Course Information

Executive Certi�cate in Performance Management

Natures & Objective

Individual performance drives organisational performance, and it is important to ensure that everyone understands the organisation’s vision, mission and core values as well as how they can contribute to the accomplishment of business objectives. Therefore, this certi�cate course aims to share with participants �eld-proven approaches for designing and implementing a performance management system that helps deploy corporate directives and measure sta� performance in an objective manner.

5, 7, 12 and 14 March7:00 pm – 10:00 pm

HKIHRMSuite 1503, 15/F, 68 Yee Wo Street, Causeway Bay, Hong Kong

Cantonese (with English materials)

Mr Andy Wong Tel: (852) 2837 3825 Email: learning@hkihrm.org

Early Bird O�er[Only if enrolment & payment

are received by 18 January 2019]

HK$5,300

HK$6,200

Regular Fee

HK$5,900

HK$6,800

HKIHRM member

Non-member

Bundle O�er with Executive Certi�cate in Total Reward Management:

Save HK$1,000 on each programme

To be eligible for the course certi�cate, full programme participants are required to ful�l ALL of the below requirements:- A minimum of 70% attendance of the full programme- A pass mark in the end-of-term assessment

(4 Evenings; 12 Hours)

Executive Certi�cate in Performance Management

Module 1: Introduction to Performance Management

• De�nition of Performance Management

• Importance of Performance Management to Managerial Sta�

• The Performance Management Cycle and Stages (i.e. Performance Planning, Coaching & Appraisal)

• Quantitative vs. Qualitative Assessment on Sta� Performance

Module 2: Planning & Communicating Sta� Performance

• Objective & KPI Setting for Result Achievement

• Format and Components of Quantitative Performance Assessment

• Adopting Objective & KPI Setting as a Strategic Management Tool

• Illustrating Core Competences and Corresponding Requirements

Module 3: Performance Coaching for Results

• Introducing the GROW Model for Conducting Coaching Sessions in Daily Work

• Adopting the “Pull” & “Push” Approach during Coaching Process

• Essential Questioning Techniques for Fact Finding & Problem Solving

• Giving Positive & Constructive Feedback on Sta� Performance

Module 4: Conducting Performance Appraisal Interviews

• Preparation for Performance Appraisal Interviews

• Performance Appraisal Interview Step-by-step

• Reaching Consensus on Performance Rating

• Dealing with Emotional and Defensive Reaction

• Exploring Sta� Development Needs

Lecturer

Mr Wilson Chu, Principal Consultant of HMI Consulting Limited

Mr Chu holds a Master Degree in Manufacturing Engineering from Cornell University in the US and a Bachelor Degree in Mechanical Engineering from the University of British Columbia in Canada. He is a certi�ed Psychometric Tools Consultant of the Chinese Personality at Work (CPW) and has been working as a management consultant for over 15 years. He has helped di�erent client organisations including government departments, public utilities, NGOs as well as private sectors in manufacturing, servicing trading and banking industries in the US, PRC, Hong Kong and Taiwan. Their existing HRM practices have been revamped in di�erent areas such as strategic planning, organisation structure, sta� selection, performance management, assessment on competency pro�ciency, compensation design and etc.

Enquiry:Mr Andy Wong Tel: (852) 2837 3825 Email: learning@hkihrm.org

ENROLMENT FORM Tel: (852) 2837 3825 Email: learning@hkihrm.org

Executive Certificate in Performance Management CPD: 12 hours

Venue: HKIHRM, Suite 1503, 15/F, 68 Yee Wo Street, Causeway Bay, Hong Kong Date and Time: 5, 7, 12, 14 March 2019 7:00 pm – 10:00 pm

Participant

Regular Fee: Member HK$5,900 Non-Member HK$6,800

Discount#: Bundle Offer with “Executive Certificate in Total Reward Management” to Save HK$1,000 on each programme

HKIHRM Coupon*: Save HK$100 / HK$150

#Only one discount is accepted on each enrolment. *Only one HKIHRM coupon is accepted on each enrolment and please indicate its value (HK$100 / HK$150) whichever applicable.

Company: Membership No: (if any)

Name: Mr/Ms Job Title:

Email: Contact No:

A. Payment Method Cheque: Mail a crossed cheque payable to "Hong Kong Institute of Human Resource Management Ltd" to “L&D Department, HKIHRM,

Suite 1503, 15/F, 68 Yee Wo Street, Causeway Bay”. Post-dated cheques are not accepted. Credit Card: Please complete the authorisation form below:

Credit Card Type: VISA / Mastercard / American Express Expiry Date (MM/YY):

Card Number:

Amount (HK$):

Name of Card Holder:

Signature:

B. Cancellation Policy

HKIHRM reserves the rights to replace the speaker and/or cancel or alter, content, timing, and venue of the event, as well as to reject any enrolment for whatever reasons at any point in time.

No refund will be granted on cancellation of confirmed enrolment. Also, no-shows will incur the full cost of enrolment. If Typhoon Signal No.8 or above or Black Rainstorm Warming is hoisted at 6:00 am, the scheduled event will be cancelled. If the event is cancelled due to any unforeseen circumstances such as bad weather or natural disaster, the HKIHRM is not responsible

for any expenses incurred by the registrant. Notice of the reschedule arrangement will be sent out within 10 working days.

C. Personal Data Collection Statement 1. Applicants' personal data is collected and kept for processing the application for course enrolment, admission, academic and related

administration purposes. The data provided will be handled in accordance with the provisions of the Personal Data (Privacy) Ordinance of the HKSAR.

2. The personal data provided in this form will be used by the Institute for direct marketing activities, including but not limited to the promotion (e.g. special offers and discounts) for HKIHRM events, activities, training programmes, awards, survey and other services

that it may deploy. If you do not wish to receive such information as stated, please indicate your objection by ticking the box.

I have read, understood and agreed to all details of the above terms and conditions.

Signature of Participant: Date: