Etcetera Progress Report (2009-Dec-01)

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description

A brief progress report on Etcetera, the Educational Technology Center's system for equipment tracking and service reports.

Transcript of Etcetera Progress Report (2009-Dec-01)

Page 1: Etcetera Progress Report (2009-Dec-01)
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PROJECT

DATE CLIENT2009 / 12 / 2 MISSOURI STATE UNIVERSITY

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EQUIPMENT INVENTORYSEARCHABLE ACCESS TO EVERY PIECE OF EQUIPMENT OWNED OR INSTALLED BY ETC

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EQUIPMENT INVENTORYSEARCHABLE ACCESS TO EVERY PIECE OF EQUIPMENT OWNED OR INSTALLED BY ETC

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EQUIPMENT SERVICE TICKETS & WORK ORDERSFULL-DETAIL TICKETS ON PROBLEMS SUBMITTED BY ETC’S PATRONS, INCLUDING FACULTY AND STAFF OF MISSOURI STATE

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EQUIPMENT SERVICE TICKETS & WORK ORDERSFULL-DETAIL TICKETS ON PROBLEMS SUBMITTED BY ETC’S PATRONS, INCLUDING FACULTY AND STAFF OF MISSOURI STATE

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EQUIPMENT SERVICE TICKETS & WORK ORDERSFULL-DETAIL TICKETS ON PROBLEMS SUBMITTED BY ETC’S PATRONS, INCLUDING FACULTY AND STAFF OF MISSOURI STATE

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EQUIPMENT CHECKOUT & DELIVERY TICKETSPATRONS RESERVING EQUIPMENT CAN DO SO ONLINE AND VIEW THE STATUS AND EQUIPMENT ATTACHED ON THEIR DELIVERY

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EQUIPMENT CHECKOUT & DELIVERY TICKETSPATRONS RESERVING EQUIPMENT CAN DO SO ONLINE AND VIEW THE STATUS AND EQUIPMENT ATTACHED ON THEIR DELIVERY

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EQUIPMENT CHECKOUT & DELIVERY TICKETSPATRONS RESERVING EQUIPMENT CAN DO SO ONLINE AND VIEW THE STATUS AND EQUIPMENT ATTACHED ON THEIR DELIVERY

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Coming soon: reporting

Completely customizable reports application

Generate reports per-department or per-building

How many people are checking out projectors? Cameras? PA systems?

Which department submits the most work orders?

Which technician has the most open work orders? Closed?

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Coming soon: mLab management

Easy-access room usage logging

Help Desk workers can log who goes in and out of multimedia lab editing rooms with just two clicks

Problem ticket logging with lab computers

If a lab computer is malfunctioning, workers can log the issue and the lab manager can investigate it

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By the numbers5563 equipment items

373 equipment categories

197 equipment manufacturers

331 checkout tickets (FY)

956 work orders

17 users

324 organizational units

91 locations on campus

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Brief technicals

Written in Python using the Django web framework

Web page templates use HTML5, CSS3 and JavaScript (with jQuery)

Hosted on our Mac OS X 10.5 Server with Apache

All data stored in a PostgreSQL database

Code version tracking and control through Git, hosted on Github

Built using all free and open-source tools (aside from the server OS)

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What it all means

Python & Django: insanely easy to learn, quick to use, lots of control

Web standards-compliant languages: it works in more browsers

Rock-solid Mac OS X hosting with industry-standard server software

PostgreSQL database is built for speed and stability

Distributed code versioning allows me to update server remotely

Open-source tools keeps costs down during development

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