EURID’S QUARTERLY PROGRESS REPORT Fourth Quarter 2014 · successful registry-registrar relations....

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EURID’S QUARTERLY PROGRESS REPORT Fourth Quarter 2014 www.eurid.eu www.eurid.eu

Transcript of EURID’S QUARTERLY PROGRESS REPORT Fourth Quarter 2014 · successful registry-registrar relations....

Page 1: EURID’S QUARTERLY PROGRESS REPORT Fourth Quarter 2014 · successful registry-registrar relations. In addition, EURid participated at Arab IGF and gave a pres-entation on the IDN

EURID’S QUARTERLY PROGRESS REPORT

Fourth Quarter 2014

www.eurid.eu

www.eurid.eu

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EURID’S QUARTERLY PROGRESS REPORT2

Contents

FROM THE GENERAL MANAGER 3

UPDATE 4

ABOUT EURID AND .EU 5

INTERNATIONAL 6

THE .EU DOMAIN 7

THE REGISTRANTS 16

THE REGISTRARS 21

ENVIRONMENTAL RESPONSIBILITY 24

HUMAN RESOURCES 26

THE MANAGEMENT TEAM 27

THE BOARD AND STRATEGIC COMMITTEE 28

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Here at EURid we strive for excellence, one of our key aims is to provide the best service possible to all our primary stakeholders. As in previous years our commitment to the needs and aspirations of registrars and registrants alike has been at the heart of every initiative introduced in 2014 and will continue to be the driving force for future actions by the registry.

In Q1 we welcomed the EEA countries, with open arms. Residents, companies and organisations based in Iceland, Liechtenstein and Norway became eligible to register .eu. Almost twelve months later, a total of 9 809 .eu domain names have been registered by residents of these countries.

The WHOIS quality project was also launched during the first quarter of 2014. Since the establishment of an associated ‘complaint form’ made available on the public WHOIS website, 125 complaints were filed. Cases subsequently opened were all resolved in a timely manner.

In Q2 we published Domain Names For Dummies with Wiley which raises awareness and provides key, succinct information to members of the public about selecting and registering a domain name. The book was a phenomenal success especially in Germany, The Netherlands and the UK. The text is available free of charge as an e-book.

The first ever .eu Web Awards took place in 2014. The initiative, in partnership with the European Voice and in cooperation with the European Internet Forum, took the form of an online competition. A total of 130 guests gathered on 19 November 2014 for the highly anticipated Awards ceremony.

Q3 saw the launch of .eu’s perfected registration system which was introduced to better meet RFC standards and to provide an enhanced service to registrars while also facilitating the work of all parties involved.

EURid, as an organisation committed to corporate environmental sustainability, chose to further compensate its 2014 CO2 emissions in Q4 by taking part in the program ‘+BEARS –CO2’, a project founded by the Spanish non-profit organisation FAPAS and supported by EURid in cooperation with Naturefund.

The top-level domain finished the quarter, and the year, with an annual growth of 5.3% representing a total of 197 715 new registrations. Despite a competitive market the total number of .eu registrations increased in 19 of the 28 EU member states. Poland, Greece and Italy all saw growth of more than 5%.

.eu’s General Manager, Marc Van Wesemael

From the General Manager

Here at EURid we strive for excellence, one of our key aims is to provide the best service possible to all stakeholders involved. As in previous years our com-mitment to the needs and aspirations of registrars and registrants alike has been at the heart of every initiative introduced in 2014 and will continue to be the drive for future actions undertaken.

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EURID’S QUARTERLY PROGRESS REPORT4

The .eu top-level domain (TLD) and its registry EURid saw a variety of developments during the fourth quarter of 2014. Highlights include:

.eu Christmas competition The end of the year saw the launch once more of our highly anticipated Christmas competition. The competition started on 27 November and drew to a close at midnight on 23 December 2014. The two winners were notified on 24 December and will enjoy a fabulous holiday in two worldwide travel award-winning resorts in Tuscany.

Compensation for CO2 emissionsDuring the month of December 2014, EURid teamed up with the Spanish non-profit organisa-tion FAPAS, known for its numerous activities relating to nature conservation, in order to cap its CO2 emissions. Through the program ‘+BEARS –CO2’ EURid made its contribution towards climate protection while also helping to protect the European brown bear located in the Canta-brian mountains, Spain. A total of 320 fruit trees (compensating for the equivalent of five tonnes of carbon emitted annually over the space of 20 years) were planted in Proaza, Asturias, contri-buting to increased biodiversity in the region. The project was organised by Naturefund for the third year in a row.

New .eu airport campaign.eu’s latest advertising campaign was announced and will be launched in January 2015 at Brussels airport. EURid’s marketing initiative will be visible to an expected 25,000,000 passengers. The cam- paign, which features .eu’s first ever mascot, con-sists of a total of three billboards located in Pier A at gates 47, 52 and 60.

