eStudio34 presents London Search Love 2015 | Google's Predictable Content Preference | Aaron...

80
@aaronfriedman Google's Predictable Content Preference Aaron Friedman

Transcript of eStudio34 presents London Search Love 2015 | Google's Predictable Content Preference | Aaron...

@aaronfriedman

Google's Predictable Content PreferenceAaron Friedman

@aaronfriedman

Who Thinks Google Is Perfect?BECAUSE THEY AREN’T

@aaronfriedman

Let’s Talk About FairIS THIS FAIR?

http://cdn.theatlantic.com/static/mt/assets/food/MedRobots-Post.jpghttp://i1.wp.com/venturebeat.com/wp-content/uploads/2013/12/doctor-robot.jpg?fit=780%2C9999

@aaronfriedmanhttps://blog.zirtual.com/wp-content/uploads/2015/05/robot.jpg

Sometimes Machines Make Decisions That Just Aren’t Fair

@aaronfriedman

http://i.huffpost.com/gen/1095060/images/o-ROBOTS-HUMANS-facebook.jpg

Machines Have to Categorize you Into a Box

@aaronfriedmanhttp://36.media.tumblr.com/01b34a0ca5e7bb6945d1ae1bec53c4a8/tumblr_np7esmFdRv1r46fboo1_500.png

Work With Machines, Within These Boxes

@aaronfriedman

Agenda

Information Collection(Turning it into data)

How Google Thinks in Templates

Opportunities When You Are the Outlier

@aaronfriedman

@aaronfriedman

What Does Google WantWORLD DOMINANCE?

@aaronfriedman

In Larry Page’s Own Words

Source: http://www.google.com/about/company/products/

@aaronfriedman

Well, First of All…

@aaronfriedman

Second,Intent Is Tough

@aaronfriedman

• Fruit

• Color

• Internet

• Data Mining

• TV Show

Second,Intent Is Tough

@aaronfriedman

• Fruit

• Color

• Internet

• Data Mining

• TV Show

Second,Intent Is Tough

@aaronfriedman

• Fruit

• Color

• Internet

• Data Mining

• TV Show

Second,Intent Is Tough

@aaronfriedman

• Fruit

• Color

• Internet

• Data Mining

• TV Show

Second,Intent Is Tough

@aaronfriedman

• Fruit

• Color

• Internet

• Data Mining

• TV Show

Second,Intent Is Tough

@aaronfriedman

And Then of Course, If You Are This Guy…SEND ALL REINFORCEMENTS ASAP!!!!

@aaronfriedman

Bubble Gum man

http://ak-hdl.buzzfed.com/static/enhanced/webdr06/2013/6/7/16/enhanced-buzz-8395-1370635812-2.jpg

@aaronfriedman

@aaronfriedman

Sort of Makes You Think Search Engines Might Be Out To get you

http://i.kinja-img.com/gawker-media/image/upload/s--WBjhAJHo--/18m4sexgxjzldjpg.jpg

@aaronfriedman

Is This ReallyFair?

(conider pictures of kids sweet and then crying and fighting)

https://s-media-cache-ak0.pinimg.com/736x/40/48/f1/4048f18ac67a13dc7dde0e7685ed572f.jpghttps://drawception.com/pub/panels/2015/8-29/Tx2KHagXB4-4.png

@aaronfriedman

Are They Really Evil? Or Are They Just Machines?

http://i4.photobucket.com/albums/y103/Mephisto216/NoHeart.jpg

@aaronfriedman

Machines Are Just Machines. They Don’t Have FeelingsPost: https://growingyoungereachday.files.wordpress.com/2011/08/im-sorry.jpg

Self Driving Car

@aaronfriedman

They Have An Algorithim

@aaronfriedman

Choices

http://www.hidefia.com/wp-content/uploads/2014/12/Morpheus-Red-Blue-Pills-HD-Wallpaper-1024x640.jpg?timestamp=1442779629

@aaronfriedman

THAT’S WHERE REPUTATION MANAGEMENT COMES INWE THINK FAR BEYOND JUST CLIENT SITES

@aaronfriedman

This is SEO

This is Reputation Management

@aaronfriedman

Work With the Algorithm(not against)

@aaronfriedman

Starting With Information CollectionTRACKING RESULTS DAILY, TURNING THIS INFORMATION INTO DATA

@aaronfriedman

@aaronfriedman

@aaronfriedman

@aaronfriedman

@aaronfriedman

@aaronfriedman

@aaronfriedman

http://i1214.photobucket.com/albums/cc494/JeremiedPWI/Washing_Machine_Self_Destructs_REMIX_SHORT.gif

@aaronfriedman

Birth of IMPACT Dashboard

@aaronfriedman

Tracking & Monitoring

The dashboard tracks Google results daily, storing them in the cloud for real-time alerts and reports and later analysis.

