TRANSFORMING TRANSPORTATIONJanuary 26 – 27,2012- Washington, DC

EXPANDING THE METROVIA BRT AND FEEDER SERVICE IN GUAYAQUIL, ECUADOR

ING. FEDERICO VON BUCHWALD

federico.vonbuchwald@metrovia-gye.com

GUAYAQUIL KEY FACTS

• Guayaquil, with 2´4 million inhabitants, is the largest city in Ecuador, is located on the banks of the Guayas River, the largest river flowing into the Pacific coast of South America.

The main public services of the city are concessions or contracts with national or international specialized companies such as:

• Port of GuayaquilThe operation of the seaport of Guayaquil is under concession for 20 years with CONTENCON, a company created by International Container Terminal and Service (ICTSI) from Philippines.

• Airport GuayaquilSince July 2004, the operation and administration of Guayaquil´s Airport were licensed to TAGSA, with a contract for 20 years until July 2024. The airport tax for this airport is the lowest in Ecuador. 50% of proceeds goes into a fund for the construction of a new airport after 15 years.

• Potable water, sanitary and storm sewerSince April 2001, it´s leased out for a period of 30 years, drinking water and sewerage, to INTERAGUA, a company formed by international companies, including VEOLIA Waters. The price of drinking water is 0.56 U.S. dollars per cubic meter.

• Electricity Until recently, the power supply of the city was contracted to a private company, but today the service is provided by the state, and we have problems with power outages.

• Solid waste collectionThe collection and transport of nonhazardous solid waste for the city are under contract with the company Puerto Limpio, for a 7-year contract, paying up to 28 U.S. dollars per ton.

• LandfillThe disposal of nonhazardous solid wastes for the city is under contract with the company CONSORCIO ILM Las Iguanas, a 7-year contract, with an

approximate price of 5 U.S. dollars per ton.

• Public TransportThe Municipality of Guayaquil through the Metrovia Foundation outsourced the Bus operation, the control and engineering of the BRT system, the fare collection and the trust where the funds are kept, to private companies for periods from 5 to 12 years. Additionally, the Municipality hired security guards, cleaning and maintenance services for the bus stops and terminals, parks and roads medians along the system.

• Other services that are outsourced by the Municipality of Guayaquil are: Security, cleanliness and maintenance of parks.• The Municipality of Guayaquil has about 4000 employees. 15% of expenditures are for salaries and administrative expenses, and 85% is dedicated to public investment.• In November 2003, Kofi Annan, General Secretary of the United Nations, honored Guayaquil with the Efficiency and Governance award.

• Jaime Nebot, Mayor of Guayaquil took the decision to seek alternative methods of transportation that would be more convenient for the city and got involved in the project by changing the status quo and improving the poor service provided. This decision affected some but the results are beneficial for the city.

• The studies were conducted with the support of the United Nations Development -UNDP (P NUD in Spanish).

• About 80% of the population in Guayaquil uses public transportation. The tariff, (0.25 US dollars) despite being the lowest in Latin America, is sensitive to family income, representing 7.4% of base salary.

PUBLIC TRANSPORTATION KEY FACTS

• Conventional Public transportation • The average age of the conventional public transport buses is 18; vehicles are old, and have highly polluting engines.• The level of insecurity and disrespect is unbearable.• The oversupply of transport units originated the "bus racing."• Drivers work 14 hours a day.

• The studies recommended that a "Bus Rapid Transit" (BRT) be implemented with dedicated lanes, bus level access at 90 cm, prepaid tickets, free transfer, EURO III engines and integrated systems between suppliers, and we called all these Metrovia System.• The design of Metrovia runs thru the most demanded sectors of the city, ensuring a high turnover rate. • The model for the operation of the BRT system is based on the structure that the city of Guayaquil uses through grants or service contracts with experts companies and specialized suppliers.

Status of the system:• Began operation in July 2006.• Two trunks lines in operation carrying an average of 300,000 passengers per day.• Metrovia has transported up to the year 2011 about 400’ m passengers, with the total percentage of children, elderly, and disabled the 5.73% of the total.• Infrastructure costs , are US$ 1.2 million per kilometer, and considering the investment of the bus carriers, it totalizes US$ 2.1 million per kilometer.