WHOIS quality plan In order to improve the quality of .eu WHOIS data and promote the cooperative compliance of registrars with their contractual obligations, EURid launched the WHOIS quality plan in Q1 2014. The various procedures carried out by the registry with the objective to keep the .eu environment safe and secure were communicated to .eu accredited registrars on 22 December 2014.

Customised Reduction Schemes remain an important source of growth By the end of Q4, 234 registrars signed up for one of our Customised Reduction Schemes. A quarter of who reached their final targets during the month of December. In total over the year, registrars on the Scheme grew a combined 12.9%.

Its success subsequently led to the announce-ment in December of the latest version which has been confirmed for the three-year-period 2015-2017.

The CRS were first launched in 2013 with the aim of encouraging registrars to grow their .eu portfolios in a profitable way, while simultane-ously strengthening and expanding .eu’s market position.

Registrar and industry meetingsEURid staff attended eleven events in Q4 2014 and gave two presentations.

Lunches were also held in Athens, Greece, Budapest, Hungary and Copenhagen, Denmark to update registrars on the latest .eu develop-ments.

Update

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About EURid and .eu

EURid is the not-for-profit organisation appointed by the European Commission to operate the .eu top-level domain. The first initiative to establish .eu as a European top-level domain (TLD) was taken in 1999 by the European Council. Subse-quently, EURid was appointed in May 2003 as the operator of the .eu registry for the first time. Fol-lowing a call for expression of interest published in 2013, EURid was re-appointed as the .eu reg-istry manager on 11 April 2014. The new service contract was signed in October 2014. The .eu TLD was added to the root zone of the Internet Domain Name System in May 2005. Technically speaking, .eu has been in existence since then.

Between 7 December 2005 and 6 April 2006, the .eu registry accepted applications for domain names on a limited basis. Only those individuals and organisations holding legal protection for a name within a Member State of the European Union were eligible to apply during that time. This stage of phased registration is referred to as the Sunrise Period.

On 7 April 2006, EURid opened the .eu TLD for general registration on a strictly first-come, first-served basis.

The three organisations operating the national registries for Belgium, Italy and Sweden founded EURid in April 2003. Later, the organisations operating the TLDs for the Czech Republic and Slovenia also became members. The European Coordinating Council (ECC) joined EURid in 2006, followed by the BusinessEurope organisa-tion in 2007. In 2013, the registry further expand-ed its membership to include the Confederation of Computer User Associations (CECUA), the European Communities Trade Mark Association (ECTA), the European Multi-Channel Online Trade Association (EMOTA), the Interactive Advertising Bureau Europe (IAB Europe) and the European Association of Craft, Small and Medium-sized Enterprises (UEAPME).

EURid’s head office, which is also the regional office for Western Europe, is located just outside Brussels in Diegem, Belgium. There are three other regional offices located in Pisa, Italy; Prague, the Czech Republic; and Stockholm, Sweden. Each office provides support for regi-strars and the general public in languages local to its region.

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EURID’S QUARTERLY PROGRESS REPORT6

International

During the fourth quarter of 2015, EURid at-tended the following events:

• CENTROpenDay,Brussels,Belgium, 30 September

• CENTRGA,Brussels,Belgium,1-2October

• ICANN51,LosAngeles,UnitedStates, 12-16 October

• CENTRSecurityWS,Dublin,Ireland, 27 October

• CENTRTechnicalWS,London, United Kingdom, 2 November

• RIPE69,London,UnitedKingdom, 3-7 November

• AfICTASummit,Cairo,Egypt,5November

• ECOKongress,Cologne,Germany, 19 November

• ArabIGF,Beirut,Lebanon,26-27November

• CENTRMarketingWS,Belgrade,Serbia, 27-28 November

• ITUPlenipot,Busan,SouthKorea, 28 November

Giovanni Seppia gave a presentation at CENTR GA on the process of renewing the accountability framework with ICANN. A EURid presentation was also given by Giovanni at the AfICTA Summit on 5 November which discussed the topic of successful registry-registrar relations. In addition, EURid participated at Arab IGF and gave a pres-entation on the IDN world report. A presentation at the CENTR Marketing Workshop, on 27-28 November also took place.

Within the ICANN context, EURid was active at the following levels:

ccNSO Strategy and Operating Plan working

During the ICANN 51 meeting, Giovanni Seppia chaired the ccNSO Strategy and Operating Plan working group. In the month of December Giovanni Seppia coordinated the working group feedback to the ICANN Operating Plan 2016-2020.

IANA Stewardship Transition and Accountability Coordination Committee

Giovanni Seppia participated in the ISTACC (IANA Stewardship Transition and Accountability Coordi-nation Committee) working group calls.

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During Q4 2014, the number of .eu registrations increased by 31 584 domain names, a net incre-ase of 0.8%, to 3.91 million. The total number of .eu domain name registered at the end of Q4 represented an increase of 5.3%, or 197 715 registrations, when compared with the total num-ber at the end of Q4 2013.

By the end of the quarter there were a total of 761 .eu accredited registrars, the top ten regi-strars accounted for 37.7% of all .eu registrations.