@aaronfriedman

Tracking & Monitoring

Monitoring allows us to pinpoint important changes in search results including fluctuation, news activity, and changes in search layout that impact brand perception

The precise point when a negative result appears on page 1 of Google

When the situation unfolds and a strategic site falls off page 1

@aaronfriedman

Research Study on Hedge FundsANATOMY OF A SEARCH RESULT

@aaronfriedman

What Shows In Search Results? • Corporate Homepage

• Knowledge Graph• Wikipedia• Social Profiles• Related Searches• Search Suggest• News• Review Sites

- Hedge Funds

74% have their homepage at position 1

@aaronfriedman

• Corporate Homepage• Knowledge Graph• Wikipedia• Social Profiles• Related Searches• Search Suggest• News• Review Sites

What Shows In Search Results?

- Hedge Funds

72% have a knowledge graph

@aaronfriedman

• Corporate Homepage• Knowledge Graph• Wikipedia• Social Profiles• Related Searches• Search Suggest• News• Review Sites

What Shows In Search Results?

- Hedge Funds

38% have Wikipedia at average position 4.41

@aaronfriedman

• Corporate Homepage• Knowledge Graph• Wikipedia• Social Profiles• Related Searches• Search Suggest• News• Review Sites

What Shows In Search Results?

- Hedge Funds

74% have Linked on page 1

@aaronfriedman

• Corporate Homepage• Knowledge Graph• Wikipedia• Social Profiles• Related Searches• Search Suggest• News• Review Sites

What Shows In Search Results?

- Hedge Funds

@aaronfriedman

• Corporate Homepage• Knowledge Graph• Wikipedia• Social Profiles• Related Searches• Search Suggest• News• Review Sites

What Shows In Search Results?

- Hedge Funds

@aaronfriedman

• Corporate Homepage• Knowledge Graph• Wikipedia• Social Profiles• Related Searches• Search Suggest• News• Review Sites

What Shows In Search Results?

- Hedge Funds

@aaronfriedman

• Corporate Homepage• Knowledge Graph• Wikipedia• Social Profiles• Related Searches• Search Suggest• News• Review Sites

What Shows In Search Results?

- Hedge Funds

@aaronfriedman

Well, of course all that stuff shows up...

EXCEPT, WHEN YOU SEE TRENDS APPEARING ACROSS INDUSTRIES, YOU MIGHT BE

SURPRISED?

@aaronfriedman

Different Templates For Different Industries

http://www.noisefestival.com/sites/default/files/imagecache/work/Robot%20workshops%20a4%20bodies.jpg

Make your own Robot to Rule the world!

@aaronfriedman

Template Differences

@aaronfriedman

Are Vastly Different Than Other Industries

@aaronfriedman

Um… who cares?YOU CARE IF YOU ARE THIS GUY

@aaronfriedman

What do Asset Manager CEOs have in their results?

Row LabelsCorporate Owned Wikipedia Exec Profile

Other Role/ Involvement News Article Social Other Resembler

Client 11% 11% 11% 11% 56% 0% 0% 0%

Andrew Feldstein 10% 0% 20% 0% 20% 10% 10% 30%

Antony Ressler 0% 10% 10% 0% 80% 0% 0% 0%

Blake Goldring 20% 10% 30% 10% 0% 10% 10% 10%

Derek J Green 20% 0% 30% 0% 0% 10% 20% 20%

Henry Kravis 10% 10% 20% 20% 30% 10% 0% 0%

Jonathan d. gray 10% 10% 20% 0% 50% 0% 10% 0%

Larry Fink 8% 8% 17% 0% 42% 0% 0% 25%

prem watsa 10% 10% 20% 0% 50% 0% 10% 0%

Ray Dalio 17% 8% 8% 0% 58% 0% 8% 0%

Steve Schwarzman 10% 10% 10% 0% 70% 0% 0% 0%

Grand Total 12% 8% 18% 4% 42% 4% 6% 8%

@aaronfriedman

What do Asset Manager CEOs have in their results?

