRODUCT visibility 86% Seen

3. BRAND visibility 33% Seen

PRODUCT Recall 66% Recalled

ELIA Recall 25% Recalled

COMPETITION* Recall 25% Recalled

Visibility= percentage that has seen the area | Recall: which companies did you notice in the session (multiple choice) | *Electrabel or Nuon

1

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Concept Design Specific for application

Media/ channel

Will the concept work? Which works best?

Where to locate elements? How big should they be? How much text?

Which design to publish? Which format is most cost effective?

↑ ad visibility ↑ attention span ↑ brand visibility ↑ message visibility ↑ product visibility

Which navigation structure works best?

Where to locate elements? Which visuals to use? How long should text be? What is distracting?

How are people checking out? What’s not working and why?

Increased promotion Message delivery

Adverts

Websites

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Are your promotions attracting enough attention?

Which design is most effective?

% Seen Time viewed Comp. A Comp. B Comp. A Comp. B

A Main promo 67% 92% 1,4s 4,1s B Apple Product 25% 33% 1,7s 1,4s C Promotion 25% 17% 0,8s 1,2s

A A

B C B C

Company A Company B

Limited sample

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Test & increase number of new clients!

35% of testers looked at ‘klant worden’ within 7s No dark red areas (indicates unclear structure)

53% of testers looked at ‘klant worden’ within 7s Dark red areas (indicates clear structure)

35%

53%

Less attention More attention

Exercise: Become a client of the following banks (7s)

Limited sample

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Visual B

Visual A

Design 1 Design 2

Which visual(s) is most effective? (choose between visuals based on facts: e.g. % seen, time spend)

% Seen Time viewed Design 1 Design 2 Comp. A Comp. B

Area A 92% ? 4,1s ? Area B 40% ? 2,6s ?

Limited sample

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Less attention More attention

Design 1 Design 2

Test check out flows and increase conversions!

Limited sample

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Concept Design Specific for application

Media/ channel

Will the concept work? Which works best?

Where to locate elements? How big should they be? How much text?

Which design to publish? Which format is most cost effective?

↑ ad visibility ↑ attention span ↑ brand visibility ↑ message visibility ↑ product visibility

Which navigation structure works best?

Where to locate elements? Which visuals to use? How long should text be? What is distracting?

How are people checking out? What’s not working and why?

Increased promotion Message delivery

Adverts

Websites

↑ Call to action ↑ promotion visibilty

Brochures Where to locate elements? Which visuals to use? How long should text be? What is distracting?

Which lay out to use? Are promotions visibile?

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Area 1 or Area 2?

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Customers look 25% longer at area 4 i.c.w. 3

(limited sample)

Less attention More attention

Area 3 Area 4

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And even 3 times longer at offer 4 (i.c.w. 3)!

(limited sample)

Less attention More attention

3 4

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Where would you locate your product?

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20% more people look at area 1!

(limited sample)

Less attention More attention

Area 2

Area 1

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Are there elements distracting in a negative way?

Limited sample

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Are there elements distracting in a negative way?

Area 1

Area 2

Area 3

Area 4

Area 5

Limited sample

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Concept Design Specific for application

Media/ channel

Will the concept work? Which works best?

Where to locate elements? How big should they be? How much text?

Which design to publish? Which format is most cost effective?

↑ ad visibility ↑ attention spamn ↑ brand visibility ↑ message visibility ↑ product visibility

Which navigation structure works best?

Where to locate elements? Which visuals to use? How long should text be? What is distracting?

How are people checking out? What’s not working and why?

Increased promotion Message delivery

Adverts

Websites

↑ Call to action ↑ promotion visibilty

Brochures Where to locate elements? Which visuals to use? How long should text be? What is distracting?

Which page lay out to use? How to color?

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Intermezzo: videos

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You loose about 0,5s Great shoot or not?

At which 2 elements people look? Where to locate high margin products?

Intermezzo: videos

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Concept Design Specific for application

Media/ channel

Will the concept work? Which works best?

Where to locate elements? How big should they be? How much text?

Which design to publish? Which format is most cost effective?

↑ ad visibility ↑ attention spamn ↑ brand visibility ↑ message visibility ↑ product visibility

Which navigation structure works best?

Where to locate elements? Which visuals to use? How long should text be? What is distracting?

How are people checking out? What’s not working and why?

↑ Promotion visibility ↑ Message visiblity

Adverts

Websites

↑ Call to action ↑ promotion visibilty

Brochures Where to locate elements? Which visuals to use? How long should text be? What is distracting?

Which page lay out to use?

Direct Mail

Which page lay out to use?

How to color?

Impact of colour, font, etc. Impact of background

↑ message visibility ↑ Call to action ↑ promotion visibilty

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Test and

Optimize your design

Choose the best design

Increase usability or find bottlenecks

Convince others with hard facts

…or summarized: increase your marketing impact!

…against affordable prices (i.e. 3 times cheaper)

…and fast (i.e. 3 times faster)

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Maximize marketing impact with EyeSee It’s fast, affordable and easy!

Olivier Tilleuil 0477415290

[email protected]