Estudio sobre cloud computing en el sector público en España

7/31/2019 Estudio sobre cloud computing en el sector pblico en Espaa

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ENAMF

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SVE^D] MHJYF

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DSDP^VEANJNF] Mdbsjp~amae nf pfmvp}d} q

f}~jenjpajmae mdbe% Spf}~jmae nf }fpyamad} q pfmvp}d} j d~pj}

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JBFEJ_J] Jv}femaj nf vej edpbj~ayj bjpmd zvf

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]d`pfnabfe}adejbafe~d nf hj}mjsjmanjnf} nfh spdyffndpnfkfefpjend hj} spf}~jmadef} nfh}fpyamad%


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: AE^PDNVMMAE Q D@OFÂYD]

:%: SPF]FE^JMAEFh Ae}~a~v~d Ejmadejh nf ^fmedhdkj} nf hj Mdbveamjmae( ]%J% ,AE^FMD!( f} vej

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]fmpf~jpj nf F}~jnd nf ^fhfmdbveamjmadef} q sjpj hj ]dmafnjn nf hj Aeidpbjmae%

AE^FMD f} ve mfe~pd nf nf}jppdhhd nf mjpm~fp aeedyjndp q nf ae~fp} s`hamd nf bà~d

ejmadejh zvf }f dpafe~j j hj jsdp~jmae nf yjhdp( j hj aenv}~paj q j hd} v}vjpad}( q j hj

naiv}ae nf hj} evfyj} ~fmedhdkj} nf hj aeidpbjmae q hj mdbveamjmae ,ÂM! fe F}sjj(

fe mhjpj }ae~dej mde Fvpdsj%

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jshamjnj( hj spf}~jmae nf }fpyamad} q hj idpbjmae%

Hj ba}ae nf AE^FMD f} jsdp~jp yjhdp f aeedyjmae j hd} mavnjnjed}( j hj} SQBF]( j hj}

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nf}jppdhhd nf spdqfm~d} zvf mde~pa`vqje j pfidpjp hj mdeiajej fe hd} }fpyamad} nf hj

]dmafnjn nf hj Aeidpbjmae fe evf}~pd sj}( spdbdyafend jnfb} vej hefj nf

sjp~amasjmae ae~fpejmadejh%

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nfh D`}fpyj~dpad nf hj ]fkvpanjn nf hj Aeidpbjmae( fh Mfe~pd nf Pf}svf}~j j

Aemanfe~f} nf ]fkvpanjn fe ^fmedhdkj} nf hj Aeidpbjmae ,AE^FMDMFP^!( mde

}v Mj~hdkd nf Fbspf}j} q ]dhvmadef} nf ]fkvpanjn ÂM( q hj Diamaej nf

]fkvpanjn nfh Ae~fpejv~j ,D]A!( nf hd} zvf }f `fefiamaje mavnjnjed}( sqbf}(

Jnbaea}~pjmadef} S`hamj} q fh }fm~dp ~fmedhkamd%

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b} jmmf}a`hf}( zvf }vspabje hj} `jppfpj} nf f|mhv}ae( mvjhzvafpj zvf }fj hj

naiamvh~jn d mjpfemaj ~meamj( idpbj~ayj( f~m%( aemhv}d na}mjsjmanjn( zvf ~fekje }v}

v}vjpad}% Q zvf ijmaha~fe hj ae~fkpjmae spdkpf}ayj nf ~dnd} hd} mdhfm~ayd} nf

F}~vnad }d`pf mhdvn mdbsv~aek fe fh }fm~dp s`hamd fe F}sjj Skaej := nf :;6Ae}~a~v~d Ejmadejh nf ^fmedhdkj} nf hj Mdbveamjmae ,AE^FMD!
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v}vjpad}( nf bdnd zvf ~dnd} fhhd} svfnje `fefiamajp}f nf hj} dsdp~veanjnf} zvf

dipfmf hj ]dmafnjn nf hj Aeidpbjmae% Fe sjp~amvhjp( AE^FMD na}sdef nf jbshaj

f|sfpafemaj fe fh nf}jppdhhd nf spdqfm~d} fe fh bà~d nf hj jmmf}aàhanjn sjpj hj

~fhfya}ae naka~jh( j} mdbd nf jzvfhhd} dpafe~jnd} j kjpje~ajp hd} nfpfmld} nf hd}

mavnjnjed} j pfhjmadejp}f mde hj} jnbaea}~pjmadef} s`hamj} sdp bfnad}

fhfm~peamd}( pfmdedmand} fe hj Hfq ::$033;( nf 00 nf ovead( nf jmmf}d fhfm~peamd

nf hd} mavnjnjed} j hd} ]fpyamad} S`hamd}

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zvf mjnj yf }fje nf bjqdp mjhanjn( zvf kjpje~amfe ved} jnfmvjnd} eayfhf} nf

}fpyamad( hd mvjh }f ~pjnvmf fe vej bjqdp pd`v}~f nf jshamjmadef} q }a}~fbj}( ve

mdbspdba}d fe hj na}sdeaàhanjn q hd} ~afbsd} nf pf}svf}~j( ve jnfmvjnd }dsdp~f

sjpj hd} v}vjpad}( vej aeidpbjmae spfma}j q mhjpj }d`pf hj fydhvmae nf hj}ivemadejhanjnf} nf hd} }fpyamad}( q fe pf}vbfe( }fpyamad} mjnj yf bfodpf}% Fe

f}~j hefj absvh}j hj mdbsf~a~ayanjn nf hj aenv}~paj nfh ]di~{jpf j ~pjy} nf hj

spdbdmae nf hj bfodpj nf hj mjhanjn q hj mfp~aiamjmae nf hj} fbspf}j} q

spdif}adejhf} nf hj aekfeafpj nfh }di~{jpf( j ~pjy} nfh Hj`dpj~dpad Ejmadejh nf

Mjhanjn nfh ]di~{jpf%

Idpbjmae? hj idpbjmae f} ve ijm~dp nf~fpbaeje~f sjpj hj j~pjmmae nf ~jhfe~d q

sjpj hj bfodpj nf hj mdbsf~a~ayanjn nf hj} fbspf}j}% Sdp fhhd( AE^FMD absvh}j hj

idpbjmae nf veayfp}a~jpad} q spdif}adejhf} fe hj} ~fmedhdkj} b} nfbjenjnj}sdp hj aenv}~paj%

F} ved nf hd} dòf~ayd} nfh Ae}~a~v~d nf}mpaàp nf bjefpj nf~jhhjnj q }a}~fb~amj fh eayfh

nf }fkvpanjn( spayjmanjn q mdeiajej fe hj ]dmafnjn nf hj Aeidpbjmae q nf kfefpjp

mdedmabafe~d f}sfmajhajnd fe hj bj~fpaj% Nf f}~f bdnd( }f femvfe~pj jh }fpyamad nf hd}

mavnjnjed}( hj} fbspf}j} q hj} jnbaea}~pjmadef} s`hamj} f}sjdhj} sjpj nf}mpaàp(

jejhajp( j}f}dpjp q naivenap hj mvh~vpj nf hj }fkvpanjn nf hj aeidpbjmae( hj spayjmanjn q hj

fmdeiajej%

AE^FMD lj na}fjnd ve Shje nf Jm~ayanjnf} q F}~vnad} mde fh dòf~d nf spdnvmapmdedmabafe~d f}sfmajhajnd q ~ah fe bj~fpaj nf }fkvpanjn q spayjmanjn( j} mdbd nf

fhj`dpjp pfmdbfenjmadef} q spdsvf}~j} zvf nfiaeje ~fenfemaj} yhanj} sjpj hj ~dbj nf

nfma}adef} iv~vpj} sdp sjp~f nf hd} sdnfpf} s`hamd}%

Nfe~pd nf f}~f shje nf jmmae }f pfjhaje hj`dpf} nf aeyf}~akjmae( jeha}a}( f}~vnad(

j}f}dpjbafe~d q nayvhkjmae zvf j~fenfpe( fe~pf d~pj}( j hj} }akvafe~f} f}~pj~fkaj}?

Fhj`dpjmae nf f}~vnad} f aeidpbf} spdsad} fe bj~fpaj nf }fkvpanjn nf hj}

^fmedhdkj} nf hj Aeidpbjmae q hj Mdbveamjmae( mde f}sfmajh eij}a} fe hj]fkvpanjn q spayjmanjn fe Ae~fpef~%

F}~vnad }d`pf mhdvn mdbsv~aek fe fh }fm~dp s`hamd fe F}sjj Skaej :> nf :;6Ae}~a~v~d Ejmadejh nf ^fmedhdkj} nf hj Mdbveamjmae ,AE^FMD!


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]fkvabafe~d nf hd} spaemasjhf} aenamjndpf} q sdh~amj} s`hamj} pfhjmadejnj} mde

hj }fkvpanjn nf hj aeidpbjmae q hj mdeiajej fe fh bà~d ejmadejh f

ae~fpejmadejh%

Kfefpjmae nf vej `j}f nf nj~d} zvf sfpba~j fh jeha}a} q fyjhvjmae nf hj

}fkvpanjn q hj mdeiajej mde vej sfp}sfm~ayj ~fbsdpjh%

Absvh}d nf spdqfm~d} nf aeyf}~akjmae fe bj~fpaj nf }fkvpanjn ÂM%

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ejmadejhf} f ae~fpejmadejhf}( j} mdbd nf aeidpbjmae }d`pf hj jm~vjhanjn

ejmadejh q fvpdsfj fe bj~fpaj nf hj }fkvpanjn q mdeiajej fe hj ]dmafnjn nf hj

Aeidpbjmae%

J}f}dpjbafe~d j hj} Jnbaea}~pjmadef} S`hamj} fe bj~fpaj nf }fkvpanjn nf hj

aeidpbjmae q mdeiajej( j} mdbd fh jsdqd j hj fhj`dpjmae( }fkvabafe~d q

fyjhvjmae nf sdh~amj} s`hamj} fe f}~f bà~d%

:%0 F]^VNAD ]D@PF MHDVN MDBSVÂEKFE FH ]FM^DP S@HAMD FE F]SJJ

Jm~vjhbfe~f( fh bdnfhd mhdvn mdbsv~aek}f fpakf mdbd vej nf hj} spaemasjhf} ~fenfemaj}

j ~fefp fe mvfe~j sjpj hj f|~fpejhajmae nf }fpyamad}% Hj} yfe~joj} zvf spf}fe~j f}~f

bdnfhd nf }fpyamad} aeidpb~amd} aeihvqfe fe hj ~dbj nf nfma}adef} sdp sjp~f nf hj}

fbspf}j}( jvezvf }v mde~pj~jmae abshazvf pfevemajp jh mde~pdh napfm~d }d`pf

aeipjf}~pvm~vpj}( jshamjmadef} d spdmf}d} ~fmedhkamd}%

Hd} bdnfhd} nf }fpyamad} `j}jnd} fe mhdvn mdbsv~aekspf}fe~je yfe~joj}( sfpd ~jbàe

paf}kd} sjpj hd} v}vjpad} nf hd} ba}bd}% Fe f}~f }fe~and( f} absdp~je~f zvf mvjhzvafp

fe~anjn zvf }f f}~ shje~fjend fbsfjp j ~pj`jojp fe hj ev`f ~fekj ve mdedmabafe~d

mdbshf~d }d`pf mbd j`dpnjp j}sfm~d} mhjyf( mdbd }de( sdp fofbshd( hj kf}~ae nf hj

pfhjmae mde fh spdyffndp nf }fpyamad}( hj nfiaeamae nf hd} eayfhf} nf }fpyamad d hj

edpbj~ayj j jshamjp% Nf ed ~fefp}f fe mvfe~j fh absjm~d nf f}~j} q d~pj} mapmve}~jemaj}(

fh pf}vh~jnd svfnf }fp ve nf}jspdyfmljbafe~d nf hj} yfe~joj} zvf dipfmf mhdvn

mdbsv~aek%

Hj} jnbaea}~pjmadef} q dpkjea}bd} s`hamd} f}sjdhf} ljmfe ve v}d ae~fe}ayd nf hj}

~fmedhdkj} nf hj aeidpbjmae q( sdp hd ~je~d( ed }de jofed} j hj} evfyj} ~fenfemaj} nfh

bfpmjnd% Fe f}~f mde~f|~d( AE^FMD lj nf~fm~jnd hj efmf}anjn nf pfjhajp ve f}~vnad

nf~jhhjnd }d`pf fh v}d nf hd} bdnfhd} nf }fpyamad} `j}jnd} fe mhdvn mdbsv~aeksdp sjp~f

nfh }fm~dp s`hamd f}sjdh%

Mdbd sjp~f nf f}~f f}~vnad }f yjhdpj fh kpjnd nf abshamjmae pfjh q nf mdedmabafe~d zvfhj} jnbaea}~pjmadef} q dpkjea}bd} s`hamd} f}sjdhf} ~afefe fe pfhjmae jh mhdvn

mdbsv~aek% Hj f|sd}amae }f dpkjeaj fe hd} }akvafe~f} `hdzvf} mdemfs~vjhf}?



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Abshje~jmae%Jeha}a} nfh kpjnd nf abshje~jmae nf hj ev`f fe }v} }a}~fbj} nf

aeidpbjmae( bdnfhd sjpj hj jndsmae nf f}~d} }fpyamad} q j}sfm~d} ~feand} fe

mvfe~j fe hj ~dbj nf nfma}adef}%

Paf}kd}% Pfjhajmae nf jeha}a} nf paf}kd} mde mjpm~fp spfyad j hj jndsmae nf

ve bdnfhd nf mhdvn mdbsv~aek%

Bd~ayjmadef} fe mde~pj? Pfhjmae nf pjdef} q bd~ayjmadef} sjpj hj ed

jndsmae nfh bdnfhd mhdvn mdbsv~aek%

]vsfpya}ae nfh }fpyamad% Nf~jhhf nf hd} pfzvfpabafe~d} f|akand} j hd}

spdyffndpf} fe mvje~d j hd} eayfhf} nf }fpyamad }dhama~jnd} q fh }fkvabafe~d nf }v

mvbshabafe~d%

Sd}aàhanjnf} iv~vpj} q `fefiamad}% F|jbfe nf hj} iv~vpj} bfodpj} fe mvje~d jh

nf}fbsfd nf hj ~fmedhdkj q yfe~joj} fmdebamj} zvf jsdp~j hj jndsmae nfh

bdnfhd nf mhdvn mdbsv~aek%

Naiamvh~jnf}? Jeha}a} nf hd} spaemasjhf} aemdeyfeafe~f} j}dmajnd} j hj

abshje~jmae nfh bdnfhd mhdvn mdbsv~aeknf}nf fh sve~d nf ya}~j nf }fkvpanjn(

fmdebamd( ~meamd q ovpnamd%

Iaejhbfe~f( mdbd sjp~f nfh f}~vnad( }f dipfmf vej ya}ae kfefpjh }d`pf fhsd}amadejbafe~d nf hj} jnbaea}~pjmadef} q dpkjea}bd} s`hamd} pf}sfm~d j hd} bdnfhd}

nf spf}~jmae nf }fpyamad} ~fmedhkamd} `j}jnd} fe mhdvn mdbsv~aek%

:%0%: Dòf~ayd kfefpjh

Fh spaemasjh dòf~ayd nfh f}~vnad f} mdedmfp fh sd}amadejbafe~d q sfpmfsmae nf hj}

fe~anjnf} s`hamj} f}sjdhj} pf}sfm~d nfh mhdvn mdbsv~aek( j sjp~ap nf hj aeidpbjmae

spdsdpmadejnj sdp hj} spdsaj} jnbaea}~pjmadef}( dpkjea}bd} q fbspf}j} s`hamj}

f}sjdhj}( q mdbshfbfe~jnj mde hj} jsdp~jmadef} nf ve kpvsd nf f|sfp~d}%

:%0%0 Dòf~ayd} f}sfmiamd}

Nf bjefpj b} f}sfmiamj( j mde~aevjmae }f nf}mpa`fe hd} dòf~ayd} nf mjnj ved nf hd}

jsjp~jnd} fe hd} zvf }f f}~pvm~vpj fh f}~vnad%



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Mde~f|~d nfh mhdvn mdbsv~aek

