ESCP Europe Master Class: Key Attributes of the Hotel Industry

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Hotel Industry | Key Attributes THE INNOVA ROOM Francisco J. Gutiérrez de Arrechea Mónica Muñoz García

Transcript of ESCP Europe Master Class: Key Attributes of the Hotel Industry

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Hotel Industry | Key Attributes

THE INNOVA ROOM

Francisco J. Gutiérrez de Arrechea

Mónica Muñoz García

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Outside Outside

Market

Inside Infraestructure

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Market Demand

Segment

Client

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SIZE

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SEGMENTS

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TREND

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MASIVE

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EXCLUSIVE

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WHO?

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LEISURE

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NETWORKING

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MY CLIENT

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RECAP?

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MARKET

SIZE (ALWAYS MATTERS?)

(LET’S STUDY IT´S) COMPOSITION

TREND (GOING UP, DOWN OR EQUAL?)

MASSIVE (VOLUME)

EXCLUSIVE (MARGIN)

WHO (WILL PAY THE BILL)?

WHY?

(HIS|HER MAYESTY) THE CLIENT

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INFRAESTRUCTURE

L+U+A

LOCATION

FIT

DISTRIBUTION

FLEXIBILITY

SUSTENIBILITY

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LOCATION

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HIDDEN PARADISE

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DESTINATION

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WORLD CAPITAL

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ANY PREFERENCE?

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FIT

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2560 KEYS

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112 KEYS

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Hotel?

1 KEY?

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LARGE, MEDIUM OR

SMALL?

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Some metrics

Sqm/key (min) 24

Total sqm Sqm/key x 2 x Keys

CAPEX/key ADR x 1000

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DISTRIBUTION

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ROOMS

HIGH VOLUME

HIGH MARGIN

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M&E

HIGH VOLUME

LOW MARGIN

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F&B

LOW VOLUME

LOW (no) MARGIN

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WELLNESS

NO VOLUME

LOW MARGIN

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RECEPTION

NO VOLUME

NO MARGIN

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BOH

NO VOLUME

NEGATIVE MARGIN

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LET’S IMAGINE AN ‘ONLY

PROFITABLE AREAS’ HOTEL

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ROOMS

HIGH VOLUME

HIGH MARGIN

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MEETINGS & EVENTS

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F&B

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WELLNESS

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TECHNICAL ROOM

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RAW MATERIAL STORAGE

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FLEXIBILITY

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FLEXIBILITY

(PEOPLE)

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FLEXIBILITY

(ELEMENTS)

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FLEXIBILITY

(SPACE)

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FLEXIBILITY

(STRUCTURE)

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FLEXIBILITY

(USE)

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SUSTAINABILITY

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GREEN HOTEL?

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GREEN HOTEL

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RECAP?

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INFRAESTRUCTURE

L+U+A

LOCATION (LOCATION, LOCATION)

(PRECISE) FIT

(PROFITABLE) DISTRIBUTION

(HOLISTIC) FLEXIBILITY

(ENVIRONMENTAL&ECONOMICAL)

SUSTAINABILITY

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AT THE END OF

THE DAY…

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RevPar rules…

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RevPar Sleep with strangers

Share bathroom

Only one piece of furniture

If you are (not) lucky, you can sit beside the window

In some routes 200% of occupancy rate

ADR always above US$ 2500

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Thank you!

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Like it? Find more:

AMERICA | Buenos Aires office

+54 911 4526 4883

Francisco J. Gutiérrez de Arrechea

Co-Founder & Partner

[email protected]

EUROPE | Madrid office

+34 617 321967

Mónica Muñoz García

Co-Founder & Partner

[email protected]

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