Executive Summary - Windward Community College Summary Windward Community ... however staff is...
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WCC Annual Report Student Affairs Program 2
STUDENT AFFAIRS
2010 Annual Assessment
December 2010
Executive Summary
Windward Community College‟s Student Affairs is comprised of eight sub departments.
These departments are: Admissions and Records, Counseling, Financial Aid, Outreach,
Student Life, Talent Search, Student Support Services, and Upward Bound.
In 2009 the Student Affairs department compiled a comprehensive 5-year program
review, up to that point the majority of unit outcomes were process outcomes. That will
continue to be the case for our financial aid office, but the remaining units have added to
their process outcomes measures. These units have added Student Learner Outcomes to
enhance assessment of their respective departments. The data collected for this program
review will serve as the baseline to be used to measure progress in the ensuing years.
Securing data to report on these SLO‟s have proved difficulty for the counseling unit,
however staff is working diligently to address this issue.
Four years ago the college agreed to participate in the Achieving the Dream initiative. As
part of this initiative Student Affairs developed two comprehensive strategies to improve
student success – New Student Orientation and Supplemental Instruction. Previously,
Student Affairs reported formative data about these two strategies. The activities have
matured to a point that the unit is able to report Summative data in regards to retention
and persistence. This data will be used to determine whether or not to continue these
initiatives.
The Vice Chancellor of Student Affairs continues to facilitate the Student Affairs
management team consisting of all unit heads, a student, and a clerical representative.
The group provides guidance and support to the VC. In addition the VCSA holds
quarterly meetings for the entire Student Affairs staff.
This program review is a good reflection of the state of Student Affairs at Windward
Community College. All units have made significant progress in meeting their respective
goals.
WCC Annual Report Student Affairs Program 3
Part I. Mission, Purpose, Goals, Analysis, and Budget implications of Student Services
Programs.
Admissions and Records
Missions/Purpose: to support students achieve their educational goals by providing
informed information and services in the areas of admissions and student records such as,
admissions, record management, registration, enrollment verification, transcript
production, graduation certification, VA certification
Goals:
1. process admissions application within 2 weeks and first acceptance letter mail-out
in March for Fall to support Financial Aid awarding
2. process transcript within 7 working days for regular request and within 24
business hours for rush request
3. comply with State of Hawaii Department of Health TB/MMR requirements
4. mail out diplomas within 2 months of the end of the semester
5. process Enrollment Verification within 7 working days
6. obtain 75% satisfaction rate
7. process VA Certification within 7 working days (added goal 7 for 2010-11
program review)
Analysis:
1. For 2009-10 academic year (including summer 09), 21% increase of admissions
applications processed (2568) compared to 2008-09 with an average processing
time of 7 days.
2. For 2009 calendar year, 4% increase of transcript requests processed (1662)
compared to 2008-09 with an average processing time of 4 days for regular
requests and 1 day for rush requests.
3. There was no audit conducted by DOH for 2009 school year. Though, based on
random sampling, found all students with appropriate health clearances prior to
their registration.
4. For 2009-10 academic year (including summer 09), 8% increase of graduation
applications processed (216) compared to 2008-09 with an average mail-out of 35
days.
5. For 2009 calendar year, 84% increase of Enrollment Verification processed (380)
compared to 2008 with an average processing time of 2 days.
6. 88% Satisfaction Rate based on survey of FROSH Camp participants.
Semester 2006-07 2007-08 2008-09 2009-10
Total Apps 1648 1818 2117 2568
% Increase 10% 16% 21%
WCC Annual Report Student Affairs Program 4
Admissions and Records met all 6 goals even with the continuous increase demand of
services for the past four years. A&R continues to support Financial Aid by mailing out
its first Fall acceptance letter during the first week of March for financial aid awarding.
A&R will assess goal #7 in 2010-11 Annual Program Review.
Admissions and Records is committed to assess and review its procedures to improve
services to students with efficiency. A&R continues to process admissions application,
transcript request, graduation certification, and enrollment verification within the
established timeframe. A&R complies consistently with the DOH health clearance
regulations. A&R will support its student veterans by processing their VA enrollment
certification in a timely matter.
