Expect The Best, Plan For The Worst-WEBINAR

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Expect the BEST, Plan for the WORST! The CVB: Your Destination Trouble Shooter Terri Roberts Training and Communication for empowerMINT.com Destination Marketing Association International an empowerMINT.com webinar Production Ann McLeod, CEM, CAE Of Meetings and Registration SAME Kevin Kamenzind, CMP Chief Marketing Officer Greater Phoenix CVB

description

The only thing constant in life is change…and problems! Do you ever dread picking up the phone, opening your email, turning on the television, or accessing the Internet, for fear of what disaster, manmade or natural, you will encounter? Meeting professionals often face a plethora of problems and concerns that must be addressed in order to execute successful meetings, often in unfamiliar destinations. Trouble-shooting and facilitation of problem solving is a solid area of expertise for CVBs. Their comprehensive view of the destination, local expertise, and extensive in-market relationships make them perfect partners! Being well connected in the communities of local government, politics, and the entire hospitality network gives them the unique ability to understand the “lay of the land,” and to use their contacts in the destination to give you the means to solve any kind of problem. Learn how to tap in to the power of real solutions with real advocates on your side in any destination! After this session, you will never “go it alone again!” In this session you will learn: * How to access the ONE essential problem solving resource in any destination * How the CVB’s comprehensive view, local expertise, and extensive in-market relationships can be leveraged by you for fast results * How to FIND solutions, FORSEE future mishaps, and GET ACCURATE INFORMATION in times of real crisis * If you ever had anything go wrong with any meeting you’ve planned, you don’t want to miss the power this COMPLIMENTARY connection will give you in the future!

Transcript of Expect The Best, Plan For The Worst-WEBINAR

Page 1: Expect The Best, Plan For The Worst-WEBINAR

Expect the BEST, Plan for the WORST!

The CVB: Your Destination Trouble Shooter

Terri RobertsTraining and Communication for

empowerMINT.comDestination Marketing Association International

an empowerMINT.com webinar Production

Ann McLeod, CEM, CAEDir. Of Meetings and Registration

SAME

Kevin Kamenzind, CMPChief Marketing Officer

Greater Phoenix CVB

Page 2: Expect The Best, Plan For The Worst-WEBINAR

Why do CVBs make perfect meeting planning partners?

• Comprehensive view of the destination

• Local expertise

• Extensive in-market relationships

Page 3: Expect The Best, Plan For The Worst-WEBINAR

1. THEY HELP YOU FIND

–Hotels and venues–Meeting services–Obscure need– Special request–Community

connections– Even $$$$?

Page 4: Expect The Best, Plan For The Worst-WEBINAR

2. THEY HELP YOU FORSEE

• Homegrown knowledge• Proactive problem

solving• CVBs as destination

educators• Impact your ability to

avoid mishaps and take advantage of hidden opportunities

Page 5: Expect The Best, Plan For The Worst-WEBINAR

3. THEY ARE THE REAL 911in times of crisis

• How will your meeting and attendees be impacted?

• Sorting out the media frenzy

• CVB access to local officials and agency representatives, and on the ground response teams

• Get trusted local advice

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With over 113,000 hotels and facilities in the US… how do you navigate?

Page 7: Expect The Best, Plan For The Worst-WEBINAR

Well, there are over 880 destination expertsto help you FIND just the right FIT

and all the right answers…

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Direct to the CVB ….one-stop-shop for planners:

•Planners easily search and compare meeting needs across multiple destinations.

•Planners save time and money submitting one FastTrackRFP to multiple destinations.

•Planners manage a single profile, check their histories and power shop at over 200 top cities.

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CMP CREDIT

• CMP Clock Hours• This session is eligible

for .50 Clock Hours (30 minutes) in continuing education towards your CMP application or re-certification.

• This course has already been approved.

• Please print your registration confirmation as proof of attendance.

• And simply list the course on your year-end detail.

• Thank you for participating!