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    What is an

    ERP(Enterprise Resource Planning)

    An Introduction to ERP

    BY

    Ahsan ul Haq, IT Consultant

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    Computer Applications:

    Overview

    Three ways of classifying

    According to organization level of users

    According to functional area

    According to type of problem

    Types of applications

    Transaction

    Reporting

    Simulation, Modeling

    Office

    Expert System

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    According to managerial levels

    Executive IS

    Long term

    Future

    Summarized

    External

    Operational IS Day to day

    Historical

    Detailed Internal

    Exec

    Middle

    Operational

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    Evolution of ERP Apps.1960S:

    Inventory Systems: Economics Order Quantity (EOQ)

    A reactive approach of Inventory management based on ordering cost & Inventory

    carrying cost.

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    Evolution of ERP Apps. Contd.

    1970S: Material Requirement Planning (MRP)

    A proactive approach of Inventory Management.

    Explodes end product demand

    From Master Production Schedule (MPS)

    On product structure. Bill of Material (BOM)

    Generates a detailed schedule of Purchase orders or

    productions orders based on inventory on hand

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    1980s: Manufacturing Resource Planning. MRPII

    Effective planning of all manufacturing resources

    Operational planning in units.Financial planning in dollars or rupees

    Simulation capability to answer what if questions.

    Integrated manufacturing functions

    Business Planning.

    Production Planning.

    Master Production Scheduling, Material Requirement Planning.

    Capacity Requirements Planning and executive system on priority.

    Outputs of manufacturing systems integrated with

    Business plan, purchase commitments, shipping, budget, Inventory

    production, etc.

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    ERP Evolution

    1990: Enterprise Resource Planning

    MRP-II extended to cover other areas:

    Engineering

    Finance

    Human Resources

    Projects Management

    SCM

    CRM etc.i.e. the complete set of activities within any business enterprise

    hence the term ERP (Enterprise Resource Planning)

    Needs

    Overcome shortcomming of MRP-II

    Integrate process automation toolsIS should not be limited to Manufacturing organizations only.

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    Summary of ERP Evolution

    The focus of manufacturing systems in the 1960's was onInventory control. Most of the software packages then were

    designed to handle inventory based on traditional inventory

    concepts.

    In the 1970's the focus shifted to MRP (Material Requirement

    Planning) systems, which translated the Master Schedule, built

    for the end items into time-phased net requirements for the sub-

    assemblies, components and raw materials planning and

    procurement.

    In the 1980's the concept of MRP-II (ManufacturingResources Planning) evolved which was an extension of MRP to

    shop floor and Distribution management activities.

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    Summary of ERP Evolution (Cont)

    In the early1990's, MRP-II was further extended to cover areas

    like Engineering, Finance, Human Resources, Projects

    Management etc i.e. the complete gamut of activities within any

    business enterprise. Hence, the term ERP (Enterprise Resource

    Planning) was coined.

    In addition to system requirements, ERP addresses technologyaspects like client/server distributed architecture, RDBMS,

    object oriented programming etc .

    ERP Systems solutions address broad areas within any

    business like Manufacturing, Distribution, Finance, ProjectManagement, Service and Maintenance, Transportation etc. A

    seamless integration is essential to provide visibility and

    consistency across the enterprise.

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    Some of the modules of an ERP

    Sales & Marketing Accounts Payable/Receivable

    Master Scheduling Accounts, budgeting, financialMaterial Requirement control

    Planning Logistics

    Capacity Requirement Costing

    Planning Maintenance

    Bill of Materials Assets Management

    Purchasing Quality Management

    Shop floor Control SCM

    WIP CRM

    Financial Management Project costing management

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    oUnderstanding ERP

    ERP is a process-oriented software

    Makes everyone aware of overall transaction flow and mutual

    dependencies.

    Removes processes from the realm of informality , adhocracy and

    anarchy

    Acts as a buffering ram that knocks down castle walls

    Integration in the official defining characteristics of ERP

    of functions and tasks into processesseamless interface across time and space

    shared real-time and consistent data

    between processes and ultimately, between companies

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    Definition of ERPSoftware solution that addresses the enterprise

    needs taking the process view of an organization

    to meet the organizational goals tightly integrating

    all functional areas of an enterprise.

    40-60 modules covering the entire range of

    business functional areas.

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    Enterprise Resource Planning (ERP)

    ERP is a packaged business software system that allow

    companies to:

    automate and integrate the majority of their businessprocesses

    share common data and practices across the entire

    enterprise

    produce and access information in real-time

    environment

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    Enterprise Resource Planning (ERP) (Cont..)

    ERP (Enterprise Resource Planning) is an industry term for the

    broad set of activities supported by multi-module application

    software that help a manufacturer or other businesses to manage

    its important parts like product planning, parts purchasing,

    maintaining inventories, interacting with suppliers, providing

    customer service, and tracking orders.

    ERP can also include application modules for the finance and

    human resources aspects of a business. Typically, an ERP system

    uses or is integrated with a relational database managementsystem. The deployment of an ERP system can involve

    considerable business process analysis, employee retraining, and

    new work procedures.

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    Enterprise Resource Planning (ERP) (Cont.)

    Studies show that 70% of Fortune 1000 firms have or will soon

    install ERP systems, which will boost the global ERP market

    from $15 billion now to $50 billion over the next five years.

    ERP applications make up the largest portion of Information

    Technology budgets. 39% of large companies and 60% of

    smaller companies are deploying ERP systems. The expected

    annual growth rate for the ERP market over the next 5 years is

    37%.