Nf}mpaàp fh mdemfs~d mhdvn mdbsv~aek( }v fydhvmae q hd} spaemasjhf} mdemfs~d}

mhjyf nf f}~j bdnjhanjn nf }fpyamad}%

Na`vojp fh f}~jnd nfh jp~f nf hd} }fpyamad} nf mhdvn mdbsv~aekj eayfh ejmadejh f

ae~fpejmadejh%

Spdivenajp fe hd} na}~ae~d} pfzva}a~d} nf }fkvpanjn q edpbj~ayd} jshamj`hf}%

Anfe~aiamjp hj} spaemasjhf} yfe~joj} sjpj hj} dpkjeajmadef} zvf lje jnds~jnd

mhdvn mdbsv~aek%

Mdedmabafe~d q v}d nfh mhdvn mdbsv~aekfe fh }fm~dp s`hamd fe F}sjj

Nf}mpaàp fh eayfh nf mdedmabafe~d nf mhdvn mdbsv~aeknf hj} jnbaea}~pjmadef} fe

ivemae nfh bà~d ~fppa~dpajh ,f}~j~jh( jv~debamj( hdmjh!%

Mvje~aiamjp fh kpjnd nf abshfbfe~jmae q jmfs~jmae nfh bdnfhd mhdvnfe fh }fm~dp

s`hamd( q spdivenajp fe hj mjpjm~fpajmae nf }fpyamad} q shj~jidpbjj}%

Aenjkjp jmfpmj nf hd} kj}~d} fmdebamd} j}dmajnd} j hj abshje~jmae nfh bdnfhd%

Mdedmfp zv ~asd nf spdyffndpf} f}~e spdsdpmadejend hd} }fpyamad} nf mhdvnmdbsv~aekj hj} jnbaea}~pjmadef} s`hamj} f}sjdhj}%

Bdnfhd nf nfma}ae }d`pf hj jndsmae nf }fpyamad} nf mhdvn mdbsv~aek

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dpkjea}bd} s`hamd} sjpj hhfyjp j mj`d hj jndsmae nfh }fpyamad%

Nf~jhhjp hd} pfzva}a~d} }dhama~jnd} jh spdyffndp%

Yjhdpjp fh jeha}a} nf paf}kd} fifm~vjnd spfyad j hj abshje~jmae%

Njp j mdedmfp hd} spaemasjhf} bfnad} nfiaeand} fe~pf fe~anjn s`hamj q spdyffndp

sjpj zvf f|a}~j vej }vsfpya}ae nf hj mjhanjn nfh }fpyamad? bfmjea}bd} nf mde~pdh

ae}~jvpjnd}( f}~enjpf} nf }fkvpanjn f|akand} q jmvfpnd} nf eayfh nf }fpyamad

iapbjnd}%

Fe fh mj}d nf hj} jnbaea}~pjmadef} zvf ed lje jnds~jnd }fpyamad} mhdvn

mdbsv~aek( fevbfpjp hd} bd~ayd} zvf lje aeihvand sjpj hj ed jndsmae nfh

bdnfhd%

F}~vnad }d`pf mhdvn mdbsv~aek fe fh }fm~dp s`hamd fe F}sjj Skaej :; nf :;6Ae}~a~v~d Ejmadejh nf ^fmedhdkj} nf hj Mdbveamjmae ,AE^FMD!


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Pf}vh~jnd} nf hj abshje~jmae nf mhdvn mdbsv~aek

Nf~jhhjp fefiamad} q naiamvh~jnf} f|sfpabfe~jnd} ~pj} hj abshje~jmae nfh }fpyamad%

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dsfpj~ayd%

Njp j mdedmfp fh kpjnd nf }j~a}ijmmae nf hj} fe~anjnf} mde hd} }fpyamad}

spf}~jnd} sdp hd} spdyffndpf}%

Ae~femae nf v}d iv~vpd

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sp|abd} jd} q mbd }f yfpe jifm~jnj} hj} jnbaea}~pjmadef} q dpkjea}bd}s`hamd} f}sjdhf}%

Nf~jhhjp hd} sp|abd} sj}d} nf hj} fe~anjnf} zvf lje jnds~jnd fh bdnfhd mhdvn%

Nf}mpaàp hd} sd}a`hf} bdnfhd} iv~vpd} nf abshfbfe~jmae nf mhdvn mdbsv~aek%

Jeha}a} NJID

Pfjhajp ve jeha}a} nf hj} spaemasjhf} idp~jhfj}( dsdp~veanjnf}( nfàhanjnf} q

jbfejj} j hj} zvf }f feipfe~j fh }fm~dp s`hamd f}sjdh fe }v jndsmae nfmhdvn mdbsv~aek%

@vfej} spm~amj} q pfmdbfenjmadef}

Fevbfpjp `vfej} spm~amj} j }fkvap sjpj hj jndsmae nfh bdnfhd mhdvn

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pfkvhj~dpaj}%

Mj}d} nf |a~d

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22/175

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24/175

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25/175

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~j`hj} nf na}~pa`vmae nf ipfmvfemaj q pfspf}fe~jmadef} kpiamj}%



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= AE^PDNVMMAE JH MHDVN MDBSVÂEK

=%: Nf}mpasmae q mjpjm~fp}~amj}J~fenafend j hj nfiaeamae spdsdpmadejnj sdp fh EA]^ ,Ej~adejh Ae}~a~v~f di ]~jenjpn} jen

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mdeove~d nf pfmvp}d} aeidpb~amd} mdbsjp~and} q mdeiakvpj`hf} ,sdp fofbshd? pfnf}(

}fpyandpf}( fzvasd} nf jhbjmfejbafe~d( jshamjmadef} q }fpyamad}!( hd} mvjhf} svfnfe }fp

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ae~fpjmmae mde fh spdyffndp%

D~pj nfiaeamae mdbshfbfe~jpaj f} hj jsdp~jnj sdp fh PJN Hj` nf hj Veayfp}anjn nf@fpgfhfq=( nf}nf ndenf }f f|shamj zvf fh mhdvn mdbsv~aek }f pfiafpf ~je~d j hj}

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F}~vnad }d`pf mhdvn mdbsv~aek fe fh }fm~dp s`hamd fe F}sjj Skaej 0; nf :;6Ae}~a~v~d Ejmadejh nf ^fmedhdkj} nf hj Mdbveamjmae ,AE^FMD!