During the fourth quarter, the total number of .eu registrations increased in 19 of the 28 EU member states. Poland, Greece and Italy all saw growth of more than 5%.

The national ccTLD market in EU countries1 increased by 0.6% during Q4 2014, and grew by 2.3% from Q4 2013. Within the EU, the market for gTLD domain names such as .com, .net, .org, .info and .biz grew by 1.9% during Q4 2014 and by 4.4% from Q4 2013, according to statistics from Zooknic.

Total .eu domain name registrations by quarter

Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4

The .eu domain

1Data from national registry websites was not available for Bulgaria, Cyprus and Malta.

4 000 000

3 000 000

2 000 000

1 000 000

0

2006 2007 2008 2009 2010 2011 2012 2013 2014

2

249

670

2

444

945

2

606

997

2

469

165

2 5

85 4

10

2 72

0 92

4

2

836

186

2

832

437

2 92

0 38

7

2 9

95 0

22

3

043

070

2 91

9 73

3

2 9

91 2

05

3

144

612

3

250

336

3 2

11 9

48

3

246

347

3

332

253

3 3

85 6

25

3 3

46 4

01

3 4

13 7

26

3

514

528

3 5

93 2

99

3 60

1 27

6

3

665

525

3

703

665

3

722

077

3

703

240

3

700

189

3

709

691

3

792

899

3

825

690

3

875

822

3

907

406

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EURID’S QUARTERLY PROGRESS REPORT8

Total .eu registrations by month, 2014

World top 12 TLDs

0 10 000 000 20 000 000 30 000 000 40 000 000 50 000 000 60 000 000 70 000 000 80 000 000 90 000 000 100 000 000

Numbers are for latest available data. Please note that data for certain gTLDs might be estimates.

0 1 000 000 2 000 000 3 000 000 4 000 000

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

3 724 271

3 770 292

3 792 899

3 789 265

3 812 821

3 825 690

3 846 107

3 860 296

3 875 822

3 892 508

3 899 970

3 907 406

.com 115 308 383

.tk 26 784 761

.de 15 827 580

.net 15 007 222

.cn 11 213 770

.uk 10 546 596

.org 10 447 863

.nl 5 531 186

.info 5 460 527

.ru 4 866 203

.eu 3 907 406

.br 3 508 390

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Multi-year registrations (MYRs)

Since 7 April 2011 it has been possible to register .eu names with a registration period of more than one year. During Q4 2014, 5 499 new registra-tions with a longer registration period than one year were made. This represented 2.5% of all new registrations in the quarter.

Quarter IDNs Percentage

Q4 2009 56 036 1.78%

Q1 2010 62 609 1.93%

Q2 2010 65 109 2.03%

Q3 2010 67 074 2.07%

Q4 2010 57 826 1.74%

Q1 2011 56 961 1.68%

Q2 2011 58 424 1.75%

Q3 2011 58 332 1.71%

Q4 2011 56 699 1.61%

Q1 2012 58 455 1.63%

Q2 2012 60 681 1.70%

.eu Internationalised Domain Names (IDNs), Q4 2014

The number of MYRs registered in Q2 2011 was particularly high due to the promotional offer EURid ran following the MYR launch. While the offer ran, registrars got 50% discount on .eu domain names they registered for two, five or ten years.

By far the most common registration length for MYRs has been two years, 62% of the MYRs in Q4 were made for two

years. Other common registrations lengths were three years (17%), five years (14%) and ten years (5%).

Quarter IDNs Percentage

Q3 2012 61 752 1.70%

Q4 2012 58 211 1.60%

Q1 2013 57 157 1.50%

Q2 2013 57 910 1.60%

Q3 2013 58 144 1.60%

Q4 2013 51 996 1.40%

Q1 2014 52 683 1.40%

Q2 2014 52 499 1.37%

Q3 2014 54 426 1.40%

Q4 2014 52 499 1.40%

Quarter MYRs Percentage

Q2 2013 6 809 3.4%

Q3 2013 5 842 3.6%

Q4 2013 5 585 2.9%

Q1 2014 7 078 2.7%

Q2 2014 5 855 2.6%

Q3 2014 4 914 2,5%

Q4 2014 5 499 2,5%

Quarter MYRs Percentage

Q2 2011 22 931 12.3%

Q3 2011 5 295 2.8%

Q4 2011 6 218 2.4%

Q1 2012 6 297 2.7%

Q2 2012 5 599 2.5%

Q3 2012 4 915 2.4%

Q4 2012 7 184 3.2%

Q1 2013 6 466 3.1%

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EURID’S QUARTERLY PROGRESS REPORT10

The number of new registrations per day was 1% lower than during the same months in previous years.

New .eu registrations per day

New registrations, deletions and renewals

There were 217 897 new .eu registrations in Q4 2014. The number of new registrations was 1% lower than during the same months in previous years.