Budget Implications:
Today‟s technology requires students to have access to the internet. More and more UH
services are available on the internet such as on-line admissions application, VA on-line
application, tuition/fee payment, registration, add/drop transaction, payment plan sign-up,
and grades. Currently in Alakai building, computers are not available for students‟ usage
and they are referred across campus for counseling. Alakai, room 113 is an ideal place to
have a one-stop student center that provides students with general information,
counseling, and computer assistance.
A&R services have increased in the past four years. If enrollment continues to increase
at an average rate of 15% each year, A&R needs to pursue more staffing and space for
an Assistant Registrar and two clerical support.
WCC Annual Report Student Affairs Program 5
Academic Advising / Counseling
Goals:
1. Provide Academic advising for every student at Windward Community College.
During the 2009 school year the counselors saw 1861 students that is about two thirds of
the campus population. While this goal is not met the counselors have increased the
amount of students they serve significantly. For example in 2005 the counselors saw
approximately 700 students; that increase from 2005 to the last school year is significant.
The counseling group piloted the use of SARS Grid an appointment and scheduling
software in the spring semester. In Fall of 2010 the pilot program will be implemented
across the campus in counseling, financial aid, and Student Support Services. The
software will assist the counselors to have a better understanding of peak counseling
usage, with this information the counseling department can plan accordingly.
2. Provide an Orientation for all new students.
In 2008 orientation was made mandatory for all incoming high school students; 530 or
approximately 70% of all new students attended a new student orientation session. In
addition, all high school students were required to attend Frosh camp a two-day intensive
orientation. Formative data collected from these activities have showed that the
participants believe the components of orientation help them be successful in college. In
addition to formative data the college has also collected summative data. It appears that
new student orientation and frosh camp increases persistence among new incoming high
school students.
Student Services
Departmental Mission
Statement
The mission of the Windward Community College‟s Student Services
Department is to assist students to matriculate, enabling them to attain
their educational and life goals. The department fosters a supportive
learning environment and provides services to support students'
achievement of their educational goals.
Student Services
Departmental Goals
-To provide students with pre-admission services and advising
-To empower students to navigate through and be successful in their
academic program.
-To provide services to enable students to move into further educational
career endeavors.
Academic Advising
Mission Statement
The mission of the Windward Community College Student Services
Counseling Department is to assist students to define and accomplish
personal, academic, and career goals.
WCC Annual Report Student Affairs Program 6
3. Provide Peer mentoring services for 200 students.
Peer mentors provided support to 512 students. Those that received service rate the
interaction very high. In the last school year the Peer-Mentor focus shifted a little bit to
include supplemental instruction and tutoring.
4. Provide 15 student transfer workshops.
The counseling department sponsored 22 transfer workshops during the 2009 school year.
Title III counselor Carla Rogers is responsible for coordinating transfer workshops on
campus. She has been prolific in the coordination of transfer workshops. Approximately
12 to 15 students attended one of the workshops. Ninety-two percent of workshop
participants report that the workshops helped in preparing them to transfer to respective
schools.
5. Provide Classroom based student success for 50 students.
Four courses were taught from the counseling department, IS 103 – Introduction to
College (2 sections) and IS 105 A & B – Orientation to employment. Approximately 100
students enrolled in one of these courses.
6. 75% Satisfaction Rate
Based on the satisfaction surveys compiled by the counseling department 93% of the
students who meet with a counselor are satisfied with the information and service they
received.
Analysis: The counseling department met all but one of their goals; the goal of meeting
every student may not be attainable. The department has been leading the initiatives on
campus to meet the colleges Strategic outcomes on student success. The department is
involved with New Student Orientation, Learning Communities, Supplemental
Instruction, and Tutoring. In this program year the department set-forth Student Learner
Outcomes, attached is a description of the SLO. Data is still being collected to report on
the SLO, an amendment will be made to this report once the data is validated.
Budget Implications: Maintain current funding and staffing.
WCC Annual Report Student Affairs Program 7
WCC Counselor SLO‟s for Academic Year 2009-2010
Student Learning
Outcomes
Evidence of Student
Learning
Summary of Data
Collected
Use of Results
Students will define
their academic goal,
plan a course
schedule for the
semester, and
register for these
courses accordingly.
