Evolving libraries delivering new experience 102514[2]
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Transcript of Evolving libraries delivering new experience 102514[2]
STRONGER TOGETHER
Evolving Libraries Delivering New Experiences
Deb Hoadley, Consultant, Massachusetts Library System
Carolyn Morris,VP, Digital Products,BiblioLabs, LLC
STRONGER TOGETHER
Internet Librarian 2014
Will libraries survive?
“It is not the strongest or the most intelligent who will survive but those
who can best manage change.” –Charles Darwin
STRONGER TOGETHER
Internet Librarian 2014
STRONGER TOGETHER
Internet Librarian 2014
Mobile Technology Facts
• 90% of American adults have a cell phone
• 58% of American adults have a smart phone
• 32% of American adults own an e-reader
• 42% of American adults own a computer
Pew Research Internet Projecthttp://www.pewinternet.org/fact-sheets/mobile-technology-fact-sheet/
STRONGER TOGETHER
Internet Librarian 2014
STRONGER TOGETHER
Internet Librarian 2014
Future Proofing
• iOS 6 February 2014• iOS 7 June 2014• iOS 8 October 2014• Android 4.4 October 2013• Android 5.0 November 2014• Kindle Fire• Browsers• Phones• Tablets
STRONGER TOGETHER
Internet Librarian 2014
STRONGER TOGETHER
Internet Librarian 2014
“libraries will become places, both physical and virtual, where the public accesses information and creates meaning, in the purely digital realm…
STRONGER TOGETHER
Internet Librarian 2014
…what will this look like? It will look like the amazing app that the British Library has just put out”
STRONGER TOGETHER
Internet Librarian 2014
Partnerships
• Crucial to the evolution of what libraries will be in the future
• Private and public partnerships provide more opportunities for reaching more people in the community
• Access to multiple users through a digital interface
STRONGER TOGETHER
Internet Librarian 2014
Changing role of library
• Publishers • Curators• What does this mean?• How is this different than what
libraries are already doing with print collections
• Perception that digital is different than traditional – just a different format
STRONGER TOGETHER
Internet Librarian 2014
STRONGER TOGETHER
Internet Librarian 2014
Publisher & Curators
Let’s take a look at what MA libraries have done.
STRONGER TOGETHER
Internet Librarian 2014
Bridging the Institutional Divide
• Look for opportunities to cooperate– Digital Commonwealth– Internet Archive– DPLA
• Develop strategies to reach new people– Get creative with discovery– Geo-location (make it easy to access)– Cultivate local talent– Celebrate unique offerings
STRONGER TOGETHER
Internet Librarian 2014
Perceptions & Behaviors
Survey says…Found what they were looking for:– 81% of patrons – 55% of librarians
Used the library’s website:– 86% of patrons– 49% of librarians*
Asked for help:– 47% of patrons according to librarians– 43% did not ask for help according to patrons
*Librarians preferred to use the eBook catalog created for this project
STRONGER TOGETHER
Internet Librarian 2014
Perceptions & Behaviors
The stats say…
Unique local content accounted for 7% of all usage while representing only 1% of content available to pilot libraries.
Overall, BiblioBoard saw on average 3X the usage of other eBook platforms in the pilot.
STRONGER TOGETHER
Internet Librarian 2014
Future Research
• More extensive research on user-experience and usage rates
• Mobile device specific research• Content specific research– How do genre and format impact usage?– Local and unique vs. mass-market
• How do discovery and authentication protocols impact usage?
STRONGER TOGETHER
Internet Librarian 2014
Thank You!
Contact us for more information:
Deb Hoadley – [email protected]
Carolyn Morris – [email protected]