During Q4 2014, there were 189 343 deletions. A domain name headed for deletion is quaran-tined for 40 days after the date specified in the deletion request. It can be reactivated during that period only at the request of the former registrant.

The quarantine period is a safeguard to prevent domain names from being deleted by mistake. The deleted name becomes available for general registration after the quarantine period.

When combined, the new registrations and dele-tions for Q4 showed a net increase of about 300 names per day. The renewal rate during Q4 was 79%.

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

4 000

3 000

2 500

2 000

1 500

1 000

500

0

Average 2007-2013 2014

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The month of April sees a spike in deletions each year, as many domain names come up for renewal

then. April is the month the .eu domain was officially launched. Over time the deletions have become

more evenly spread out over the year.

Deletions per day

As stated above, Q4 saw a net increase of about 300 names per day.

Net growth per day

6 000

5 000

4 000

3 000

2 000

1 000

0 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Average 2007-2013 2014

2 000

1 000

0

-1 000

-2 000

-3 000

-4 000 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Average 2007-2013 2014

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EURID’S QUARTERLY PROGRESS REPORT12

Month 2014 2013 2012 2011 2010 2009 2008 2007

January 81% 81% 78% 76% 77% 78% 79% 100%

February 80% 79% 80% 78% 79% 78% 80% 100%

March 81% 77% 79% 79% 81% 79% 83% 99%

April 88% 88% 86% 85% 87% 84% 84% 81%

May 81% 81% 82% 80% 83% 80% 81% 82%

June 82% 81% 84% 83% 79% 69% 80% 86%

July 81% 79% 82% 81% 81% 80% 82% 84%

August 82% 82% 80% 80% 79% 81% 82% 80%

September 82% 79% 80% 82% 78% 79% 82% 83%

October 79% 76% 79% 79% 78% 78% 82% 82%

November 79% 79% 81% 78% 77% 79% 79% 83%

December 78% 74% 81% 78% 75% 79% 80% 84%

Annual average 81.6% 81.0% 82.9% 81.6% 81.7% 80.0% 82.6% 81.9%

Renewal rates by percentage

During Q4 the average renewal rate was 79%.

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DNS queries per minute

One method of determining the actual use of .eu domain names is by measuring DNS queries to the .eu name servers. The graph shows the

Overall, the trend line shows a steady increase in the number of DNS queries, indicating an increased use

of .eu domain names.

Average number of DNS queries per minute

average number of queries per minute for each month. The number of DNS queries has grown steadily since the launch of .eu.

640 000630 000620 000610 000600 000590 000580 000570 000560 000550 000540 000530 000520 000510 000500 000490 000480 000470 000460 000450 000440 000420 000400 000380 000360 000340 000320 000300 000280 000260 000240 000220 000200 000180 000160 000140 000120 000100 00080 00060 00040 00020 000

0Jan Jul Jan Jul Jan Jul Jan Jul Jan Jul Jan Jul Jan Jul Jan Jul Jan Jul Dec

2006 2007 2008 2009 2010 2011 2012 2013 2014

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EURID’S QUARTERLY PROGRESS REPORT14

A total of 11 alternative dispute resolution cases were filed during Q4 2014 compared with 14 during Q4 2013.

The Czech Arbitration Court published eight .eu ADR decisions during Q4 seven of which resulted in the domain

name being transferred to the complainant.

Domain name disputes filed by quarter

Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4

80

60

40

20

0

Domain name disputes

To protect intellectual property rights, an Alternative Dispute Resolution (ADR) policy was established for .eu domain name disputes. This policy is de-scribed in more detail in EC Regulation 874/2004. The dispute resolution procedure is administered by the Czech Arbitration Court, an independent body offering its services in 21 EU languages.

The ADR process for .eu disputes is similar to the dispute processes offered by most major top-level domain registries.

On 27 June 2012, the Czech Arbitration Court (CAC) and .eu registry EURid announced a special

fee reduction to make the .eu Alternative Dispute Resolution (ADR) process even more accessible to the European public. The cost of a basic pro-ceeding was cut by 50%. The reduction was con-firmed for the third year in a row in January 2014. This move comes in response to recommenda-tions made as a result of an external audit of the .eu ADR service prepared for EURid. The .eu ADR procedure is functioning well but, according to the audit, a fee reduction would further raise the visibility of the service and improve access.

2007 2008 2009 2010 2011 2012 2013 2014

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The countries in the top ten list account for 87.4% of all .eu registrations. German residents have by far the most .eu domain name registrations, fol-lowed by residents of the Netherlands and France. Residents in the European Economic Area (EEA)

1 200 000

1 100 000

1 000 000

900 000

800 000

700 000

600 000

500 000

400 000

300 000

200 000

100 000

0

Czech

Rep

ublic

Spain

Italy

Poland

Fran

ce

Netherl

ands

German

y

The registrants

Top ten countries with most .eu registrations

countries of Iceland, Liechtenstein and Norway became eligible to register .eu domain names on 8 January 2014. At the end of Q4 registrants in Norway had registered 9 429 names, Iceland 272 and Liechtenstein 108.

Austria

United

King

dom

Belgium

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EURID’S QUARTERLY PROGRESS REPORT16

Total number of .eu domain names by country of registrant, Q4 2014

The table above is based on country codes. Some EU Member State territories (such as Gibraltar, the Åland Islands and

Guadeloupe) have their own country codes, which is why they are included in the list.

Country Total names

Åland Islands 336

Austria 152 873

Belgium 134 004

Bulgaria 25 238

Croatia 5 844

Cyprus 15 660

Czech Republic 157 753

Denmark 41 663

Estonia 19 650

Finland 17 912

France 356 178

French Guiana 106

Germany 1 134 966

Gibraltar 1 431

Greece 53 522

Guadeloupe 379

Hungary 44 816

Iceland 272

Ireland 32 616

Country Total names

Italy 248 144

Latvia 8 174

Liechtenstein 108

Lithuania 23 700

Luxembourg 15 438

Malta 15 706

Martinique 158

Netherlands 504 792

Norway 9 429

Poland 266 107

Portugal 15 021

Reunion 417

Romania 28 157

Slovakia 45 484

Slovenia 12 866

Spain 105 007

Sweden 69 867

United Kingdom 340 002

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Popularity of .eu compared with ccTLD registrations, Q4 2014

Country .eu/1000 cctld/1000

Malta 37.3 N/A

Netherlands 30.1 329.6

Luxembourg 28.7 155.6

Austria 18.1 147.1

Cyprus 18.1 N/A

Czech Republic 15.0 111.7

Estonia 14.8 60.3

Germany 14.1 196.6

Belgium 12.0 133.8

Slovakia 8.4 59.0

Lithuania 8.0 56.7

EU 7.7 104.9

Denmark 7.4 227.8

Sweden 7.3 139.3

Ireland 7.1 43.2

Poland 6.9 65.4

The figures above show the number of domain names per 1 000 inhabitants at the end of Q4 2014. They are based on

population data from Eurostat and ccTLD information from national registries.

Country .eu/1000 cctld/1000

Slovenia 6.2 55.6

France 5.4 43.5

United Kingdom 5.3 165.1

Greece 4.8 38.1

Hungary 4.5 66.2

Italy 4.2 46.2

Latvia 4.0 55.1

Bulgaria 3.5 N/A

Finland 3.3 66.2

Spain 2.2 37.6

Norway 1.8 127.5

Portugal 1.4 65.8

Romania 1.4 38.3

Croatia 1.4 20.3

Iceland 0.8 157.5

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Growth by country, quarter over quarter and year over year

Country Q4 2014

vs Q3 2014

Q4 2014

vs Q4 2013

Austria 0.5% 7.2%

Belgium -3.4% 0.6%

Bulgaria -8.8% 0.0%

Croatia 4.0% N/A

Cyprus 2.7% 5.8%

Czech Republic 2.0% 3.7%

Denmark 3.7% 23.3%

Estonia 4.2% 9.1%

Finland 1.1% 16.7%

France -0.5% 3.1%

Germany -0.4% 1.5%

Greece 5.5% 24.2%

Hungary 0.3% 3.1%

Ireland 1.5% 8.3%

By the end of Q4 2014, .eu domain name registrations had increased in 19 EU countries. As shown above,

the .eu domain became especially popular in Poland, Greece and Italy.

Country Q4 2014

vs Q3 2014

Q4 2014

vs Q4 2013

Italy 5.3% 15.3%

Latvia 1.9% 17.1%

Lithuania 4.1% 13.0%

Luxembourg 0.1% 5.5%

Malta 4.5% 40.8%

Netherlands -0.3% 1.4%

Poland 6.9% 13.1%

Portugal 3.3% 19.8%

Romania -0.3% 16.4%

Slovakia 4.2% 12.6%

Slovenia 2.5% 12.1%

Spain -0.7% 0.1%

Sweden -1.4% 2.3%

United Kingdom -1.0% 4.9%

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Growth by country, Q4 2014 compared with Q4 2013

The countries with the fastest relative

growth year over year were Croatia

(46%), Malta (41%) and Greece (24%).

.eu domain names per 1 000 inhabitants, Q4 2014

Belgium

Bulgaria

Cyprus

Czech Republic

Denmark

Estonia

Finland

France

Germany

United Kingdom

Greece

Hungary

Ireland

Italy

Latvia

Lithuania

Luxembourg

Malta

NetherlandsPoland

Portugal

Romania

Slovakia

Slovenia

Spain

Sweden

Austria

Croatia

Norway

Iceland

Liechtenstein

>10

5-10

2-5

<2

Belgium

Bulgaria

Cyprus

Czech Republic

Denmark

Estonia

Finland

France

Germany

United Kingdom

Greece

Hungary

Ireland

Italy

Latvia

Lithuania

Luxembourg

Malta

NetherlandsPoland

Portugal

Romania

Slovakia

Slovenia

Spain

Sweden

Austria

Norway

Iceland

Liechtenstein

Croatia

>20%

10-20%

0-10%

<0%

The number of .eu registrations per

1 000 inhabitants varies from a high

of 30 in Malta and the Netherlands

to around 0.5 in Iceland. In general,

countries with a large number of

ccTLDs per inhabitant also have a

large number of .eu registrations

per inhabitant.

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EURID’S QUARTERLY PROGRESS REPORT20

.eu registrars can be located outside the EU. Categorising registrations by country of registrar shows many similarities with the categorisation by country of registrant (see previous table Top ten countries with most .eu registrations). The main dif-ference is that the USA, Denmark and Seychelles

Top ten countries by number of .eu registrars

150

100

50

0

Hunga

ry

Fran

ce

Austria

Belgium

German

y

United

King

dom

USA

Sweden

Top ten countries based on registrations by country of registrar

1 300 000

1 200 000

1 100 000

1 000 000

900 000

800 000

700 000

600 000

500 000

400 000

300 000

200 000

100 000

0

Seych

elles

Italy

Fran

ce

Netherl

ands

German

y

are on the top ten list based on country of registrar but not based on country of registrant, while the opposite holds true for Belgium, Austria and Spain. In Q4 2014, the countries in the top ten list of reg-istrations based on country of registrar accounted for 84.5% of all .eu registrations.

The registrars

USA

Poland

Czech

Rep

ublic

Denmark

Netherl

ands Ita

ly

United

King

dom

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21

Country Names

managed

Number of

registrarsAnguilla 174 1Australia 21 575 8Austria 56 952 54Bahamas 32 070 1Barbados 158 1Belgium 64 851 52Bulgaria 632 2Canada 85 740 24Cayman Islands 0China 1 006 5Croatia 2 689 4Cyprus 14 126 2Czech Republic 146 233 16Denmark 152 137 14Estonia 11 973 3Finland 4 522 7France 330 231 39Germany 1310 974 89Greece 49 434 15Hong Kong 16 1Hungary 27 832 26Ireland 8 610 6Israel 633 3Italy 207 598 69Japan 269 2

.eu registrations by country of registrar, Q4 2014

A .eu accredited registrar managed an average of 5 135 .eu domain names during Q4.

Country Names

managed

Number of

registrarsKorea 666 5Latvia 1 152 3Liechtenstein 1Lithuania 18 694 4Luxembourg 34 255 3Malaysia 130 1Malta 85 1Monaco 8 902 1Netherlands 419 851 95Norway 12 228 4Poland 216 785 19Portugal 842 6Romania 11 935 10Russia 45 1Seychelles 111 261 1Singapore 559 1Slovakia 26 189 11Slovenia 3 053 2Spain 45 928 23Sweden 46 553 26Switzerland 11 938 3Taiwan 154 1United Kingdom 187 397 36USA 218 344 59

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EURID’S QUARTERLY PROGRESS REPORT22

At the end of Q4, there were 761 .eu accredited registrars.

Total number of .eu accredited registrars by quarter

1 100

1 000

900

800

700

600

500

400

300

200

100

0

2007 2008 2009 2010 2011 2012 2013 2014

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23

100%

90%

80%

70%

60%

50%

40%

30%

20%

10%

0%

Q4 13 Q4 14

Top 10 Top 100 Top 500

36.8% 37.8%

83.9% 85.3%

99.4% 99.5%

Market share of top 10, top 100 and top 500 registrars

The top 100 .eu accredited registrars manage about 85% of all registrations which means

that many registrars are small businesses. Compared with the previous year, the market share

of the top 10 and 100 registrars has increased.

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EURID’S QUARTERLY PROGRESS REPORT24

.eu’s operations are the most environmentally responsible of any TLD in Europe. On 23 May 2012, EURid became the first European TLD reg-istry to be registered by the EU Eco-Management and Audit Scheme (EMAS).

EMAS is a voluntary management tool for com-panies and other organisations to evaluate, report and improve their environmental performance. This scheme helps companies optimise their production processes, reduce environmental impacts and use resources more efficiently. EURid’s EMAS registration number is BE-VL-000016.

Environmental responsibility

Objectives

EURid’s environmental policy is based on the principle of “reduce, reuse and recycle” and provides a framework for making sustainable choices. The EMAS registration formalises this approach and demonstrates our public commit-ment to further improving .eu’s environmental footprint.

Operating .eu in a sustainable manner is guided by the following objectives:

• Reducecarbonfootprintbycuttinggreen- house gas emissions through selecting green suppliers

• Minimisewasteandthe impactofitsdisposal

• Adoptenergyandwater-savingmeasures

• Implementagreencorporatecarpolicy

• Useproductsandmaterialsmoreefficiently

• Communicate,bothexternallyandinternally, environmental goals and the measures being taken to achieve them

• Discloseenvironmental bestpracticetoother Internet industry stakeholders.

“Internet-related companies like EURid must look

after the environment and compensate for their

environmental impact as much as possible.”