1a. Thirty percent of the
freshman students (defined
by those who participate in
NSO summer 2009) will
define their academic goal
in their “UH Portal”.
1b. Thirty percent of
freshman students (defined
by those who participate in
NSO summer 2009) will
select and register for
courses both fall 2009 and
spring 2010.
1c. Thirty percent of the
freshman students (defined
by who participate in NSO
summer 2009) will register
for English and Math
courses within their first
academic school year.
1a. Data is a
sample of
freshman‟s records
regarding their
goal identification
via WCC research
“data matrix” for
fall 2009 and
spring 2010.
1b. Data on
freshman‟s
registration for fall
2009 and spring
2010 records from
the Banner system.
1c. Data on
freshman‟s
registration for
English and Math
fall 2009 and
spring 2010 from
the Banner system.
1a.To determine if freshman
who participate in
counseling/advising, NSO,
frosh camp, and peer
mentoring define and record
their goals.
1b. To determine if students
who participate in
counseling/advising and
other student services actives
follow through in registering
for courses.
1c To determine if freshman
who participate in
counseling/advising, NSO,
frosh camp, and peer
mentoring enroll in English
and Math courses their
first year of college.
Career Center
Missions: WCC offered various career services to assist students in exploring, defining,
and pursing such goals. These services include the courses Career Decision Making (IS
105B) and Professional Employment Preparation (IS 105C) offered in the fall semester.
Other activities included individual career counseling, DISCOVER Career Development
Workshops, and an April WCC College and Career Fair for all students. Overall, career
services at WCC served to assist counselors in helping students define their goals, select
their classes, and continue on from semester to semester.
Goals:
The student learning outcomes for 2009-2010 were: “Students will define their academic
goal, plan a course schedule for the semester, and register for these courses accordingly.”
Analysis:
WCC Annual Report Student Affairs Program 8
Evidence of the Student Learning Outcomes: “1a. Thirty percent of the freshman
students (defined by those who participate in NSO summer 2009) will define their
academic goal in their “UH Portal”.
1b. Thirty percent of freshman students (defined by those who participate in NSO
summer 2009) will select and register for courses both fall 2009 and spring 2010.”
Although career services were available to all students, this year we hoped to reach out to
engage more freshman in DISCOVER activities. Of the 150 frosh camp participants, 23
(15%) participated in DISCOVER activities. These students defined their goals and
related their goals to WCC courses as part of the DISCOVER activity.
Of the 150 frosh camp participants, 23 (15%), 83 newly applying students, and a total of
300 students participated in DISCOVER activities. In particular, The 19 students enrolled
in career courses, 55 students receiving individual career counseling, and a total of 300
students participated in a DISCOVER. Finally, in April the WCC Career Center
sponsored a WCC College and Career Fair that was attended by approximately 400
students. Overall, 700 WCC students were given opportunity to be influenced by career
information via large group, small group, coursework, or individually.
The Student Affairs unit has done well in creating a sequence of services that start with
outreach, with transition through financial aid, the first year experience, and support
services like peer mentoring, tutoring, and supplemental instruction. These services are
aimed to assist the students to persist and graduate. The final component missing is a
comprehensive career assessment, counseling, and job placement program. Sarah Hodell
who has done an excellent job while maintaining her other counseling duties has
provided our current career services. As reported 300 students were provided
comprehensive career exploration, that number needs to be much higher if the college
want to increase its success rates via the benefits of career exploration. While we can
expand on the career exploration component we must build the job placement services.
In 2010 the college will receive two additional positions from ETC to expand our career
center services at WCC. These two positions will be critical in expanding the current
career exploration services and adding a job placement service on campus.
Budget Implications: Maintain current funding and position counts.
Supplemental Instruction
Supplemental Instruction Overall Mission and Purpose: Supplemental Instruction
(SI) serves all students in gatekeeper courses, that is, historically difficult courses that
have high enrollment and low pass rates (less than 70%). The primary purpose of SI is to
increase retention within targeted historically difficult courses, to improve student grades
in targeted historically difficult courses, and to increase the graduation rates of students.
The program provides academic support to its participants and encourages them to
persist, apply skills learned through SI session to other courses, and accomplish their
WCC Annual Report Student Affairs Program 9
educational goals. The U.S. Department of Education and Windward Community
College provide funds, facilities, and resources to support the SI program.
Goals and Objectives:
1. After attending regular SI sessions, the student will be able to apply learned study
habits to improve class course work.
2. Students will successfully pass their SI supported class by increasing their
knowledge of the course content through attendance in SI sessions.
Program Services:
To meet the SI-WCC goals and objectives, the program is designed to provide the
following services and activities to all SI participants:
Delivery of services is conducted on an individual basis and/or group setting.
Supplemental Instruction Leaders (SIL), students who have previously done well in the
course, report to their assigned target courses 2-3 times each week. They present
themselves as model students, participate in class, take thorough notes, and assist the
instructor. Following each class meeting, the SILs provide informal, peer-assisted study
sessions in which students compare notes, discuss readings, develop organizational tools,
and predict test items. Students learn how to integrate course content and study skills
while working together. SI-WCC served 22 gatekeeper courses in 6 different subject
areas for the Fall 2010 semester.
Program Staffing: Current staffing for SI-WCC includes the Program Director,
Coordinator, and 16 student workers.
Analysis for 2009/2010
Spring 2010 Received a C or Better
Students Who attended SI 204 90.2% or 184
Students Who did not attend SI 119 54.6% or 64
The summative data collected in the Spring 2010 semester suggest that Supplemental
Instruction (SI) has an impact on student success. It appears that our preliminary data
shows that students who attend SI are more likely to get a “C” or better if they attend an
SI session. Further analysis needs to be done on this data to isolate the SI variable and to
determine whether it is the factor that is aiding student success in this situation.
Budget Implications: None. This program is externally funded by the Title III grants.
However, if the data continues to demonstrate that SI improves student‟s success the
college will need to develop a plan to fund SI.
WCC Annual Report Student Affairs Program 10
Financial Aid
Overall Mission and Purpose
The Financial Aid Office at WCC develops, reviews and disseminates financial resources
to students and families to assist them in achieving their educational goals from pre-
enrollment in through graduation from college. The office provides financial aid services
to students and families to help them meet costs associated with college.
Goals:
1. Process financial aid applications within 2 weeks of receipt.
In a sampling of records, the processing time for 2009-010 financial aid applications took
anywhere from 3 days – to 25 days.
2. There will be no audit findings.
For the audit completed in 2009 (audit of the 2008-09 school year), there were no
findings
3. The student loan FFELP cohort default rate will be below 25%.
The Student Loan default rate for the current FFELP cohort year (2008) is 11.6%.
4. 40% of all eligible WCC students will have a financial aid award.
During 2009-10, 51.81% (1285) of students enrolled at WCC were awarded financial aid.
5. Provide financial aid outreach for 200 students in the community.
In 2009-10, the Financial Aid Office participated in outreach to over 500 students
through high school visits to feeder schools and financial aid community events.
6. 75% student satisfaction rating.
Based on the 2009-10 WCC Financial Aid Office Survey, 95% of students indicated
overall satisfaction with the service they received from the WCC Financial Aid Office.
Analysis
The Financial Aid Office met 5 of its 6 goals in 2009-10. A total of 2,207 FAFSA
applications were processed in 2009-10 (35.6% increase from 2008-09). 1,285 eligible
WCC students were awarded aid in 2009-10 (40.5% increase from 2008-09). A total of
$6.6 million in federal and state aid was awarded in 2009-10. The Financial Aid Office
operated with a full staff of three full-time employees and a student employee.
Budget Implications
A request is made to add an additional APT “A” to financial aid to deal with the increase
workload at WCC that has been created due to increased financial aid access at WCC.
WCC Annual Report Student Affairs Program 11
Outreach
Mission Statement:
The mission of WCC Recruitment & Outreach (WCC R&O) is to engage, enlighten, and
entertain students to think outside themselves, considering where they want to be in four
years. Focused on student enrollment to college, WCC R&O implements a process-
orientated approach to support students in financial aid and college admissions assistance
that manifests greater student access to higher education. WCC R&O further supports
efforts to recruit Native Hawaiian students, representing values of the host culture in all
events and activities.
