EXCHANGE STUDY PACKAGE OPERATIONS MANAGEMENT · Central to the project we use Slack et al. s model...
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WHAT IS AN EXCHANGE STUDY PACKAGE? Exchange Study Packages are balanced, coherent, well-structured, and self-contained sets of courses at a final Bachelor year academic level. Choosing one of these packages means you do not have to worry about selecting the right courses or managing your calendar to fit all of your classes. Simply apply for a package that suits your academic background and interest to be ensured of a well-balanced exchange programme, often consisting of 30 EC. These packages are generally accessible to students who have successfully completed the first two years of their Bachelor programme. EXCHANGE STUDY PACKAGE EXCHANGE STUDY PACKAGE WWW.UTWENTE.NL/GO/EXCHANGE OPERATIONS MANAGEMENT IEM focusses on processes inside and across organizations and is aimed at improving the design and control of these processes to enhance organizational performance (efficiency, profit, quality, service, safety, risks, etc.). Application areas are diverse, e.g. manufacturing, logistics, finance, telecommunications, healthcare, etc. Learning Goals At the end of the module a student: 1. has knowledge of and insight in the basic principles of production management such as the relationship between company strategy, operations strategy and design of the production system; 2. can analyze and solve (simple) problems in a production process; 3. has knowledge of and insight in the main principles of planning and controlling the production process and the role of quantitative modeling as support tool; Content In the heart of IEM we find operations management (OM). OM is about the way organizations produce goods and services. It starts with translating an organization’s strategic goals in an operations strategy. Then the production process will be designed and planning and control activities are being performed. Finally improving processes is part of OM. In this module we start with discussing the relationship between an organization’s strategy and the operations strategy of the firm, performance objectives (speed, quality, cost, flexibility and dependability) and the volume/variety dimension and the push/pull boundary (KOOP).
Transcript of EXCHANGE STUDY PACKAGE OPERATIONS MANAGEMENT · Central to the project we use Slack et al. s model...
WHAT IS AN EXCHANGE STUDY PACKAGE?Exchange Study Packages are balanced, coherent, well-structured, and self-contained sets of courses at a final Bachelor year academic level. Choosing one of these packages means you do not have to worry about selecting the right courses or managing your calendar to fit all of your classes. Simply apply for a package that suits your academic background and interest to be ensured of a well-balanced exchange programme, often consisting of 30 EC. These packages are generally accessible to students who have successfully completed the first two years of their Bachelor programme.
EXCHANGE STUDY PACKAGE
EXCHANGE STUDY PACKAGE
WWW.UTWENTE.NL/GO/EXCHANGE
Exchange Study Packages flyer Expressionmanager.indd 1 30/11/16 13:46
OPERATIONS MANAGEMENT
IEM focusses on processes inside and across organizations
and is aimed at improving the design and control of these
processes to enhance organizational performance (efficiency,
profit, quality, service, safety, risks, etc.). Application areas
are diverse, e.g. manufacturing, logistics, finance,
telecommunications, healthcare, etc.
Learning GoalsAt the end of the module a student:1. has knowledge of and insight in the basic principles
of production management such as the relationshipbetween company strategy, operations strategy anddesign of the production system;
2. can analyze and solve (simple) problems in a
production process;3. has knowledge of and insight in the main principles
of planning and controlling the production processand the role of quantitative modeling as support tool;
ContentIn the heart of IEM we find operations management(OM).OM is about the way organizations produce goods andservices. It starts with translating an organization’sstrategic goals in an operations strategy. Then theproduction process will be designed and planning andcontrol activities are being performed. Finally improvingprocesses is part of OM. In this module we start with discussing the relationshipbetween an organization’s strategy and the operationsstrategy of the firm, performance objectives (speed,quality, cost, flexibility and dependability) and thevolume/variety dimension and the push/pull boundary(KOOP).
MORE INFORMATION TUITION FEES
Exchange Study Packages flyer Expressionmanager.indd 2 30/11/16 13:46
www.utwente.nl/en/education/exchange-students/departmental-exchange-coordinators/
MORE INFORMATION TUITION FEES
Exchange Study Packages flyer Expressionmanager.indd 2 30/11/16 13:46
Next we focus on aggregated planning and control and,more specifically, on the use of linear programming (LP)models as a tool to help solving problems in this field.Managing inventories in a company is an important topic.On the one hand inventories are necessary forsmoothing operations, but on the other hand they costa lot of money.Besides a general introduction on inventory management, some methods to minimize inventory costs areconsidered. The next topic we discuss is queuing, because it issomething that plays a crucial role in production as wellas service organizations. In service organizations building up inventories to match supply and demand is notpossible. Moreover, although you may know averagedemand for service, the arrivals of customers are notknown and not each customer asks for the same kind ofservice, so the service times are not exactly known. Sowaiting lines may occur (e.g. at cash counters or in theemergency room).Waiting times can also occur in manufacturing due to e.g. natural variation in service times or breakdowns ofmachines or unavailability of raw materials. The module revolves around a project, which involves aproduction company from the region. This allowsstudents to learn operations management concepts andto apply quantitative modeling techniques through thelens of a company, and to apply theoretical concepts inpractical problems and challenges.Central to the project we use Slack et al.’s model ofoperations management. This model combines theinput-transformation-output model with thecategorization of operations management’s activityareas. By using this model, students will get a clearoverview of all the relevant topics in operations management.Also an important advantage is that this model isapplicable to every company, which ensures thesustainability of this project.
Course Code201300024
SemesterFall, Block 2
In the heart ofIEM we findOperations
Management
To be paid at home institution.
ADMISSION CRITERIAMathematics - Probability Theory
STUDY LOAD15 EC
STARTFall Semester
For more information about this Exchange StudyPackage, contact the Departmental ExchangeCoordinator of the Faculty of Behavioural,Management and Social Sciences.utwente.nl/go/exchange-coordinators