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Q4 2014 activities

During the month of December 2014, EURid teamed up with the Spanish non-profit organisa-tion FAPAS, known for its numerous activities re-lating to nature conservation, in order to cap its CO2 emissions. Through the program ‘+BEARS –CO2’ EURid made its contribution towards climate protection while also helping to protect the European brown bear located in the Canta-brian mountains, Spain. A total of 320 fruit trees (compensating for the equivalent of five tonnes

of carbon emitted annually over the space of 20 years) were planted in Proaza, Asturias, con-tributing to increased biodiversity in the region. The project was organised by Naturefund for the third year in a row.

To know more about EURid’s environmental policy please visit our Going green page.

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EURID’S QUARTERLY PROGRESS REPORT26

In terms of human resources, there were a total of 57 employees working at EURid’s four offices at the end of Q4 2014

Human resources

Headcount per office, Q4 2014

65

60

55

50

45

40

35

30

25

20

15

10

5

0

Headcount Full-time equivalents

Diegem Pisa Prague Stockholm

41 39.4

6 4.6 4 3,1 6 3.3

The various departments continue to work to deliver on the business plan priorities.

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27

The management team

Marc Van Wesemael General Manager Marc Van Wesemael has worked in the telecom and software industries as a consultant and as a manager in software engineering, general sales and market-ing. For ten years he was the Managing Director of not-for-profit DNS Belgium, the registry for .be. He has an MBA from Lessius Management School (Antwerp) in collaboration with Northwestern University (USA) and a degree in electronic engineer-ing from the University of Ghent.

Bart Foutrel Finance ManagerBart Foutrel worked as an advisor on Global Compliance Service at Pricewater-houseCoopers before joining EURid in early 2008. He has a masters degree in business sciences from Lessius Hogeschool, where he focused on finance and insurance plus accountancy and tax law.

Peter Janssen Technical ManagerBefore Peter Janssen joined EURid, he was technical director for the Belgian registry .be. He was responsible for that domain’s liberalisation in December 2000. He has a masters degree in computer sci-ence from the University of Leuven.

Giovanni Seppia External Relations ManagerGiovanni Seppia previously worked at ICANN as European Regional Liaison. Prior to that, he was General Manager at CENTR. He has also served as head of external relations for the Italian Registry (ITT CNR) and has three years’ experi-ence in various roles at the European Commission.

Geo Van Langenhove Legal ManagerGeo Van Langenhove joined EURid as Legal Manager in January 2011. Previ-ously he worked for companies in various technology fields, such as Nuance Com-munications, EuroFiber and IMEC, where his practice focused on intellec-tual property, contracts and litigation. He graduated from the Universities of Brussels and Leuven, College of Law. He also holds an advanced masters degree in intellectual property rights from the University of Brussels.

Els Verstappen Human Resources ManagerEls Verstappen held a variety of HR roles at Scarlet, a telecommunications com-pany, before joining EURid. Most recently, as HR Business Advisor, she was respon-sible for HR support for line management, selection and recruitment, among other things. Before working at Scarlet, she was employed at KPN Belgium and at a Euro-pean non-governmental organisation.

Dirk Jumpertz Security Manager Before assuming the role of Security Man ager, Dirk Jumpertz joined EURid to oversee operations and systems management. Pre viously, he worked in IT management and system consulting at several organisations, including Scar- let and Atos. He is a graduate of the University of West Flanders with a masters in Industrial Engineering.

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EURID’S QUARTERLY PROGRESS REPORT28

Pierre Verbaeten Chairman of the BoardPierre Verbaeten was professor of the Computer Science department at the University of Leuven until October 2010. For more than ten years he was chair-man of this department, the largest in Belgium with more than 30 professors and 170 researchers. He led the Dis-triNet research group, which conducts basic and applied research in com-puter networks, security, middleware, multi-agent systems and embedded systems; the group numbers more than 70 researchers. In 1989 Prof Verbaeten became the first manager of the .be registry, which was transferred to the not-for-profit organisation DNS Belgium on 1 January 2000.

Marko Bonac Director of the BoardMarko Bonac received a bachelor of science degree in mathematics (1981) and a masters in computer science (1988) from the University of Ljubljana. Between 1981 and 1992 he worked as a researcher and project leader in the field of computer networks. Since 1992 he has been the Director of Arnes, the Academic and Research Network of Slovenia, which is also the registry for the Slovenian top-level domain, .si.

Christopher Wilkinson Director of the BoardChristopher Wilkinson is the Chairman of the Internet Society European Co-ordinating Council. He has degrees in natural sciences and economics and experience in international affairs. His working life spans several international organisations and the European Union. He was closely associated with the creation of ICANN and the GAC. He initiated the .eu top-level domain.

