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Expectation of behaviours and attitudes in the workplace: the … · 2011-10-26 · Expectation of...
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Expectation of behaviours and attitudes in the workplace: the generational effect Dr Paul Redmond Annual Deanery Educator Conference 2011
Transcript of Expectation of behaviours and attitudes in the workplace: the … · 2011-10-26 · Expectation of...
Expectation of behaviours and attitudes in
the workplace: the generational effect
Dr Paul Redmond
Annual Deanery Educator Conference 2011
The world has changed.
• Politically. Economically. Socially. Technologically.
Demographically.
„Every generation is a new people.‟
Alexis de Tocqueville, 1831
„The key question to ask is not how old people are but
when they were young.‟
Porter, 2000
‘Boomers’
1945 – 61
Gen. X
1962 – 77
Gen. Y
1978 – 1999
‘Millennials’
2000 – ?
„Idealist‟ „Reactive‟
‘Civic‟ ‘Adaptive‟
Boomers
• Idealistic
• Cultural relativity
• Visionaries
• Optimistic
• Careerist
• Socially liberal,
politically conservative
• Family-orientated
• Property owners.
Generation X
• Reactive
• Complex
• Cynical
• Reduced social capital
• Middle-managers
• Lack of career clarity
• Experimental
• Digital immigrants
• Drivers of new markets ...
Generation Y
• Connected – 24/7
• Self-confident
• Opinionated
• Educated (credentials)
• Bored by routine
• Success-driven
• Lifestyle-orientated
• Civic minded
• Digital natives
How to tackle different
expectations, behaviours
and attitudes in the
workplace.
LEADERS NOT MANAGERS
TWO-WAY DISCUSSIONS
BEGIN WITH “WHY”
SOCIAL MEDIA:
OPPORTUNITIES AND
THREATS