Row LabelsCorporate Owned Wikipedia Exec Profile

Other Role/ Involvement News Article Social Other Resembler

Client 11% 11% 11% 11% 56% 0% 0% 0%

Andrew Feldstein 10% 0% 20% 0% 20% 10% 10% 30%

Antony Ressler 0% 10% 10% 0% 80% 0% 0% 0%

Blake Goldring 20% 10% 30% 10% 0% 10% 10% 10%

Derek J Green 20% 0% 30% 0% 0% 10% 20% 20%

Henry Kravis 10% 10% 20% 20% 30% 10% 0% 0%

Jonathan d. gray 10% 10% 20% 0% 50% 0% 10% 0%

Larry Fink 8% 8% 17% 0% 42% 0% 0% 25%

prem watsa 10% 10% 20% 0% 50% 0% 10% 0%

Ray Dalio 17% 8% 8% 0% 58% 0% 8% 0%

Steve Schwarzman 10% 10% 10% 0% 70% 0% 0% 0%

Grand Total 12% 8% 18% 4% 42% 4% 6% 8%

@aaronfriedman

Row Labels Owned WikipediaAuthored Content

Author Profile

Media coverage Google Box

Client 40% 10% 0% 0% 50% 0%

Peer 1 40% 10% 20% 20% 0% 10%

Peer 2 60% 10% 30% 0% 0% 0%

Peer 3 30% 10% 20% 30% 0% 10%

Peer 4 20% 10% 10% 20% 40% 0%

Peer 5 30% 10% 0% 30% 20% 10%

Peer 6 40% 10% 20% 20% 10% 0%

Group Average 37% 10% 14% 17% 17% 4%

What do Not for Profit Presidents have In their results?

@aaronfriedman

Row Labels Owned WikipediaAuthored Content

Author Profile

Media coverage Google Box

Client 40% 10% 0% 0% 50% 0%

Peer 1 40% 10% 20% 20% 0% 10%

Peer 2 60% 10% 30% 0% 0% 0%

Peer 3 30% 10% 20% 30% 0% 10%

Peer 4 20% 10% 10% 20% 40% 0%

Peer 5 30% 10% 0% 30% 20% 10%

Peer 6 40% 10% 20% 20% 10% 0%

Group Average 37% 10% 14% 17% 17% 4%

What do Not for Profit Presidents have In their results?

@aaronfriedman

Oh…. Woah….

http://4.bp.blogspot.com/-8qa23jbLLGM/U4XVw_lFXnI/AAAAAAAAJ_U/5z_kKjaoV8g/s1600/or7.jpg

Look for Better image

http://24.media.tumblr.com/tumblr_lfxagmwRKs1qgipwuo1_500.gif

@aaronfriedman

So what do I do with this information?

START FIXING YOUR CLIENT ’S PROBLEMS

@aaronfriedman

Changes How you Look at Content MarketingIt’s practically anything

@aaronfriedman

Remember That Asset Manager?CASE STUDY TIME!

@aaronfriedman

Case Study: Asset Manager

Row LabelsCorporate Owned Wikipedia Exec Profile

Other Role/ Involvement News Article Social Other Resembler

Client 11% 11% 11% 11% 56% 0% 0% 0%

Andrew Feldstein 10% 0% 20% 0% 20% 10% 10% 30%

Antony Ressler 0% 10% 10% 0% 80% 0% 0% 0%

Blake Goldring 20% 10% 30% 10% 0% 10% 10% 10%

Derek J Green 20% 0% 30% 0% 0% 10% 20% 20%

Henry Kravis 10% 10% 20% 20% 30% 10% 0% 0%

Jonathan d. gray 10% 10% 20% 0% 50% 0% 10% 0%

Larry Fink 8% 8% 17% 0% 42% 0% 0% 25%

prem watsa 10% 10% 20% 0% 50% 0% 10% 0%

Ray Dalio 17% 8% 8% 0% 58% 0% 8% 0%

Steve Schwarzman 10% 10% 10% 0% 70% 0% 0% 0%

Grand Total 12% 8% 18% 4% 42% 4% 6% 8%

@aaronfriedman

Case Study: Asset Manager

• Worked with PR firm to create the profile and get the placement

• Made the connection in Crunchbase, G+, and corporate website.

