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Introduction to SAP ERP
Abstract
This teaching material is intended to explain how the
fundamental business processes interact with SAPERP in the functional areas of Sales and Distribution,Materials Management, Production Planning,Financial Accounting, Controlling, and Human CapitalManagement.
SAP University Alliances
Version 1.0
Authors Stephen Tracy
Bret Wagner
Stefan Weidner
(revised Paul Hawking)
ProductSAP ERP 6.0
Global Bike Inc.
LevelBeginner
FocusCross-functional integration
SD, MM, PP, FI, CO
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Introduction to ERP systems and SAP
Financial Accounting
The Global Bike Company
Sales and Distribution
Materials ManagementProduction Planning
Sales and Distribution
Controlling
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SAP ERP What is an Enterprise Resource Planning System?
• An ERP System can be defined as a
“modularised, integrated, real time
information system with broad functional
scope responsible for the processing and
management of business transactions”(Hawking 2005)
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SAP ERP
Operations
Operational
Management
Executive
Management
Middle
Management
Finance SalesDistribution Production HumanResources
ERP System Drivers
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SAP ERP
Executive
Management
Middle
Management
Operational
Management
Operations
Finance SalesDistribution Production HumanResources
ERP System Drivers
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SAP ERP
Executive
Management
Middle
Management
Operational
Management
Operations
FinanceSales
&
Distribution
Production HumanResources
ERP System Drivers
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SAP ERP
Executive
Management
Middle
Management
Operational
Management
Operations
FinanceSales
Distribution Production HumanResources
ERP System Drivers
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SAP ERP Example: Core Business Solution Landscape
Customer Systems
Supply
Chain
Management
Warehouse
Management
Systems
Ordering
Transport
planning
System
System of Customer
System of
Carrier
Delivery
Note
Stock
Transfer
Order
Shipment
Goods
Issue
Carrier
Selection
UpdateShipment
Status
Shipment
Plan
Replenishment
Configure
Vehicle
Loads
Request
Accept?
No / Yes
Schedule
Replenishment
Request
to change
sales order
any time
Appointment
In transitReceive
Order
Invoice Invoice
140 different
EDI and ALE
interfaces
CRM
Pricing
Conditions
Promotion
Conditions
Sales
Order
External ABarcode
Reader
in n small
warehouses
1SalesOrder
4
5
6
3
2
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SAP ERP ERP Drivers
Note: Based on multiple answers per respondent
6%
10%
11%
12%
15%
15%
19%
20%
21%
24%
26%
27%
37%
42%
0% 5% 10% 15% 20% 25% 30% 35% 40% 45%
Unable to Support Growth
Inconsistent Processes
Obsolete Systems
Difficult to Integrate Acquisitions
Business Becoming Global
Unable to Implement New Business Strategies
Business Processes or Systems Not Integrated
Complex, Ineffective Business Processes
Not Responsive Enough to Customers
Cost Structure Too High
Poor Quality/Visibility of Info
Poor/Uncompetitive Performance
Disparate Systems
Systems Not Y2K Compliant
P r o g r a m M
o t i v a t i o n
% Respondents
Source: Deloitte Consulting and Benchmarking Partners
(Based on a study of 62 companies that have gone live with an ERP system)
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SAP ERP Enterprise Resource Planning Systems (ERP)
• ERP systems are the result of business processengineering.
• They are information systems that facilitate theflow of information between all functions within a
business.• They organise and execute the millions oftransactions that are fundamental to many largebusinesses.
• One huge database for storing transaction data.• Eliminate many of the existing legacy systems.
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SAP ERP ERP Characteristics
• Links all business processes automatically
• Reduce inter-processing time (transactionsoccur one time at the source)
• Maintain an audit trail of all transactions• Utilises a common database
• Perform internal conversions automatically (tax,foreign currency, legal rules for payroll)
• Improve customer service by putting data at thefingertips of employees
• Involve employees in the entire functional cycle
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SAP ERP ERP Evolution
1970s
AR
AP
GLPayroll
FMIS
HR
MRP11
DistributionScheduling
Planning
MRP
EDI
ERP
SCM
e-CommerceSFA
CRMe-business
ERP
1980s 1990s 2000s
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SAP ERP
Executive
Management
MiddleManagement
Operational
Management
Operations
Finance
Sales
&
Distribution
Production
Human
Resources
ERP System
Enterprise
Resource
Planning
System
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SAP ERP ERP Benefits
0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%
On-Time Delivery
Supplier Managment
Transportation/Logistics
Maintenance
Financial Close Cycle
Order Management/Cycle Time
Procurement
Revenue/Profit
Cash Management
IT Cost Reduction
Productivity Improvements
Personnel Reductions
Inventory
T a n g i b l e
B e
n e f i t s
% Respondents With Measurable Results
Anticipated
Actual
Time-based
benefits have
exceeded original
expectations
Source: Deloitte Consulting and Benchmarking Partners
(Based on a study of 62 companies that have gone live with an ERP system)
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SAP ERP SAP R/3: Order Entry IBM Storage
Benchmarks - 110 days after production
Enter pricing data into system
Check customer credit upon order
Enter customer order in system
% Manual order/ship to total # of orders/ships
Generate customer invoice after ship
Respond to customer billing inquiry
Ship evaluation unit from customer request
Ship repair/replacement part
Credit returned drive
Obtain commit date for customer order
Unconstrained SJ manufactured drives
Allocated; non-SJ manufactured drives
Focus Area
9/1/93
Cycle Time
5 - 80 Days
15 - 20 Minutes
30 Minutes
75%
2 - 23 Days
15 - 20 Minutes
3 - 30 Days
3 - 44 Days
1 - 5 Months
2 Hrs -
3 Weeks
Reengineered
Target 10/1/93
SAP
Performance
01/20/95
5 Minutes
Automatic
5 Minutes
0%
1 Day
Real Time
2 Days
2 Days
5 Days
Real Time
5 Minutes
Automatic
15 Minutes
0%
8 Hours
Real Time
2 Days
3 Days
10 Days
Real Time
2 Hrs-3 Weeks
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SAP ERP Toyota’s Benefits
Current
Future
TOPS
POST
EXCEL
Systems
ERPPOST
ERPPOST
ERP ERPALC
ERP ERP ERP ERP ERP
POST
BSS
VTS
VOS
BSS
ALC
VTS
BSS
VTSVTS
VTS
MSAMSA VTS
Benef i ts Lead-
time
Flexi-bility
Cost
Lean
Org.
CreateSales
/Prod’n
Plan
Final
Prod'n
Schedule
Create
Sales
Order
Complete
Finished
Vehicle
Enquiry on
Vehicle
Status
Complete
Delivery to
Dealer
CreateInvoice to
Finance
Company
PaymentFrom
Finance
Company
CreateRetail
Delivery
Record
= No Change = Improvement
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SAP ERP Benefits Achieved
Davenport 2003
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SAP ERP ERP Implementation Budget
Design andimplementation
Software
Trainingand
change management
Hardware
Datacleansing
35%
35%
10%
10%
10%
Hammer 20000
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SAP ERP Lifecycle of ERP Implementations
0% 10% 20% 30% 40% 50% 60%
Funding Over
Benefits Realized
Legacy Turned Off
Capabilities Realized
Stabilization Achieved
Go Live
Never Complete
D e f i n i t i o n
o f C o m p l e t e
% Respondents
Note: Based on multiple answers per respondent Source: Deloitte Consulting and Benchmarking Partners(Based on a study of 62 companies that have gone live with an ERP system)
1%
3%
10%
16%
19%
34%
49%
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SAP ERP WHY Study ERP Systems
• Diffused many “best
practices”
• Changed the nature
of informationsystems function
• Changed the nature
of jobs in all functional
areas
• Costs are high
• Affects most majorcorporations
• Affects competitor
behaviour • Affects businesspartners requirements
• Changed the nature
of consulting firms• A tool for
reengineering
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SAP ERP Systems Applications and Products
• SAP AG in 2005 revenues: € 8.5 billion
– 35,873 SAP employees (Dec, 2005)
• 40,000 customers run SAP with over 100,000
installations in 80 countries
• More than 10 million users worldwide
– Biggest company > 300,000 users
– Smallest company < 50 users
• ~ 250 million lines of code
• More than 1,600 partners
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SAP ERP Analyst Rankings
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SAP ERP SAP Revenue
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SAP ERP SAP R/3 American Customers (Curran and Kellar 1998)