Intended Outcomes:
Upon completion of the Financial Aid Outreach workshops/events/activities, conducted
01 DEC 09 through 30 APR 10, students will submit a completed FAFSA and have
knowledge of at least one scholarship opportunity.
Upon completion of the Admissions Outreach workshops/events/activities, conducted 01
MAR 10 through 22 AUG 10, students will submit a completed college application.
Upon completion of Hawaiian-Student Outreach, workshops/events/activities, Native
Hawaiian students will understand the financial aid opportunities available to them and
gain a greater sense of “place” at WCC. Further instilling a greater sense of cultural
identity and a greater connection to WCC staff, faculty, and administration.
Analysis:
Data collection has taken place in August 2010 for the previous school year. Verification
of a completed FAFSA and scholarship application awardees has been cross-referenced
through the WCC Financial Aid Office. Verification of completed college applications
has been cross-referenced through the WCC Admissions & Records office and
admissions counselor Ann Lemke. Review of NH student evaluations will be shared with
Ke Kumupali, the WCC advisory council to support Native Hawaiian student success to
better direct program activities and partnerships.
In 2009-2010, WCC Recruitment & Outreach collected 427 recruitment card hits and
program attendance registration hits, and 121 What‟s The Word Text messaging direct
hits. The program attendance hits are the result of completed WCC recruitment cards
collecting names, contact information, birth date, high school, graduation year, and
intended major. The text messaging campaign engaged every graduating senior from
target high schools collecting names, cell phone numbers and high school representation.
Total Recruitment Hits: 548
WCC Annual Report Student Affairs Program 12
Completed FAFSA through WCC FA Office: 164/30%
Completed Admission Applications to WCC: 116/21%
Native Hawaiian Hits: 260/47%
WCC Recruitment & Outreach as part of the Student Affairs division, coordinates,
partners, and develops strategies to facilitate student engagement to achieve the
prescribed Student Learner Outcomes. In 2009-2010, WCC Recruitment & Outreach
found new innovative ways to engage, enlighten, and entertain students in their schools
on the WCC campus or in the community, bringing the message of the college dream to
all. Furthermore, WCC Recruitment & Outreach engaged a calculated 4,510 students
through campus tours, college presentation or admissions/financial aid workshops while
supporting 509 chaperones and teachers. In addition, community events remained an
effective tool to heighten awareness of the WCC brand and raise broad-based promotion
of events and services, it is estimated that Recruitment & Outreach engaged 3,212
community members through 14 community events. Finally, while focused on the
Windward complex high schools, WCC Recruitment & Outreach participated in high
school events island-wide while also supporting are own WCC students as an integral
team member of the WCC Student Affairs „Ohana. Below, please find a complete listing
of events & activities for FY2009-2010.
Institution Date Location Activity # of
stds/tchrs
Hakipu‟u 10/2/09 WCC Campus Tour 19/3
WCC Peer Mentors 10/06/09 WCC Cart Training 12/1
Liko A‟e 10/09/09 WCC Financial Aid presentation 35/3
WCC 10/22/09 WCC ASC-Hwn Studies 40/8
Independent Students 10/28/09 WCC Campus Tour 4/0
Pacific American
Foundation
10/29/09 WCC Careers - King Intermediate 22/3
Castle HS 11/17/09 WCC Mock Interview Planning 0/6
Kailua Elementary 11/18/09 WCC Campus Tour 175/8
WCC-ASUH 11/19/09 WCC Rootbeer Promotion 300
Hakipu‟u 11/20/09 WCC Discover Trng 15/3
Hina Mauka 11/20/09 WCC Campus Tour 50/4
Kamakau HS 11/27/09 Kamakau HS Rootbeer Promotion 30/6
Kaimuki HS 11/30/09 WCC ETS Campus Tour 24/5
Kahuku HS 12/01/09 Kahuku HS Rootbeer Promotion 200/5
