Enterprise Manager Grid Control Moments of Truth_Laura Steacy

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    Enterprise Manager Grid Control:

    THE JOHNS HOPKINS UNIVERSITYAPPLIED PHYSICS LABORATORY

    O R AC LE O P E N WO R LDS E P T E M B E R 2 0 10

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    Agenda

    Back round for Case Stud

    Common Challenges

    Enterprise Manager SolutionsDiscovery and Monitoring

    Administration

    Patching (and Provisioning as time permits)

    oments o rut

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    Background for Case Study: APL

    Division of the Johns Ho kins Universit with ~ 00

    employees (68% engineers and scientists)

    - - ,development

    or o o o more an programs sponsore pr mar yby Department of Defense, Homeland Security, NSA andNASA, as well as R&D

    Speaker is Application Admin and DBA for IT, supportingenter rise services. Technical Lead for Oracle Databasesand Enterprise Manager Grid Control (EMGC)

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    Background for Case Study: APL Infrastructure

    A lications: COTS and custom

    Middleware: OAS, WebLogic, Apache, IIS

    Databases: SI 9.2, 10.2, 11.1, 11.2 RAC/DG

    Hosts: Solaris, Linux, Windows

    a ageme ac : ag o c , u g,Configuration Mgmt, Provisioning, ACP, AMP

    EMGC Plug-Ins: PeopleSoft, EMC, F5

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    Background for Case Study: EMGC

    Sco e of EMGC at APL extends over IT

    services, including nearly all components ofstack from storage to applications

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    Background for Case Study: EMGC Architecture

    Source: Managing the Complete Oracle Environment with Oracle Enterprise Manager 10g (Oracle)

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    Moment of Truth 1

    and its w orth it!

    Expect slight learning curve and technical challenges

    Need appropriate resources to manage service

    Recommend having matching test environment

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    Common Challenges

    APL transitioned rom m onolithic architecture

    to an enterprise grid

    Number of environments to manage

    Complexity of applications and infrastructure Diversity of platforms, software, versions

    Rapid change per internal demands

    omp ance w t ven or tec no ogy up ates ansecurity patches

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    Enterprise Manager Solutions

    D sco ve r yD sco ve r y Un erstan w at you ave

    M o n i t o r i n gM o n i t o r i n g

    Alert staff to conditions

    A d mi n i s t r a t i o nA d mi n i s t r a t i o n

    e more e c enEnforce standardization

    a t c n g a na t c n g a nPr o v i s i o n i n gPr o v i s i o n i n g

    Automate processesDeploy using best practices

    Provide Robust, Reliable Services to Customers

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    Discovery Overview

    Re uires Mana ement A ent on each host

    configurations

    Helps answer questions such as:

    Which databases are running version 11.2.0.1?

    Know what is in your environment

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    EMGC Home Page

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    Moment of Truth 2

    Manual steps m ay be required after autom aticdiscovery for a target to be fully functional

    Reconfigure database target to set monitoring credentials

    Agent thrashing? Check for expired/locked monitoring account

    Targets are missing Check status and uploads of Agent

    n t ate re- scovery or manua y a target

    Obsolete targets appear Check entries in listener.ora file

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    Databases Home Page

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    Monitoring Overview

    Measures availabilit and detects events

    Provides early detection of problems

    Configurable for real-time notifications

    Helps answer questions such as:

    What is unexpectedly down, when and why?

    Where are there problems needing attention?

    Help administrators be more proactive and respond quickly to incidents

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    Monitoring Key Concepts

    T h r e s h o l d s

    Me t r i c s

    S ta t e s

    Aler tsNot i f ica t ionR u le s

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    Notification Rule

    Rules encom ass:

    Targets

    Metrics

    Jobs

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    Moment of Truth 3

    Noti ications can becom e overw helm in

    if not configured properly for y our environm ent

    Limit to alerts that are actionable avoid spam

    Review default metrics in delivered NotificationRules and refine as necessar

    Enable a few critical metrics to start

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    Moment of Truth 4

    Default severity states m ay need adjustm ent

    to suit y our operating m odel

    Ensure important metrics spawn notifications at

    Warning as well as the Critical state

    Allow Clear notifications to communicateresolution and use Acknowled ements

    Check that thresholds are set optimally per target

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    Administration Overview

    Challenge is number of diverse environments tomanage with limited staff

    Goals are to:Centralize management

    Standardize and simplify

    Do more with less

    Make administrators more efficient

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    Administration Features

    Performance tuning, analysis, troubleshooting

    D a t a b a s e b a c k u p and recovery, standby creation, cloning

    J o b s ch e d u lin g

    Storage management

    Configuration of database parameters, memory management

    Security controls over users, roles, profiles

    Management of schema objects, change management, datamas ng, compar ng con gurat ons

    and much more

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    Ba c k u p St e p s

    Re vie w Se tt in s

    Initiate Backup

    Select Options

    Define Schedule

    Su m t Jo

    Review Job

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    Ba c k u p St e p s

    Review Settin s

    In it ia t e Back u p

    Select Options

    Define Schedule

    Su m t JoReview Job

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    Ba c k u p St e p s

    Review Settin s

    Initiate Backup

    Select Options

    Define Schedule

    Su m t JoReview Job

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    Ba c k u p St e p s

    Review Settin s

    Initiate Backup

    Selec t Op t ion s

    Define Schedule

    Su m t JoReview Job

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    Ba c k u p St e p s

    Review Settin s

    Initiate Backup

    Select Options

    e e c e n gs

    Define Schedule

    Su m t JoReview Job

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    Ba c k u p St e p s

    Review Settin s

    Initiate Backup

    Select Options

    Defin e Sche d u le

    Su m t JoReview Job

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    Ba c k u p St e p s

    Review Settin s

    Initiate Backup

    Select Options

    Define Schedule

    Su b m it J o b

    Review Job

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    Ba c k u p St e p s

    Review Settin s

    Initiate Backup

    Select Options

    Define Schedule

    Su m t JoReview J o b

    restarted after a Stop operation (in Release 5)

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    Moment of Truth 5

    entra ze m anagem ent o o s saves

    tim e and effort

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    Patching and Provisioning Overview

    Challen e is increasin rate of chan e and

    compliance regulations, along with regulardemand for new environments

    Goals are to: Patch many targets with limited time

    Res ond uickl to customer re uirements

    Meet internal standards for configuration

    Manage many as one

    Automate to reduce risk and lower operational cost

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    Patching and Provisioning through DPs

    Set of steps based on best practice

    - - -

    Can be copied and customized

    xamp es o e vere s Single-Instance Database Patching and Provisioning

    Virtual Machine Cloning and Provisioning

    Patching Oracle Clusterware (all nodes and rolling mode)

    Patching Linux, Solaris and Windows Hosts

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    Patch Oracle Database DP

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    Patching and Provisioning Prerequisites