J`}~pjmmae

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mhafe~f ed pfzvfpap nf sfp}dejh nfnamjnd jh bje~feabafe~d nf hj aeipjf}~pvm~vpj(

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nf mhdvn mdbsv~aekfe mvjhzvafp hvkjp( fe mvjhzvafp bdbfe~d q mde mvjhzvafp na}sd}a~aydmde mdef|ae j Ae~fpef~% Fh jmmf}d j hd} }fpyamad} nf mhdvn mdbsv~aek}f pfjhaj j ~pjy}

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dipfmand fe hj pfn bfnaje~f bfmjea}bd} nf jmmf}d f}~enjp%

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=%0 MHJ]AIAMJMAE NF HJ] ]DHVMADEF] MHDVN MDBSVÂEK

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Bdnfhd}nfnf}shafkvf

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na}~ae~d} ~asd} nf mhdvn mdbsv~aek f|a}~fe~f} fe fh bfpmjnd( j} mdbd }v} spaemasjhf}

mjpjm~fp}~amj}%

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Aeipjf}~pvm~vpj mdbd }fpyamad

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bdnd ~pjnamadejh( }a j} hd nfmanf%

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^A%

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sjkd sdp v}d%

Shj~jidpbj mdbd }fpyamad

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nf shj~jidpbj} aeidpb~amj} dpafe~jnj} jh nf}jppdhhd( ~f}~fd( nf}shafkvf( ld}~aek q

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Hj} spaemasjhf} mjpjm~fp}~amj} j}dmajnj} jh Sjj] mdbd }dhvmae mhdvn}de hj} }akvafe~f}?

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mdbshfoanjn nfpayjnd} nf hj mdbspj q kf}~ae nfh ljpn{jpf q nf hj} mjsj} nf

}di~{jpf j}dmajnj}%

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}fpyamad} q jshamjmadef} j ~pjy} nf hj {f`%

]di~{jpf mdbd }fpyamad

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shj~jidpbj%

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{f`!( d fofmv~jp fh }di~{jpf fe hd} }a}~fbj} nfh mde~pj~je~f nfh }fpyamad% Fe f}~f h~abd



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F}~vnad }d`pf mhdvn mdbsv~aek fe fh }fm~dp s`hamd fe F}sjj Skaej =3 nf :;6Ae}~a~v~d Ejmadejh nf ^fmedhdkj} nf hj Mdbveamjmae ,AE^FMD!

mj}d( }f spdnvmapj hj nf}jm~ayjmae nf hj jshamjmae vej yf iaejhamf fh }fpyamad d f|sapf fh

mde~pj~d nf hamfemaj nf v}d%

Hj }dhvmae nf mhdvn mdbsv~aek nf ]di~{jpf j} j ]fpyamf svfnf f}~jp dpafe~jnj jna}~ae~d} ~asd} nf mhafe~f} }fke }v mdenamae?

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=%0%0 Sdp bdnfhd} nf nf}shafkvf

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Ivfe~f? fhj`dpjmae spdsaj

Mhdvns`hamd

^asd nf abshfbfe~jmae mjpjm~fpajnd sdp hj difp~j nf }fpyamad} nf mdbsv~jmae

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F}~vnad }d`pf mhdvn mdbsv~aek fe fh }fm~dp s`hamd fe F}sjj Skaej =: nf :;6Ae}~a~v~d Ejmadejh nf ^fmedhdkj} nf hj Mdbveamjmae ,AE^FMD!

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nj~d}%

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Jh mde~pjpad zvf fh mhdvn s`hamd( pfzvafpf nf aeyfp}ae nf mjsa~jh sjpj hj

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F}~vnad }d`pf mhdvn mdbsv~aek fe fh }fm~dp s`hamd fe F}sjj Skaej == nf :;6Ae}~a~v~d Ejmadejh nf ^fmedhdkj} nf hj Mdbveamjmae ,AE^FMD!

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@fefiamad} fmdebamd}

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mdbd spaemasjh pje sjpj ~pj}hjnjp}f j hj ev`f?

1 Nfhda~~f ,0331!? Mhdvn Mdbsv~aek% Idpfmj}~aek Mljekf% Na}sdea`hf ,fe aekh}! fe? l~~s}?$${{{%nfhda~~f%mdb$j}}f~}$NmdbKhd`jh$Hdmjh&03J}}f~}$Ndmvbfe~}$^B^$mhdvnTTbjpgf~Tdyfpyaf{TjenTsfp}sfm~ayf%sni

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https://www.deloitte.com/assets/Dcom-Global/Local%20Assets/Documents/TMT/cloud_-_market_overview_and_perspective.pdfhttps://www.deloitte.com/assets/Dcom-Global/Local%20Assets/Documents/TMT/cloud_-_market_overview_and_perspective.pdfhttp://www.forbes.com/sites/kevinjackson/2011/09/17/the-economic-benefit-of-cloud-computing/http://www.forbes.com/sites/kevinjackson/2011/09/17/the-economic-benefit-of-cloud-computing/https://www.deloitte.com/assets/Dcom-Global/Local%20Assets/Documents/TMT/cloud_-_market_overview_and_perspective.pdfhttps://www.deloitte.com/assets/Dcom-Global/Local%20Assets/Documents/TMT/cloud_-_market_overview_and_perspective.pdf


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Mde~pj~jmae de"nfbjen? Hj fe~anjn mde~pj~je~f sjkj f|mhv}ayjbfe~f sdp fh v}d

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pf}sde}jàhanjn nfh spdyffndp%

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F}~vnad }d`pf mhdvn mdbsv~aek fe fh }fm~dp s`hamd fe F}sjj Skaej =; nf :;6Ae}~a~v~d Ejmadejh nf ^fmedhdkj} nf hj Mdbveamjmae ,AE^FMD!

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lje }and mde~pj}~jnj} mde hj pfjhanjn f}sjdhj?