• 6 out of top 10 Fortune 500 companies
• 7 out of the top 10 most profitable companies
• 7 out of the top 10 pharmaceutical companies
• 7 out of the top 10 computer companies
• 7 out of the top 10 petroleum companies
• 7 out of the top 10 electronics companies• 7 out of the top 10 chemical companies
• 7 out of the top 10 food companies
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SAP ERP Generic Solution Map – SAP NetWeaver
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SAP ERP Detailed cascaded view
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SAP ERP SAP ECC
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SAP ERP SAP ECC
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SAP ERP SAP ECC
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SAP ERP SAP ERP
Then• Works with relational databases
• 8,900 relational tables
• 15,000 reports• 12,000 screens
• most users only interact with 10 screens
Now
• 37,000 tables
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SAP ERP R/2 Realtime 2
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SAP ERP R/3 Realtime 3
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SAP ERP SAP R/3 Enterprise
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SAP ERP SAP ERP 2005 (ECC)
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SAP ERP SAP ERP 2005
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SAP ERP SAP ERP 2005
SAP ERP
Accounting,
Corporate
Governance,
Financial Supply
Chain,Management
accounting,
SEM, Financial
analytics,
Workforce
analytics,
Operationsanalytics,..
Employee
Relationship,
Lifecycle and
transaction, SAP
e-recruitment,SAP Learning,
…
Travel,
EH&S,
Incentives &
Commissions,
Real Estate, ..
Analytics
HCMCorporateServices
FinancialsmySAP
CRM
mySAP
SRM
mySAP
PLM
mySAP
SCM
Order to cash,Internet Sales
Procure to Pay,
Self-Serviceprocurement,MRO
Design toManufacture
Planning,Make-to-XXX,Dock todispatch
O p e r a t i o n s
Marketingcampaign,Opportunity &Contact, CIC
Strategic
sourcing, Auctioning
Auditmanagement
Coll. demandplanning, Global ATP, SNP, cHub,..
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SAP ERP Product Lifecycle Management
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SAP ERP Supplier Relationship Management
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SAP ERP Supply Chain Management
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SAP ERP Supply Network Planning
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SAP ERP Customer Relationship Management
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SAP ERP Customer Relationship Management
Who are your
most profitable
customers?
How can you attract
more customers
like them?
How do you determine
which customers you
want to acquire or
retain?
How can you efficiently
focus your resources
on the most desirable
customers?
Do you really know which
product your best customers
buy and how they respond to
your promotions and
campaigns?
What are your customers‘
priorities and
preferences?
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SAP ERP
Change Request
Management
SAP Solution Manager –Scenarios
Service Desk
Solution Monitoring
Upgrade of
SAP solutions
Implementation of
SAP solutions
CORE
USINESS
PROCESSES
Delivery of SAP Support Services
Root Cause Analysis
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SAP ERP Industry Solutions
* Available only in mySAP ERP 2004 – not planned for mySAP 2005
Available for mySAP ERP 2004 Available for SAP R/3
SAP for Aerospace and Defense SAP for Healthcare
SAP for Apparel and Footwear* SAP for Higher Education & ResearchSAP for Automotive SAP for Insurance
SAP for Banking SAP for Media
SAP for Beverages SAP for Mining
SAP for Chemicals SAP for Oil & Gas
SAP for Consumer Products SAP for Telecommunications
SAP for Defense and Security SAP for Utilities
SAP for Engineering, Construction & Operations
SAP for Global Trade Management
SAP for High Tech
SAP for Industrial Machinery & Components
SAP for Life Sciences
SAP for Logistics Service Providers
SAP for Mill Products
SAP for Oil & Gas - JVA
SAP for PharmaceuticalsSAP for Postal Services
SAP for Professional Services
SAP for Public Sector
SAP for Railway Services
SAP for Retail
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SAP ERP Integration Solutions - NetWeaver
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SAP ERP Small to Medium Enterprise Solutions
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SAP ERP SAP Key Business Elements
Organizational Unit
Master Data
Transaction
Document
Report
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SAP ERP Definition
• In the SAP System, organizational elements form
structures that represent the legal and
organizational views of a company. These viewsinclude: accounting, manufacturing planning and
execution, materials management, and sales and
distribution.
In summary, the organizational elements and theirstructures form the framework in which all business
transactions are processed.
Definition of Organizational Elements:
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SAP ERP Enterprise Structure Terminology
SAP
EnterpriseEnterprise
WarehousesWarehouses
DepartmentDepartment DivisionDivisionBusiness
Area
Business
Area
Client
CompanyCode
Plant
StorageLocations
SalesOrganization
Division
CompanyCompany SubsidiarySubsidiary
Sales
Organization
Sales
Organization
FactoryFactory
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SAP ERP Definition of Client
• Highest Hierarchical Level in SAP(e.g. a corporation)
• Can be Used to Differentiate between a Development, Quality Assurance, and Production System within R/3
• All Areas of an Organization that are to be Integrated into the SAP
R/3 Production System should be Included under one Client
• Common Set of Rules primarily for external reporting
– Common Tables
– Common Master Files
– Common Data Bases
• Standardized Data Common Across the Client
– a vendor number and name (vendor master data) – a customer is common across the client
– a general ledger number and description
– a material number and description
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SAP ERP Clients in Implementation
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SAP ERP Master Data-Customer Master
Master Data
(Customer Master Data)
General Data
(cross-enterprise)
Sales Data
(only sales-
relevant data )
Financial
Accounting
Data
(only relevant for
company code)
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SAP ERP Master Data: Material Master
Engineering/
Design
Engineering/Engineering/
DesignDesign
Materials
Planning
MaterialsMaterials
PlanningPlanning
Stock in
Plant/Storage
Stock inStock in
Plant/StoragePlant/Storage
PurchasingPurchasingPurchasing
Financial
Accounting
FinancialFinancial
AccountingAccounting
StorageStorageStorage
CostingCostingCosting
Work
scheduling
WorkWork
schedulingscheduling
ForecastingForecastingForecasting
SalesSalesSales
ClassificationClassificationClassification
Warehouse
management
WarehouseWarehouse
managementmanagement
A BXX XX
Material Master Record
Definition:
The material masteris a central data object
in the SAP R/3 System.
It represents
raw materials,
supplies,
expendables,
semi-finished goods,
products,
production resources
and tools
Material Master Record
Definition:
The material masteris a central data object
in the SAP R/3 System.
It represents
raw materials,
supplies,
expendables,
semi-finished goods,
products,
production resources
and tools
Views of the Material Master
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SAP ERP Transaction-Using Master Data
Material Master Material Master
Customer Master Customer Master
Item
10
20
Material
HD-1300
P-103
Quantity
1
2
Ordering Party 1xxx
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SAP ERP Transaction-Using Organisational Units
Material
Master
Material
Master
Customer
Master
Customer
Master
Ordering Party 1xxx
Company CodeCompany Code
Sales
OrganizationSales
Organization
DivisionDivision
PlantPlant
Storage
Location
Storage
Location
Sales Document
Item
10
20
Material
HD-1300
P-103
Quantity
1
2
DistributionChannel
Distribution
Channel
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Introduction to ERP systems and SAP
Financial Accounting
The Global Bike Company
Sales and Distribution
Materials Management
Production Planning
Sales and Distribution
Controlling
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SAP ERP
Global Bike Inc.
Abstract
This material explains the company on
which the introduction material is based
on. It describes its enterprise structure in
detail.
SAP University Alliances
Version 1.0
Authors Stephen Tracy
Bret Wagner
Stefan Weidner
ProductSAP ERP
LevelBeginner
Focus
Global Bike Inc.Integration
Gl b l Bik I t d
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SAP ERP Global Bike Incorporated
• Company in the bicycle business
• Initially buys and re-sells different lines of
bicycles
• Sells to both wholesale and Internet –
procure and distribute
• Later acquires a production facility to
manufacture its own product – produce
and distribute
C B i P
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SAP ERP Core Business Processes
Global Bike Inc.