    ecommen us ng e a es an gen

    releases available

    Set up and verify MOS credentials and connection

    settings under Setup > Patching Setup

    Configure the Software Library under

    Run Refresh from My Oracle Support andOPatch Update jobs

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    P a tch in g Step s

    I n i t ia t e P r o ce d u r e

    Select Patch

    Se ect Data ases

    Enter Connection Info

    Provide Credentials

    Schedule Execution

    Review and Analyze

    Monitor Progress

    Review Executions

    Deployments Tab > Patching Through Deployment Procedures

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    P a tch in g Step s

    Initiate Procedure

    Selec t Pa tch

    Se ect Data ases

    Enter Connection Info

    Provide Credentials

    Schedule Execution

    Review and Analyze

    Monitor Progress

    Review Executions

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    P a tch in g Step s

    Initiate Procedure

    Selec t Pa tch

    Se ect Data ases

    Enter Connection Info

    Provide Credentials

    Schedule Execution

    Review and Analyze

    Monitor Progress

    Review Executions

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    P a tch in g Step s

    Initiate Procedure

    Select Patch

    Se lec t Da taba ses

    Enter Connection Info

    Provide Credentials

    Schedule Execution

    Review and Analyze

    Monitor Progress

    Review Executions

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    P a tch in g Step s

    Initiate Procedure

    Select Patch

    Se ect Data ases

    E n t e r Co n n e ct io n I n f o

    Provide Credentials

    Schedule Execution

    Review and Analyze

    Monitor Progress

    Review Executions

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    P a tch in g Step s

    Initiate Procedure

    Select Patch

    Se ect Data ases

    Enter Connection Info

    P r ovide Cr e de n t ia l s

    Schedule Execution

    Review and Analyze

    Monitor Progress

    Review Executions

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    P a tch in g Step s

    Initiate Procedure

    Select Patch

    Se ect Data ases

    Enter Connection Info

    Provide Credentials

    Sch ed u le Execu t ion

    Review and Analyze

    Monitor Progress

    Review Executions

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    P a tch in g Step s

    Initiate Procedure

    Select Patch

    Se ect Data ases

    Enter Connection Info

    Provide Credentials

    Schedule Execution

    Review an d An a lyze

    Monitor Progress

    Review Executions

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    P a tch in g Step s

    Initiate Procedure

    Select Patch

    Se ect Data ases

    Enter Connection Info

    Provide Credentials

    Schedule Execution

    Review and Analyze

    M o n i to r P r o g r e s s

    Review Executions

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    P a tch in g Step s

    Initiate Procedure

    Select Patch

    Se ect Data ases

    Enter Connection Info

    Provide Credentials

    Schedule Execution

    Review and Analyze

    Monitor Progress

    Review Execu t ion s

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    Moment of Truth 6

    for every required step in patch processde endin on atch

    Closely review Release Notes prior to implementing

    Some patches contain pre- and post-requisites that

    Run the DP in Analyze mode first to verify patchrea ness or eac ome

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    Ne w w ith EM 11g

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    Ne w w ith EM 11g

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    Patching Reports

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    Provisioning

    Automate deployment of software

    Use Clone Oracle Home wizard with more basic,

    Clusterware, Application Server J2EE and Core, and

    Forms

    Use Oracle Database Provisioning Deployment

    with more advanced operations

    p: ns a compress u y on source an es na on

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    Provisioning Process

    Launch the Oracle Database Provisioning procedure

    Select the Source: Software Library - Uses a pre-created image of a patched Oracle Home,

    Existing Database Installation - Uses an online, patched database Staging Location - Uses a staged image at shared location

    Spec y est nat on ost sett ngs, prov ng t e ase anhome directories, working directory and credentials

    Analyze pre-requisites

    Schedule the job to run immediately or at a later time

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    Provisioning

    Deployments Tab >

    Database

    Provisioning

    Procedures

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    Moment of Truth 7

    for patching and provisioning functionality

    patches to take advantage of latest improvements

    See MOS ID 427577.1 for list of OMS patches toupdate patching and provisioning features

    Patch 9843796 and 9705138 (Patching in Release 5) Patch 8518005 (Provisioning in Release 5) Patch 822 22 and 0 1 8 Patchin in EM11.1 Patch 9495798 (Provisioning in EM11.1)

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    Concluding Moment of Truth

    EMGC em pow ers us

    to provide superior service to our custom ers

    We are working smarter by:

    Bein roactive and res ondin uickl to incidentsbased on continuous monitoring

    Performin administration tasks more efficientl and

    with greater standardization

    costs

    i i h h hi k

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    Visit the IOUG Booth This Week

    Located in the User Group Pavilion - Moscone West, 2ndFloor

    Learn why over 23,000 have joined IOUG and what it can do

    Chat with the IOUG Board of Directors

    Hear about new regional IOUG BI user communities Find out how to submit an abstract for COLLABORATE 11

    IOUG Forum

    Stock up on IOUG gear and educational materials!

    Q i

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    Questions

    Conference Sessions

    IOUG: DBA Fusion-An Introduction to Oracle EnterpriseManager 11g S318506 MosconeWest L2/Rm 2003 Sunday:13:30

    Patching Enterprise-wide Databases: Automation Techniques-

    Thursday: 13:30

    Enterpr se Manager B ogs http://blogs.oracle.com/oem/

    -