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    Principal ERP VendorsSAP

    Oracle

    SAP founded in 1972 by 5 former IBM engineers, is the biggest

    of the group. SAPs software is R/3 and is designed to help

    organize manufacturing processes and accounting. SAP also

    offer modules for logistics and human resources. Recently, SAPhas expanded its product line by including supply chain

    management, sales-force automation and data warehousing

    software.

    Oracle has been selling ERP applications designed to work withits databases since 1987. Oracle sells most of its applications to

    manufactures and consumer goods companies, making them a

    direct competitor with SAP.

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    Advantages of ERP

    The benefits accruing to any business enterprise on account of

    implementing are unlimited. According to the companies likeNIKE, DHL, Tektronix, Fujitsu, Millipore, Sun Microsystems,

    following are some of the benefits they achieved by

    implementing ERP packages:

    Accounts Payable personnel increased control of invoicing

    and payment processing and thereby boosting their

    productivity and eliminating their reliance on computer

    personnel for these operations.

    Reduce paper documentsby providing on-line formats for

    quickly entering and retrieving information.

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    Improves timeliness of informationby permitting, posting daily

    instead of monthly.

    Greater accuracy of information with detailed content, better

    presentation, fully satisfactory for the Auditors.

    Improved Cost Control

    Faster response and follow up on customers

    More efficient cash collection, say, material reduction in delay in

    payments by customers.

    Better monitoring and quicker resolution of queries.

    Helps integrate multiple sites and business units

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    Enables quick response to change in business operations and

    market conditions.

    Helps to achieve competitive advantageby improving its

    business process.

    Improves supply-demand linkage with remote locations and

    branches in different countries.

    Provides a unified customer database usable by all applications.

    Improves information access and management throughout theenterprise.

    Incorporates improved, redesigned best processes

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    Disadvantages of ERP

    is very expensive to purchase, and even more costlyto customize

    requires major changes in the company and its

    processes to implement

    is such a complex program that many companiescannot adjust to it

    involves an ongoing process for implementation,

    which is often never completed

    expertise in ERP is limited, with staffing an ongoingproblem

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    ERP Systems -- Implementation

    The success of an ERP solution depends on how quick thebenefits can be reaped from it.

    This necessitates rapid implementations which lead to

    shortened ROI periods. Traditional approach to implementation

    has been to carry out a Business Process Re-engineering

    exercise and define a ``TO BE'' model before the ERP system

    implementation.

    This led to mismatches between the proposed model and the

    ERP functionality, the consequence of which was

    customizations, extended implementation time frames, highercosts and loss of user confidence.

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    ERP Systems -- Implementation

    When a company determines that it would benefit fromestablishing an ERP system, most enter the process without first

    planning the implementation of the new system, or even

    determining if what they intend to implement will add value

    where value is needed most.

    The first step in ensuring a good fit between the organization and

    the new information technology that will be used, is for managers

    to ask and find concise answers as to the nature of the type of

    information technology being used in their industry. Forexample:

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    ERP Systems -- Implementation

    What type of strategies are being used by industry leaders toincrease value?What type of information systems are being

    used and how?

    What type of changes to the industry are being predicted, and

    how are firms already successfully managing information

    technology pertaining for these upcoming changes?

    What are the strategic opportunities to be gained by introducing

    an ERP system and are these opportunities applicable to the

    organization in question?

    Will new systems need to be developed to meet the needs of theindustry or are current software applications adequate?

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    Critical Success Factors for Implementation

    First and foremost is the top management commitment. The

    large investments needed to implement ERP ensure that the

    decisions are invariably taken at the top management level. It

    is fortunate, but not sufficient. This ensures top management

    involvement, but it is not tantamount to top management

    commitment.To be successful, the ERP team must consist of your "best"

    people, not those that "can be spared" during the project team.

    The management commitment involves the management of

    change. ERP is likely to turn the organization "upside down"unleashing lots of energy from vested interests.

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    ERP Systems - The Future

    The Internet represents the next major technology enabler, which

    allows rapid supply chain management between multiple operationsand trading partners. Most ERP systems are enhancing their products

    to become "Internet Enabled'' so that customers worldwide can have

    direct to the supplier's ERP system.

    ERP systems are building in the Workflow Management functionallywhich provides a mechanism to manage and control the flow of work

    by monitoring logistic aspects like workload, capacity, throughout

    times, work queue lengths and processing times.

    Recognizing the need to go beyond the MRP-II and ERP vendors are

    busy adding to their product portfolio. BAAN for example has alreadyintroduced concepts like IRP (Intelligence Resource Planning), MRP-

    III (Money Resources Planning).

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    Core Sub System of ERP

    Sales and Marketing

    Master Scheduling

    Material Requirement Planning

    Bill of MaterialsPurchasing

    Shop Floor Control

    Accounts Payable / ReceivableLogistics

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    ERP & BPR

    in-depth business process re-engineering (BPR) study to bedone before taking up ERP

    BPR brings out deficiencies of the existing system

    BPR attempts to maximize productivity through re-structuring

    and re-organizing the human resource as well as the divisionsand departments in the organization

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    Finance &

    Accounts

    Production &

    Material Management

    Human

    Resource

    ShippingCentralized ERP Database

    Software & Servers

    Example of an ERP System

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    OracleApplication

    Front Office FinancialHuman

    Resource

    Supply

    ChainManufacturing

    General Ledger

    Assets

    Receivable

    Payable