Experience Feedback French Red Cross - ERU relief Mobile data collection in relief operations ---...

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Experience Feedback French Red Cross - ERU relief Mobile data collection in relief operations --- Haiyan Typhoon Arturo Garcia Fernandez [email protected] Raphael Bonnaud [email protected]

Transcript of Experience Feedback French Red Cross - ERU relief Mobile data collection in relief operations ---...

Page 1: Experience Feedback French Red Cross - ERU relief Mobile data collection in relief operations --- Haiyan Typhoon Arturo Garcia Fernandez gfgarcia@gmail.com.

Experience Feedback

French Red Cross - ERU relief

Mobile data collection in

relief operations ---

Haiyan Typhoon

Arturo Garcia [email protected]

Raphael [email protected]

Page 2: Experience Feedback French Red Cross - ERU relief Mobile data collection in relief operations --- Haiyan Typhoon Arturo Garcia Fernandez gfgarcia@gmail.com.

Post Distribution Monitoring using mobile phones

Page 3: Experience Feedback French Red Cross - ERU relief Mobile data collection in relief operations --- Haiyan Typhoon Arturo Garcia Fernandez gfgarcia@gmail.com.

Context Haiyan super Typhoon:

14 million people affected, 4.1 million displaced

IFRC deployment of FACT and ERUs: French Red Cross ERU relief deployed in Ormoc,

to date*: 16265 HH covered and 64570 NFI distributed 77 localities (Barangay) covered

* As of 31st January 2014

Mobile data collection – Arturo Garcia Fernandez, Raphaël Bonnaud

Page 4: Experience Feedback French Red Cross - ERU relief Mobile data collection in relief operations --- Haiyan Typhoon Arturo Garcia Fernandez gfgarcia@gmail.com.

Challenge

Conduct a comprehensive Post Distribution Monitoring with: limited resources (already allocated to distribution) and several constraints…

Mobile data collection – Arturo Garcia Fernandez, Raphaël Bonnaud

Page 5: Experience Feedback French Red Cross - ERU relief Mobile data collection in relief operations --- Haiyan Typhoon Arturo Garcia Fernandez gfgarcia@gmail.com.

Constraints

Representativeness:Conduct at least 800 interviewed

Access:Difficult weather condition (TD leading to floods and landslides

Scope:A consolidated tool for 3 ERU + FACT

Capacity:Limited local capacity for data collection, entry and cleaning

Time:First results under 1 week!

Mobile data collection – Arturo Garcia Fernandez, Raphaël Bonnaud

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SolutionUse of Mobile Tech!

Smartphone:Purchased locally for 69 USD

Software:Mobile data collection software opensource

Mobile data collection – Arturo Garcia Fernandez, Raphaël Bonnaud

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1 2

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Create the Monitoring Tool Design forms (xls or xml)

Load into mobile and collect data

Aggregate and analyse

ODK in 4 steps!

See detailed procedure in annexe

Mobile data collection – Arturo Garcia Fernandez, Raphaël Bonnaud

Page 8: Experience Feedback French Red Cross - ERU relief Mobile data collection in relief operations --- Haiyan Typhoon Arturo Garcia Fernandez gfgarcia@gmail.com.

Results

System deployed in less than 2 days

more than 250 questionnaires see database example :

Preliminary results available in 7 days! See report See report:

Microsoft Office Excel 2007 Workbook

Adobe Acrobat Document

Mobile data collection – Arturo Garcia Fernandez, Raphaël Bonnaud

Page 9: Experience Feedback French Red Cross - ERU relief Mobile data collection in relief operations --- Haiyan Typhoon Arturo Garcia Fernandez gfgarcia@gmail.com.

What went well? The system was easy to use for enumerators:

they were comfortable with using Smartphone; the PRCs volunteers loved it!

Integrated error control: typing errors and use of “Hints” in the questionnaire resulted in consistent questionnaire filling with few error (almost no data cleaning!)

Easy data handling: direct connexion phone-PC for data upload

Flexible: the questionnaire was modified according to the needs

No paper!

Mobile data collection – Arturo Garcia Fernandez, Raphaël Bonnaud

Page 10: Experience Feedback French Red Cross - ERU relief Mobile data collection in relief operations --- Haiyan Typhoon Arturo Garcia Fernandez gfgarcia@gmail.com.

What went less well? The system was not well shared with other ERU

relief (American and Benelux Red Cross) – some technical support would have been required

The questionnaire had too many text questions rendering the analysis more complex

The system was not tested enough before being deployed; some data were lost on the first day

The translation into Tagalog led to some inconstancies in the database

Random selection of respondant

Mobile data collection – Arturo Garcia Fernandez, Raphaël Bonnaud

Page 11: Experience Feedback French Red Cross - ERU relief Mobile data collection in relief operations --- Haiyan Typhoon Arturo Garcia Fernandez gfgarcia@gmail.com.

What can be improved?

Pre-defined standards questionnaire (already converted to mobile compatible forms) might speed up the system deployment

Sharing the system across ERUs Train ERU/FACT to use the mobile technology Better integrate the database within the reporting

system

Mobile data collection – Arturo Garcia Fernandez, Raphaël Bonnaud

Page 12: Experience Feedback French Red Cross - ERU relief Mobile data collection in relief operations --- Haiyan Typhoon Arturo Garcia Fernandez gfgarcia@gmail.com.

Recommandation Create, within the ERU roster, a pool of people

with sound knowledge in assessment, monitoring and mobile data collection to:

Provide remote support to team deployed in the field Develop a assessment/monitoring system for ERU (the

system can easly be deployed for FRC delegation Be deployed when required to provide on-site technical

assistance Train ERU roster in using the technology Explore other potential applications:

Assessment/Ticketing: it can easily be linked to MEGA V.stock control in a BHC for instance.FACT assessment

“Spread the word” so that it becomes a standard monitoring tool for IFRC ERUs

Page 13: Experience Feedback French Red Cross - ERU relief Mobile data collection in relief operations --- Haiyan Typhoon Arturo Garcia Fernandez gfgarcia@gmail.com.
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Detailed procedure build the system

1 •Preparation of a standard questionnaire: •common to the 3 Relief ERU (Benelux, American & French).

2 •Conversion of the questionnaire to a mobile compatible version (Word to .xml)•via ODK; loaded into the phones with Windows Explorer!

3 •Training of the enumerators : •Post Distribution Monitoring technics •Use of smartphones/survey app.

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Detailed procedure deploy and collect

4 • Survey teams deploy to the desired locality

5• Questionnaires Upload (from

phone to computer)• Using only Windows Explorer

(drag and drop)!

6• Transfer questionnaires into

Excel (database) : • Using ODK Briefcase free

software

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7 • Consolidate all Excel files into one

8 • Create monitoring report and conclusions

Detailed procedure Aggregate and analyze