• Sell – Sales and Distribution (SD)
• Buy – Procurement (MM)
• Plan – Production Planning (PP)
• Make – Manufacturing Execution (PP)
• Track – Financial Accounting (FI)• Track – Controlling (CO)
T A h f L i
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SAP ERP Two Approaches of Learning
• Standard Training
– Level 1: Introductory
– Level 2: Business processes
– Level 3: Configuration
• Business Process Integration Approach
– Cross functional
– Understand business processes and their
relationship to SAP's organizational structure
– Highlight integration/configuration
E t i St t (Gl b l Bik I )
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SAP ERP Enterprise Structure (Global Bike Inc.)
Plant
Client
Chart of
Accounts
Company
Code
Fiscal Year
Variant
Credit Control
Area
PurchasingOrganization
Purchasing
Group
Shipping
Point
Sales
Organization
Distribution
ChannelDivision
Sales Area
Controlling
Area
SL10 SL20
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Sales and Distribution (SD)
S l P
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SAP ERP Sales Process
Pre -Sales ActivitiesPre -Sales Activities
Sales Order
Processing
Sales Order
Processing
Inventory
Sourcing
Inventory
Sourcing
ShippingShipping
BillingBilling
Invoice
PaymentPayment
S l P P S l
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SAP ERP Sales Process – Pre-Sales
• Pre-Sales is responsible for establishing andmaintaining customer relationships
• Pre-Sales activities could include:
– Creating and tracking customer contacts
– Mailing campaigns – Answer customer questions received by fax email etc.
– Inquiries
– Quotations
• Pre-sales information to plan and evaluate yourmarketing and sales strategies and as a basis for
establishing long term business relationships with
your customers
SAP ERP S l P S l O d P i
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SAP ERP Sales Process – Sales Order Processing
• Employees in the company take orders
through a variety of mediums. – Phone
– Fax
– Internet
• Standard Order usually contains: – Customer and material details
– Pricing conditions for each item
– Delivery dates and quantities
– Shipping information
– Billing information
SAP ERP Sales Process Procurement
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SAP ERP Sales Process – Procurement
• In this process in Sales and Distributionyou can:
– Check the availability of ordered goods and
– Publish the demand in material management.
• Materials Management (MM) organises and monitorsthe procurement process. This includes:
– Inhouse produced goods
– Externally produced goods
:
SAP ERP Sales Process Shipping
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SAP ERP Sales Process – Shipping
• Shipping process begins when
a delivery document is created.
• The delivery document controls shipping
sub process:
– Creating outbound deliveries
– Picking
– Packing
– Posting goods issue
• Data from the sales order is copied to
the delivery document
SAP ERP
Sales & Distribution Delivery
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SAP ERP
..........................
..........................
..........................
. . . . . . .
. . . . . . .
Warehouse
• Manual Packing
• Shipping papers • Goods issue
Sales
order
• Picking
• Updating inventory
• Updating general ledger
Delivery
document
• Creating delivery
documents
..........................
..........................
..........................
. . . . . . .
. . . . . . .
..........................
..........................
..........................
. . . . . . .
. . . . . . .
Sales & Distribution – Delivery
SAP ERP Sales Process Billing
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SAP ERP Sales Process – Billing
• When you create a billing document, datais copied from the sales order and the
delivery document to the billing document
• Billing supports:
– Creating invoices for deliveries and services
– Creating credit and debit memos
– Canceling previously posted billing documents
– Automatically transferring billing document datato accounting
to
Invoice
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SAP ERP Sales Process Payment
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SAP ERP Sales Process – Payment
• The payment process is part
of the the financial accounting module.
• Payment process supports:
– Posting payments against invoices
– Reviewing differences
SAP ERP
Sales & Distribution End to End Processes
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SAP ERP
MM
AA
TT
EE
RR
II
AA
LL
SS
MM
AA
NN
AA
GG
EE
MM
EE
NN
TT
Pre-SalesPre-Sales
Sales Order Sales Order
ProcessingProcessing
DeliveryDelivery
BillingBilling
Customer payment/Customer payment/Financial AccountingFinancial Accounting
PickingPicking
Accounts
Receivable
Accounts
Receivable
Inventory SourcingInventory Sourcing
ContractContract
SS
AA
LL
EE
SS
II
NN
FF
OO
RR
MMAA
TT
II
OO
NN
SS
Y YSS
TT
EE
MM
InvoiceInvoice
Order Order
QuotationQuotation
DeliveryDelivery Goods IssueGoods Issue
Material Stock
Account
Material Stock
Account
Sales & Distribution – End to End Processes
SAP ERP Enterprise Structure
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SAP ERP Enterprise Structure
• Defining your organizational structure in
SAP System is an important step. It
requires thorough analysis of how your
organization wants to run your business.
Shipping
Enterprise StructuresinSales andDistribution
Pre-Sales Activities
SalesOrder Processing
Procurement
Payment
Billing
Invoice
SAP ERP Organisational Units
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SAP ERP Organisational Units
DocumentRR / / 33ll Company codeCompany code
ll Sales AreaSales Area
Sales organizationSales organization
DistributionDistribution channelchannel
DivisionDivision
ll PlantPlant
ll Storage locationStorage location
ll shipping pointshipping point
SAP ERP Organisational Units Company Code
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SAP ERP Organisational Units – Company Code
• Legal entity and independent accountingunit
• At company code level you create:
– balance sheets required by law
– profit and loss statement
Company code
SAP ERP Organisational Units – Sales Organisation
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SAP ERP Organisational Units – Sales Organisation
• A sales organization is responsible for:
– distributing goods and services
– negotiating sales conditions
– products liability and recourse
• A sales organization is uniquely assigned to acompany code.
• A company code can have more than one sales
organisation
• In sales statistics, the sales organization is the
highest summation level.
Sales organization
SAP ERP Organisational Units – Distribution Channel
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SAP ERP Organisational Units – Distribution Channel
Distribution Channel is:
• A means for sales materials to reach the
customer
• Represents the companies strategy to distribute
products and service to customers – Wholesale trade
– Retail trade
– Internet trade
• A sales organisation must
have at least one
distribution channel
Sales organization
DistributionChannel1 DistributionChannel2
SAP ERP Organisational Units – Division
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SAP ERP Organisational Units – Division
• A division is used to group materials andservices
– For example a product line (motor cycles,
services, spare parts)
• A sales organisation can have several
divisions but requires at least one
Sales organization
Division 1 Division 2
SAP ERP Organisational Units – Sales Area
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SAP ERP Organisational Units – Sales Area
• A sales area is a combination of the sales
organization, distribution channel, and division. Itdefines the distribution channel a sales
organization uses to sell products from a certain
division.
Salesorganization
Distributionchannel
Division
2 Retail trade
2 Motorcycles 3 Computers 3 Computers
5 Internet
2 Berlin
1 Pumps
1 Wholesaletrade
2 Motorcycles
1
2
2
1
2
3
1
5
3
2
1
2
2
1 Frankfurt
1
1
Salesareas
SAP ERP Organisational Units – Plant and Storage Locations
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SAP ERP Organisational Units Plant and Storage Locations
• A plant location is where material stock is kept.
• Can be used in all areas of logistics – Materials Management – where stock is stored
– Production Planning – a manufacturing facility
– Sales Distribution – where material and services are
distributed from (corresponds with a distribution centre)
(Delivering) plant
Storage location
ABBC
B
11
Plant 1 Plant 2
21
22
Plant 3
SAP ERP Organisational Units – Shipping Point
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SAP ERP Organisational Units Shipping Point
• The shipping point is the highest-level organizational unit
of shipping that controls your shipping activities.• Each outbound delivery is processed by one shipping
point.
• The shipping point can be a loading ramp, a mail depot,
or a rail depot. It can also be, for example, a group ofemployees responsible (only) for organizing urgent
deliveries.
• The shipping point is assigned to one or more plants.