Kalaheo HS 12/02/09 Kalaheo HS Rootbeer Promotion 80/5
Kailua HS 12/03/09 Kailua HS Rootbeer Promotion 225/8
WCC 12/09/09 WCC Scholarship „Aha 225/15
WCC – Ku Pono 12/17/09 WCC Against Domestic Violence 40/15
WCC Peer Mentors 12/18/09 WCC Cart Training 8/1
Community 01/09/10 Windward Mall GEAR UP for College Event 200
WCC Annual Report Student Affairs Program 13
Castle HS 01/19/10 Castle Mock Interview Planning 0/12
Kahuku HS 01/27/10 Kahuku ETS Kahuku Admissions 24/4
PACFAA 01/31/10 WCC College Goal Sunday 125/24
Castle HS 02/02/10 WCC CHS Mock Interview-1 175/35
Castle HS 02/03/10 WCC CHS Mock Interview-2 175/35
Dole Intermediate 02/04/10 WCC ETS Campus Tour 27/5
Kaneohe Elementary 02/09/10 WCC Campus Tour 125/8
Independent Students 02/09/10 WCC Campus Tour/admissions 2/0
Castle HS 02/11/10 Castle HS Family Affair Night Planning 0/12
Kamakau HS 02/11/10 Kamakau HS Fin. Aid FAFSA Fam. Night w/
Steven Chigawa
12/15
Manoa ETS 02/12/10 WCC Campus Tour 90/6
WCC 02/18/10 WCC Mid-Month Munchies 200/12
Nanakuli HS 02/24/10 Nanakuli HS College Fair 150/9
Boys & Girls Club 02/26/10 WCC Campus Tour 22/4
Kapolei HS 03/02/10 WCC Campus Tour 44/6
Hakipu‟u 03/03/10 WCC FAFSA Night 16/6
Castle Complex Fair 03/06/10 King
Intermediate
WCC College Booth 200
Makalapa Elementary 03/09/10 WCC Campus Tour 60/4
Pope Elementary 03/11/10 WCC Campus Tour 22/4
Joint Education
Center
03/16/10 KMACAS JEC Education Fair 100
Kailua HS 04/06/10 Kailua HS M & M Night Planning 12/8
WCC 04/08/10 WCC ASUH Event 65
Waianae HS 04/08/10 Waianae HS Senior Night College Fair 80/25
WCC 04/13/10 WCC WCC College & Career Fair 300
Waipahu HS 04/14/10 Waipahu HS Senior Night College Fair 120/20
Kahuku HS 04/16/10 WCC Kahuku Mock Interview Day 80/16
Pacific American
Foundation
04/16/10 WCC College is a Family Affair
Campus Event
192
Laie Elementary 04/20/10 WCC College Tour & Presentation 66/6
DOE Special Needs
Students
04/21/10 WCC College Tour & Presentation 12/2
National College Fair 04/22/10 Blaisdell WCC College Booth 200
Boys n Girls Club 04/23/10 WCC Campus Tour 18/2
WCC 04/24/10 WCC La Kukahekahe 125/10
WCC 04/29/10 WCC ASUH Luau 200
Kailua HS 04/29/10 Kailua HS M & M Night 120/20
WCC - ETS 04/30/10 WCC Waialua/Waimanalo Campus
Presentation
42/4
Kahalu‟u Elementary 04/30/10 WCC Campus Tour 30/4
Kailua HS 05/04/10 Kailua HS What‟s the Word 198/6
WCC - ETS 05/07/10 PCC Ha Show 18/8
Kahuku 05/10/10 Kahuku HS What‟s the Word 288/2
WCC Annual Report Student Affairs Program 14
Puohala Elementary 05/11/10 WCC Campus Tour 36/6
Castle HS 05/12/10 Castle HS What‟s the Word 322/6
Independent Students 06/08/10 WCC Campus Tour 2/2
Waipahu HS 06/15/10 WCC Campus Tour 66/4
OHA/Aha Kane 06/18,19,2
0
WCC Aha Kane N/A
Independent 06/29/10 WCC Campus Tour 4/2
Wind. School for
Adults
07/02/10 WCC Campus Tour 18/1
Kuikamana Charter 07/08/10 WCC Campus Tour 36/4
Pueo Program 07/14/10 WCC Campus Tour 48/8
Gabby Pahinui
Kanikapila
08/07/10 Waimanlo
Beach Park
Community Festival 1000
Laie Elementary 08/25/10 Laie Elementary ETS College Presentation 72/3
Joint Education
Center
09/01/10 KMACAS JEC College Fair 80
Pacific American
Foundation
09/16/10 PAF Offices Ho‟ala Hou Presentation 0/30
Waipahu HS 09/17/10 WCC Campus Tour 166/6
Alu Like Inc. 09/23/10 WCC Campus Tour 8/4
WCC 10/30/10 WCC La Kukahekahe 200
TRiO Programs
Educational Talent Search
TRiO-ETS Overall Mission and Purpose: TRiO-Educational Talent Search (ETS) serves
young people in grades six through twelve. This early intervention program helps
students to better understand their educational opportunities and options. The program
provides academic, career, and financial aid counseling to its participants and encourages
them to graduate from high school and continue on to the postsecondary school of their
choice. Students participate in grade-specific career exploration and college planning
activities held at their school, in the community and at college campuses. The U.S.