Hj jndsmae nf ev`f} spayjnj} }f sd}amadej mdbd hj bfodp jh~fpej~ayj sjpj hd}

dpkjea}bd} jejhajnd}% Ljq zvf mde}anfpjp zvf hj bvf}~pj }fhfmmadejnj sdp

Jyjejnf aemhvj spaemasjhbfe~f j kpjenf} mdbsjj} nf hd} }fm~dpf}

fmdebamd} b} pfhfyje~f} zvf qj hhfyje bvmld} jd} jsd}~jend sdp hd}

spdmf}d} nf ds~abajmae ~fmedhkamj j ~pjy} nf hj yap~vjhajmae( q zvf mvfe~je

mde mjsjmanjn iaejemafpj sjpj j}vbap }fpyamad} nf mhdvn spayjnd% ]a àfe hj}

jnbaea}~pjmadef} s`hamj} }f femvfe~pje fe ve f}~jnad nf nf}jppdhhd bfed}

jyjejnd( jh bfed} fe hd} eayfhf} f}~j~jh q jv~debamd }f mde}anfpj zvf sdnpje

}fkvap f}~j ba}bj ~fenfemaj q bj|abajp hd} `fefiamad} nfh mhdvn mdbsv~aek

bfnaje~f abshje~jmadef} spayjnj}%

Hj sfpmfsmae nf ijh~j nf mdeiajej q }fkvpanjn }de hd} spaemasjhf} paf}kd} q

`jppfpj} sfpmaànj} sdp hd} dpkjea}bd} mde}vh~jnd} fe ~dnd} hd} f}~vnad} sjpj fh

nf}jppdhhd nf spdqfm~d} nf bakpjmae j mhdvn mdbsv~aek%

Hj} spaemasjhf} yfe~joj} sfpmaànj} fe fh mhdvn }de fh jldppd nf md}~f} q hj

ihf|aàhanjn fe hj jndsmae nf pfmvp}d} ~fmedhkamd}%

Fh nf}jppdhhd nfh mhdvn mdbsv~aek mdbd mdemfs~d ~fmedhkamd aemhvqf d~pj} ~fenfemaj}

spfyaj} zvf }f lje mde}dhanjnd j eayfh ae~fpejmadejh( mdbd }de hd} }fpyamad} nf ld}~aek q

hj yap~vjhajmae nf aeipjf}~pvm~vpj} ~fmedhkamj}% Nqejbam Bjpgf~} lj sv`hamjnd fe fh jd

03:: ve f}~vnad napakand j :%9:9 MAD} nf sqbf} fe dmld sj}f} fvpdsfd} ,Jhfbjeaj(

F}sjj( Ipjemaj( A~jhaj( Sj}f} @jod}( Sdhdeaj( Pfaed Veand q Pv}aj!% J mde~aevjmae }f

ha}~je jhkvej} mdemhv}adef} nfh f}~vnad?

Fh ;=& lje yap~vjhajnd sjp~f nf }v aeipjf}~pvm~vpj ~meamj q }fpyamad} Â%

:6 Jyjejnf ,03::!? Pf}fjpml ) Ae}akl~}? Khd`jh ]vpyfq? Lj} Mhdvn Mdbsv~aek Bj~vpfn4 ^lapn Jeevjh Pfsdp~ x Ovef 03::%


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Fh ;1& zvf lje jnds~jnd mhdvn mdbd bdnfhd nf }fpyamad lje jnds~jnd

}dhvmadef} nf yap~vjhajmae mdbd sj}d spfyad%

Fh 69& zvf lje bakpjnd }dhvmadef} j mhdvn lje }fhfmmadejnd }fpyamad} nfjhbjmfejbafe~d( fh ==& hd} pfmvp}d} nf mdbsv~jmae( q fh 0;& nf f}mpa~dpad%

Hj} jshamjmadef} b} bakpjnj} j mhdvn }de fh mdppfd fhfm~peamd ,9:&! q hd}

spdkpjbj} nf kf}~ae nf diamaej ,>6&!%

Sdp }v sjp~f( hj} jnbaea}~pjmadef} s`hamj} nf ~dnd fh bvend }f femvfe~pje fe ve

mde~f|~d nf ivfp~f spf}ae iaejemafpj q nf pfmdeyfp}ae sjpj hj bfodpj nf hj fiamafemaj( hj

spdnvm~ayanjn q fh mde~pdh nfh md}~f% Fe f}~f f}mfejpad( hj abshje~jmae nfh mhdvn

mdbsv~aek}f f}~ jejhajend mdbd vej sd}a`hf hefj nf ds~abajmae zvf svfnf pfsdp~jpve absdp~je~f jldppd nf md}~f} ~fmedhkamd}%

Hj mde}vh~dpj Kjp~efp:9 aenamj hj na}~pa`vmae sdp }fm~dpf} nf hj} }dhvmadef} nf mhdvn

s`hamd( }fke nj~d} nf 03:3% Sjpj Kjp~efp( hj} jnbaea}~pjmadef} s`hamj} }de hj} zvf(

ove~d jh }fm~dp iaejemafpd( b} f}~e jsd}~jend sdp hj jndsmae nfh mhdvn mdbsv~aek

mdbd jh~fpej~ayj ~fmedhkamj% Fh bfpmjnd nfh mhdvn mdbsv~aek }f femvfe~pj fe ve

sfpdnd nf mpfmabafe~d% Sfpd je efmf}a~j ve sfpadnd nf bjnvpjmae( }d`pf ~dnd fe

jhkved} }fm~dpf} q fmdedbj}%

Kjp~efp pfjhaj ve jeha}a} }d`pf hj fydhvmae q bjnvpf nfh mhdvn mdbsv~aek( fe fh zvfae~fe~j sdefp ifmlj} q nayanap fe ij}f} f}~f spdmf}d nf bjnvpjmae?