• The system serves all users, including children, elderly and disabled, who pay a reduced fee of US$ 0.12, 97% of the bus stops have access for wheelchairs.

• The outputs of the vehicles in the peak hours are every two minutes; the highest waiting time is 5 minutes at very low demand hours.

• Due to the fact that the Foundation is not involved in the operation of the transport system, it can be a direct contact with users to attend their claims for any inconvenience in the daily operation of the system, and because everything is outsourced, Metrovia can demand immediate response to each operator for any inconvenience in the system, or it will apply severe penalties including the contract termination.

• The proceeds from fines, product of non-compliance of services to users (approximately US$ 1.2 million accumulated to date 2006-2011) are invested in infrastructure for the benefit of those users, Metrovia has installed CCTV cameras at all terminals, bus stops and feeders buses, also bought 2 vans that provide door to door service for disabled people who live in the feeders sector which can not be transferred to the trunk.

METROVIA FOUNDATION KEY FACTS• The Foundation Metrovia regulates controls and penalizes the concessionaires of transport for non compliance of services.

• The operation of the Foundation is not funded on fare collection; wages are covered trough the sale advertising spaces in terminals and bus stops and with the rental of commercial areas inside the system. (Metrovia has 20 employees)

• The people evaluate the Foundation trough the quality the public services provided, not by the quantity or the brand of equipment purchased for this reason, we hire services instead of buying equipment.

• The traditional way for public institutions has been to buy equipment, then pay to learn how to operate them, later on hire the maintenance or improvement (in the case of software), and finally pay for repairs. Summarizing, the provider of the selected products will sign 3 contracts for the same item, the sale, maintenance and repair, and the supplier has no responsibility for the service. For the supplier, the more damage occurs, the better the business.

• The Foundation Metrovia made concessions to the historical carriers who had the operating permits, and serviced the areas involved where the implementation of the trunk line would be. These carriers are experts in this business, are accustomed to the competition depending on the supply and demand (in the conventional system of transportation). In Metrovia the transportation contractor receives 91.5% of revenues produced by the service.• Metrovia awarded to another contractor the operating control, engineering and fare collection (ITOR), payment for this service is indexed to the cost of transportation fee.

• Metrovia also hires specialized companies to cover other services such as security, landscaping, and cleaning companies.• Awarded a 12 year contract to a internet service provider to install a 24 wire fiber optic cable using ducts installed by the Municipality, Metrovia and the Municipality kept 4 wires and the provider the rest, Metrovia and the Municipality pay NO data transportation fee for the duration of the contract.• Hired CCTV service. Payment is made based on the service provided to the control center. If any camera is out of service, fines are applied as specified in the contract.

• Created feeders routes linked directly to low demand bus stops in areas with large population. This improved the operation of the trunk line, and expanded the range of service from 3 blocks to 1.5 miles

• Created a special service for the disabled. The user calls for a service appointment, the van will picks up the persons at their home and transports them to the nearest bus stop in the trunk line.

• Created a special service for vulnerable people (women, elderly and children), with a preferential area on the bus.

• This past week started a new service with the same van to transport passengers back and forth from a bus stop to different hospital located near the bus stop.

PLANS FOR THE FUTURE• In the near future Metrovia will be implementing the third trunk line

called July 25 - Terminal Rio Daule, this trunk will have passing lanes, allowing express service buses which will make 2 or 3 stops before reaching downtown, the average operating speed expected is greater than 25 km/h and there are streets that are almost for Metrovia´s exclusively use.

• The operations involving the activities required for the system will be hired by Metrovia, as a service which will incorporate the provision of equipment or devices that requires maintenance, some of these are turnstiles, doors, software control for the operation, inside lighting for stops, etc..

Source: Diario El Universo.

• We will contract the service sliding doors and turnstiles. The contractor will be responsible for the proper functioning of equipment, if there is noncompliance, penalties will be applied which will triple the cost values of the gate or turnstile, therefore, the contractor will most likely install high quality equipment to be durable and require minimal maintenance.