Department of Education, Windward Community College, HIDOE, and other community
partners provide funds, facilities, and resources to support ETS in the community.
WCC-ETS Mission & Values: The Educational Talent Search Program at Windward
Community College provides meaningful and life-long learning experiences to prepare
students for college and career success. Our interactions and work with our participants
are guided by the values of Laulima-teamwork, Aloha-respect, Malama-caring for each
other, „Olu„olu-being flexible, Holomua – move forward, Ho‟omakamaka – create
friendships.
Goals and Objectives:
3. Both projects will serve 1,200 participants (600 students per grant.)
WCC Annual Report Student Affairs Program 15
4. 67% of total served must meet low-income, first generation college status.
5. 90% of secondary participants served will be promoted to the next grade level.
6. 90% of seniors will graduate from high school or receive a certificate of
equivalency.
7. 75% of will apply for college admissions.
8. 70% will apply for financial aid assistance.
9. 50% will enroll into a program of postsecondary education.
Program Services:
To meet the ETS-WCC goals and objectives, the program is designed to provide the
following services and activities to all ETS participants: career and college awareness,
exploration, and planning; college site visits; self awareness skills; life skills and study
skills; cultural & academic enrichment; financial aid planning; SAT/ACT & college
application fee waivers; college applications and financial aid applications assistance.
Delivery of services is conducted on an individual basis and/or group setting. College
planning advisors (CPA) report to assigned target schools once a week. Each CPA is
responsible to manage a caseload of approximately 300 participants between three
schools. ETS-Honolulu serves Farrington, McKinley, Kaimuki High Schools and Dole,
Jarrett, and Washington Middle Schools. ETS-Windward serves Kailua, Kahuku,
Waialua High Schools and Waimanalo, Laie and Waialua Middle Schools.
Program Staffing: Current staffing for both grants include the Program Director, five
College Planning Advisor, one College Planning Advisor Assistant (part-time) and one
Administrative Associate.
Analysis for 2009/2010: The annual performance report was submitted on November 5,
2010 for the 2009/2010 program year (September 1, 2009 – August 31, 2010.) Both goals
(serving 600 students per grant and serving at least 67% of low-income, first-generation
college students) were met. All of the five performance objectives were met. See
attached data titled, “2009-2010 E.T.S. Schools.”
Budget Implications: None. This program is externally funded by the U.S. Department of
Education.
Student Support Services
TRiO-SSS Overall Mission and Purpose: TRiO-Student Support Services (SSS) serves
college students. The purpose of the TRiO Student Support Services (SSS) project is to
provide services to eligible participants (first-generation, low-income, or disabled) to
increase their retention rates, graduation rates, and transfer rates from two-year to four-
year colleges, and to foster an institutional climate supportive of the success of low-
income, first generation, and disabled college students.
WCC Annual Report Student Affairs Program 16
WCC-SSS Mission & Values: The Student Support Services Program at Windward
Community College provides meaningful and life-long learning experiences to prepare
students for college and career success. Our interactions and work with our participants
are guided by the values of Laulima-teamwork, Aloha-respect, Malama-caring for each
other, „Olu„olu-being flexible, Holomua – move forward, Ho‟omakamaka – create
friendships.