@aaronfriedman

Case Study: Asset Manager

• Worked with PR firm to create the profile and get the placement

• Made the connection in Crunchbase, G+, and corporate website.

Result:• Bottom of page 1 within 3

weeks

@aaronfriedman

Case Study: Leverage the News BoxSituation:• TV Producer. • Bad Divorce 6 years earlier. • 1 negative result ranking

prominently in her results

@aaronfriedman

Case Study: Leverage the News BoxSituation:• TV Producer. • Bad Divorce 6 years earlier. • 1 negative result ranking

prominently in her results• News Box was displacing the

negative results

@aaronfriedman

Case Study: Leverage the News BoxSituation:• TV Producer. • Bad Divorce 6 years earlier. • 1 negative result ranking

prominently in her results• News Box was displacing the

negative results• Began Press Release

Campaign• Press Release picked up by

local publication• Ultimately displacing

the negative result permanently

&

@aaronfriedman

Case Study: Smear Attack by a PR agency

Situation: Client is under a malicious smear attack by a PR Agency who doesn’t agree with their agenda.

@aaronfriedman

Case Study: Smear Attack by a PR agency

Situation: Client is under a malicious smear attack by a PR Agency who doesn’t agree with their agenda.

• Frequency Report shows everyone has a Guidestar Profile

• They did too, but it wasn’t gold

@aaronfriedman

Case Study: Smear Attack by a PR agency

Situation: Client is under a malicious smear attack by a PR Agency who doesn’t agree with their agenda.

• Frequency Report shows everyone has a Guidestar Profile

• They did too, but it wasn’t gold

• Built out Profile

• Relevant links from… (pssst… their own site)

• Within 1 week, page 1

@aaronfriedman

Case Study: Ownership of Search Results

• Situation: Client is trying to brand themselves and claim more ownership in their search results. They already own 50% of their search results, so claiming more is unlikely.

http://loudclick.net/images/Microsites%202.jpg

@aaronfriedman

Case Study: Ownership of Search Results

• Situation: Client is trying to brand themselves and claim more ownership in their search results. They already own 50% of their search results, so claiming more is unlikely.

• Peer analysis showed a secondary microsite for their charity.

• Client had one, but it was a sub directory on their site.

http://loudclick.net/images/Microsites%202.jpg

@aaronfriedman

Case Study: Ownership of Search Results

• Situation: Client is trying to brand themselves and claim more ownership in their search results. They already own 50% of their search results, so claiming more is unlikely.

• Peer analysis showed a secondary microsite for their charity.

• Client had one, but it was a sub directory on their site.

• Procured domain

• Migrated their charity site to a new domain

• Linked from their site

• Claimed an additional spot on page 1

http://loudclick.net/images/Microsites%202.jpg

@aaronfriedmanhttp://pop.h-cdn.co/assets/15/23/1433531619-biff.gif

@aaronfriedman

Can You Change A Template?

OH, THAT ’S A GOOD QUESTION…

@aaronfriedman

Short Answer,Yes… But

http://www.worldipreview.com/media/image/least-resistance-620.jpg

@aaronfriedman

“Kravis, who admitted that he has Facebook and Twitter accounts but doesn’t use them”

- Henry KravisKKR Private Equity

Source: http://fortune.com/2015/07/13/kkr-co-ceo-unicorns/

@aaronfriedman

RecapInformation Collection(Turning it into data)

How Google Thinks in Templates

Opportunities When You Are the Outlier

Think of Google as an Organized System◦ We give them too much credit sometimes

Templates are Different - Not all content can rank

◦ Identify what is possible and what isn’t based on: ◦ Historical Analysis

◦ Peer analysis

The path of least resistance.◦ Content you need is right in front of you

◦ Don’t fight the algorithm

@aaronfriedman

Thank You!

[email protected]@aaronfriedman

Aaron FriedmanDirector of Innovation