• Bus stops inside lighting contract, payment will be made from measuring the lumens projected. The foundation will not buy lamps; it will pay for the service of enlightenment. The contractor will be interested in purchasing high quality lamps to lower costs of replacement and unnecessary maintenance.

• Signing and pavement markings will be hired under the same figure, payment will be made according to measurement taken for retro-reflectivity, just as surely the contractor will look for the material that lasts longer and does requires less maintenance.

• Implemented bicycle storage areas in the vicinity of certain bus stops so that users can get these and use the System Metrovia, achieving intermodal integration.

Estacionamiento de bicicletas gratuito en centro comercial Parque Arauco - Chile

High Quality Urban Transit for AllAn Overview

Transforming Transportation, January 2012

Federico von BuchwaldPresident of Metrovia Guayaquil

Vice President of SIBRT

The Latin-American Association of Integrated Systems and BRT (SIBRT) works for the

development and quality improvement of urban transit in the region.

7 countries – 18 Latin American cities 10 million passengers daily

700 km of exclusive lanes 30.000 transport units

SIBRT is a Benchmarking Association Public Transit Agencies collaborating to improveA capacity building process (not only a database or forum)Innovation is the result of collaboration

FuturePerformance

Example of Improved

Performance

Per

form

ance

+

Cost / Other attribute +

ActualPerformance

Outliers

Benchmarking & Innovation

Certification and

Standardization

Advocate for policies and

funding

Better Quality and Image

Executive Secretariat:

Strategic Partner:

Inspiration:

SIBRT Objectives/Work Areas

Filename/RPS Number

www.sibrtonline.org

SIBRT Headquarters in CuritibaTransit + Land Use

Latin America and the Caribbean32 cities17.6 M pax/day

Europe26 cities0.62 M pax/day

Asia33 cities6.3 M pax/day

USA and Canada20 cities1 M pax/day

Africa2 cities0.29 M pax/day

Europe/Asia1 city0.7 M pax/day

Oceania5 cities0.34 M pax/day

65% of World Demand of BRT + Busways is concentrated in 32 Latin-American cities

Not only BRT, but also Integrated Transport SystemsModes # Cities Length Confined

(km) Pax - day

BRT in operation 20 799 7,664,192 BRT in implementation and expansion 13 456 5,427,266 ITS w/ BRT 4 265 11,170,000 ITS alone (++ Brazilians/privates) 16 7,782,137 ITS w/BRT in implementation 2 5,300,000 TOTAL 55 1,520 37,343,595

Metros/Rails in operation 26 944 16,099,492

With BRT

Without BRT

IntegratedNot Integrated

FULL ITS

242 Latin-American cities with more than 250 thousand inhabitants, approximately 370 millions of inhabitants, would require:

− USD 27,000 millions from public investment for infrastructure, to put in operation 5,400 km additional BRT corridors

− USD 70,000 millions from private investment for fleet renewal.

Investment Cost of Urban Transit Modernization in Latin America – next 20 years

SIBRT is promoting and developing a STRATEGIC ALLIANCE with participation of all the stakeholders of the bus transit industry.

SIBRT Milestones

Aug/2009 - Porto Vallarta, México : 4 agencies

Nov/2009 - Bogotá, Colombia: 11 agencies

Apr/2010 - Curitiba, Brasil 14 agencies

Apr/2011 - Guayaquil, Ecuador: 18 agencies (7 countries)

Apr/2012 - León México: 29 agencies (11 Countries )

Big Challenges:Public policy: Vision and Political WillingFinancing a high quality transit for all Human Resources for the transit modernization Quality of Bus Systems and User SatisfactionRoad Safety in Bus Systems

They are the main topics and case studies in the current SIBRT work

Second Best Practices Congress SIBRTLeon, Guanajuato, México, April 25-26, 2012

All of you are invited to:

The III SIBRT General Assembly will be after the Congress, April 27, 2012.

More information on: congresosibrt.com

assss

Thank you

Ing. Federico von Buchwaldfederico.vonbuchwald@metrovia-gye.com

www.metrovia-gye.comwww.guayaquil.gob.ec

www.sibrtonline.org

January 2012