Fe~pf 033; q 03:: }f lj j~pjyf}jnd vej ij}f nf nf}jppdhhd nfh bfpmjnd

pf}fpyjnj j sadefpd}% Hj sdmj bjnvpf nf hj} }dhvmadef} hhfyj`j j aeyfp}adef}

fe hj} zvf fh ~abf ~d bjpgf~ q hj spdnvm~ayanjn fpje b} absdp~je~f} zvf hj

yaj`ahanjn ~meamj j hjpkd shjd% Hj} yap~vnf} ~meamj} spabje }d`pf fh

j}fkvpjbafe~d nf hj aeyfp}ae%

Fe~pf 03:: q 03:= }f f}~ spdnvmafend hj ij}f nf mde}dhanjmae nfh bfpmjnd% Fh

bfpmjnd nf hj} aeipjf}~pvm~vpj} q shj~jidpbj} nf mhdvn mdbsv~aek }fp bvq

ydhvbaed}d( mde vej jbshaj kjbj nf }dhvmadef} nf spdyffndpf} kpjenf} q

sfzvfd}% Hj} aeipjf}~pvm~vpj} }fpe mjnj yf b} j~pjm~ayj}( jvbfe~jend hj

`j}f nf v}vjpad} b} pfjm~ayd} lj}~j hj ifmlj%

Nf}nf 03:= j 03:6 fh mhdvnkfefpjp ve spdmf}d nf mdemfe~pjmae nf hj difp~j q

nfh }fm~dp% Hj `j}f mde}dhanjnj nf mhafe~f} f|sjenap fh bfpmjnd q ljp yapjp }v}

f}ivfpd} ljmaj hj f}~j`ahanjn( pfnvmmae nf md}~f} q spd~fmmae nf hj aeyfp}ae%

:9 Kjp~efp ,03::!? Idpfmj}~? Sv`ham Mhdvn ]fpyamf}( [dphn{anf jen Pfkade}( Aenv}~pq ]fm~dp}( 03:3"03:6%


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F}~vnad }d`pf mhdvn mdbsv~aek fe fh }fm~dp s`hamd fe F}sjj Skaej >3 nf :;6Ae}~a~v~d Ejmadejh nf ^fmedhdkj} nf hj Mdbveamjmae ,AE^FMD!

Hj} jnbaea}~pjmadef} s`hamj} f}~e hanfpjend f}~j ~pje}idpbjmae fe fh mde~f|~d

ae~fpejmadejh( jsdqjend hj f|sje}ae nfh }fm~dp q( }d`pf ~dnd( pfjhajend aeyfp}adef} q

spdqfm~d} spdsad} zvf kfefpfe ve fifm~d ~pjm~dp fe hj} ~fenfemaj} ~fmedhkamj} j ~pjy}

nfh absvh}d nf spdqfm~d} spdsad} nf jh~d absjm~d f}~pj~kamd `j}jnd} fe bdnfhd} mhdvn?

~fhf~pj`jod( ae~fpdsfpjàhanjn fe~pf jnbaea}~pjmadef}( fh kdàfped jàfp~d( hj jnbaea}~pjmae

fhfm~peamj( la}~dpaj mheamj( f~m%

Fh ed~j`hf nf}jppdhhd nfh bfpmjnd f}~jndveanfe}f f}~ sd}amadejend j }v} fbspf}j}

~fmedhkamj} j hj mj`fj nfh bfpmjnd nfh mhdvn mdbsv~aek( jbfejjend hj} sd}aàhanjnf}

nf mdbsf~a~ayanjn nfh }fm~dp fe Fvpdsj% Hj Veae Fvpdsfj( mde}mafe~f nf f}~j }a~vjmae q

nf~fpbaejnj j absvh}jp f}~f bfpmjnd( lj aemhvand napfm~pamf} q pfmdbfenjmadef}

f}sfmiamj} fe hj Jkfenj Naka~jh Fvpdsfj q fe fh Shje nf Jmmae nf Kdàfped Fhfm~peamd

03::03:6?

Hj f}~abvhjmae nfh }fm~dp sdp sjp~f nf hj} ae}~a~vmadef} s`hamj} q hj mpfjmae nf

ve bjpmd pfkvhjndp zvf nf}sfof hj} nvnj} }d`pf hj }fkvpanjn nfh bfpmjnd%

Fh nf}jppdhhd nf spdkpjbj} nf mdhj`dpjmae s`hamdspayjnj q nf f}~enjpf}

~fmedhkamd} fvpdsfd}%

Absvh}d nf hj F}~pj~fkaj Fvpdsfj nfh mhdvn mdbsv~aeknvpje~f fh jd 03:0( fe hj

zvf }f iaoje hj} sjv~j} mdbvef} nf nf}jppdhhd nf ve bfpmjnd fvpdsfd mdbe%

Mdbd jyjemf nf hj} aeamaj~ayj} sjefvpdsfj} nf mhdvn( fe fh aeidpbf sv`hamjnd sdp hj

Mdba}ae Fvpdsfj:;( ve sjefh nf f|sfp~d} pfjha ve spdivend najke}~amd nf sjp~anj

sjpj hj mde}~pvmmae nfh evfyd f}sjmad mhdvnfvpdsfd% Nd} sve~d} mhjyf pfihfojnd} fe fh

aeidpbf }de?