ˇ

ˇ

The board and strategic committee

Tomáš Maršálek Director of the BoardMr Maršálek is an independent IT consultant and member of the CZ.NIC collegium, a body associated with CZ.NIC, the registry for the .cz top-level domain. Previously he was a chairman of CZ.NIC and the Manag-ing Director of the Czech Neutral Internet eXchange node (NIX.CZ). After graduating from the Czech Technical University in Prague with a masters degree in radio electronic science, he began his professional career at AT&T. Mr Maršálek is a cofounder of GTS, the biggest alternative telecommunications operator in the Czech Republic. He also helped establish the IP network in Central and Eastern Europe on behalf of British Telecom.

Domenico Laforenza Director of the BoardDr Domenico Laforenza is the Director of the Institute for Informatics and Telematics of the Italian National Research Council in Pisa. He is also the head of nic.it, the registry for Italy’s .it TLD. In June 2011 he was nominated as the Vice-President of the European Consortium for Informatics and Math-ematics (ERCIM). Dr Laforenza also serves in the “Future Internet Forum of the Member and Associate States” as Italian representative appointed by the Italian Ministry of Research, Education and University. He holds a doctoral degree in Computer Science from the

University of Pisa.

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29

Susanne CzechMember of the Strategic CommitteeMs Susanne Czech has been Secretary General of EMOTA, the Brussels-based European Multi-channel and Online Trade Association, since January 2007. Before joining EMOTA, she directed the Single Market and International Affairs Committees at CEA (the European Insurance Federation) in Brussels, after representing, for more than eight years, the interests of the Austrian insurance industry at European and international level from her position as a lobbyist at VVO (the Austrian Insurance Federation) in Vienna. Ms Czech graduated from the University of Graz (Austria) as a Doctor of Law.

Lucile Barjot Member of the Strategic CommitteeLucile is Communications and Public Affairs Manager at IAB Europe. She is in charge of Digital Public Affairs and follows the regulatory work of the European and international institutions, like the European Commission, Parlia-ment and Council. Lucile has worked previously for FAEP (European Federa-tion of Magazine Publishers) after an internship at a French newspaper. She holds a dual degree in Political Sciences from the universities of Lille, France and Münster, Germany and speaks French, English and German.

Philippe de Buck Member of the Strategic CommitteePhilippe de Buck received a doctorate in law from the University of Leuven. After a post-graduate course in tax studies at the Ecole Supérieure de Sciences Fiscales (ICHEC) in Brussels, he joined Agoria, the Belgian multisectoral federa-tion for the technology industry. There he filled various functions until 2001, when he left the CEO position at the federation to join Business Europe in the role of Secretary General. Mr de Buck is also a member of the board of direc-tors for both ING Belgium and BASF Antwerp and sits on the advisory board of the European Policy Centre.

Massimo Cimoli Member of the Strategic CommitteeMassimo Cimoli is an Italian and European Trademark Attorney and Vice Chair of the ECTA Internet Committee. He is one of the advisors of the Italian Trademark Office and one of the three legal experts for the Italian Board of Appeal regarding trademarks. He is an arbitrator for the .eu ADR proceed-ings before the CAC. He is the author of several articles on trademarks and domain names, including the recent article, “Economic evaluation of domain names”, published in the 2012 ECTA Gazette. He is a co-author of the “Com-mentary on the IP Code” by Professor Galli, which relates to the provisions of the Community Trademark Regulation.

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EURID’S QUARTERLY PROGRESS REPORT30

Luc Hendrickx Member of the Strategic CommitteeLuc Hendrickx has been the Director of Enterprise Policy and External Relations at UEAPME since 2000. He is respon-sible for SME policy, better regulation, legal affairs, internal market issues, ICT-related files, accounting, retail, tourism, trade and corporate social responsibility. Previously, he was member of cabinet of the Flemish Minister of Environment and Employment. Between 1992 and 1998 he was a professor at the Flemish Economic High School (VLEKHO) in Brussels. He started his career in 1986 as salesman in his sister’s do-it-yourself shop before joining UNIZO, Belgian SME organisation, as Legal Counsellor in 1989. Mr Hendrickx has a law degree from the Catholic University of Leuven, a diploma from the Institut Européen des Hautes Etudes Internationales of Nice and a master in European studies from the Universitat Autònoma de Barcelona.

Jon Thorhallsson Member of the Strategic CommitteeJon Thorhallsson is the President of the Confederation of European Computer User Associations (CECUA). He has a Doctorate in Theoretical Physics from the University of Giessen, Germany, and a Post Doctorate from the Universi-ties of Alberta and British Columbia (Canada). He has gained extensive academic teaching and research experi-ence in Germany, Canada and Iceland. Jon Thorhallsson also has experience as International Chairman of the Board, CEO and Strategic Consultant for government agencies, public institutions and startups. He is a member of the In-stitute of Management Consulting USA (IMC USA) and an Honorary Member of The Icelandic Society for Information Processing (ISIP).

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EURid vzw/asbl Park Station Woluwelaan 150 B-1831 Diegem, Belgium

Tel.:+32 (0)2 401 27 50 Fax:+32 (0)2 401 27 51 [email protected] www.eurid.eu

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