Ethnic Minorities: At the forefront of digital communications in the UK - Ofcom Report
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Transcript of Ethnic Minorities: At the forefront of digital communications in the UK - Ofcom Report
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Ethnic Minorities:At the forefront of digital communications in the UK
Media Guardian Ethnic Media Summit16 September 2008
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Ofcom’s Media Literacy project
Access
Understand
Create
Use, volume of use and breadth of use of different platforms
Understand and evaluate content
Create content and interact with media devices or with other users
Ofcom has a duty under the Communications Act to bring about a better understanding of the nature and characteristics of electronic media to the general public
This report is one of a suite of Ofcom Media Literacy publications
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Methodology
• Sample of 300 from four different ethnic minority groups – Indian, Pakistani, Black Caribbean and Black African communities
• Face-to-face, using a specialist research agency Ethnic Focus in November/December 2007
• Multiple languages offered – English, Punjabi, Gujarati, Urdu, French, Somali or Arabic
• Sample representative of each of the ethnic minority groups
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Ethnic minorities are younger and more likely to be in C2DE households
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14%21%
30%
16%21%
18%
28%
24%
22%
29%
20%
18%
20%
24%
33%
15%
16%13%
19%
9%
14%
12%11%
14%
5%19%
5% 2% 4% 2%
0%
20%
40%
60%
80%
100%
UK Indian Pakistani Black Caribbean Black African
65+
55-64
45-54
35-44
25-34
16-25
Demographics – Age
% aged under 45
52% 67% 74% 62% 83%
Ethnic minority groups are younger than the UK population as a whole
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27% 29%
43%38% 35%
18%27%
24%28%
25%
29%
25%
21% 22%25%
25%19%
12% 13% 16%
0%
20%
40%
60%
80%
100%
UK Indian Pakistani Black Caribbean Black African
AB
C1
C2
DE
Demographics – Socio-economic group
% C2DE 45% 56% 67% 66% 60%
They are also more likely to be C2DEs
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Ethnic minorities are at the forefront of media take-up and use
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74%52% 49%
38% 38%
69%
63%49% 66% 60%
63%
43%
37%26%
45%
UK Indian Pakistani Black Caribbean Black African
Watch videos/ DVDs
Listen to the radio
Read newspapers/magazines
Regular use of different media
They are less likely to use traditional media like newspapers and magazines and radio
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43%52%
61% 55%47%
13%
20%
20%
13%18%
30%
12%
11%
14% 19%
1% 2% 1% 1%1% 3%3%
1% 4%
14%9%
18% 14%17%
0%
20%
40%
60%
80%
100%
UK Indian Pakistani BlackCaribbean
Black African
Analogueonly
No TV
Other
Freeview
Cable
Satellite
Ownership of digital TV platform
% Cable & Satellite
55% 72% 81% 67% 64%
… adults from ethnic minority groups are more likely to subscribe to cable & satellite television
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80%
79%
72%
50%
60%
64%
70%
67%
49%
45%
38%
41%
41%
24%
38%
30%
28%
21%
11%
37%
34%
26%
10%
13%
12%
16%
11%
7%
63%
17%
Black African
Black Caribbean
Pakistani
Indian
UK
Use your mobile phone
Talk on your landline/home phone
Go on the internet
Listen to music on CD/MP3 player/ computer
Listen to a radio station
Play computer gameson a games console
69%
86%
86%
82%
87%
… and they are more likely to use other media while watching TV
Use of other media while watching TV% who say they use other media while
watching TV
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Ethnic minorities more likely to download video and audio content but confidence in finding content online is lower.
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67%
61%
97%94%
77%
68%
100%98%
79%
72%
98%95%
85%
77%
98% 98%
91%
78%
100%97%
0%
20%
40%
60%
80%
100%
Digital TV DAB radio Internet Mobile phone
UK Indian Pakistani Black Caribbean Black AfricanInterest in digital media functionality
Adults from ethnic minority groups are more interested in using different functions of digital devices
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57%54%
38%
65%
70%
59%
76%74%
61%
79%
74%70%
72%69%
52%
0%
20%
40%
60%
80%
100%
Listen to or download music online Watch or download short video clips suchas music videos or comedy clips
Watch or download longer videos such asfilms or TV programmes
UK Indian Black Caribbean Black African
They are also more likely to use the internet to download video or audio content
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Confidence in finding content online
83%
69%
75%
91%
10%
15%
19%
15%
4%
1%
1%
1%
6%
9%
11%
10%
5%
75%
0% 20% 40% 60% 80% 100%
Black African
Black Caribbean
Pakistani
Indian
UK
Confident Neither Don't know Not confident
But they are less confident about finding content online
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76% 74% 67% 60%
48% 55% 46%42%
39%
41% 26%29%
22%19%
22%24%
21%23%
24%
22% 23%21%
25%17%
24% 23%21%
13%
14%13%
10%
11%
76%
11%
10%
12%
10%9%
UK Indian Pakistani Black Caribbean Black African
Public/ civic
Leisure information
News
Entertainment
Creativity
Transactions
Work/ studies information
Communication
Use of the internet
They are much less likely to use the internet for shopping and banking online
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Concerns about media are significantly higher among ethnic minorities
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55%
65%73% 73%
60%
0%
20%
40%
60%
80%
100%
Concerns about TV
UK Indian Pakistani Black Caribbean Black African
Offensive content• too much violence• sex/nudity/bad language
Poor quality content• too many ads• too many repeats
Adults from ethnic minorities are more concerned about offensive or poor quality content on TV
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17
73%
80%
80%
76%
83%
46%
57%
48%
46%
50%
Channel trust
Trustworthy news programmes
Programmes that show different cultures andopinions
Programmes that reflect the interests andconcerns of people like me
Provides high quality UK made childrensprogrammes
Importance rating: 10/9/8/7 PSB channels: 10/9/8/7
23%
32%
27%
30%
They also have concerns with public service broadcasting provision in the UK
33%
Importance of and satisfaction with PSB provision
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12%
35% 35%42%
32%
0%
20%
40%
60%
80%
100%
Concerns about radio
UK Indian Pakistani Black Caribbean Black African
• Poor quality content• too many ads• lack of originality• lack of quality
• Offensive content• bad language• shock tactics• drug references
Adults from ethnic minorities are more concerned about offensive or poor quality content on radio
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19
63% 65%69%
64% 65%
0%
20%
40%
60%
80%
100%
Concerns about the internet
UK Indian Pakistani Black Caribbean Black African
• Offensive content• sexual content/pornography• unsuitable for children
•Risk to security/finances• computer viruses/bugs• insecure websites• others getting my details
•Personal privacy• spam/unwanted emails• claims for money
Concerns about the internet cover a range of issues but are not significantly different from the rest of the UK
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34%
57% 57% 57%48%
0%
20%
40%
60%
80%
100%
Concerns about mobile phones
UK Indian Pakistani Black Caribbean Black African
• Affordability
Concerns about mobile phones tend to be around affordability
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Key findings
• Ethnic minorities are at the forefront of media take-up and use
• The younger age profile of adults from ethnic minority groups explains some –but not all of this
• Ethnic minorities are more likely to download audio and video content but confidence in finding content online is lower than the UK average
• Concerns about media are significantly higher among ethnic minority groups than the UK average