Fvpdsj nf`f jsd}~jp fe }v mdeove~d sdp fh nf}jppdhhd nfh bfpmjnd nfh mhdvn

mdbsv~aek( jsdqend}f sjpj fhhd }d`pf }v} spaemasjhf} idp~jhfj} mdbsf~a~ayj} fe

fh }fm~dp ~fmedhkamd? hj bjnvpf nf hj} fbspf}j} nfh }fm~dp nf hj} ~fmedhdkj} q

~fhfmdbveamjmadef} q hj mdlf}ae ae}~a~vmadejh sjpj hj mde}dhanjmae nff}~enjpf} ~fmedhkamd} mdbvef} q jàfp~d}%

Fh mhdvn mdbsv~aek nf`f }fp ved nf hd} spaemasjhf} fof} sjpj fh absvh}d nfh

nf}jppdhhd fmdebamd q }dmajh nf hj Veae Fvpdsfj% Fh mhdvnnf`f kfefpjp ve

fifm~d ~pjm~dp sjpj hj bfodpj nf hj} pfnf} nf ~fhfmdbveamjmadef}( fh jvbfe~d nf

mdbsf~a~ayanjn nf hj} fbspf}j} fvpdsfj}( hj mde}~pvmmae nf kdàfped} b}

jàfp~d} q fiamafe~f}( hj mde}dhanjmae nf hj} pfnf} nf aeedyjmae( aeyf}~akjmae q

nf}jppdhhd fe Fvpdsj( q hj bfodpj nfh àfef}~jp }dmajh q hj mjhanjn nf yanj j ~pjy}

nf hj fnvmjmae( hj }jeanjn q hj }dmafnjn nf hj aeidpbjmae%

:; F|sfp~ Kpdvs Pfsdp~ ,03:3!? ^lf iv~vpf di mhdvn mdbsv~aek% Dssdp~vea~af} idp Fvpdsfje mhdvn mdbsv~aek fqden 03:3%


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F}~vnad }d`pf mhdvn mdbsv~aek fe fh }fm~dp s`hamd fe F}sjj Skaej >: nf :;6Ae}~a~v~d Ejmadejh nf ^fmedhdkj} nf hj Mdbveamjmae ,AE^FMD!

Sjpj hj Mdba}ae Fvpdsfj( hd} F}~jnd} bafb`pd nf hj Veae nf`fe yfemfp `jppfpj}

f}~pvm~vpjhf}? hj d`}dhf}mfemaj nf hj} aeipjf}~pvm~vpj} ~fmedhkamj} q nf mdbveamjmae( hj

ijh~j nf ae~fkpjmae nfh }fm~dp ^AM( hj sd}amae mdbsf~a~ayj jm~vjh nfh bfpmjnd

edp~fjbfpamjed q( }d`pf ~dnd( hj `jppfpj fe hj mdeiajej q }fkvpanjn fe fh bdnfhd%

>%0 MDE^F\^D EJMADEJH NFH MHDVN MDBSV^AEK

]fke ve f}~vnad pfjhajnd sdp ANM:


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Hj} jnbaea}~pjmadef} s`hamj} f}sjdhj} f}~e }afend sadefpj} fe hj yjhdpjmae f

absvh}d nfh bdnfhd mhdvn% Hj mdqve~vpj nf jldppd q ds~abajmae nf md}~f} fe hj

zvf }f femvfe~pje jm~vjhbfe~f lj spdsamajnd zvf fh mhdvn}f sd}amadef mdbd ve

mdenvm~dp nf fiamafemaj} q jldppd}% Fh fifm~d spf}mpas~dp nf hj} jnbaea}~pjmadef}

~fenp ve fifm~d ~pjm~dp }d`pf fh }fm~dp( zvf jspdyfmljp }v absvh}d sjpj fh

nf}jppdhhd nf }dhvmadef} q }fpyamad} mhdvnfe bdnfhd} nf mdhj`dpjmae s`hamd

spayjnj%

Fh }fm~dp ^AM ejmadejh jsvf}~j nf idpbj nfmananj sdp fh nf}jppdhhd nfh mhdvn

mdbsv~aek% Hd} spaemasjhf} spdyffndpf} nfh }fm~dp }f femvfe~pje fe ve spdivend

spdmf}d nf ~pje}idpbjmae nf efkdmad( dpafe~jend }v mj~hdkd ,ld}~aek( hamfemaj}(

spdnvm~d}( }fpyamad}( f~m%! j bdnfhd} mhdvnzvf }f difp~je nf idpbj b} pfe~j`hf

jh bfpmjnd%

Jnfb} nfh }fm~dp ^AM( hj} dsfpjndpj} nf ~fhfmdbveamjmadef} v~ahaje }v

sd}amadejbafe~d mdbfpmajh( }v f|sfpafemaj nf }fpyamad q( }d`pf ~dnd( }v pfn nf

aeipjf}~pvm~vpj} nf ~fhfmdbveamjmadef} sjpj sd}amadejp}f fe f}~f }fm~dp%

Absdp~je~f} fbspf}j} f}~e j}vbafend aeyfp}adef} }akeaiamj~ayj} sjpj dsfpjp fe

fh bfpmjnd nfh mhdvn mdbsv~aekq( }fke f|sfp~d} mde}vh~jnd}( f} }fkvpd zvf fe

hd} sp|abd} jd} hj difp~j ~pjnamadejh nf }fpyamad} nf ~fhfidej( pfn d JN]H }f

jmdbsjf nf }fpyamad} nf aeipjf}~pvm~vpj d jshamjmadef} fe bdnd} Ajj] d ]jj](

~je~d sjpj fbspf}j} mdbd sjpj v}vjpad} sjp~amvhjpf}%

Fh mhdvn mdbsv~aekfe F}sjj ,q fe d~pj} fmdedbj}! ed }vsdef vej ~pje}amae

bvq jkpf}ayj ljmaj ve evfyd sjpjnakbj ~fmedhkamd% Nvpje~f hj h~abj nmjnj }f

lj mde}dhanjnd fe F}sjj fh mdemfs~d nf yap~vjhajmae nf }fpyamad} f

aeipjf}~pvm~vpj} q hd} bdnfhd} nf f|~fpejhajmae ~fmedhkamj j ~pjy} nfh ld}~aek

q fh dv~}dvpmaek( ~je~d fe fh }fm~dp s`hamd mdbd fe fh spayjnd( q ~je~d fe

fe~anjnf} kpjenf} mdbd s

Estudio sobre cloud computing en el sector público en España

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