Plant 2
shipping point
Plant 2
shipping point
SAP ERP Customer Master
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SAP ERP
General data
Sales & Distribution data
Company code data
Customer Master • The customer master contains all customer-related data
necessary for processing orders, deliveries, invoices, and
customer payments.
• Customer master information is shared between the
accounting and sales and distribution departments.
• The customer master groups data into categories:
general data, sales and distribution data, and company
code data.
SAP ERPMaster Data in Sales & Distribution –
C t M t & B i P t
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SAP ERP
Customer master records can be defined as business
partners. The following four partners are mandatory in the
sales order:
Customer
Master
Ship-to party
Payer Bill-to party
Sold-to party
Customer Master & Business Partners
SAP ERPMaster Data in Sales & Distribution –
C t M t
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SAP ERP
General
Data
Sales Area
Data
Company Code
Data
Customer Master
SAP ERP Customer Master
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SAP ERP
Classification
Operating Figures
Sales Prospecting
Account Control
Tax Information
Reference Data/Area
Control Data
Address
CommunicationAddress
View Field Groups
Marketing
General
Data:
Customer Master
SAP ERP Customer Master
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Name
Telephone
Department
Contact
Person
Unloading PointCustomer Factory Calendar UnloadingPoints
View Field Groups
Payment
Transactions
Bank Details
Payment Transactions
General
Data:
Customer Master
SAP ERPCustomer Master
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View Field Groups
Account ManagementInterest Calculation
Reference Data
AccountManagement
Payment Data
Automatic Payment Transactions
Payment Advice Notes
Payment
Transactions
Export Credit InsuranceInsurance
Dunning Data
Correspondence
Payment Notices ToCorrespondence
CompanyCode Data:
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SAP ERP Customer Master
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Partner FunctionCustomer Number
Category
TypeOutput
View Field Groups
Partner Function
Sales and
Distribution
Data:
SAP ERP Material Master
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The material master contains all data required todefine and manage material. It integrates data from
engineering, manufacturing, sales and distribution,
purchasing, accounting, and other departments.
The material master is used as a source of data for
sales order processing throughout the customer order
management cycle.
General data
Purchasing data
Accounting data
Sales data
Manufacturing data
(etc.)
SAP ERP Pricing Master
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Conditions
(PR00)
Price list Material price
Customer-specific
Other
Prices
Customer (K007)
Material Price group
Material pricing group
Customer/Material pricing group
Customer/Material group (K030)
Others
Discounts/surcharges
Pricing is carried out automatically based on predefined prices,discounts, and surcharges.
Pricing Master
SAP ERP SD Master Data
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SD Master Data
Customer Master
Material Master
Sales Condition
SAP ERP Business Process Flow in SAP
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InvoiceDeliveryOrder
Document flow of a sales document
Order 900
. Delivery 80000459
. . Picking request 17951109
. . GD goods issue: delvy 49001828
. . Invoice 90000333
. . . Accounting document 100000276
Payment
Sales documents represent transactions in the system.
They form a chain of related documents.
The entire chain of documents creates a document flow.
The system copies data from one document into another to reduce dataentry and make problem resolution easier.
SAP ERP Incompletion Log
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p g
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Organisational Units
Sales and Distribution Process
Master Data
Internet and Sales
Reporting
SAP ERP Reporting in Sales and Distribution
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p g
Information sources in Sales and
Distribution
l Lists and reports
online lists and online reporting
worklists
document flow
l Sales Information System
information structures
standard analyses
List / worklist
SAP ERP Sales Information Systems
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y
SAP ERP Lists and Reports
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p
SAP AG 1999
l Online lists
provide data from documents
display documents, for example,
– for a customer or a material
– with a specific status
allow you to review and changedocuments
Backorders
Openquotations
l Worklists
display work that needsto be processed
allow you to organize tasks into efficient
work units
Delivery list
Billing due list
SAP ERP Document Flow
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InvoiceOutbound
Delivery
Standard
order
Accounting
document
Standard order 6839
. Outbound delivery 80002832
. . WMS transfer order 482
. . GD goods delivery: delvy 4900001537
. . Invoice 90005371
. . . Accounting 100001276
Document