ESRI Licensingin the ELA Environment

George Heine, BLMVanessa Smith, ESRI/USFS

ArcGIS 9 Products

• Desktop Products• Server Products• (Developer Products)

• License Managed Products– Concurrent Use Model– Requires Hardware Key/HostID/MACaddress and

License File (*efl9)

• Registered Products– Requires a reg. number and Authorization file

(*esu9,*.ecp)

(Unregistered Products)

• Arc Reader• ArcGIS Explorer

Licensed Managed Products

• ArcGIS Desktop• ArcInfo Workstation• Extensions

Demonstration

Single Use (Registered Products)

• ArcGIS Server• (ArcGIS Engine)• ArcSDE• ArcIMS• Extensions

Concurrent Use

• Need only one license manager on the network

• Either Windows or Unix (Solaris, Linux, AIX)• License Server must have unique hostID

(sentinel key/planar ID/MAC address)• LM and ArcGIS Desktop on same machine

Server Products

• Authorized through Post-Installs– Software Authorization Wizard– Each installation requires a unique authorization

file– Server must be connected to Internet– At end of installation, click “Register Now”– Keycode (.ECP) files emailed

Demonstration

ArcGIS Server Licensing

• Each ArcGIS Server Object Container requires a unique authorization file

• 3 Editions: Basic, Standard, Advanced• 2 License Levels: Workgroup, Enterprise

ArcGIS Engine

License Manager Tools

• Windows:– Use LMTOOLS– Start\Programs\ArcGIS\License Manager\LM

Tools– (requires admin access)

• Unix:– <install path>/lmutil [lmhostid, lmstat, lmreread]

Using Environment Variables

• ARCGIS_LICENSE_FILE=@<LM server>[:port]• Failover:

@<server1>;@<server2>

Failover network→standalone not working at BLM (ESRI Trouble Ticket #705086)

Common license manager problems

• You are not licensed for (product name)– The license manager you are referencing must

include a valid product feature and have a license available for checkout

– Use the Desktop Administrator to view license availability

License server errors con’t

• Cannot connect to license server– Several causes for this error related to the license server– Contact the license server administrator for assistance

(CHD for Forest Service)– If you are using a hardware key, verify the key is plugged

in and the ArcGIS license manager service is Started (Start -> Control Panel->Administrative Tools -> Services -> ArcGIS license Manager Service)

– Set FLEXLM_timeout variable in 9.3 for slow network connections

License server errors con’t

• License connection lost– All ArcGIS software applications maintain a connection

with the license manager – If the connection is lost (network problems, server goes

down) an error message is displayed– A reconnection attempt is made two minutes after you

click OK and repeated up to five times.– Set FLEXLM_Timeout variable for 9.3 for slow network

connections

License manager errors con’t

• Your (product name) license has expired– Evaluation licenses have a time-out date– Time-out error messages will display starting 15

days prior to expiration

Troubleshooting hardware key errors

• Verify the key is installed• Verify the ArcGIS license manager software is

installed• Verify the ArcGIS license manager service is Started

(Start -> Control Panel -> Administrative Tools -> Services -> ArcGIS license manager service)

• Verify the license manager is set in the Desktop Administrator or using the ArcGIS license manager environment variable (@localhost)