Goals and Objectives:
1. Project will serve 230 participants.
2. 67% of total served must meet low-income, first generation college status.
3. 34% of disabled participants will also be meet low-income status.
4. 80% of participants will maintain good academic standing (2.0 GPA on 4.0 scale)
each year.
5. 60% of each entering cohort will persist from one academic year to the next.
6. 25% of each SSS cohort will successfully graduate and/or transfer to a four-year
college/university within three years.
7. 100% of program‟s key personnel shall participate in the college‟s governance
structure to influence institutional policies that affect participants.
Analysis for 2009/2010: For 2008-2009 APR, all U.S. Department of Education
objectives were met for the SSS project. The SSS project served 100% or 235 students,
97.02% of the eligible participants were in good academic standing, 78.3% persisted
from one academic year to the next, and 40.68% either graduated and/or transferred to a
four-year college or university. The 2009 – 2010 APR is due in January, so at the present
time, the data has not been analyzed to determine if the objectives have been met for
2009 – 2010, but preliminary numbers show the USDE objectives were met.
Budget Implications: Request additional funding for tutoring. Due to the success of the
tutor program, demand has more than doubled. We have had more tutors assigned in Fall
2010 than all of last year. Last year there were 166 participants who were tutored in 211
courses. 69.34% received an A, B, C, or CR for the course (50.47% received an A or B).
17.92% received an F, NC, or N and 10.38% withdrew from the course. If only students
who completed the course are counted, 80% of the students earned a passing grade.
Current budget for tutors and mentors is $39,653 and payroll for first four pay periods is
$18,356.
Upward Bound
TRiO-UB Overall Mission and Purpose: TRiO-Upward Bound (UB) serves young people
in grades nine through twelve. The primary purpose is to instill in students the skills and
motivation necessary to complete high school and to enroll in college. The program
provides academic, career, and financial aid counseling to its participants and encourages
them to graduate from high school and continue on to the postsecondary school of their
choice. Students participate in grade-specific college planning activities held at their
school and at the WCC campus. The U.S. Department of Education, Windward
Community College and HIDOE provide funds, facilities, and resources to support UB in
the community.
WCC Annual Report Student Affairs Program 17
Goals and Objectives:
1. 67% of total served must meet low-income, first generation college status.
2. 40% of each senior class will have scored at the proficient level on the
reading/language arts and math exams for the 10th
grade Hawaii State
Assessment.
3. 75% of total served will continue to participate in Upward Bound during the next
school year.
4. 70% of each senior class will enroll in college by the fall term immediately
following high school graduation.
5. 60% of students who enrolled in college by the fall term immediately following
high school graduation will continue to be enrolled in the fall term of the second
college year.
Program Services:
To meet the UB-WCC goals and objectives, the program is designed to provide the
following services and activities to all UB participants: career and college awareness,
academic tutoring and selection of high school college-prep coursework; college site
visits; study skills and goal setting; cultural & academic enrichment; financial aid
planning; SAT/ACT & college application fee waivers; SAT/ACT Prep courses; college
applications and financial aid applications assistance.
Delivery of services is conducted on an individual basis and/or group setting. Guidance
Advisors report to assigned target schools once a week. UB-WCC serves four Castle,
Kahuku, Kailua, and Kalaheo High Schools. One guidance advisor focuses exclusively
on the needs of 12th
grade students while the other focuses on the students in grades 9-11.
In addition to services offered during the school year UB-WCC provides students with a
six-week residential college experience complete with credit and non-credit courses on
the WCC campus and residence hall life on the UH-Manoa campus. Weekly field trips
expose students to college and career opportunities as well as cultural and academic
enrichment.
Program Staffing: Current staffing for UB-WCC includes the Program Director and two
.75 FTE Guidance Advisors.
Analysis for 2009/2010: The annual performance report will be submitted by December
17, 2010 for the 2009/2010 program year (September 1, 2009 – August 31, 2010.) The
UB-WCC program met goals & objectives #1-4. It did not meet objective #5 (44% of
students instead of the goal of 60% of students).
Budget Implications: None. This program is externally funded by the U.S. Department of
Education.