www.euler-project.eu

European SDR for wireless in joint security operations

EULER End-Userrequirements collection

Dimitrios Symeonidis - JRC

BRUSSELS, 26TH NOVEMBER 2009

Who are our End Users?

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Nation Committee member national P&GS agencies (end-users) Partner ensuring liaisonES Spanish MoI – Telecom Area / Emergency Radio System (SIRDEE)INDRAFR French MoI – Group of Police Cooperation EADSFR ENSOSP (Ecole Nationale des Officiers de Sapeurs-Pompiers) THALESFR French MoD – CELAR (Centre Electronique de l'Armement) THALESIT Protezione Civile Nazionale SELEXIT Fondazione Ugo Bordoni ELSAG-DATAMAT

SE SAABUK NPIA (National Policing Improvement Agency) Operational EADS AstriumUK NPIA (National Policing Improvement Agency) Technical EADS AstriumNL Royal Marechaussee (Gendarmerie) TNONL Brandweer (Firebrigade) TNO

MSB (Swedish Civil Contingencies Agency)

MilitaryCivil ProtectionFire & RescueLaw Enforcement Legend :

+ National and European expert groups (PSCE, SECRICOM, ETSI RRS, SDR FORUM, EDA PTSDR)

How do we ask the End Users?

• We need a uniform, systematic and non-nation-specific methodology/framework for user requirements collection

• The questions need a context, a cross-border security relevant situation

• Iterative two-way interaction with end users (at National and European level)

• Harmonisation after each round, feedback 3

What do we ask the End Users?

• We are not starting from scratch• We consolidate past project requirements• Ask them to prioritise the harmonised past

project/event requirements• Add any omitted requirements• Validate the correspondence of collected

requirements to EULER system specifications

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Matching features and specs

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Features

ApplicationsServices

Performanceetc...

Technology

SDRWiMAXTETRA

etc...

End Users Industrials

WP2

First Hours of international, state and local Public Safety Operations in response on Tsunami

EULER Scenario

TSUNAMI EVENT TIMELINE: t0 = heartquake

t0ts

until local and mobile command centersare activated and connected to country’sEmergency Control Centers (ECC)

ts = first wave strike

Warning time First hours operations :

On December 2004 in Indonesia there was only 15-20 minutes warning time from the earthquake and the wave strike.

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FIRST HOURS OPERATION CAPABILITIES

Emergency ControlCentres (ECC)

Air-to-shipAir-to-ground

Air-to-airGround-to-ground:

voice, video and data

Mobile command

centres(MCC)

Airborne video of the area

First links establishment:

V-UHF radio communications

Ship-to-shore communications

Ship-to ship information flow based on navy’s

capabilities

information flow based on fielded wireless network

Public Safety

Answering Point

(PSAP)

Mobile rescue

Mobile rescue

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FIRST HOURS OPERATION CAPABILITIES

(EOC)Headquarter base for the joint forces

Satellite-based network operated by the

governor’s office of emergency management

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ORGANIZATIONS NETWORK COMPOSITION

Information flow

Search and Rescue: first operators

Situation awareness: video supported

Link re-establishment

Alerting

Emergency Medical Services/Red Cross

Fire department for locations of fires and search and rescue

Police

Military personnel

Volunteers

Reporting

Managed by Responder Authority

ORGANIZATIONS/ACTORS NAME

EOC

Joint Operations CmdCtrl

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PSAP

ECCf

”112 net”

ECCp

ECCm

police

fire

medical

MCCf

MCCp

MCCm

crisis area

foreign

military

PSAP= Public Safety Answering PointECC=Emergency Control CentreMCC=Mobile command centre

field agents

ORGANIZATIONS NETWORK: ESTABLISHED COMMS LINK

associate the Euler actor names with the national structures / organization names

who reports to whom?

Comm links requirements?

Communication flows priority ?

PSAPPSAP

ECCpECCf

neighborregions

ECCpECCp

ECCpECCm

police

fire

medical

crisisregion

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What have the End Users said?

• We have collected answers from 6/11 End-Users: SIRDEE (ES), MSB (SE), NPIA x2 (UK), KMAR (NL), BRANDWEER (NL)

• 5P, 3F, 2M, 1E• 5 TETRA, 5 GSM+, 2 LEGACY FM, 2

BLUETOOTH, 1 WIFI, 1 SATCOM• 5/6 interoperate with PFEM, 2 Civil

Protection, 4 Volunteers11

What have the End Users said?

• All have been involved in major crisis• 5/6 share their network with other orgs• 4/6 had (partially) collapsed network• Classifying applications: no surprises.

Voice & Group calls much more important than others. SMS, DB access & email connected

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Expected End-User needs (1)

• All worried about limited rf coverage and traffic capacity, 50% worried about QoS, interference immunity

• Reliability/Availability/Robustness: 83%• Authentication/Access Control/

Confidentiality/Integrity: 76%• Power efficiency: 89%

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Expected End-User needs (2)

• Most important applications: Speech, QoS, Preemptions & Priorities, DB access

• Least important: Bulk file transfer, VideoConf, IM

• Easy and fast deployment, Coexistence w/ existing systems, Interoperability, Mobility

• Reliability, availability, sustainability14

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Questions?

Open Discussion

• What is your feeling about the EULER approach?

• Does it match your expectations?• Do you see your organisation involved in

this scenario?

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Open Discussion

• What is your feeling about the preliminary results?

• Could you add more details about your specific needs/application field?

• What is missing from these preliminary results?

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Open Discussion

• How could we enhance our questionnaire?• How could we enhance our scenario?• Which journals/reviews/magazines do

you read? How could we enhance the dissemination of EULER results in the technical press you consider most important?

• What other events (conferences, workshops, etc) do you organise/attend?18

Open Discussion

• What about interactions between end-users?

• What does it mean for your organisation? • What problems have you had/ expect to

have?• Technical / Organisational / Operational

issues...

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